user
Midas
3085 Edinger Ave, Tustin, CA 92780, United States
Appearance
Midas
Comments
Pi
Review №1

Dropped the car off for a brake inspection. Even though they were busy I received a call/update regarding our vehicle. The staff was friendly and helpful and they can count on our repeat business.

Ed
Review №2

They always nice there thanks to David and his crew he has my business.

D
Review №3

Nice people. I have been going here since 5 years.

Ha
Review №4

This is my first time in for muffler replacement. I am impressed with the service. They have to order the muffler which takes just a few hours. This shop offers full service not just mufflers. Just ask for David.

Jo
Review №5

Great team, quick service and results.

Ja
Review №6

Midas is the best auto shop in Southern California. Henry and Steve are awesome. I have been a loyal customer coming here for the past 5 years and they have always been professional, kind, and caring people. I have taken my car in multiple times with small issues where they replaced parts and took the time to help me out without ever charging me a cent. You won’t find a more honest workspace than Midas in Tustin, in my experience. Thanks guys!

Th
Review №7

I purchased a lifetime oil change in 2007. These gentleman have kept my 2005 Mazda tribute running in peak condition. Thank you Shawn for your help yesterday. You were great.

De
Review №8

They were so kind and fixed my car,I would definitely go back

Li
Review №9

Good people en very good service they are fix the problem of your car very fast

Ma
Review №10

Great customer service. They go the extra mile even if its for things that they dont necessarily do. They go the extra mile. I would highly recommend.

Va
Review №11

Affordable service, friendly staff, and the wait isnt too long. They get it done when they say itll be done and at a fair price.

Ra
Review №12

Excellent and honest serviceVery busy place. They provide good service and no pushy salespeople. I drive 30 minutes from my house to get my car service here because I know they will do an excellent job and I trust them.

Ty
Review №13

They lied and said my battery was dead and it wasnt. Went to auto zone got it tested and it was at 100% charged and has 3 more years left on it. I dont know if it was because I am I female or what but they didnt have to lie to me.

Pa
Review №14

Absolutely horrible experience. It’s Christmas-time, two young daughters to get presents for and retired military and that didn’t keep Marco from fleecing me for $638.78 just to replace the alternator that AAA had already determined was bad. Not being unfair, I say fleeced because I called my wife’s mechanic across from her job and for the same work he quoted me $275. I then did a google search for the same repair and found the same quote for around $275. Unfortunately, AAA will not tow from shop to shop!Here in my opinion is his setup…Marco says worst case scenario this is going to cost you $638.78 but I want you to authorize (buy) and new battery for $139.99 because that might be the only problem. I say ok and then he returns with the test showing what AAA had already determined. I tell him about my concerns above and the lower quotes mentioned above. He talks about how he has kids to but he doesn’t budge on the price. We both know I am screwed because by the time I pay to get the car towed elsewhere I am going to be out more money.To add insult to injury they broke my speedometer and the mechanic that worked on my car started to argue with me that it was already broken. Marco cut him off and then tried to imply that AAA broke it during towing. I reminded him that the car was delivered on a flatbed tow truck. He asked to keep the car for another day to talk to I believe the owner. I arrived today (no call again from them again), Thursday, and the car is parked. I peek inside to see the speedometer is fixed. I go inside and was happy to see Marco was not there. I asked the person at the desk if they had reassembled it and he said they disconnected it and reconnected the speedometer and it resolved the problem.Oh, and while I was waiting for an hour and a half on Tuesday while being fleeced I overheard a customer telling Marco that his flat repair was supposed to be $10. Marco shot back that flat repairs are $20 at this shop. The customer said that the manager who was there in the morning told him it was $10. The individual went outside and I guess Marco had someone call the morning manager because they yelled from the back office that the price was $10!Communication was horrible. They never called me on Tuesday, Wednesday or Thursday. I had to drive to the shop to find out what was happening. I will never set foot in this place again.Please see attached pictures. For $139.99 the battery should be spotless. Notice the considerable about of dirty on the batter that has obviously been sitting exposed somewhere for a considerable amount of time. What did they do to my weather stripping?

Da
Review №15

FINALLY! An auto mechanic you can trust and not worry about stickin it to you. I’ve dealt with a lot of mechanics through the years and I highly recommend this place. David took care of me beyond expectations. Thank you very much for the honesty, integrity and service. 6 Stars!

er
Review №16

David and Steve run one of the most honest business I know, I’ve been going to them for over five years, I’ve sold cars and built cars through them and even taking any car from Highend to Lowe and to them and seen them turn it over. Just amazing how are those simple and clear and concise these guys are very thankful for them.

Ne
Review №17

This has been our place to go for oil changes, tires, brake jobs, etc. for several years. Have always been treated well and fairly. The place is looking kind of rough, but it is a mechanic shop.

Ro
Review №18

Google, get it right. I was not at Midas.

Am
Review №19

Good overall services at Midas. People are honest and explain clearly the work needed and work recommended. Had to drop in for an immediate fix and they were accommodating.They are also open about available discounts and coupons so you don’t have to print or chase it on internet.Good service, helpful people. My go to place in Irvine for any car fix right now.

Be
Review №20

This is a well run shop. Reasonable prices and the people are really nice. Make sure to make an appointment by phone before coming in. They treated my son well and gave him a cookie and a toy tire.

Be
Review №21

I went there for oil change service and D. Zapata’s performance was great and I would go there for “Tune up job” and brakes related work.

Jo
Review №22

I havent been in any Midas something is wrong with Google

Se
Review №23

Really great professionals here

Di
Review №24

Just left Midas and gotta say I’m very impressed with this location. The team is excellent, great customer service and transparency. They also charged me almost half of what my dealership quoted me for alignment, and they rotated my tires and checked all my car fluids etc complimentary! If you’re in the area, definitely choose this place for your car service.

Al
Review №25

Good care good service safe friendly.

Al
Review №26

These guys are awesome! been taking my car hear for years and they always are fair and they do a wonderful job. I highly recommend them.

Mo
Review №27

They fixed my battery and did not over charge. I literally logged in to my gmail just to give them a great review. The manager was great on the phone and the workers replaced my car battery in such a short time. I love quick and friendly service that’s efficient. Thanks fellas !

Ma
Review №28

Was waiting for the work on my car to be completed when another customer came in and provided food for the crew due to their exceptional job and honesty. Great customer service, efficient car maintenance, and was even offered some of the food they received since there was so much haha.

Ka
Review №29

They are super honest about your car and whats going on with it, and most times will give you the best deal for the labor and parts. As a young woman who has been scammed left and right for car repairs, midas is a place I would come back to solely because of their outright honesty.

Er
Review №30

I have been going to this Midas shop for the past four years at least and they have never done me wrong. I feel I can trust them with my car repairs and they’re honest about what needs to be repaired immediately and what can wait. They stand by their word. If they can’t find the problem they won’t just throw parts at your car and make you do expensive repairs they wait until they ensure they have the right solution for your car. So happy to have a reliable mechanic. Thank you David, Allen and everyone at Midas!

ro
Review №31

These guys were very professional and quickly had my car in the bay for service. And that I very much appreciated. Ill be back working with guys until they go of business. Thanks to Dave and his staff. 5 GOLD STARS !!!

Me
Review №32

Alan and Dave at this Midas are amazing. when you are there they treat you like best friends. Fantastic work. No complaints what so ever. keep up the great work guys

ti
Review №33

This Midas is the auto service shop to visit. The manager David took care of my business vehicle quickly and got me back on the road making money. (My engine died and needed to be replaced... The engine.) Super Fast Service!!!

Ay
Review №34

Took my car to them because it wouldnt go in to gear. The shop manager refused to work on my car saying its too hard of a job since they have to work on a part underneath the steering wheel. Took it next door to Purrfect Auto Care and they had the car ready the next day. They were honest and charged me a fair price for a job that Midas refused without even really looking at anything or listening to the issue.

ch
Review №35

Went there to get the brake pads replaced . The guys we’re professional, no fuss and straight to the point .Good service and great prices.

Ra
Review №36

Our family have been trusting midas with our cars for over 8 years. best value, and costumer service. today i was helped by Steve, he was able to get my fix quick and cheap. best destination for my oil change

Ri
Review №37

Fast service, fair pricing, professional work. Ill be back.

Ni
Review №38

I have been a customer of this shop for a number of years and they have always done their utmost to help me with my car. David is as knowledgeable and professional as he is kind and compassionate. The first time I visited the shop, after examining my car, David walked me to the back and thoroughly showed and explained to me what the issue was. I became a customer after that and the guys have never let me down since. David truly cares about fixing the problem and keeping your car in tip top shape. All of the guys treat you well and like family. They also give you very fair prices for the quality of work they do. I highly recommend this shop because all the guys especially David are amazing. Thank you Midas Tustin!

Yo
Review №39

Great Service

JV
Review №40

I dont really give reviews but I want to this time because I was really satisfied with the FREE service. Yes!!! Free service.I went to Midas on 11/23/16 to remove the corrosion on my cars battery. When I came in the shop, the man who answered phone calls and attended to customers asked me to return after an hour because he said there were 3 more customers ahead of me. I came back after an hour and there were more people than when I stopped by earlier. I think the shop was really busy that day because it was the day before Thanksgiving, it was the start of the 4-day weekend and everybody wanted to have their car serviced (Hehehe!). Even though it was super busy, the man was still very nice to everyone. Most of us waited for about 45 minutes to an hour for the service of our car to be completed but we all got our service for free. He said he was short staffed so service took longer than usual. He said that service was complementary and treat it as our early holiday gift. How awesome is that! And yes, the crew was able to remove the corrosion from my cars battery and replaced the cap. Thanks, Midas!

Ja
Review №41

Ask for Henry he will not lead you wrong.

Tr
Review №42

I got a flat tire and barely made it to this plaza. Midas was immediately 20x more helpful than every shop in the center. Got RITE on it. They are legit and amazing. THANK YOU KEVIN

go
Review №43

This place is the best! I had a really awful sound coming from my brakes. Turns out the people who had just installed them, installed them incorrectly. These guys at Midas did the inspection and fixed it in 10 minutes, best customer service around!!

Br
Review №44

These guys do a great job at making sure your car is properly taken care of and on time.Several times Ive asked them if they could get my work done within the day and theyve stayed after working extra to get my car done.Not to mention they are pretty fair with their prices.

Jo
Review №45

This place is busy. They are honest. However, there is a disconnect between online booking and their reality. Dont trust online scheduling...yet! Call instead. You were warned.

Ja
Review №46

Excellent service caring and conscientious. I left my car there overnight so they could start it cold in the morning to discover a rattling sound and vibrating I could not get rid of after I took it to a couple other places that couldn’t find anything wrong. The others said it was a muffler issue and after being checked out here and showing me the underside of the car up on the rack with no carbon or signs of leaks they had asked to keep it overnight so they could start it cold in the morning which is when I said I heard it the most. I agreed and left it there. The next morning they called me after hearing the vibration I discovered it was a couple of bolts missing from a fan in the engine. I asked how much for their time and labor and they said no charge, and also told me what they found the car will be needing in the futureI was delighted with their service and honestyJack

Be
Review №47

Really fast service!! They made sure my mini cooper was in great shape even though I was just in for an oil change. Great pricing too if you are on a budget. I would highly recommend to anyone for their car tune up needs!

Ri
Review №48

Service is excellent! Fast, efficient and most importantly, they treat you like human beings here. When I received a quote for the work I need done, they showed me what needs to be replaced and explained WHY. Allen was super friendly and super helpful. Prices are great too! Thank you Midas!

Ro
Review №49

Let me explain why I rate one star, originally when I purchased my used vehicle which was matinence at Midas in irvine all work done at Midas so I figured I would also take it to Midas in Newport I live in Newport so it only made since bad move...I take it in for oil change, ok than two to three weeks later ball bearings break, they fixed it, than water pump, than radiator, etc etc they year along Ive spent 20,000 dollars or more at Midas more than I paid for car dont go thereI want to correct my previous statement, I take it back Midas is great and thats why I continue to use there services there fair with there pricing and they have great customer service 👍 thank you Troy your the best and I apologize for my previous message

T
Review №50

Always go there for oil change and tire rotation. Great price without pushy sales and friendly staff makes me feel good. A visual courtesy check list helps me understand what service might need in the future and I appreciate technicians notes. I trust them and nothing wrong in my cars for long time.

Ca
Review №51

Top notch beat others prices! Recommended by someone that knows their honest!

连远
Review №52

I called yesterday to make an appointment for mounting my tires. When I got there, the front desk guy told me he didnt have me on schedule. came all the way for nothing! Great:)

Br
Review №53

Fantastic customer service. Honest.

da
Review №54

This shop is in collusion with jamboree smog in failing my smog then midas wants to change me 1300 for a California mandate compliant muffler.

Be
Review №55

Ive been here twice so far and I love this place. Damien is always quick to help me. It was really easy to make an appointment and even when I had to come in without an appointment I was able to have my car looked at within 15 minutes.

Lo
Review №56

These guys stayed open for me when i rolled in at 6:05 pm after closing to change my flat tire and stripped bolt. they were really cool and reasonable price. manager was cool and so was the tech/mechanic.

Ju
Review №57

While I was there I thought the service was great. The next week, I called to make an appointment to get my A/C checked out. He told me he had to order something and would call me back..never did. I called 3 weeks later and someone else told me other guy was having personal issues and HE would not only give me a discount, but have someone call me that day. Never did.

Ka
Review №58

Thank you Marco for the excellent service Wednesday, on my Grandmothers vehicle.Allen, Dave, and Marco are great!!Customer service above and beyond..Thanks again 😊

El
Review №59

MIDAS is an excellent repair shop. I took my Toyota Sienna in to replace the catalytic converter and try and pass smog. It was having a really hard time, but Donald had me keep running my car til it would pass emission and helped me get it smogged. They really care and work with you. I also took in my Hyundai Elantra touring to get checked out after I bought it. They let me know any issues it had without charging me anything. The integrity these guys have amazes me and I look forward to building a good relationship with the company and it’s mechanics.UPDATE: I’ve been coming here for years now and today I took in my car to get the window fixed. It would have costed a whopping $450, but these guys temporarily rolled it up for me while I save up money to fix it. They didn’t have to do that and they’re just amazing guys. Gotta love Midas.

Su
Review №60

Professional, funny and fast. I was trying to drive from Orange County to Tucson, AZ, but started the trip with a low tire pressure message on my dash. When I arrived at the service center they found a screw in the tire. Although they were very busy, they got me in and out in 10 minutes and didnt charge me a cent! I would definitely recommend them!

Re
Review №61

Got an oil change and my fluids topped and my brakes checked for 20 bucks. Oh and I got a free tire rotation. They were polite and quick. I also enjoyed the free coffee while I watched them work and waited.

J
Review №62

Said 5 minutes took 45

ma
Review №63

Repeat customer and as always has been a great experience. You get that mom and pop shop feel from a big company. Thanks again Tustin Midas. Malissa

Ky
Review №64

These guys are hard workers. They truly go the extra mile. I never thought I would actually like a chain repair shop. But these guys seem to know what they are doing. They havent tried to upsell me or to be over priced. I would bRecommend checking them out.

Sh
Review №65

Experienced, Honest, Friendly, good customer relation. They trouble shoot the problem, they recommended an electrical shop vs. changing parts and charging labor. They did not charge me a penny although they spent hours and store the car for 2 days. highly recommended. thanks David.

Ca
Review №66

Pretty good shop Id use them again

Ti
Review №67

Ill be the first to say that I know absolutely zilch when it comes to cars. So of course that means I am at the complete mercy of whoever I take my car to. Everytime, its a blind leap of faith, hoping that the place is an honest business. Today, I am so glad I took that leap here.I went in because my dying battery needed changing and the corrosion was so bad, it was a miracle there was any connection. In fact, Im pretty sure the corrosion was all that was holding it together. Both the guys that helped me were super nice and friendly. I waited maybe 15 minutes to have the part replaced and the new battery put in. Best of all, it was super affordable for me as Im a student, so every penny counts. I will definitely come back!

Ja
Review №68

These guys did a great job! Took my car in for an oil change and was out within an hour! Definitely coming back!

An
Review №69

Best in work quality and price. But always too crowded.

Ja
Review №70

I hate having work done on my car, but Midas of Tustin makes it easy! I was told I needed to have my brake fluid and power steering fluid changed. I didnt have time to do it that day and they honored the sale price they quoted me when I came back two months later to have the fluids changed. They did a tune-up on my 2000 Honda CR-V and two days later my check engine light came back on. Allen looked at the car and discovered that one of the new spark plugs was faulty. He moved my car to the front of the line and replaced the plug for free.

Mi
Review №71

Great customer service. I trust these guys and Ill be here for the next year when it comes to repairs

Su
Review №72

If you have a whole day to waste, then I recommend coming here. It took me almost 2 hours for a simple oil change, and I was the 2nd customer in the store. I ask for a brake estimate and they want to charge me like $300 - $400 dollars for some front brake rotors that I can get on eBay for like $50 a pop. Its just a rip-off center and has absolutely terrible customer service. I wouldnt recommend coming here, unless your into horrible customer service and getting ripped off. 😖

Ad
Review №73

They did not honor the coupons on line, because ot was a franchise store

To
Review №74

Was going to ask for an oil change cuts me off when I say I need an oil change... Tells me we are booked til monday. So cuts me off doesnt attempt to look at booking to see if there is a chance to squeeze me in. Just cuts me off we are booked til Monday and tone was indifferent as if to get rid of me as fast as possible.

Em
Review №75

I had my brakes grinding sounds taking care of. Thank you so much! You just got yourself a new client.

si
Review №76

Excellent service was in and out of there in an hour and they did a full break job for me, life time customer here

Mi
Review №77

Quick and very nice service! Highly recommend getting your car checked here!

Ha
Review №78

Great service with friendly manager Mr. David and awesome team.

Ke
Review №79

These guys are just awesome. I came in for a tire alignment and left the car overnight. The tires were technically aligned but still wearing wrong. Any other mechanic could have just charged me and done nothing. The owner, Allen, aligned the wheel for free. They say 60% of money paid for auto service isnt needed. These guys are the exact opposite.

Ir
Review №80

Got here at 730 am for an alignment, waited 7 hours and they never touched the car was still on the same spot as to where I left it.... Not good at all

Br
Review №81

These guys are awsome, they listen, they give advice. Just all around great service.

Mo
Review №82

Good service and slow

Pu
Review №83

This place used to taking care my car to do oil change, also breaks. But since I do randomly go to authorized service with certain brand car, they found something wrong with my breaks. It’s so frustrated. . .

Ol
Review №84

Really kind, pleasant, genuine and honest staff who were flexible and accommodating of my car problems! Highly recommended, I will be a repeat customer.

Br
Review №85

Marco and allen do a good job running the place. Great customer service.

De
Review №86

Theyll lie and say they did work that they didnt do. Update service has been good since Allen took over

Ma
Review №87

Very competent and friendly 👍🏼 Best price for best work!!

Ep
Review №88

DO NOT GO HERE!!! The manager is an idiot. Brought my car in for service, said they’ll call when it’s done. Shop closes at 6, still no call at 530 so I figure head out there, should be done soon since the shop is closing. Go out out there sit in the lobby for 10 mins no one comes so I go out to look at my car and they didn’t even touch it, same tires and everything on it. Go in and ask what happened and he doesn’t even say anything just says here’s the key take it. Car was there for 4 hours and not even looked at, no call, no my bad, nothing. That guy is a POS

T
Review №89

Marco has treated me with respect and integrity from the first quote, both in price and time of completion.The work has been exemplary: new muffler on my 1987 Mitsubishi Mighty Max is super quiet. The engine is now more efficient and the vehicle easily passed its smog inspection (after being rejected before the muffler). The cost of balancing my wheels/tires, inflation to the correct psi, and replacing my wipers was 33% lower than Pep Boys, done in less than 66% of the time quoted by them, as well. My highway mileage has increased 25%.The attitude is one of professional demeanor, yet uber friendly and personable. A rare quality in service these days.This location is quite a find, especially if you live within reasonable proximity. I trust them completely and look forward to using them in the future for all automotive maintenance, repairs, and upgrades.

Zo
Review №90

They offer good rates on all their work with warranty included.

No
Review №91

Quick turn-around, low price and friendly people. Havent had a problem. Will go back again.

Se
Review №92

Came in for an oil change on my lunch brake (I made it know). They took my car in without checking to see if they had the oil filter. I am late getting back to work now.

Un
Review №93

Ive always gotten great service here ! ! !

Ke
Review №94

These guys cared and were very nice

Ed
Review №95

Best wheel alignment prices ...Ask for Marco, Great customer service

Br
Review №96

These guys are very professional and accomidating. They matched my shop around quotes for a transmission flush and filter. They also took me in on new years eve day. What they do VERY well is brakes. Had overheating issues on front and they replaced with no problems. After the 12,000 mile warranty I still only had to pay labor. Thanks Henry and Allen for your detication.

si
Review №97

Fair prices but long waits even with appointment and no communication why its late.

Ra
Review №98

These guys are friendly and real pros

Be
Review №99

I called this place on a Sat, been told a price... and to come 40 min later, only to be told... that they don’t take my car in as it’s a liability, not professional or close...a waste of a hour. That could be saved if those people will be clear...

Jo
Review №100

So far, their work was good.

Information
29 Photos
100 Comments
4.2 Rating
  • Address:3085 Edinger Ave, Tustin, CA 92780, United States
  • Site:https://midas.com/losangeles/store.aspx?shopnum=1210&dmanum=508001#utm_source=google&utm_medium=gmb
  • Phone:+1 949-535-3135
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations