I was in town for a few hours for a conference. At some point during my drive from Boise I picked up a nail in my rear tire. There was a short window to remedy the issue and get me prepared to drive back to Boise. I called a couple places, but the team at Commercial Tire were quick to answer, super friendly, and took my vehicle immediately. Not only was their customer service on point, they fixed my tire for free!THANK YOU Commercial Tire team for easing a stressful situation and making it seamless!
Cameron and his crew are simply the best! We discovered that we had a slow leak on our trip to Twin Falls and barely made it into the town. Not only did he immediately take care of our tire, but he skipped his lunch for it. He completely saved us from wasting a vacation day. Highly highly recommend using this place!! Thanks Cameron!
Absolutely top notch customer service from the entire team. Jeff was very knowledgeable and we decided to replace all four 5th wheel tires on our 2016 Arctic Fox. We were very glad that we did as there was record high temperatures on our drive home through the NV desert. We pass through Twin Falls several times a year visiting family in MT - Commercial Tire on Pole Line Road is where we will stop for any vehicle needs!
Good people and good service. They did an inspection after a rotation/balance, gave me a good feeling about my older truck and how mechanically sound she is.Thanks for doing a good job!
This place has some of the best customer service around. They go out of their way to get you the best price possible on whatever you have to repair. They usually dont require an appointment unless your getting an alignment done then I highly recommend it as they only have one lift for that but they will take you if they can. Overall Im always satisfied when I have anything done here.
I was in Twin when my car started wobbling. I pulled into Commercial Tire in Twin and asked if they could look at it. Turned out that my rear tire had seperated. They put my spare on for me free of charge. Excellent service.
Be very careful... I no longer go there after they tried to tell me I need work done on my car... It was their way of trying to rip off a woman... I know more than they expected. Thank goodness my Dad taught about cars.
Great service honest pricesI had a complaint and the manager made it good. I will be back for more tires!
Very helpful team. Joey is an exceptional customer service representative. He works hard to give you the best service possible.I will always buy my tires here.
For tires or oil changes theres no other place to go. Super professional, no bs, and all around great people there.
Great customer service and very honest person. Thank you kameron ( i think is her name) and the mecanican.we went to the Chevrolet dealership, they said the tire was not repairable. we had to buy new tires.we went to commercial tire on poneline rd. to buy new tires. We were willing to pay over $ 1000 for the tires but being honest they said they could do the repairI expected to pay for a flat repair,but they did not charge me. Thanks a lot,we are very grateful. If you are in the area, Make sure to use this companyHeidi et Ghislain the french Canadian.
Ive always done business with Commercial Tire on Poleline whenever Ive needed work done. Each and every time theyve been friendly, efficient, professional and carried top quality products.Im a customer for life even if they dont realize it.
I asked for a knowledgeable alignment guy and hes good.
Great quick service. We were stopping by on a road trip and Cameron helped us to have our truck in and out super quick. We are happy to have found this place with great service and helpful staff! If you are in the area... make sure to use this company!
Great customer service and honest advice. I expected to pay for a flat repair, but they did not charge me. Thanks!
I stayed a night in Twin falls on a trip from the west coast of Canada to Georgia. I woke up with a very flat tire and this was the closest tire place. I managed to get my car there and they took me in right away. They were super friendly and didn’t even charge me for the tire repair!! They sent me safely on my way.I am so thankful. I’m sorry I don’t know anyone in Idaho to recommend them to personally because I am so impressed. With behaviour like this you know they won’t over charge you or do anything unscrupulous. I went during May so there are still COVID precautions and they were well organized for social distancing too. I highly highly recommend! (I made it safely to Georgia too!)Thank you Commercial Tire!From the distressed Canadian
Went and got some new tires, well it took about 2 hours, then they never checked my allignment like they say they do for free. Long story short now I have 2 bald tires what a waste of time.
Great service! Good prices!
They always do a great job and charge us fairly. Highly recommend.
Got me in, fixed my flat tire and back on the road with no issue. Was a great experience highly recommended going here. Thanks again.
I went there for slow leak in my suv ...they found long small nails...n they fixed it less then Half an hour...I was very impressed from front desk to guys worked on my car ..not only they did great job they didnt charged me any things...it was like really ..I love these people...not coz its free but kind n friendly.. Absolutely it will be my life long auto repair shop...I will recommend all my friends...at least I can do that ..thank u guys...keep it up...
I stopped this morning to have the tires rotated on my Jeep. As a new customer I didnt know what to expect. But everyone was very kind and helpful. They took care of me quickly and had me on my way in no time.Thanks guys!
Only place in town I will let touch my Jeep! I can’t brag on Jeff and Cameron enough, y’all are amazing and I recommend to everyone
Kameron was awesome and really helped me out. Great service and fast!
Excellent, fast, professional and accurate service. Go see Jeff at commercial tire and get your vehicle serviced right the first time.
We stopped here in our RV during a cross country trip seeking assistance with reading tire pressure. The staff was very courteous and took the time to assist us as needed. We offered to pay, but they would not accept payment for a minor fix. Highly recommend.
Joey and his crew got my truck in quickly and did a great job
They helped us get our tires and were extremely nice
We had a great experience here! We were on a road trip to Yellowstone and were in need of a balance to stop the truck from shaking. We pulled in, they got us in immediately and balanced the tires in 30 minutes. Much smoother ride! Thank you!!
Stellar, world class service!My son and I were driving cross country and stayed in Twin Falls a night, to wake the next morning to a flat tire.We carried it over to this location, they patched it up quick, and Casey not only drove us back over to our truck, but put the tire back on for us.Outstanding, and much appreciated!
We were driving across country and spent the night in Twin Falls. We found a nail in one of our tires and were lucky to find Casey at Commercial Tire. I highly recommend them. They were fast, friendly and professional! We will use them again if the need arises.
I came in for a simple oil change and it took longer then expected. Saw a Dakota kid taking forever on his phone up front instead of working on my oil change which he took my information down. Manager was on his phone making a perfect example for his techs on how to treat customers. Management is a joke. I spoke with the other tech and he treated me with respect and I appreciate that. Will go back to my old oil change place.
I came here to get a slow leak fixed on one of my tires. Even though I purchased the tires elsewhere, the staff insisted on not charging me for the services they provided. The store keeps name brand tires in stock for customers to choose from. Not like the other tire dealer in town that stocks off brand tires that I had never heard of. I look forward to returning for tires and service in the future.
We called late one afternoon and they fit us in to fix our flat tire. There were other people in the waiting room and I watched how they treated everyone. They were kind and fair. They gave multiple options for service and were not aggressive or pushy. All of the staff was quite impressive with their kindness and professionalism.We will be back and we highly recommend them!Pole line Road
Was staying in town for the weekend and got a flat. Went to these guys and they gave me a free patch job! I couldn’t believe it. It should have been at least 20 bucks in Salt Lake City. Great business to work with
Commercial Tire is great to work with. They always take good care of me and my vehicle needs. They are friendly, and normally able to get things done quickly. I have used them for years and would recommend anyone to try them out and use them.
The team at Commercial Tire has been friendly and helpful every time I have visited. They do a great job maintaining the tires I bought from them with free flat fixes and rotations.
Incredible customer service. Quick and easy visit. Definitely worth taking your business to.
I love Commercial Tire! They take care of people. I didnt buy my tires from them, but after they ran me down to tell me I had a flat, fixed my tire, and then refused to charge me! I buy Goodyear Tires. Love the way they treat people!
Friendly and fast service. We dropped the car off for a tire rotation expecting an hour wait. We walked to Costco to get some errands done and they called before we got back. They are great people to work with.
In town for the summer and took my truck to them for rotate and balance. They asked if I had bought the tires from them which I had not. Had it done in an hour and did it at no charge. Great service and drives nice and smooth. Thanks Twin Falls Commercial Tire!
Awesome! Quick, and effecient. Thank you!
I am from out of town and stopped in Commercial Tire for an oil change and asked them to look at a tire that had been consistently running low. Being from out of town (and quite frankly knowing nothing about cars) they could have easily over charged me but I was treated with nothing but respect and I would 10/10 recommend this place to any and everyone! Thanks again! :)
Having been a customer of a competitor for over 15 years, I was reluctant to try this company. I am so glad I did so. They went above and beyond to locate the correct matchup for my vehicle. Casey was amazing, he under-promised and over-delivered on more than one occasion. I am completely happy and would recommend anyone who is ever looking for auto service to give them a try. They have obtained a new customer for life.
I love taking my cars here for tires, brakes, oil, and rotations. They always do a great job, are upfront with me and take great care of my vehicles. Definitely recommend!
Frickin love this place!!!
Customer service here is outstanding. I wouldnt take my car anywhere else.
Good tire shop. Surprisingly good free coffee while you wait. My kids love the free popcorn.
We out-of-towners awoke in TF on our way to Oregon and found what we thought was a slow leak in our RF passenger tire. Vaughn opened early, put us at the front of the line, patiently removed the tire, diagnosed the issue, fixed the problem, reassured our concerns, replaced our tire and sent us off all in about 20 minutes refusing any special consideration for his trouble and effort. Vaughn was polite, knowledgeable and very helpful, just exactly the sort of person one would hope to find when you’re having car trouble away from home. Highly recommended.
Kasey at this location is awesome. Stopped in for a quick tire air check and he came to us right away. Complete professional.
Took our RV in no appointment. Great service. Friendly staff.
We had a flat tire and they fixed it super fast! Excellent and speedy service! Great customer service!
Went in for a simple oil change and service sucked. Dont know if they had a crappy morning but attitudes were strong, especially with the manager. I asked several questions and it was obvious I was bothering them. 63 dollars later, fluids were never checked (one of the questions I asked) meaning not topped off i.e. coolant, window washer fluid, cap broken off, tire pressure never checked etc. Disappointed, looking for a place I can just take my vehicle and get its scheduled maintenance done.
Theyre just a excellent place to go, if you ever need work done on your vehicle. There prices are fair, they are upfront and tell you exactly what is wrong and will show you if possible and will tell you the amount to fix it and the work is guaranteed. I will not take my vehicle anywhere else, I have been going there for 7 yrs now . I made the mistake of going somewhere where else for a quick fix, simply oil change, huge mistake and I only did that cause my spot could not get me in at the last minute and it was an emergency and I just should have waited until I got home. And its Commercial Tire on Pole line in Twin Falls ID.
I got a frunt end alignment
I brought my truck to them asking them to look at a few things for me. They quoted me a price of 1,000 to fix two wheel bearings, turn my front and back rotors and replace and arm bar for my alignment. I didnt have them do the work and took it to another mechanic to be looked at. My front and back rotors are in perfect condition and did not need turned. They wanted to charge me $185 to do this. It cost at a machine shop $22 per rotor to turn. They also quoted me $650 to change two wheel bearings. I bought two wheel bearings for $115 dollars each at car quest. Therefore they were charging me at least double for the parts. It only took 3 hours to replace both wheel bearings in my truck. Which I did myself. The mechanic flat rate book says it takes 1.8 hours to change wheel bearings. Im sure you can do the math on how much they were trying to over charge me. I didnt need the alignment arm either. This shop over charges and quotes you for work you dont need. I cant help but feel like because I was a woman they tried to take advantage of me. Unfortunately for them I can get under my own truck find the problem and do my own mechanic work. I am pretty irritated they would double charge anyone for parts. DONT DO BUSINESS HERE OR YOU WILL PAY FOR WORK YOU DONT NEED AND THEY WILL MARK PARTS UP 100%.
Quick and easy got my battery replaced in less than 15minutes Great Service........
Outstanding place! The customer service, quality of work, and awesome staff were a blessing to us! If from this area, this should be your go to tire place.
They did an honest diagnosis and found nothing.
The employees at this location are friendly and welcoming. The prices are fair and the service is fantastic.
Fast, friendly service. Affordable prices.
Took my truck into commercial tire for an alignment and tire balance. They ended up breaking off one of my front wheel studs and tried to place blame on the previous shop. I was from out-of-state and the reaction that I got from them was oh well, too bad. After some arguing they reluctantly said that they would replace the stud for free if they could find one. They couldnt find one and sent me on my way (with a broken stud and missing lug nut) and said that they would cover the bill when a shop back home did the work. Called them up a week and a half later to confirm this and the manager said that the shop wouldnt cover the bill unless they did the work themselves...Im from out-of-state!!! I WOULD NOT recommend anyone to ever do business here and I will never come back!
Nice, clean, professional. They fixed my tire for free. Thanks!!
Great work! Plus a friendly staff who really takes care of you.
Great location.
Very good job. Quick and professional.
Fast services better prices than the compition (L/S)
Great staff, good prices and definitely more reliable than LS. Also got a discount for being a Farm Bureau member!
Best service & prices, Ill always shop here.
Excellent pricing and good service.
Great place to go fantastic and courteous workers
We were traveling through Idaho. We had a low tire. They found the problem and fixed it promptly. Very professional.
Amazing service...fixed a problem cause by another shop - free!
Best place for any tire services
The manager is very friendly and helpful
Always the best service!
Great personable service!
Great.. this is Allan and I usually go there,Sue pays the bills.
I have used Commercial Tire for my mechanical needs for years and they have my full trust.
Good job and l love to going there
Best place great service
Needed to replace our spare, these guys had what we needed, so we bought 2!
Not recommended (Kimberly Rd.)mechanical services SUCK!!!
Great place for tires!
Fast and very helpful
Great tire shop
Friendly.
Its a tire shop, friendly people.
Really helpful
Excellent service!
Honest and fare
Very pricey
Yay
Awesome
Good service suits rental