Shannon is super nice and very helpful. I asked so many questions and got all the answers i needed to feel comfortable about moving into facility. This is my first time moving into a storage unit and Shannon made it simple. No hassles

We rented two units for three months and were extremely satisfied. The units were very clean and the process was straight forward. Every single time that we needed to speak with the ladies in the office we received excellent service. They were very knowledgeable, they were patient, they took the time to help each guest, not just my husband and myself but others as well. Their level of service should be a role model for any business that deals with the public. This is not an exaggeration. Shannon and her team are bringing their A game every day in the current climate where a D game is is expected and a C game is all we can hope for.

Shannon was extremely helpful. She was super patient and friendly. She is the reason I rented. I thought prices were to high but she won me over. She is great.

I would highly recommend this storage facility to anyone looking to store their belongings. Super clean, easily accessible.

Excellent customer service. Shannon is so helpful and friendly. She made the move in process simple and easy. It was the easiest part of my moving process.

Great customer service. Made me feel comfortable in a last minute stressful situation looking for a storage when everyone else was full.

I rented a unit today and had a great experience. Place inside and out was very very clean and very nicely kept. The woman Carrie who helped me was great and she wasnt even supposed to be there that day. Its was like talking with a friend. It really was a great experience, oh and rates were good too! Very worth it and very nice place.

Good place to store. The prices are a little higher than other places but you are the only place that had one to rent.

This is the best storage place around! They were extremely helpful and made me feel comfortable. If you’re looking for storage, this is the place to go.

The lady at the front desk was so incredibly nice to me! She was super helpful and made me feel welcome. Unfortunately, I dont remember her name but she made the rest of my day.

Great staff, very helpful!!! Clean areas

Clean place and helpful staff

Great place great people great storage need I say more

This is my 1st month there so far, so good

Great service and clean facility.

I came in and rented from Shannon. She is so nice and helpful throughout the whole moving process. She even gave me a referral for a local moving company that will be moving our stuff to the storage place. I will tell friends and family

I rented a storage unit in Valparaiso for 6 months and couldn’t be more pleased with my experience. The unit was very clean and well maintained as was the entire facility. I will be using Simply Storage again and we recommend to everyone.

Great place for storage. Great customer service also.

Extremely pleased with the unit, access, and the service from store manager Shannon. I had two units for awhile and whether it was helping get the right size or the best promotional rate Shannon was very helpful and a pleasure to work with. Thank you Shannon.

Very easy to rent. Good experience.

Courteous and helpful service. I would recommend SSS again.

Great Place to store your items

Well maintained property. Shannon is very friendly and helpful

Rented another unit with this storage place. Very happy with my service

The facility manager Shannon was very kind and professional. She was very helpful and listened to and answered any questions I had being this was my first time every getting a storage unit myself.

Been here 1 year the cost has gone up 3 times. Its nice clean place but the cost is just way to much now. I think you guys are getting really greetie! We will be out in about a month.

Nice Storage facility. Shannon was very helpful and friendly. Will recommend to friends and family

The girl that works there, I believe her name is Taylor, was so unbelievably helpful! Way to show exceptional customer service!!

So thankful I finally found somewhere to store my grandmothers antiques. Taylor was a doll and made my move in smooth and easy

Good Place to store your items

I have been satisfied with the service at Simply Self Storage. The staff is helpful and friendly. I feel very secure storing my belongings with your company.

Shannon was wonderful. She was patient with me with all the questions and how to put the lock on the unit. Great Place

I’m really impressed with this place. After a bad storage experience, it was a great relief to bring my items here.

Great Customer Service

I have just begun renting at Simply Self Storage, but I have helped a friend move into their facilities. Both of us had climate-controlled units. The building and grounds are very clean and well kept. All of the staff Ive interacted with have been very helpful and friendly. Security seems strong (gate/door codes and padlocks on units). Based on my experience so far, I would recommend it.

Taylor and Shannon attend to all of my needs when it comes down to my storage unit! They’re extremely helpful and very nice! They work hard to keep their customers happy.

I rented a temperature controlled unit from Simply Self Storage during a recent relocation move. I was extremely pleased with the outstanding service I received from Shannon and the added assistance from Taylor. The storage unit was clean, readily accessible, and good size. Next time I need supplementary storage space, I surely will utilize Simply Self Storage in Valpo.

I went to the storage facility with my grandson. He rented a inside unit and I was very pleased with the service. Shannon was very friendly and answered all our questions. The place was very clean.

I had a really good experience here storing some family possessions during a move. Professional, efficient, and clean. Big shout out for Caroline, who was *above and beyond* helpful while I was clearing the unit. I’d 100% come back if I ever need another storage unit in town.

Shannon was very helpful and friendly. Will tell my friends and family about Simply Self Storage. Well maintained property.

Went to rent a storage unit. I had a rough idea of what size unit I required, but the Store Manager Shannon was kind and patient with me, answering all of my questions and showing different size units to make sure I had the right fit. It’s refreshing to deal with a friendly and professional company. The unit itself is clean and seems to be in good condition. Highly recommend if you’re in need of storage in/near Valpo.

Wonderful staff great service at a fair price

I came in today and the ladies behind the counter were very helpful. The facility was much cleaner than other facilities I have looked at in the area and I decided to go with the 10 x 10 climate controlled today

Great prices and extremely clean facility. Taylor is helpful and makes every visit pleasant

We have had the best experience Here! It is clean, well lit, and secure. Vickie in the office has also been extremely helpful and friendly!! I highly recommend this storage facility. My kids also loved to play with Daisy the dog, but the new ownership wont allow Daisy to be in the office any more...that was my only disappointment.

They always raise the price of your monthly payment, they go through your things and take them, I only know because I am missing some things from the storage unit that I moved due to lack of business. I do not recommend.

I had a great experience when I came with my niece to rent a unit from your company. It was very clean. That was very important to us that the facility is clean and well taken care of. Shannon was very friendly and knowledgeable. I would definitely recommend this place to family and friends.

Great Place. Nice Staff

The staff member, Jamie, was extremely helpful. She was nice enough to show me two units to help me make a better decision. The service was great!! I informed her that I would be renting in the near future, and she still took the time to show me both units. After being helped by Jamie, I would recommend using the Valparaiso facility.

Ive been here for almost 5 years now and they have always been nice clean units. Within the past 2 years there have been at least two price increases plus they add for insurance. I live in Minnesota and not here often but I have to make a trip out and move to a more affordable storage facility.

I built there new conditioned Storage Building, Managers were fantastic to work with.

Very clean facilities.

Vicky is amazing. She is friendly, knowledgeable and keeps the facility SPOTLESS. But I have to say Im disappointed that Daisy is not allowed here since there is new management. That gentle dog has made storing there such a delight.PLEASE allow Daisy to come back. She had two years of gentle love to all of us patrons and its not as fun to visit now with her gone.

Very clean and well maintained. Ive stored there many years and have never had a problem. The only downside is the price increases are higher with the new (2 years) owners.

Shannon was an excellent manager.

My brother rented a storage unit yesterday and I came with him since he has never rented a storage unit before. I was very happy with the experience. Shannon was very helpful and friendly. Very clean property.

Great place to store your items. Helpful Staff

I would highly recommend using Simply Self Storage! Shannon, the manager, goes out of her way to make sure the customers are taken care of. Ive had nothing but a great experience with Shannon and the service Simply Self Storage provides on a daily basis.

Been a customer for quite some time. Have multiple units. Love the place. Clean, safe, friendly, and good prices... but ... the puppy isnt there?? Bring back the puppy. Thats one of the highlights to my stops.

Perfect and convenient! Surprised at the cleanliness!

Excellent facility and great to work with. Employee Shannon cares about her customers and does everything she can to help. Would highly recommend this place if you are needing storage space.

The price of this place is affordable and convenient compared to other storage units in the area, however BEWARE that they can increase your monthly rent without providing sufficient notice. For the past six months they have been charging me a set price that was stated in the contract and then decided to increase my rent in the recent two months. I did not notice at first because I have autopay. I reviewed the contract and it stated that they can increase the rent if they provide notice within 30 days of the increase. I called the store and the woman over the phone told me that their idea of notice was sending a POST CARD with fine print stating that the rent will increase. THIS IS NOT SUFFICIENT NOTICE. There was no email, no signed letter, nor any phone call informing me that my rent was to increase. For this reason, this place gets 1 star only because I do not have the option to give 0 stars.

Helpful and knowledgeable staff. The ladies in the office made my daughters experience a positive one. I would definitely recommend this place to family and friends.

Its storage

Easy access cleam facilities good pricing

I came to the Valparaiso store today and was greeted by the store manager Shannon. She was so nice and helpful. I will definitely recommend this place to family and friends.

Great place to store your items. The place is super clean and Shannon is so helpful and friendly. I will definitely recommend to my family and friends.

I moved in a few months ago...And I use my storgeunit daily for work...My move in experience was amazing Shannon and Traylor handled everything with my home office and were awesome.As soon as I moved in I was already outgrowing my two units...But again with the help of Shannon and Taylors help I again moved into a larger unit...And they handled everything with my HQ.Simply Storage is a wonderful storgeunit its... I have use a few others so I speak form experience.But a storgeunit can be just a storgeunit...What makes the huge difference is Shannon and Traylor...

Wonderful staff and great place to store your belongings.

Rented a unit from Shannon. She was so helpful and friendly. We asked alot of questions and she was very patient with us.

Great customer service!!!

Great Storage options, the 15 x 20 storage space was perfect for my needs.

Great Storage place. I have 3 units here and might rent another. The manager is friendly and very helpful.

Awesome storage facility!! Office personnel, Taylor, was a wonderful help!

I left my stuff here and it was there when I got back. Gotta say they got the job done.

I highly recommend this storage facility!! Very clean, friendly staff, They have Both climate controlled and regular storage!!

Storage facility was very clean. Shannon was so friendly and made it such a great experience. I will definitely recommend to my family and friends.

Dawn the store manager is AMAZING!! She explains everything to make sure you are well informed and she is so professional!! She is friendly and shows pride in her job! Simply storage you have a gem at your valparaiso location!! Highly recommend! Units are fair priced and sparkling clean. Access to units is very easy! Couldnt ask for more from a storage place!

Shannon is fabulous.

Great place to store

I absolutely love Shannon. She was very professional. The facility is extremely clean and very well maintained.

I would definitely recommend this place. The staff is very friendly and very helpful.

Shannon was very helpful!!!

The office staff is friendly and helpful. I am impressed how well maintained the property is.

Clean and well maintained property. Shannon is very helpful and friendly.

Units are clean and spacious, and Donna was extremely friendly and knowledgeable. Would definitely recommend

Great storage facility clean and very nice staff

Shannon was very helpful and friendly.

Good storage facility. Very clean. Shannon was very helpful and friendly.

Very clean and secure, no pests, had items stored for over 2 years and no damage. Cant say that about my previous storage place.

Very secure, state of the art facility with climate control units and great staff! Well kept facility that caters to every need I had! Highly recommend!

Nice clean

Great Place. Store manager was very helpful.

Will definitely recommend! Shannon was very friendly and helpful!

Clean building and lot. Friendly service

I’ve had 3 units at this facility for years... yes, the price went up a little here, and a little there.... however, in less than a years time the total amount I pay has gone up by $100 ❗️I’m working way out west, I don’t get back to Indiana all that often... now I’m going to have to take a whole week off just to come back and remove all my stuff and put in another place that has more reasonable adjustments... they really got me in a trap...It used to be decent, then they sold out to the “big boys” ... and just went crazy with the prices... just as soon as I can, I’m out...

Shannon gave great customer service and she was very helpful.

Great Place

Clean...staff friendly and helpful.

Today a simple error was made with payment, and they took care of it right away with professional punctual communication.