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Premium Motors Inc
300 E N Ave, Villa Park, IL 60181, United States
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Premium Motors Inc
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Pa
Review №1

My daughter purchased a vehicle from Premium Motors in April 2021.The salespersons name was Juan and he was friendly, honest, and kind. It was easy to communicate with him and he did not rush any member of my family as we asked questions throughout our visit.The finance persons name was Efren and he was gentle and patient with answering our questions dealing with the payment portion of the sale.Michele, the lady behind the desk, was friendly and welcoming to my family as well.Premium Motors is a one-of-a-kind car dealership because of their showroom that displays unique decorations with a little bit of nostalgia.I have never seen any showroom like this one!!

Sy
Review №2

Very happy with the purchaseAndy was helpful and a good listener. He took all the time we needed to make the best car selection. I would highly recommend Andy for your car purchase needs.Everyone was very kind and patient and they are very good about following up once you have made your car purchase. They work hard to be sure you are 100% happy. Highly recommend to stop by to see all the treasures they collected over the years!Premium Motor’s showroom is one a kind place to look for your next car!

Ke
Review №3

I came to this dealership at 11 am to test drive two vehicles. I already an approval from my bank prior to walking in. I met Sales Specialist Ada Galarza. This lady was rude the moment I spoke with her. She informed me I can look at the vehicles but couldn’t test drive them. She proceeded to tell me I couldn’t test drive a car unless I am approved through one of their banks. I tried to find someone else to verify this claim but she informed me no one was in. This place doesn’t deserve your business please go elsewhere. Why have the US, and POW flag if you treat veterans like trash?

Jo
Review №4

Nice, Clean little dealership...All used vehicles (about 75 - 80 cars) ...A few gems... Antiques ... In the group...The Owner bought my all original 1 owner 1988 Jaguar & gave me a no pressure / fair price for it.... Very Good Experience ...

Se
Review №5

They misinformed me on the condition of the car I purchased. Turns out the engine barely had oil in it. I ended up spending tons of money to fix it, and the leakage never went away. They told me it was an old car and this was probably going to happen. Also, they never call back when they told me they’ll reach out to me for discussion. I had to call several times.Save your money.

Na
Review №6

Sales lady said I could not test drive a vehicle without being pre-approved first dealership Ive been where thats the case, I will be going elsewhere unfortunately.

Th
Review №7

Ada and all staff were professional and friendly. The car they advertised on line was EXACTLY as advertised. I really wasnt sure about driving 100 miles from Michigan thru Chicago. Did that once to Hyundai in Elgin and was mistreated. I made the offer over the phone--no pressure, easy to work with. Five minutes after the call (if that long!), the completed offer was in my email. I made a refundable down payment to hold the car. When I went to the store to test drive, I was greeted immediately, given personal attention, a drove it almost immediately--there was NO pressure. They use CarFax on their vehicles so their vehicles are well-documented. I would DEFINITELY purchase from them again!!!

Va
Review №8

Juan was incredibly helpful. The entire process was seamless and straightforward. Juan answered all my questions and took care of little odds and ends to ensure I was completely happy with my purchase. I would highly recommend Premium Motors. With used cars you are taking a chance so you cant blame dealers for things that could take place at any given time once used. So far I havent had any issues since September; I love my truck!

To
Review №9

Juan was very good we drove a long way. Worth the trip. I would do it again. Thanks again. Wish more stuff was for sale in the showroom though

B
Review №10

Salesman’s have a language barrier, i couldn’t understand nothing he said .. He left me unattended for hours and helped other people.. overall a nice lady name Michele helped me very fast and she was so professional i recommend her services to everyone…

Ju
Review №11

Theres nothing better than having a seamless car purchase with a local dealer and driving off the lot feeling like you just received a 5-star service and experience... and that is exactly how I felt yesterday after buying a vehicle from Premium Motors! Juan was very kind, patient, and down to earth. At no point did I feel pressured into buying anything, and when I told him my price, he went and got it without any back and forth. He took care of me and it was just an outstanding experience... not to mention all of the great cars to check out in their showroom while you wait for paperwork! These folks run a great, honest business here in Villa Park and I will buy from them again in the future.Thanks Juan and your team for treating me like a person, meeting me at my price, and being fair and honest along the way!

Sa
Review №12

I worked closely with Juan, Andy, and Michele to get a car I had been looking for, it was quite a search but I found that car (a Volvo C30, check it out in the sold section of their website) at Premium Motors. I was very grateful for connecting with Juan who helped me through the process. I was buying from out of state, and he went out of his way to help me. Michele sent me the appropriate paperwork in a timely manner and I felt Andy gave me a fair price for the car. All in all, I am happy I did business with Premium Motors and cant recommend them enough. Thank you Juan, Michele, and Andy!

Re
Review №13

Danny and Saso were a real pleasure to work with. It was very refreshing to see great customer service is still alive and well. We felt that the car had been taken care of and had been well inspected. The car had good tires, brakes and a fresh oil change had been done. They were very personable and I would definitely recommend them to anyone!

Me
Review №14

THANK YOU PREMIUM MOTORS!! This was an excellent experience, it was my first time buying a vehicle out of state, and they made they process super smooth. Juan is an amazing salesman, who went above and beyond any salesman i dealt with at other dealerships. The communication was outstanding, he offered me his personal cell number and would even respond to calls when he was off that day or at home. This made me feel very confident about the purchase since i was several states away and being new to the experience, i had many many questions. He even recommended a great 3rd party inspection company that even test drove the car for me. I was having the vehicle delivered and wouldnt get to look it over personally. Juan kept me updated each step of the way and made sure i knew exactly what was going on, we spoke so often, that felt like we became friends. He set up the delivery and when the company changed the price they offered to cover the rest of the cost. I got a beautiful car that was even better than expected! Michelle was great in the finance department and i received an envelope with what steps and paperwork i needed to handle. It made the whole process refreshing and easy. I appreciate the dealership and the whole team i dealt with. Very genuine great people would highly recommend them and purchase through them again.

Ar
Review №15

Honestly, the people who work there are so patient and give you the best support. So many phenomenal things about this place!! I’m a first time buyer and Juan was the car salesman who helped me out. He was amazing. Very welcoming and never pressured me to buy anything. He answered all my questions. The entire purchasing process was so smooth. Even after 3 weeks of having my car, they still continue to provide the answers to the many questions I have. They are very responsive and take really good care of their cars. I truly recommend it, they made my first time purchase a really stress free experience. Juan is the best!! 5 stars!!

Ca
Review №16

Man what can i say .. i love the staff here to be honest they were able to help me get a car . I went in with hope of driving out the same day but wasnt to sure. I appreciate there help so much because i came out driving my dream car . I recommend them highly they sure know how to work with there guests, thanks you guys so much i appreciate it so much ❤️🙏

Pa
Review №17

I cannot say enough good things about Juan and the team at Premium Motors. I had been looking for months, trying to find a well maintained second generation Lexus LS 400, when I came across Premium Motors website. The high reviews and excellent photos led me to call Juan, despite living out of state. Juan was quick to respond, shared all the details he had about the vehicle, and gave me great confidence in moving forward with the purchase. After a quick negotiation, payment was made and my car was on its way to Pennsylvania. Upon arrival, the car was everything as described; paperwork was in order and my local Lexus dealer gave it a clean bill of health (and my mechanic told me I got a great deal!). I highly recommend this dealership. They proved to be honest, fair, and wonderful to work with. Many thanks!

Be
Review №18

Juan is very helpful and gave me great deal. I could not be more happier to buy truck from them! Highly recommended to visit here if you want to buy a good deal!

Ro
Review №19

Ive been here 3 times the last week based on cars they have on their website, none have been there, they claimed they sold over a week ago and takes 72hrs to update their inventory online which is odd, I suspect its their way to get you in the door I havent seen 60% off the cars on their site in the lot. 72hrs vs going on 7 days approach with caution

No
Review №20

Juan, my salesperson was amazing! I flew into OHare Airport, Juan helped me with transportation to the dealer and after some paperwork and a walk around the car, I was off driving home. Super easy, super simple and overall...super experience! I would highly recommend to anyone looking to buy a car from them, even if its sight-unseen.

Se
Review №21

1st time getting a car loan and was beyond expectations...great crew and the help and service was unbelievable!

Ke
Review №22

I arrived expecting good customer service and was met with the exact opposite. Customer service at Premium Motors was absolutely horrible. I asked to test drive a vehicle that I was very interested in buying and was told “no.” This honestly did not sit well with me, as I traveled over an hour to check out the vehicle. It seemed as if the salespeople were intimidated by my knowledge of the vehicle I wanted to purchase. I would highly recommend NOT wasting your time shopping at Premium Motors.

Ch
Review №23

Excellent customer service, great price, very helpful in getting paperwork completed smoothly. Comfortable waiting area. Very trustworthy staff. We are very happy with our 2016 Toyota Tacoma, and the process in getting it! We are planning to buy our next car from this seller!

wi
Review №24

Absolutely amazing experience, super friendly, super nice, very great deal on my vehicle. They were very open about the very little problems my vehicle had, no guess work needed with these guys. Amazing experience all around! GO THERE YOU WILL NOT BE DISSAPOINTED

Ra
Review №25

Hadnt had a car for a couple years after moving to Chicago. Olivia and Premium Motors made it a simple and efficient process.Im very happy with my purchase and would definitely go back again.

Me
Review №26

I walked in there very nervous to buy my first car all by myself. Juan the sales manager took me under his wing and helped me find a car that was everything I wanted. I got a 2010 Chevy equinox with brand new tires and in perfect condition. I was able to get my plates and registration all done at the same time. Michelle who helped me fill out my paper work really helped me understand the contracts I was singing. They made me experience of being 18 and purchasing my own car very easy and enjoyable.

Ke
Review №27

I had an amazing experience at Premium Motors Inc. The staff has excellent customer service. They are the best. The management went above and beyond to get me in my dream car. I would recommend them to anyone looking for a car.

Lu
Review №28

Great experience overall and beautiful show room.

Br
Review №29

Excellent car dealership. Had amazing service with everyone from the mechanic to the salesman everytime. I had an issue with my car within 24 hours from purchasing and they went above and beyond to fix it as fast as possible and take care of all issues. Always quick replies and helped with everything along the way. I purchased from out of state and never had any issues. I would buy from them again and wouldnt hesitate to recommend them, especially if you live in the area.

au
Review №30

Terrible service. unprofessional and a waste of time.

Je
Review №31

Good friendly people!

Da
Review №32

Very Satisfied with my purchase. I LOVE my new car. I knew right away when I saw it and bought it the same day. Juan the sales manager made the process very easy and made sure I got what I wanted. Efren as well worked with me to make sure I was happy. Car was delivered to my house the following day with a big red bow on it! Thank You Premium Motors!

Cl
Review №33

I was here to test a Kia Soul. Steve was taking very good care of me and, with his advice, I ended up to buy a Jeep Liberty for about the same price as the one that I was ready to spend for the Soul. The delivery was seamless: I came out with new plates, the stamp for one year and with all the repairs that we agreed upon at no additional cost. They sent me the spare keys that I forgot at the shop. They have very convenient prices and a great friendliness.Im very satisfied of my experience with Premium Motors in general and with Steve in particular as a seller.

ch
Review №34

They were awesome! They helped me find a bank that would finance the car I wanted with my..... less than perfect credit. Ok ok, it was bad. I’m happy. I have a car that I love. Thanks Premium Motors!!!

Mr
Review №35

Great service at premium motors found the vehicle I wanted for a good deal. Salesman are professional and will assist you with your vehicle of choice. Premium motors is the place to find your next great vehicle. Satisfaction guaranteed!

an
Review №36

Great place to buy a car!!! I felt very welcome as I was greeted at the door by Andy very professional and kind people made me feel like family. Efren Hernandez helped me find the perfect car for me and closed me off everything went smooth no trouble at all I would highly recommend this dealership to anyone looking to purchase a very dependable and good vehicle I would most definitely recommend this dealership to my friends and come buy my next car here.

Ru
Review №37

I’m very pleased with my experience at premium motors. I stopped by yesterday to look at a vehicle for my parents and ended up walking out with one myself. They have good quality cars at a very reasonable price. This is the second time I purchase a vehicle from them. I had no issues with the previous vehicle and financing was very easy the first and second time I went in. Very honest and friendly staff. I would definitely recommend this place to anyone. I’m very happy with my purchase.Thanks guys

Ta
Review №38

I bought a Buick 2006, Juan was my salesman, he was wonderful, not pushy or aggressive. I couldnt make up my mind and was ready to leave, then he offered me a great deal and I bought it right away! Thank you so much!! I will recommend Premium Motors to everyone!!!

Jo
Review №39

Do NOT buy from premiere motors!We bought a vehicle from this dealership only to find out within a week that there was several issues with it. We contacted Juan Ramirez (the one who sold us the vehicle) and he they would not do anything about it. This was after several days of him not returning/ignoring our calls. We understood buying a used vehicle there would some issues but now we are out in repairs what we paid for this vehicle. (Collectively over 10k!)Do not buy from them. They only care about getting your money, they do not care about the customer at all!

Ke
Review №40

Had a great experience buying a used car for my son. Juan and the whole team were fantastic. I think it’s often easy to overlook small car dealers like Premium but they are not all the same.Premium Motors is worth the visit!

Ph
Review №41

I rarely leave reviews, especially a good one for any Car Dealership, much less a Used one. But I must say this was a surprisingly pleasant experience. Kudos to Michele (office manager) for assisting in the arrangements for me to fly from out of state to see the car. She sent me the car info, deposit contract and even arranged for airport pickup early in the morning. While I did not end up buying the car, there was no hard sell and they understood. Arthur (Operations manager) and Rudy (salesman) were helpful and not pushy. They knew I was a serious buyer, but understood the car was not exactly what I wanted. Rudy is very nice and honest - the opposite of the typical used car salesman stereotype. My deposit was promptly returned within the 72 hours as Michele promised. As a woman trying to buy a car, I have not always had a good experience. But my experience at Premium Auto has given me faith that not all used car salesman are dismissive when it comes to women buyers or take advantage. I’d highly recommend calling Rudy if you are in the market for a car. He is straightforward and honest. Highly recommend.

Ch
Review №42

It’s a good place but at the same time it’s not one reason why this place is not good is because of the interests they gave me and my dad a 22.5% of interest and that’s way to much not even for a new car they would not give it to you for that much I would not recommend it. The cars are nice but to much interest for me to pay and so it can be my first car no thank you😠

Ga
Review №43

The staff at this dealership are very respectful but at the same time very unhelpful. When I bought my Mini from them within 24 hours the turbo blew and the car was dead. They took my car in and battled with the warranty they sold me for about a month in a half. By the way they couldn’t offer me any loaner car to use so I used Uber to get back and forth to work for the time and spent well over $500 in fees, only getting $300 back from the dealer. The new turbo they put in had no branding and was definitely after market. Sure enough after a couple months the new turbo now has a warped waste gate and after contacting this dealer ship countless times to have them take a look at their turbo they no longer return my calls. Very disappointed in my service.

Ku
Review №44

These people were awesome. They helped me get the car I was exactly looking for. Couldn’t be any happier and grateful for all the help they provide. Juan was very professional and helped me get the car I wanted with all the help he provided. Definitely recommend this place to get a car!

Me
Review №45

Great service!I went into Premium Motors really just seeing what they offered in their inventory. My wife and I was looking for a second car which would be mine. We met Olivia at the counter and she took great care to make sure we looked at any car we might have been interested in. (go see Olivia Jalbrzykowski) if you are in need of a car) I saw the 2016 Buick Regal (t) and really felled in love with it. To make a long story short, We discovered a minor issue with the car after we completed all paper work. When I tell you that Premium Motors stand behind the cars that sell, believe it! Now Im not gonna lie and say I wasnt upset. Efren Hernandez (business manager) assured me that they will fix the issue and they did just that. I really love my car!!! Thank you Premium Motors, your team did an awesome job!Melvin & Vernell

Ro
Review №46

These guys are top notch,I am currently purchasing a car from them from 10hrs away. Being as Im buying it sight unseen,max has been nothing short of amazing when it comes to answering my calls and the numerous amount of questions Ive had for him over the past few days. He even went out of his way to get the car on a lift so I could inspect the under carriage.Great customer service, great communication.Thanks again Premium Motors.

No
Review №47

I have purchase my car from premium motors a year ago after my car its pay I look foward to working with them againThanks everyone

G
Review №48

Great place they treat you like family here.. Got a great car from a great sales person Juan!! The finance manager Michele closed the deal and I couldnt be happier thanks again!!! 😊

An
Review №49

One-stop place for all your car needs! Great and professional service, competitive prices. Good warranty and finance options. Good coffee too 😊

J
Review №50

This was my first time buying a vehicle from a dealership and i must say it went great. I found a really nice Tacoma for a good price thanks to Steve and Michele for helping me out.-Jeremy D.

Cl
Review №51

I had such a great experience with premium motors. I was greeted right away and taken care of. Efren, max, and Michelle all helped to find the car that best fitted me and within my budget. They are very nice people and Would definitely recommend premium motors.

Br
Review №52

This place was very helpful and Olivia was an excellent sales representative.. They helped with making our sale as easy as possible. Everything went as smoothly as i have ever seen for my first buy from a dealership

Ma
Review №53

Juan did a great job helping me out, even though I didnt get the car the convenience of the dealership is amazing

Ab
Review №54

Great cars!! Bought my car with 105115 milage. ...Had to park it for a while,, then after 125miles only, check engine light is on ... We’re sorry we can’t do nothing you reported the issue after the warranty ( 15 days or 500 miles) had expired ... I highly recommend them !!!

be
Review №55

We were able to purchase our 16 year olds first car on Saturday from Premium Motors. We had a very good experience and Olivia J. did a great job! She was able to help us stay within our budget, and we got a very good car for our teen! Thank you!

Na
Review №56

I went to premium motors in villa park to check out a car and turned out very well. Michele D. Flores has amazing customer service and helped me out as best as she could. I would definitely come back to premium motors in the future for another vehicle!

ap
Review №57

Premium Motors WOW!No hassle kind and friendly staff. Special shout out to Rudy Ramirez he’s AWESOME. And Michele she was kind and very patient with me even After my warranty expired they went above and beyond to help. Also a special thanks to the mechanic who fix my minor problem. I love my car and I’m glad to know good sales people still exists. I would give 10 stars if I could! Thanks guys.

Ja
Review №58

Great service, staff, and environment! Highly recommend this place because they stick to their promises and words!

Review №59

Friendly service

Na
Review №60

Bought a 05 Chevy Trailblazer on Tuesday of last week and 2 hours after my purchase my check engine light came on With 190k miles on it I was skeptical but I really wanted this truck and couldnt find anything else I wanted as soon as my engine light came on I called them which was after hours so I left a message they got back to me that following morning ensuring me that it would be fixed all I had to do was drop it off Friday knowing that it was the holiday I dropped it off Thursday due to having to work they kept the vehicle till monday afternoon saying they fixed the issue and I should have no further issues about it being as is vehicle when I bought it as is the engine light was not on so coming home from work 1 day after picking it up yesterday not even 24 hrs later and what do u know the check engine light came back with the same code that came up the first time I even took them a print out of the codse the first time Im not even going to bother with taking it back hoping to just fix the issue myself and praying it will hold up not looking for the gas card cause I didnt give a very nice review but oh well shouldnt take someones hard earned money and sell them whatever!!!!

fa
Review №61

This was my first experience buying a car remotely. I live in Arkansas and could not make the journey to Illinois, Steve was very helpful with setting up the sale and shipping the car. The vehicle was as described, and Im very happy with my experience at premium motors!

Mi
Review №62

I had a good experience with this business on October 19, 2019. I drove 2+ hours because they had a specific vehicle I was looking for. Traded a vehicle worth more than the one I wanted, and they were willing to do the deal and give me a check at closing - they said first time theyd ever done that. Didnt have to haggle much to get a deal I was happy with, and they were efficient at getting the paperwork wrapped up. Everyone I worked with was professional and efficeint: Max, Efrem, and Michelle.

El
Review №63

I had the best experience! They were trustworthy, have great cars and provide excellent service after the purchase. I received a more than fair price and the whole buying experience was very easy. I would definitely recommend this business and I would definitely buy another car from them.

Al
Review №64

Everyone was so friendly, and helpful! Through inspection of the Jeep Wrangler I got, they made sure everything went well!! Smooth sailing, easy as can be, and was so happy that I walked out of priming motors inc. with my dream car of a beautiful Jeep Wrangler!👍🏼

Fa
Review №65

I came in looking for a small suv, I was referred to them by a friend they were very professional and their cars are definitely quality cars good prices too. Thanks Michelle, Raphael and Juan. I will be back for the next car in the family and strongly recommend this place is worth the trip to Villa Park.

Mo
Review №66

Thank you so much for everything. I got a great deal on my Nissan 350z. I love it so much. Great price and great mileage alike. Shoutout to Olivia and Michelle for making my experience great. The whole team stayed late to ensure that I had everything in order and was happy with my purchase. Everyone was so nice and made me feel at home. Thanks again everybody!!All the best,-Morgan Kukovec

be
Review №67

Having never purchased from a dealer before, I didn’t know what to expect. Well, talk about pleasant surprises. Every person I dealt with at Premium Motors acted in a friendly and professional manner, from the time I walked in the door until I drove away with a beautiful car that I bought at a great price. Thanks to Andy and his crew, I am now a happy car owner. I can unconditionally recommend Premium Motors!

Ja
Review №68

Great experience here overall, had some issues that got resolved recently. The car itself however, with these issues having been resolved, is in absolutely garage kept condition + the pricing was very competitive.Rudy had good communication and made sure everything was handled communicably.

Ma
Review №69

Everyone working there was really professional, caring and a lot of fun! I really appreciated the sales person that I dealt with because of his no pressure approach. The owner Andy was really patient with me and seemed to sincerely care about making sure I was happy with my purchase.Overall, it was the most positive experience ever purchasing a car! I will recommend them to anyone I know looking for a good, honest deal!

au
Review №70

The vehicle I went to see was just as I expected, photos were exact reflection of the actual car (which is nice and not so common). They provide great customer service by being helpful and friendly and they were also able to get me a good finance deal. I already sent some people to this dealership and they were just as satisfied as I was. Keep up the good work guys and gals.

Li
Review №71

Absolute waste of my time.

Li
Review №72

Olivia was amazing! We very much enjoyed the service and experience. Would definitly recommend going here!

LE
Review №73

Great people to deal with. I was looking for a car for two weeks . I stopped by around 7pm they were closed. But the sales manager Rudy stood to assist me . He showed me a 2009 Dodge Caliber that was for 5999 . He sold me the car for 5500 . Car only has 89,836 miles. I love my new car . I am so grateful I ran into Rudy and Premium Motors. All of my friends cant believe what I payed. I love the whole experience at this store totally felt like a new car experience. Rudy and Andy thank you for being patience with me. I love you guys........!

Fr
Review №74

The service was great from beginning to end. My sister called and asked about the availability of a car. Rudy answered the phone and without hesitation he answeres real honest. My sister also brought in a trade in and they took it. Honestly I can see why they have such great reviews. Michele is very detail and always explains everything very thoroughly. I will serious consider this dealership for a used car experience. The process of buying was easy and pressure free. That is what made it so confident to do.

ga
Review №75

I appreciate Juan service and working with my family and I. Hes a great guy to go through and this is a great place to look for cars especially if you need them to work with you I am a college student and was blessed to have met Juan at Premium Motors.

Cr
Review №76

Excellent friendly service, the show room and cars were clean and their business was very professional. The attention to detail they put into cleaning their cars inside and out is outstanding. They made sure my car had no codes and they even filled my tank before I drove home! Special shout out to Rudy, definitely the guy to look for if you want someone with a friendly vibe to guide you through the process and paperwork. HUGE help when he was able to help us in Spanish really gave us an advantage to asking questions more confidently and hes very patient. He doesnt push anything on you or make you feel rushed, he makes sure youre comfortable before you make any decisions. Will definitely bring more business his way in the future!

M.
Review №77

Amazing place. Friendly atmosphere. Thank you Arthur for helping me out with everything:). Definitely will recommend.

Za
Review №78

Max is Awesome! No hassle, informative, helpful & trustworthy! My used car buying experience was pleasant overall & memorable.

Ro
Review №79

Had a awesome experience. No hassle no gimmicks jus good quality service, really friendly . Olivea was really great. thank you

Ja
Review №80

I purchased a 2010 CTS Wagon from Premium Motors over the internet, overall experience was average. I asked for clear pictures of any defects of the car and instead got grainy generic pictures of the vehicle and was told it was pristine. Vehicle arrived and had a couple very obvious scratches with one being pretty severe, rust bubbles on the rear fender, and rust under the rear license plate that will need repaired. Not that I expect a 10 year old vehicle to be perfect, but it shouldnt be that hard to follow my specific requests. With that said the interior of the car was pristine and drives ok.Paperwork arrived a few days after the car did and they made it easy to sign all necessary paperwork.

Ri
Review №81

I went on cargrus originally For a bmwx6, but I wanted something with a smaller payment note. To help me build my credit from a bankruptcy almost a year ago. I saw they had a Chrysler 300, I owned one 8 years back a 2012 model. I’ve been off work due to covid-19 and my child being out of school. Juan and the sales manager. Helped me get the car, and really looked out and took care of me. The car even though it’s a older model. It’s still really nice, and well kept for the most part. They even replaced the battery before I left the dealership, and any other issues I had with the seatbelt or gas cap . They checked it out and fixed no problem. I would really recommend them to anyone looking for a vehicle and wants some one to really look out for them and help them and put them on the right track. Great sales associates. You shouldn’t be disappointed.

be
Review №82

Went there to look at a Civic Si. It was priced spot-on with Blue Book. The window motor was broken and the parking brake was weak and they fixed both on the spot. Their mechanic fixed those issues in under a half hour and their waiting area has a bunch of neat cars to look at in the mean time.-Benjamin Jende

To
Review №83

I just purchased a 2016 Ford Fusion Juan an efren has amazing customer service I’m extremely satisfied

Be
Review №84

First off I’d like to say that the whole entire staff at premium motors is a pleasure to work with. I flew to Illinois from Florida to buy a car here and no disappointments what so ever and made the whole car buying experience seamless. The showroom floor at premium motors is full of automotive nostalgia the will definitely take you down memory lane. My sales man Rudy never made me feel like he was trying to sell me a car. The finance manager Efrain did everything possible for me to drive away the car. And Michele the secretary was a doll. I would recommend anyone that finds the car they’re looking for at premium motors to buy from here because not only will you be buying a solid vehicle but you’ll feel like your buying from family.

Ch
Review №85

Had a great buying experience with Premium Motors. The whole process was super easy and they worked with us to get us in a great car. Big thanks to Max, Michele and Efren at Premium. Would definitely recommend them and look forward to using them again for a future purchase.

Ma
Review №86

Very nice cars and good people. This was my familys third purchase from Premium. Would recommend to anyone looking for a car.

Do
Review №87

Very great customer service, they helped me purchase the Ford Edge I would highly recommend for their professionalism.

Er
Review №88

The only reason I can give them two stars is because of Michele. I purchased my car back in September, drove all the way from Tennessee to pick it up. I will say it was in decent condition, but there were some things wrong with it they forgot to mention. I purchased it anyway. So I did leave with the car and was happy. That’s when the problems started I had to have a new 30 day temp tag sent to me three times, because they were having trouble getting me a clean title to the car. My biggest complaint is that the owner Andy would never speak to me, I asked repeatedly to have him call me. I guess he was just to busy to take five minutes out of his day. Out of everything that happened that was my biggest issue. I finally received the title after three months and was able to register the car. Michele was the only thing that this place has going for it.

D
Review №89

Every one we worked with was great! Great selection we have purchased several cars from premium motors! Never any issue! We will be back!!

Mi
Review №90

Juan Ramirez helped me find the right car for me. This was my first time buying a car from a dealership, I was inexperienced and didn’t know what to expect, but Juan helped me understand I was in good hands. The cars are just like the pictures on the website.

Da
Review №91

GREAT TEAMWorking with Premium was an AMAZING experience. They were able to find me the right car within the budget I was looking for.I also used STATE FARM BANK for the financingI highly recommend this dealership!

Za
Review №92

Had a great experience at Premium Motors. We purchased an additional vehicle for our family and they where nothing but straight forward, friendly, and professional through the whole process. Would highly recommend!

Sa
Review №93

Andy, Michelle, and Rudy make a great team! The level of customer service provided by the three of them is fantastic! They were so understanding of our concerns and willing to go the extra mile to assure our satisfaction!

Ni
Review №94

Great place. Reasonable prices. If you want a great car, in which what I got, come here.they had all the research on the vehicle presented before the sale. Glad i came here.

JD
Review №95

Great selection of vehicles, salesmen aren’t pushy and care about helping you find the right vehicle for you. 11/10 would recommend.

Ra
Review №96

SALES VISIT - USEDLexus RX400h -I was looking for a Lexus RX400 to replace my current one. I found one on Premium Motors web site. So me and my husband went over around 6:30 pm they close at 7pm . They stood open for us and went over and beyond the call of duty for us . Rudy made us feel relaxed and comfortable with the whole purchase . He was able to get us a loan at a very good interest and payment. I was very shocked as earlier in the week I visited CarMax and they tried giving me a interest rate almost double of what I received from Premium. I will give Rudy and Premium Motors my hat off to them as they are very professional and patient when it comes to there customers. I will defiantly do more business with them in the future.

To
Review №97

Great car buying experience!!! I always shop a few places but they had the best price and the car was even nicer than the pictures.

Me
Review №98

Michele was fantastic to work with; prompt contact upon interest, stayed involved and flexible through the process, and was able to work out a great deal for me! Highly recommend

Ro
Review №99

Max and his team made buying a pleasure. Very fair and very stress free process.Thank you!

He
Review №100

Max and his Team did a awesome job from start to finished my wife and I bought our first car here in Chicago and the hassle free experience was excellent Thanks again Max.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:300 E N Ave, Villa Park, IL 60181, United States
  • Site:http://premiummotorsinc.com/
  • Phone:+1 630-359-4969
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
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