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Morris Eye Group
1930 Via Centre, Vista, CA 92081, United States
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Morris Eye Group
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mi
Review №1

For the last three years when I had my eye exam the gal doing the visual testing did not know how to use the visual equipment. She was so inept that I was called in to do a retest. The next year the gal didn’t know how to adjust the equipment so my chin could rest whille testing. She asked me if I wanted to set a new appointment. This year there is new equipment and this gal was so inept she had to call someone who was capable of doing the testing to complete the task. Why aren’t these people checked to be sure they know what they are doing before being hired for the position instead of putting all of us at risk.?? Is it the money involved to be sure they are properly trained. Morris eye group used to be excellent. Dr Butler was an outstanding ophthalmologist. Why isn’t she there any more? What is happening there?

Tr
Review №2

Never been to an eye group practice that required medical insurance to be used in addition to vision insurance. The front office and technician were rude, argumentative, and condescending. Even when the technician excused me back to the waiting room, I heard her muttering arguments against what I said. Unprofessionalism at its finest!! THE ONLY REASON they even got two stars was because the optometrist Dr. Tan is AWESOME. She was kind, understanding and apologetic. She explained the rationale for the health insurance inclusion was due to their practice being considered a medical practice so they use it as needed but is not required unless needing to address a medical diagnosis such as “macular degeneration.” If Dr Tan could be seen without going through the front off or technician then I’d recommend this location; however, I will never return to ANY Morris Eye Group.

Ca
Review №3

Referred for urgent issue. Made appointment and they attempted to overcharged for co-pay. (Waiting room was packed, no social distancing) Made follow up appointment after resolving over charges only to get a call days before my new appointment saying they don’t even take my insurance. What? Give me a break. Unprofessional and should be audited.

Es
Review №4

I have had nothing but bad experiences in the last three years. I have been a patient for over 25 years, I have taken my kids, my husband and my mom there. I have had several issues with the front end staff and now my daughter had a really bad experience with Brittney one of their technicians. I must say I have stayed with Morris Eye Group because I loved Dr. Bodman (even thought she is no longer there), I love Dr. Amalari and I adore Wilma she has always given us the best customer service and has helped with our glasses needs for that last 25 years. They are what keeps us going back but after the last incident my daughter had I can say you will loose customers. From the front desk treating my mom so rudely twice, to my two insurances being billed for the same visit to now Brittney treating my daughter the way she did I am considering leaving the practice. Sad because the doctors and optician are amazing but their front end and back end staff needs better customer service training.

Je
Review №5

Everything was fine with the eye exam. Thanks. However, I would suggest that you expand your office waiting room some (it’s really tight in there) and consult with a ‘human factors’ professional to make it more comfortable and exciting, i.e., healthcare environments don’t have to be like, well, waiting rooms.

Le
Review №6

The worse place ever, if I can give o start I would, I wouldnt recommend it to anyone. Theyre staff unprofessional trying to rush out, not giving a chance to ask any questions..ohh my God guess what, they not disinfecting their equipment after each person, even doctor Tara herself didnt disinfect before or after me using the equipment, I swear you can see the dust on the machine lens,..I was very very disappointed..I had a horrible experience, there was other horrible things, such as the wait time, and trying to walk you out the door as soon as possible as I said u dont have chance nce to ask any questions..I would never go back there..very stressful environment there..plz go somewhere else to have your eye checked

Jo
Review №7

Jennifer was pretentious and such an ugly attitude. What a waste of time coming in.

Mo
Review №8

Horrible experience. Customer service was aweful. I arrived early for my visit. I wasnt greeted professionally at check in. They were in a hurry to take my $15.00 co pay. I waited 20 min past my appt time. Never seen the optometrist until the very end of my visit. The lady who helped me was extremely rude and not communicative. She had a horrible attitude the entire time. Dialated my eyes horrible. Then spoke with a man about my payment. He insisted I pay out of pocket and use my benefits to purchase contacts with them. I refused to purchase contacts with them. I wanted to use my benefits to pay my contact exam. Not to mention he would not tell me the price of the contact exam. He charged me $85.00 out of pocket. Then last step to see the optometrist. Who never examined my eyes. He was very rude only question he asked where was I going to purchase my contacts. I told him I did not know. He left the room to come back with 1 trial pair of contact and said have a good day. So I left. Only to find out they billed my insurance $70.00 for the contact exam. Total contact exam $155.00. And guess what I was dissatisfied with Morris Eye Group. I went to get a second opinion. On my vision and my contact and glass prescription were totally different and my eyes are much better. Also the exam was $50.00 dollars cheaper with no co-pay. This place is a total rip off. So glad I didnt purchase contacts because the prescription was wrong. This was my first and last visit. Total rip off. ....

Me
Review №9

I had a great experience at Morris Eye Group. The staff is very courteous and they are very timely. Dr. Butler is fantastic. She is smart, personable and explained everything in great detail and made it easy for me to understand. It was a very positive experience. I would highly recommend Dr. Butler to everyone I know!

Ti
Review №10

Staff are extremely helpful, professional, and efficient. They, along with Dr. Foster, make you feel important and that you are more than just a number. They dont rush through the exam and completely and satisfactorily answer every question. They make you feel more important to them than just a job or another customer or paycheck. Check them out. I feel you will be extremely pleased and consider going back.

Ka
Review №11

The office is clean and well organized. All the employees are friendly. I came in at a very busy time, and since I had to wait a while for my first step, they were thoughtful and came to get me to complete steps 4 and then 3 while waiting for the person who does step 2. The optometrist greeted me with a hug and asked about my family, even though I had not seen her in two years. Wanda, who orders contacts or glasses is exceptional and also remembered and asked about me, gave me options but did not pressure anything; she listened to what I wanted. The entire staff is kind and professional

Co
Review №12

Had such a great experience here! Everyone is so nice and the office is run very efficiently. They answer the phone right away, text you your appointment time, and you can even make appointments online. I met with Dr. Butler and absolutely loved her. She was so personable and kind and gave me so much time. Ive never felt like an eye doctor truly cared about my eyes, vision, and well being like this place did. Highly recommend!

Da
Review №13

They have their process nailed down! One stop shop, advanced technology, and friendly staff. Before my visit, I was able to schedule my appointment online, received an email confirmation, received a text reminder. Upon arrival, my new patient on-boarding was simple and quick. Two very friendly technicians examined me and I was able to peruse the frames while waiting for the Dr. Butler so the time flew right by. My contact fitting with Dr. Butler was great. Morris Eye Group has fantastic technology, and she was able to show me pictures of my eyes to explain what she was talking about. I selected them as my primary ophthalmologists as they can provide a host of thorough examinations, my glasses and contact prescriptions, in house surgery for Lasik assuming I am a good candidate for that procedure next year.

Pa
Review №14

Get ready to wait. Very disappointed. People packed in waiting room. They were obviously overbook and nobody had the courtesy to let us know how much longer. I waited an hour.not recomendable unless you want to seat for an hour.

Je
Review №15

Everyone was very courteous and friendly and treated me very professionally. Dr. Butler is awesome. I love her. My only criticism is the long wait. Everything else was great.

Za
Review №16

Had a very efficient and effective appointment here. Everyone was very nice, helpful, and knowledgeable. This was my first time here, but I was very impressed with their expertise. Will definitely work with them in the future.

Ma
Review №17

My last appointment here was excellent! The staff was very friendly and helpful. I liked both of the technicians I saw who explained exactly what they were doing, making me feel comfortable and safe.Tara Viechnicki, M.D., my eye Dr. is friendly and thorough.The optical department here was excellent, as well.Patient and helpful when I was choosing frames!Short wait time between departments.

Li
Review №18

Ive been using Morris Eye Group for my optical needs for 4-5 years now and find the office experience to be truly professional and well organized. I love that the technicians who do the prelim tests are so friendly and they tell you what each procedure is for and how itll work, so never a surprise. The Dr. that completes the exam is also very professional, and goes over information carefully and clearly...I would highly recommend MORRIS EYE GROUP for you next eye exam and youll keep going back each time you need eye care. They seem to have the most up to date equipment and testing processes in the local area.

Je
Review №19

Everything about Morris Eye Group was fantastic. The technicians took time to make sure everything was done correctly, then my doctor was able to effectively provide me with a diagnosis for my prescription. Very kind, thoughtful, helpful. I will return.

Ia
Review №20

This place is amazing. Ive been to many optometrists but this is by far the most compassionate and thorough team of eye specialists I have ever been to. Props to their great communication skills and personable characteristics. They all seem to enjoy working there as well, which can make or break a place in my opinion.

ch
Review №21

Absolutely the finest eye doctor group. Friendly, professional & caring staff. Ive been going there for many years; and I highly recommend them.

Ci
Review №22

Excellent team! The level of care and service offered gives me great comfort that the health of my eyes are well cared for. I highly recommend the Morris Eye Group.

Sh
Review №23

I always feel that I was taken very good care of at Morris. I never wait for my appointment and the Drs. all spend a lot of time with me and are super thorough with my exams. They take the time to explain what they are doing as they do it and why .

jo
Review №24

I had an excellent experience at Morris Eye Group from the front desk person all the way through. I was seen within 10 minutes of my appointment time and had a good discussion with my doctor about my eyes and what I can expect with my eyesight in the future.

La
Review №25

Love doctor Butler and Wilma. I have been coming to Morris Eye Group for over 10 years and have never had a bad experience. They take excellent care of you!

Er
Review №26

This eye group has friendly staff and doctors. They are helpful, listen, and look out for any eye health problems you may have. The staff is great at trying to help you choose new glasses.

Do
Review №27

I love my doctor at Morris and all of the techs. All are very knowledgeable and professional. However, on my last visit the wait was way too long. I understand that there was a power outage earlier in the day. I wish they had let us know when we arrived.

Pa
Review №28

Wonderful Doctor., well run office, friendly staff.

He
Review №29

Everyone in the office was very nice and helpful. I only had to wait a little bit and the best part is the treats they have in the little bowls all over the place. It was a pleasure to be in the office.

Sh
Review №30

Staff is friendly, but after my eye exams, they forgot to have me see the doctor! Miscommunication they said. I say staff screwed up! Guess they dont value my vision. Cant see the doctor for another week! Time to change eye doctors??

Jo
Review №31

Great team that is always friendly and polite, and great doctors that actually HEAR my issues with my eyes and respond accordingly. Everyone at Morris always takes care of my eye needs and keeps my vision in perfect working order. Thanks guys and gals!!

Sh
Review №32

I had a wonderful experience with Dr. CODNER he was extremely caring and had real concern for my problems with eyes. He explained in detail what was going on. He took the time to show photos and answer all my questions in terms that I could understand.Jeremy the eye glass Dept took the time to look up my insurance they didnt cover any my prescription.He told me the cost and gave me an option to save a little money by using my frame.He was not pushy and gave me his card so I could think about things. He make the experience delightful 😄Emma did the majority of my eye test. She was gentle with positioning me for test. She didnt lose PATIENCES if you moved. She was thoughtful caring and had a sweet disposition with a beautiful smile.The reception area was friendly and ready for you. Not talkative between themselves leaving you standing their.They have a water dispenser some candy in a bowl magazines up to date and a very clean restroom. They parking lot has handicapped spaces.

Ka
Review №33

Dr. Crosby is thorough and takes very good care of me. I am helped shortly after I arrive and am happy to be a patient at this office. I had cataract surgery on both eyes and am very pleased with the care I have received.

Ma
Review №34

Ive been there twice. Both docs I saw were competent and friendly. My only issue with this group is that you do not see the same doc every time. With a chronic, progressive disease the patient would find it reassuring to have one doctor following your case. Otherwise it seems like medicine by the numbers, scary when your eyesight is at stake.

tu
Review №35

This place is very clean, I was very comfortable. I highly recommend Morris eye group if you need an eye exam. They are very professional in what they do, and they will take good care of you. Again this is the place to go for an eye exam, and for prescription glasses.

Be
Review №36

Had a piece of metal in my eye and went to the ER. After 5 hours they took it out but only did half the job. The eye dr. at the Morris Eye Group got me in the next day and finished the job right away and was amazing. Super knowledgeable, and very nice. Did a great job.

Je
Review №37

I been a patient here for year and without these doctors I literally would not be able to see. They gave me my sight back, and I would not go anywhere else. The doctors are compassionate and take the time to explain things to you in terms you can understand. When you have an appointment with a doctor here I would plan on staying a bit longer than told as appointments usually do run over, however it is time well spent. I have had both good and bad experiences here over the years but the good far out-weigh the bad. As I said earlier I would never go anywhere else.

Ga
Review №38

Beautiful office with very friendly and professional staff. Ive been seeing Dr. Ashley Butler since 2013, and I cant speak highly enough of her. I always know Im getting the best care possible!

To
Review №39

I had an appointment for a routine eye exam. I arrived and the exam began at the scheduled time, All phases were well organized, the people conducting the exam were professional and explained what they were doing each step of the way. Overall it was a very good experience.

Jo
Review №40

I had a terrible experience at Morris eye group. I would not recommend any to this establishment. Optometrists perform needless tests and perform needless fittings. The doctors and staff show more apathy than any other business that I have been too. I recommend that the establishment rethink the methods in which they conduct business, or the loss of other customers is inevitable. Also, the return policy needs to be honored along with customer care. I tried returning glasses because of the terrible service and arduous, extensive testing that I had to undergo to get the correct prescription. Instead of giving me a refund, they insisted upon performing further examination in a sadistic manner. I personally recommend empathy training for all of the staff.

Ka
Review №41

Ive been going to the Morris Eye Group for 2 years and every time I visit I am impressed with the receptionists, the technicians, and the doctor, Tara V. Each exam is very thorough, the technicians are pleasant and friendly, and the doctor is both knowledgeable and informative. Ive been very pleased with all the aspects of eye care at Morris Eye Group.

So
Review №42

Quick service by receptionist, techs, doc. All were knowlegeable of their responsibility. Cordial and seem to be at peace with their jobs. Informative when questioned. I do recommend Morris Eye Group.

Bo
Review №43

They failed to order contact lenses after my daughter’s eye exam. Waited over a month and when I called to check on my order, a woman said they forgot to order which I was fine by me (we all make makes). But the woman offers no apology. Instead she exhibited an extremely snarky attitude on the phone as I gave the wrong birth year of my daughter when identifying my daughter’s order. She rushed the conversation from the beginning and now more apathetic and rude, certainly didn’t try to hide her sarcasm during the entire conversation.Doctors and nurses were great. I have been taking my children there in the past three years.But on the administrative end, the service has been extremely superficial and apathetic. I will never go there again.

Ja
Review №44

Hands down the best professional experience I have ever had. From introduction to exit the staff was excellent. I can’t recommend Dr. Katzman enough!

E
Review №45

Ive been a patient of Morris for 15 plus years. They are always professional. Dr. Bodman is great, super sweet, thorough and communicates well.

Ja
Review №46

I am satisfied visit to Morris Eye Group went very well. I was impressed how well issues were explained in as much detail as I wanted.

Br
Review №47

Dont go there, its absolutely almost impossible to schedule an appointment, let alone talk to anyone in the Optometrist to get a prescription. I have been trying to get a hold of someone for days, just to get a prescription for my sons contacts. Now I have to drive there just to get a hold of someone. Also, they up sell you on everything, so just when you think your insurance is going to cover a basic eye exam, plan to fork out another $200 for all of the other diagnostics testing that was recommended. I was shocked when I got the bill. Be sure to ask if its covered by insurance before you agree on doing any diagnostics testing. Its questionable practice and thought I would report to the Better Business Bureau. Tread carefully there.

Ma
Review №48

First eye exam in a long time and way over due. Everyone from check in to frames to Drs were amazingly professional, friendly, and extremely extremely helpful. Recommended to everyone I know

Ba
Review №49

Very good doctors. Only gripe is waiting times too long. Never called at appointment time always behind by 15 to 30 minutes.

Sh
Review №50

Ive been going to Morris Eye Group for several years and have received wonderful care. The staff and doctors are all very gracious and friendly.

Je
Review №51

Couldnt have had a nicer exam...start to finish...friendly, professional evaluation of my vision.

Ma
Review №52

Overall very good experience....would have been 5 stars other than the longer then expected wait time

DO
Review №53

Morris eye doctors have taken care of my eyes for a long time and I thank them for being so though and caring.

Lo
Review №54

Nice office and staff. Waited for over half an hour after appointment time to be seen. Very thorough Drs and staff.

Na
Review №55

First time visit with an excellent service. I highly recommend. My daughter was very pleased.

ca
Review №56

They were all very courteous and helpful - i love dr foster he was great -

Ha
Review №57

Dr. Codner is great. Very thorough and explains everything.

Jo
Review №58

Thorough and efficient service. Provider and staff are extremely helpful.

Na
Review №59

Super nice office staff who treat you as a human being.

Ca
Review №60

My last visit to Morris Eye Group was nothing short of outstanding. I had no wait time before being taken back for my tests and once completed I saw Dr Amalari strait away. He did his normal superb job of asking the right questions, keeping things lite and then going about his task while keeping you informed of what and why he is doing what he is doing. I couldnt have asked for a better experience. I highly recommend Morris Eye Group to my friends and family and go a step further by telling them to ask for Dr Amalari.You cant go wrong with any of the Doctors or technicians at the Vista location.R/SCarl E. OteyMGySgt USMC (Retired74-04)CIS Chief 2591/0691/0699

Ca
Review №61

Dr. Michelle B Crosby really stepped up to help me in my struggles with dry eyes!! She gave me a very intense examination of my eyes and gave me a lot of suggestions to help improve my situation.

Fr
Review №62

No wait.... excellent staff.... great doctor... would recommend ....

bo
Review №63

Dr. Amanlari at Morris Eye Group is fantastic!! Very caring and thoughtful and a wonderful expert in his field

Da
Review №64

Dr. Bodman is terrific and I will miss her. The customer service is beyond bad. I went in personally to just give the OK that my contact lens prescription was fine and couldnt do that, so I left a message with my name and number. Two days later, still no phone call from them. I called today and couldnt get through so I emailed them. It took over 2 months, several phone calls and emails before my son got his contact lens prescription. Customer service is AWFUL!!! My doctor has been great, but dont get sucked in here. You will regret it... so sad....

Jo
Review №65

Medical as well as support staff are competent and always courteous.

Ro
Review №66

Very professional and thorough. They got me in for a same day appt when I had eye trouble. Looking forward to going here now annually.

Mi
Review №67

The staff is very friendly and knowledgeable. Because of their popularity, the appointment can be lengthy.

Al
Review №68

My doctor was exceptionally understanding about my concerns,and assured me along the way.I was and am impressed with his skills,professionalism and care. I would like to reccommend Morris Eye Group/Dr. Zaveri to anyone in need of eye care!

Sh
Review №69

I love morris eye and all the people that work there they are so nice and very helpful and my dr codner is great thank you all

St
Review №70

Highly recommend. Dr. Ashley Butler was super professional, nice and finally helped me find the right pair of glasses for my finicky eyes.

De
Review №71

Everybody that I saw yesterday made me feel important and took the time to explain everything about the process. Thank you to all.

Li
Review №72

Very good visit with Dr.Codner, Excellent service !

Gi
Review №73

Great customer service and very knowledgeable doctors!

Ka
Review №74

Prompt and pleasant experience from check in to end of visit. DrBodman is wonderful.

Di
Review №75

The staff is always so polite and efficient!

Ti
Review №76

Dr. Crosby and the entire staff were great!

Ro
Review №77

After 13 years, I continue to trust the Morris Eye Group with my eye health care. Still happy with the cataract surgery from several years ago. And Dr. Viechnicki has been helping me manage my pre-glaucoma with regular visual field tests and a recent Selective Laser Trabeculoplasty. Both the doctors and the staff at the Morris Eye Group are top notch.

Pa
Review №78

Efficient, pleasant service. Expensive frames and lenses.

Pa
Review №79

I had a wonderful experience on Oct 27 2017. I was told my appt would last 2 hrs. But after cking inI was seen by the first person within 10 minutes. Then sat for a couple of minutes and Shannon took some scans of my eyes .Next thing I know they are calling me back to see Dr. Aminlari. I was in and out within 1 hr. I would recommend this practice to any of my friends. I am always treated with kindness. I have been going to them for at least 8 yrs.

DA
Review №80

My family had a great experience here.ME....it was OK.My turn to come in....and I realized you have to really question them on what they are charging. They must just have an abundance of people just walk in and hand them cash no questions asked.I asked a question and questioned some charges......and it came down HUNDREDS of dollars......so basically I was going to get take advantage of. Oh and they get really snippy with you when you catch their mistakes.** ASK WHAT THEY ARE GONNA DO.....CUZ THEY JUST ADD SERVICES....AND SAY.. well they told you when you walked in they said it may be moreImagine going to get a set of tires and they just do the brakes and shocks too because they looked bad....oh and heres the extra bill for it.NOT PROFESSIONAL IN MY OPINION.

Sa
Review №81

Coming to Morris Eye Group litterly change my life. I researched heavily in terms of price and the quality care and this place came out on top. Courtney helped me out every step of the way and Dr. Katzman made my experience of getting Lasik really fast and easy. If you’re searching for a good place and a good doctor, stop wasting your time searching else where. You will not regret the highest standard of care that you will be provided for at this location.I am the type of person that really thinks things through, especially when it comes to doing Lasik. I regret not doing Lasik long ago. It totally changed my life. This place should be 5/5 stars btw.

AN
Review №82

Quick and simple, and wonderful results! Appreciate the professionalism.

sy
Review №83

Worst place ever. The doctors there are wonderful but the customer service is beyond horrible.. Very rude. Also, I ordered a pair of frames and such over two months ago (they told me it would only be a month), but that wasnt the problem, the problem was they never answer the phones when I would call to ask!! Never. Someone would pick up then hang up! THIS PLACE IS A JOKE. I went in to ask instead and they told me they will call in one week, been 3 weeks- no call! I cannot drive without glasses keep in mind.

Mo
Review №84

I sat on the phone for over 20 min. With the receptionist giving him my medical insurance information. After he had all my information he said someone would give me a call a day before the appointment to make sure my insurance was accepted. I explained to him I wanted to MAKE SURE the insurance went through before requesting work off and he assured me if there was a problem theyou would call me.. long story short I took work off only to be told my insurance was not accepted and that they tried to call me but couldnt even thought I gave them my number 3 times... heads up if you have medi.cal they dont accept it even if they say they do

Da
Review №85

Good experience. Friendly staff. Wait time minimal. Dr. Butler great.

Ji
Review №86

Staff was extremely friendly and helpful. My only complaint is my appointment was at 1:20 and I wasn’t seen until almost 2, however everything was completed in the 2 hour window they prepare me for.

To
Review №87

Very please with my experience - super knowledgable and professional. Will go back if any eye troubles come up.

Er
Review №88

Good operation with good doctors.

Gr
Review №89

Friendly and helpful staff. Great experience.

Mi
Review №90

Stay away! Make sure you know what youre paying for, and what they are submitting to your insurance. I saved over $100, by asking, and then calling the insurance company. Aetna called Morriss office, and got me my money back. Also expect a VERY long wait. Morris has his office staff over book, so a 40 minute exam usually takes about 2 hours.

DA
Review №91

BEST EXPERIENCE WITH AN EYE DOCTOR EVER!

El
Review №92

Always curtious, friendly and professional. Dr. Butler is steller!!

N.
Review №93

Great doctors, wait times are long. Worth the wait.

ja
Review №94

I am always treated with kindness and respect.

He
Review №95

Wonderful office staff and Dr. Crosby was great.

Br
Review №96

Very complete medical treatment. A little slow getting seen. Appointment scheduled at 1:30 was seen by doctor at 3:10 and out of the office around 3:40. A little slow.

Mi
Review №97

Professional, caring group, pre-surgery, in surgery, and post-surgery.

me
Review №98

Great service and polite and efficient people

Jo
Review №99

Great staff and tops in technology!

Dw
Review №100

Very thorough eye exam!

Information
24 Photos
100 Comments
4.4 Rating
  • Address:1930 Via Centre, Vista, CA 92081, United States
  • Site:http://morriseyegroup.com/
  • Phone:+1 760-631-3500
Categories
  • Contact lenses supplier
  • Eye care center
  • Lasik surgeon
  • Ophthalmologist
  • Optometrist
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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