These guys are amazing and top notch to say the least. I’ve had many experiences with other shops and Waconia 1 is by far the best I’ve ever dealt with and the only shop I’ll ever take my vehicles to again. I was a little nervous at first to use a new shop knowing that my truck would need a new frame after being t boned, but Chad and Chris took care of everything with insurance from day 1 and made sure I was comfortable with the entire repair process. Throughout the 7 weeks it took to repair everything I was fully informed and they let me stop into the shop to check in and see things happening. While there Mike and Austin were very helpful and informative on how/what they had to do to bring my truck back to life. As a contractor, my truck is a workhorse and these guys understood that and ensured the truck was done to GM specs and like new again (a lot of it was new!!). Would very highly recommend Waconia 1 Collision to anyone needing any type of repair work.
Terrific experience. Very pleased with the service and professionalism. Had our Suburban damage repaired and they did a great job. Vehicle was cleaned inside and out as well, so very happy! Thanks guys!
My hood had a long, deep scratch in it. I compared some prices and although close, Waconia Collision had the best price. They were able to do the work in the next couple of days and it looked fantastic. It was so shiny and perfectly fixed. The whole car was cleaned, even the inside was freshened up! I would definitely recommend this business!!
1 Collision Waconia exceeded our expectations! Their customer service was outstanding and everything was done in a very timely manner. They went above and beyond and when they delivered our vehicle back to us it was completely detailed interior and exterior. 5 stars for sure!!!
Had body work done here after an accident. Fast courteous service. They took care or getting the rental car and had my vehicle ready sooner than promised. When I picked up my vehicle it was vacuumed and detailed. They even fixed a small piece that had broken and had been hanging loose for years as a courtesy. I highly recommend these guys.
Had my Bumper fixed here from a fender bender, and these guys are amazing, Chris and Chad both are top notch at what they do, highly recommend Bringing your work to them. because i will be in the future. Thanks guys.
Accidents are no fun. Working with Waconia Collision to get my vehicle repaired was a pleasant experience. Chad, Michelle, and Chris were great to work with, and my car was repaired quickly. Highly recommend Waconia Collision!
Outstanding service! The entire process from start to finish was handled very professionally. They took care of all the insurance paperwork and even arranged to have the rental car company bring they car to their location for us to use while repairs were being completed. I hope that we never need their services again, but if we do, I know where were going for sure. Well done guys, and welcome to Waconia.
My daughter hit a deer and the first person I called was Chad at Waconia 1 Collision & Auto. Chad helped me with the insurance portion and made everything go smoothly. Waconia 1 also did a fabulous job fixing my daughters car quickly so she could get back on the road. The staff is friendly and helpful, the new building is amazing and very clean. I hope not to hit another deer, but I will for sure use Waconia 1 Collision & Auto if anything happens again.
Great work! Great people! Great price! I will definitely recommend them
A+++ Experience. My truck was hit in a parking lot. I brought the truck in, and Chad, Michelle and Chris took over everything immediately. They took care of the insurance claim- the review with the claims examiner was completed same day- they also took care of my rental car as well. As a huge bonus- when I picked up the completed truck, it had been fully detailed!!! Thank you Waconia 1 Collision! I highly recommend them!
These guys came highly recommended and Id gladly recommend them to anyone looking for great work at a reasonable price. Chris, Chad & THe Team did a fantastic job repairing my sons 2018 Maxima. It looks brand new -- and was even done a little early!
Fantastic business to work with! Professional, on time and all around great to work with! I would highly recommend them to anyone!
I was involved in a collision and Waconia 1 Collision was so easy to work with. They made the process go so much smoother. They worked directly with insurance. Insurance wasn’t communicating well or providing updates to me, but Waconia 1 Collision made sure I knew what was happening. They even made me aware of some stuff insurance should have told me about. They did great work too! Highly recommend and I would use them in the future.
Great experience overall. I recently moved to Victoria and wanted to find somewhere close for some out of pocket repairs. Every single person I interacted with at this shop was great. They showed me options for repair, agreed on a very reasonable price, did the work on schedule and with no surprises. Nice to find a locally owned, honest and competent shop close by.
Brought my Buick Regal in to get rid of some door dings, and they took the car in right away and did a great job! They also put my new wheels and tires on for free and Chad & Michelles son Micha detailed my car! It never has been this clean! Big Shout out to this company!
High quality work. Had my truck done on time and looking new again. Very friendly and personable staff. Will go to Chad and his team again
Very friendly staff. Job was done well and quickly.
I had some scratch and dent damage on the right side of our traverse.The team at W1collision looked at the damage one day, took it in the next day and was completed by 5pm. The team did an excellent job. Cost was very reasonable. I recommend W1C.
I am so impressed with the level of service and follow thru on my Caddilac that was recently repaired. I never had to chase an estimate or my delivery of repairs that were performed, all at a very reasonable price. thanks again
My wifes car needed a hood replaced and painted to match. Waconia 1 did an awesome job! The paint is an exact match and not only did they wash and vacuum the car they actually delivered it to our house while we were on vacation. They are highly professional, courteous and a great group to work with! Highly recommended.
Brought my Genesis in to replace LED license plate light that was burned out, Chad and team hopped on right away and what a chore it was to be able to take it out and replace, had to take entire trunk apart to get to the bulb. Once replaced the left one was going bad so Chad found me the bulb and sent me the link to order myself at lowest price, brought back in once I received the bulb and boom, Chad and team hopped back in and got everything put back together and at a great price. I would recommend their services to anyone and if I need any other repairs I can for sure say I will be going to get my vehicles serviced with Chad and his team!
My vehicle was struck in Feb 2021 and I was referred to Waconia 1 Collision by a Cheverolet Dealership. From the very beginning, I wad thoroughly impressed with the level of service and quality of work provided by Waconia 1 Collision. Chris offered to pick up a rental car for me, saving me a trip to Eden Prairie, and met me on one of his days off so I did not need to miss any work. The attention to detail provided by the team at Waconia 1 is second to none. They took more care perfecting areas that are never seen than most other shops would on areas of the vehicle that are highly visible. Furthermore, they ensured that even minor items not affected by the accident were taken of and repainted to match the newly painted parts. As mentioned, I couldnt be happier with the service that I received and would recommend Waconia 1 to anyone.
Chad took care of everything. Chad and his crew are awesome. I had just bought a new truck a car ran a flashing yellow and turned in front of me. My truck was fixed with new OEM parts no corners were cut. He has one of the best painters in the business working for him. He had a rental waiting for me. Answered any questions I had promptly as well. They are great at what they do. Kept me in the loop with everything. Im a customer for life now.
Great service and quality. A place that brings value to auto repair. Highly recommended!
My experience with Waconia 1 was top of the line. I wrecked my truck and made 2 phone calls one to my insurance provider and Waconia 1 Collision. They took care of everything, worked with my insurance provider and rental company so there was no stress for me and peace of mind knowing I was in the best hands possible. If you ever have a need for auto body repair and collision services I recommend Waconia 1 you will not find a better company!
Exceptional service all around! Highly recommend! I arrived about 15 minutes before closing with a car that was unsafe to drive. Chris was extremely nice and helpful and made me feel calm after a crazy day of dealing with someone hitting my car. He stayed late and was able to get me a rental when I had already called three places that said they were full. Chris took care of dealing with my insurance company, and I had to do essentially nothing. When I got my car back it was detailed, cleaned, and had a full tank of gas. Chris came in on a Saturday morning when they were closed, so I could get my car back by the weekend. I would recommend this crew to anyone!
HIGHLY RECOMMENDED!!This auto body center is amazing! Service, comfortable waiting area, refreshments and insanely clean! You can tell they work hard to build a relationship of trust w their customers.The service is second to NONE! Online, email, phone and in person - they are prompt, intelligent, professional, couteous and bring their A Game when it comes to taking impeccable care of you and your vehicle.Literally from the reception to service reps to inspection to body work and even mechanics. If you want something done with care and that will give you a great deal of confidence in the investment you are making, you’re in good hands here!It’s comforting to know that you can have a relationship w people, in this industry, that you would trust enough to confidently refer your friends and family to.
Outstanding customer service. Pulled up looking to set an appointment to possibly get some work done on my vehicle and left with everything completed same day. Chris and his crew quickly did some custom work I’ve been wanting done on my GT and sent me on my way. Went above and beyond to ensure everything was done correctly and that I was satisfied with the results. HIGHLY RECOMMEND these guys to anyone looking to get some work done. Will definitely be back. 10/10
The staff a Waconia 1Collision is great to work with and the work/service they provided on my truck was great. I would recommend everyone use Waconia 1 Collision.
As a car enthusiast I am very picky who gets to work on my cars when I’m not able to do the work myself. I gotta say that this place has taken better care of me than I think I’ve ever seen from a auto business.They will give you a loaner car, drive you home, add in extra services for free and go the extra mile just because they want your vehicle to look and function it’s best. They painted way beyond what they were expected too and didn’t charge me an extra cent!That service is just not seen these days. I would travel from the east side of the cities for this place and I recommend others do as well. You will not find a more honest and skilled family business!!
Professional, clean amazing shop! Highly recommend!
Chad is so great to work with! He is professional, super friendly, and you can tell he genuinely values your business. Hes a straight-shooter and gives a very fair price. He went out of his way to fix a problem that wasnt apparent at the time of his initial inspection and estimate. I will absolutely refer everyone to him!
I have had several vehicles repaired with these guys and the result has always been the same. Amazing. If you are looking for awesome customer service with the trust that the job is going to get done, this is who you should use. Everything from communication, taking care or insurance, etc... the whole process was seamless. Would recommend to anyone! Thanks you Chad and Company!
Great body shop & excellent customer service.
Waconia 1 collision really wowed me with their quality job and amazing customer service. I’m more than happy with my car after it came out of the shop. I will 100% be going back to them if I need anything else, They did a super exceptional job on my car. Love them.
Chad and the team at Waconia 1 Collision simplified the entire process of getting my vehicle repaired. From working with the insurance company to the flawless body work they overall did a great job! They went above and beyond to help me out and I am very happy with how the vehicle turned out!
Chris and the staff at Waconia 1 Collision are exceptional. Dropped my almost 1 year old car off to get a deep scratch fixed. When I picked up my car, I could not have been happier! My car looked great and I could not tell my car had a scratch!Their customer service and quality are second to none!
I cant say enough good things about the ownership and team. They are customer centered, nice, kind, professional, and just all around good people. They have worked on our van twice now and have exceeded our expectations both times. They worked directly with our insurance on the deer strike and cash on our little bump. Their new shop is fantastic, clean, and is conveniently located.With the deer strike, they kept us in the loop at all times. We never felt like we were in the dark. When I asked for pictures, they sent pictures and continued to send pictures as the work progressed. Our little bump was less than a day job, but there were finished a head of schedule.Again, we have had a fantastic experience here twice now, that says a lot in my book. We will continue to use and recommend them.
Wow! Thank you SO much! I got my truck back after minor exterior repair for a few door dings and some surface scratches, and was blown away when it came back perfectly new looking all shiny, clean & repaired at a VERY reasonable rate!Most impressed with the extra love you gave it by vacuuming the inside and cleaning the floor mats! -- thank you! -- seriously, nobody cares about my truck, but now we have friends in the car business that do and couldnt be happier about it. Great experience! :)
Chad and Chris are top notch!! Will defiantly use them again!
After hitting a deer, brought the car in. They did great work and very professional service. Highly recommended.
Chad was extremely responsive and helpful. Dropped my truck off with hail damage. Picked up completely like new and no insurance headaches. They handled all the paperwork. Top notch service.
Waconia 1 Collision looks into the best interest of the customer. We had a dent in the front quarter panel on our Infiniti, matched up the paint perfectly. Great job and a fair price. Would definitely recommend using them!
Chad and Chris have fixed 3 of our cars perfectly. Always on time; on budget and new car clean! Thank guys for taking care of us!
These guys are top notch! I bought a 2020 Acura MDX back in June, and ended up getting caught in a nasty hail storm in August. (Golf ball-baseball size) I didn’t want to go to the place my insurance company suggested, so I decided to give “the new guys in town” a try...and boy, am I glad I did! They walked us through the entire process, gave a tour of their beautiful facility, and stayed in close contact during the process-which made me very comfortable. When I came back to pick up my car, I was in complete shock. It looked JUST like it did when I drove it out of the new car lot, and it didn’t stop there. The inside was completely cleaned as well! Even my neighbors commented on my car when I drove it back home-they all assumed it has been totaled out, and I had gotten a new one! Huge thank you to Chad and Chris...and the rest of the team! I am so happy that I brought my car to you guys, and I have already recommended you guys to others.
Excellent service. Great communications. Went outside of the box on service. Will be doing more business there in the future. Highly recommend!!
Everyone at Waconia 1 is easy and great to work with. Chad & Chris dont take forever to get back to you, work is done in a timely manner and great results!
Outstanding group of professionals, were able to quickly diagnose the issue with my vehicle, give a time line on repairs and price and did not disappoint. Have no issues telling everyone to use this shop for their auto body needs!! Thank you
Chad and his team were exceptionally professional completing our work on time while coordinating every detail, and more importantly, returning our vehicles to us in showroom condition. We have had our BMW X5 that had an unfortunate meeting with a deer, and our rear-ended Land Rover both repaired and returned to us like new. Thank you Waconia 1!
Definitely a great experience. Would recommend Waconia 1 Collision to everyone!
I was completely impressed with the customer service, knowledge and timeliness provided by Waconia 1 Collision. Thank you for being so easy to work with!
Friendly and honest!