I never had to contact you guys once until I left. That’s how it’s good be. We had two interactions in two years. Nice job.

John and the group here are terrific. Quick and easy process to rent a space in their facility. And its the cleanest place I have every seen...from the lobby and grounds to my unit. Honestly, the storage unit is cleaner than my house. Great job and highly recommend!

Stored stuff here for a year - no complaints, easy process, very professional. Highly recommended for your storage needs.

John was very helpful, I had never rented a storage space before John walk me through the entire process

John Gerrick, the manager, was terrific. Always helpful and had great suggestions. The place was super clean and had quality air control.

Everything was super easy to setup, the facility is extremely well run and clean and the manager/owner is very professional & Accommodating.

Manager was friendly and professional. John answered all my questions and made my moving to storage process seamless. This facility is spotless. I highly recommend.

Site manager John Gerricks attention to detail and customer service is the reason we kept our belongings in that location so long. The other staff members seemed to continue the site culture that John nurtured. Great team. The facility was clean, secure and located perfectly for our needs. Price was competitive. Keep up the great work.

Great marketing idea that no other online car company can copy.

The location is very clean and well lit. The climate control works. John the manager is very friendly and helpful. I would recommend this location to anyone.

John the manager gives superb customer service and the place is always clean!

This is our 2nd time renting here. John is great to work with and extremely helpful. He also saved me money by not pushing the larger unit on me and was correct in advising me that my stuff would fit into a smaller option.

This new company is taking advantage of people. My rent went up from $130 to $176. Two increases were done during COVID-19. I talked to the store manager who said he was emailing corporate about my issue but I’m sure he was just saying that to appease me. I never received a follow up email or phone call. You bought the company and took away all the perks and raised the price. I don’t think there is any reason for anybody to store things here. There are just too many better and cheaper options. I moved stuff out before the office was open and was going to come back to talk about my options for the rest of the month and check out and you did it fir me. I wasn’t done with the storage. I had a whole month left and I get nothing back. I never verbally said I was done with the unit. It was only 3 days after I paid for the month. Who has money to throw away? I never missed a payment or was late for years and then this.

I needed to book a unit last minute, and this place came to my rescue. John the manager is amazing and this place is kept immaculate. Easy location off the highway and wonderful customer service. Highly recommend this facility to anyone needing storage on the east side.

Clean, organized, well lit, temperature controlled storage spaces. Our stuff was secure there for over a year. Would not hesitate to recommend.

Everything was clean and efficient. Great communication in person and via email. Such a well run-establishment!

CubeSmart Self Storage, Store 5617, Emery Road. This location is Clean as a Whistle and so convenient! The manager/owner was very knowledgeable, accommodating and takes great pride in keeping a top notch facility. We were thrilled with the discount and blown away by the facility overall! Good work CubeSmart!

This is my second time using this facility and I absolutely love it, always clean and well kept. John is always professional and kind. If your looking for Storage Storage unit, this is the place to be.

Great service I had help getting to my storage

I had a great experience recently at this facility. I made a reservation online a few weeks prior to my move and John (the store manager) contacted me right away and was super friendly and responsive. He was very helpful in answering all of my questions and showing me around the building. The place is super clean, secure, and well maintained. I feel confident in storing my things there and would highly recommend this CubeSmart.

Im going to need this up, I want to say John. Beard. Early afternoon. Awesome. Amazingly nice. Was not mean about me letting my little dog out. Its a stressful time and he was very helpful.

Manager John is very helpful. The location is clean and easily accessible.

Staff was great. facility very clean.

The front office is very focused on customer service and has made our storage experience very positive. The units are clean and the building is well maintained.

Knowledgeable and extremely friendly and helpful staff. Super clean environment.

This is the best facility. Clean, easy to access. But more than anything, John is consistently friendly and helpful.

Storage Zone is awesome! I was relocating from Michigan to Ohio, and John was able to get me into a large storage unit on very short notice. John was welcoming and professional and a pleasure to work with. The facility is in great shape. 3 months later, I got my stuff out, and everything was in the same condition as Id left it! Cant recommend Storage Zone enough!

Clean location and facilities, excellent staff on site. No issues whatsoever during rental.

Easy to use, good management. Clean and nice facility

Great customer service. Enough storage

The place is spotless. Nicest around and John Gerrick helped work though a situation and came up with a great result. Thank you John!

Used in the past when it was Storage Zone. John nice guy I have referred numerous family and friends.

Great staff and easy to rent and to return

Just moved some stuff in yesterday. The facility is well maintained, the staff is helpful, and the location is great!

Tiffany is always great and greets you with a smile even when giving you a reminder. She deserves a higher position.

Excellent service. Manager is extremely helpful and responsive. He helps me every time Im there. Great units, very clean and easily accessible.

John and Tiffany were very accommodating and the facility is perfect for our needs....very bright, very clean, and very secure!

Great customer service; kudos to the on-site manager, John, for making reserving so easy and maintaining a well kept facility

I rented with Cubesmart in Texas and had a great experience so I just rented from Cubesmart in Warrensville Heights, Ohio, off of Emory Road. I was very impressed at the quality of service- John really wanted to make my moving experience great and walked me through every step. I reserved the unit online-really easy-and they gave me a good discount. The location was spotless-Clean is good! They have flat bed carts just inside the door which has been a huge help. There is a lot of lighting-nice and bright. I went after dark and there was plenty of lighting. They have all the moving things you need, boxes, bubble wrap, furniture pads, etc. I must say-renting from Cubesmart has been the best part of my move! Thank you, John, at Cubesmart Warrensville Heights, Ohio!!!

John always has this business running great and looking fantastic. He is always helpful and cheerful, what more can you ask for, thanks John. Mike Kestranek

Great personnel. Very helpful

Very clean, owner has a great personality, sends pay reminder by email! Awesome

Nice climate controlled storage units ll indoors

Just rented two units from Tiffany she was professional courteous and a pleasure to work with. The facility is very clean and secure

Very professional people and I feel better with my household good here than the other place who had constant break ins.

Respectful, honest, caring, compassionate....Thank you John

It was exactly what I needed.

Ok storage place. Hate always broken. Sometimes gate is just open so anyone can get in. Not most secure place

Was the best costumer service ever ⭐️⭐️⭐️⭐️⭐️ Tiffany behnke

Nice and clean reasonably priced, good location.

Not to great about answering calls, but efficient about meeting your request for the type and size of unit that you want

Courtesy and welcome feeling

Excellent service!

Way overpriced