Used to like this store as its a pretty good place to get movies and presents, but then they swindled me into a subscription plan playing it off like all you have to do is put in your email for deals without mentioning the 10 a month price tag. At first I wasn’t too mad as I should have saw it coming and I just canceled it as soon as I could but then I found out the same thing happened to people I knew and for them the process was even more shady, they didn’t even mention they were signing up for anything and they ended up not noticing until a year later. On top of this after they called and canceled it they still got charged the next month. Not gonna shop here againUpdate: it was even worse than I thought they may sign you up for some 40$ a month magazine service on top of the other subscription so look out for that
Love FYE! They have what you cant find anywhere else!
This place has all the normal collectibles youd expect to see at a store like this. They also have CDs, you know those shiny little Frisbees that play music.
Signed me up for 2 monthly subscriptions that I have to pay for without even asking me or telling me what it was for. really upset
DO NOT LET THEM CHARGE YOU FOR A SUBSCRIPTION. THEY WILL ASK FOR YOUR ID AND THEN CHARGE YOU MONTHLY FOR A SUBSCRIPTION. YOU GET NOTHING AND I DID NOT KNOW NOR WAS IT EXPLAINED TO ME THAT IT WAS A MONTHLY THING. IT WAS A MALE CASHIER THAT DID IT. DISGUSTING
Decent place to pick up a horror flick or classic Rock CD. Dont expect them to pay much tho for your used items
Good store. Better than Newbury Comics.
The store was completely in order. Just less of a movie selection. Although fye didnt have the movies I was looking for they did have 2 I forgot I liked....Id visit again..the 2 employees were very friendly 3 out of 5 👍s up
CDs are becoming less popular, so there wasnt as great of a selection as I was hoping for. But I still found a CD that suited my needs. On a couple occasions.
Like the island of the Sirens, the FYE located at the Warwick mall sings an alluring song, but is as detrimental to ones bank account as the Sirens were to Odysseus crew. What started off as an innocent trip to buy a present for my dad devolved into a display of con-artistry and impropriety that even Bernie Madoff would not condone.The cashier begins by pretending he is saving you a few bucks on your purchase and asking you for a few bits of information. It isnt until the end of the transaction that the forked tongue of the cashier is revealed... Im not sure if this is the only way such a mismanaged brand stays out of the red or if this individual gets paid on commission but I walked away with a bundle of subscriptions to services I did not consent signing up for. These subscriptions reached a total of over $200 charged annually.Want to cancel these subscriptions? No problem, just spend 90 minutes of your day working through a labyrinth of robo-calls that leave you so unsatisfied that you arent even sure if you have canceled your subscriptions.FYE has lost my business. The Warwick mall location is the most deplorable of them all. My bill for all the therapy in needed after this saga was cheaper than the subscriptions they signed me up for. Head my warning and find another location to buy your Funko-Pops
I get all my anime stuff here! great store 10/10
Great funko selection,.but they push their spammy membership thing every time I check out. No, I dont want your magazine subscriptions or some insipid monthly charge for something that takes pennies off my total. Employees dont care though if you enroll and cancel to get the discount...Ive done this probably a dozen times...
The staff is very friendly and helpful. I would only go during a sale as most of the products are overpriced. Their music selection is also very limited, which is more a sign of the decline of CD sales than a critique of the store itself.
My favorite store everytime when I go to the mall.
Found an amazing shirt, awesome staff. There was this super cute girl there, with one of the coolest metallica shirts ever! I was jelly of it.
READ PLEASE!!I went in a few months ago... the girl at the counter told me i could save 10% by signing up for a subscription. Never was i told i would be charged 11$ monthly. I cancelled my subscription and was told i cannot get my money back. Now i am being charged by the magazine companies which were part of the subscription at the time. Absolute scam.
Its an ok place kids like it a bit more than they should but let them go....lol
The cashiers are becoming extremely aggressive with their pushing for their paid membership program to a point where it makes it very uncomfortable to shop. Rather than asking you if youd like to sign up, they tell you Im signing you up for our discount, becoming very pushy if youre not interested. As someone a bit uncomfortable in some social situations, Ive been visiting here less. Im sure its a corporate mandate and I dont fault the employees but its still very uncomfortable and aggressive
I bought me wireless earbuds there
Good selection but least helpful employees on the planet.
Actually really nice employees. I dont go there a ton but everyone Ive run into there tend to be really kind and helpful.
Lots of cool stuff. Some prices are high. Always nice to see used movies
Good selection as always. I like going for the candy and knick knacks whenever Im at the mall.
They had an awesome clearance section and great sales.
Awesome products and cook books
Amazing Place and Recommend it Alot!!!
Great customer service
Cool weeb stuff
Friendly employees, sells all my daughters favorite toys. K pop albums are super expensive though.
Unfortunately they scam you into signing up for their cards, when I tried to decline giving my phone number they told me they couldn’t complete my transaction
Love the deals used movies and CDs funko pops etc. Fun place to bring my daughter we go almost every week
A bit over priced, but fun store .Absolutely no social distancing or capacity level being maintained could not shop and stay a safe distance over crowded . Left and went to Newbury comics and spent $319 ..FYE got 0
It gets depressing more and more everytime I walk into that store. Its dying.
My children love spending time at FYE looking through all the unique items. The employees are always super helpful and very friendly!
Rating this a 2 mostly because of my interactions with customer service. Also the person filling the order waited 8 days after I paid for it on November 29th to mail item . As a result I just received item today after Christmas. There were delays but if they didnt wait over a week to mail item I would have received in time. This along with poor customer service at FYE I will no longer order from them.
Not sure how this place is still open..you can literally find anything they have elsewhere cheaper...sometimes in other stores at the mall.
They had edible bugs
Very good
Very friendly people
I like FYE but unfortunately they are all located in malls which I have no desire to be in. Impossible to social distance in malls.
Its been a long time what an awesome store to be in
Sales crew are always helpful
Love all the odds stuff and arrow movies
So full of nostalgia and very modern. Love the wide variety of profucts!
Cool finds. Wide selection
FYE is a great store i go in there and i say to myself im not going to buy just look, but is impossible. To many great items, i always end up buying something.
They have some good stuff here but many items were overpriced. The staff was rude and kept pushing their rewards card which we told them we did not want. I nearly missed my bus because they kept pushing it at checkout which slowed the transaction down. I get that you have goals to reach, I’ve worked retail, but when the customer says no, you move on.
I love this place, it brings back all of that good nostalgia! Has all the things I used to/actually love! It not only offers movie merch, but anime and manga aswell! Its wonderful.
Neat store cool stuff
I only come to this location once again m a while because the customer service is lacking. When we walked around n one associate, I assume was the manager because I later witnessed him yelling instructions at an associate, was yell at someone about her spending habits quite loudly. Completely unprofessional. Its a shame because the prices are pretty good, although Newbury Comics beats the pricing hands down. I did get a great deal on Aquaman so thats a plus.
Good selection of entertainment goods such as movies and shows, plus other neat merchandise. Though beware the subscription service all employees offer as it can continue charging you $11 a month without you knowing.
Everytimev i go in there the workers are miserable
Great place to get music among other things. Their custom CD option is awesome.
They were more concerned with rearranging then helping. There were 2 people working and neither of them asked if I needed help.
Fun placecto shop. Good service
Cool fun stuff t-shirts, DVD, candy, funko pops, posters. Somewhat overpriced fun place to look around, Sales staff not so aggressive
Cool store....gadgets..gags...toys...candy
Good for odd gifting, different candy, ceral boxs and other odd merchdise.
Nice place to find movies in DVD or Blu-Ray, nice gadgets of videogames, and Goku characters.
Cook place
Love this place for movies both used and new great prices and friendly helpful staff. One of my favorite stops.
WOW! Im amazed at the selection of K-Pop stuff! They had all the bands and even posters! Definitely go there if you are in dire need of K-Pop stuff
Good sales, but generally pricey with an overly helpful staff that teeters on annoying who doesnt really know very much about music. This is a prime example of impersonal, low quality service stores put forth by corporate America. If you know what you want and it is on sale because its new, then FYE is worth a stop. Aside from that, get your music at a local record shop where the owner cares about music and has a knowledge of the subject.
It was Awesome!
Every time I go. The electronics are malfunctioning, every time I buy something for food. It tastes aweful, The customer service at the desk, The guy could barely pay attention to me. Miserable. But, the merchandise is funny and memorable. Not worth the price and heartache.
Great place to find random stuff nowhere else has.
Love this store
Great service never felt alone and lonely. On the ball and sold me a Bluetooth speaker I didnt even come in for. 12/2618
Loveit
Had the best experience. Employee was really helpful and I was able to get everything I was looking for.
Not enough Jazz
We went as staff and service consumer and we love it we had time and space to find music . thanks for letting us explore.😀
Helpful employees
Pretty fun place. Couldnt get UHF here though
I brought my 15 yr old granddaughter there. She did shopping, I was her ride. She likes the store. I have not shopped there personally.
They have all new interesting new stuff very cool!
Love it fye
Very nice and reasonable price for the mall I would recommend to all
Staff were not pushy. Was just browsing what the store had to offer after years since my last visit.
Good selection of music n stuff u didnt know u needed gets me every time
Awesome store. Music, movies, figures, pops, and a ton of other cool stuff.
Love the store love the people night shift needs a little work but all in all great place
Wish I could rate it lower. I was in an obvious rush while shopping there and completely taken advantage of and conned by the cashier into getting the backstage pass card which I was assured the first month was free and any months after payment was optional. I didnt give them any payment information and had used someone elses card that day as I was running an errand for that person and didnt think anything of it. Well they call me furious saying these people charged their card and overdrafted it. I call and cancel the card but they refuse to refund my friend so now I owe this person $50 because of their misleading and desperate actions.. so thanks a lot F.Y.E. I find it audacious you would charge a card used for a one time purchase not even confirming the owner of the actual card. Criminals.
Hip atmosphere, great sale prices and cool selection of gadgets.
Nice place
The FYE in Warwick is awesome. They have a wide variety of music, dvds used and new. They have a loyalty program and the staff is extremely helpful.
Very friendly people really nice customer service would definitely go back there again great price great shopping experience
Interesting store a little bit of everything
I love that theres always a sale or a bunch of movies with reduced prices!
Good for getting new movies and classic ones.
Lots of cool stuff. Always some kind of sale. Some stuff pricey
I dont what it is about fye, but all the stores feel very stuffy. Im happy that this is one of the few stores where I dont feel the staff are following me and WAITING for me to steal or something...but the store itself is subpar. All the music available for CD burning seems...dated or too trendy. They finally caught the kpop bug, but a little too late. Hardly any decent sales and wayyyyy too many DVD options. I do love that I can get a lot of import snack there though. All in all, better than hottopic (cause the still sell music) but definitely not the best.
Dont go there very often but Ive never had a problem with service or product
Great staff and selection honesty a great candy store!
Great service. Finally carrying K-pop! Fast check out.
I love this store. Theres not a lot of places left to buy CDs and DVDs They have an extensive collection of movies and TV shows on DVDs and a long row of CDs. They have used items so, you can save a few bucks.They also carry candy, some from other parts of the world, and tons of merchandise for the hottest videogames. They always have a $5 bin for DVDs. Yesterday they had $5 CDs too. They also carry posters of various movies and videogame.My kids and I always check this store out anytime we see it; its that good. They had these blankets rolled up like sushi with a fish pillow on top. Hysterical!
Great stuff helpful staff prices could be lower but what u gonna do