My fiancée and I worked with Derek on our couch purchase for our new home. Our original configuration was too big for the space (we went in to get the couch before closing). Derek made it easy and painless to change the configuration and pricing. He gave us accurate measurements and was a pleasure to deal with. I would highly recommend working with Derek and shopping here. They gave us as much time as we needed and made us feel valued and made sure we felt good about our purchase.

Shawn was very professional, respectful, knowledgeable,courteous and kind. Answered all of my questions thoroughly and honestly. The prices are good, the store is very clean. I purchased a mattress and box spring and Ill go back and order my kitchen set.

Went to I a few furniture stores looking to buy a sectional. By far Raymour & Flanigan had the best to offer. Sylva Wilson was so knowledgeable, professional and attentive. She addressed all my concerns I’m happy thank you

As soon as I walked into the store, I was not hassled like I have been in other stores. The salesman Joe, was knowledgeable and easy to deal with. All my questions were answered and I purchased a sofa and loveseat.

Sylvia was knowledgeable, courteous and very helpful. She was very apologetic that we were browsing for a while without anyone helping us. (We didn’t mind.) We intended to buy at some point, but wasn’t exactly going in to buy at this time. However, with Sylvia’s help, we ended up purchasing the bedroom pieces we looked at. She provided us with additional information that will help us to make future purchases. We’re actively looking to change all the furniture in our home, and she was very helpful with information and suggestions. I’m sure we’ll be back in the near further.

Derek was very professional and heard our concerns and was determined to help us -and he did in fact find the couch that best suited our needs. It was delivered today as promised. Thank you Derek, we have already recommended you to friends and family.

Always nice people to do business with. The delivery people are nice also and there careful when bringing your furniture into your house

Where do I begin about Joseph Costa ?? Lets start with the fact he has the patience of a saint and was so knowledgeable on every piece my Mom and I looked at. He answered every one of my 234 (possibly more) questions I had with knowledge and confidence. Never once did I see an ounce of frustration or that he was ready to call it quits with us. I highly recommend Joseph Costa to anyone who has a hard time making decisions like myself LOL I can go on and on about Joe but I will end it with the customer service, the personality and integrity I received from Joe is nothing short of amazing! Also, kudos to the store manager Carrie who was also knowledgeable and introduced us to Joe. Thank you both so very much! I am so happy I stopped in and extremely satisfied with my purchase!

Our salesperson, Anabelys ( Anna-bell-is) was fantastic to work with. She was kind, respectful and answered any question we had.Enjoyed today’s purchasing experience, especially because of Anabelys!

My husband and I had been shopping around for a new bed for about a week and quickly got overwhelmed with all the styles available. We went to R&F in Warwick where we were helped by Lisa C. She was amazing! Lisa spent a LOT of time with us on two visits explaining everything. She never skipped a beat with all the questions we had and demonstrated a great deal of knowledge and patience as it took me forever to make a decision. We finally chose our new bed which will be delivered this week and are very much looking forward to it. Thank you so much Lisa! :)

Met by a sales associate right away. Showed her a picture of what we were looking for, she immediately took us to similar items in store and we were able to quickly find a table and chairs that we loved! In and out within 20 minutes, the items were in stock (unheard of during the pandemic) and will be delivered in a few days!! Will definitely be back for our next furniture purchase! Thanks Sam!!!!

Karen is the BEST! She helped me pick beautiful pieces for my new house.

Had to buy smaller scale furniture for my mothers assisted living studio apartment.This store had an excellent selection of the size furniture we needed and it was in stock.Our sales associate was excellent. Very personable, knowledgeable and patient. She had a great grasp of the scale of furniture we were looking for ws able to show us many pieces that would work in the space available.Overall a very positive experince.

We arrived at the store relatively close to closing and needed assistance finding a sofa that would go through a narrow doorway at our house. Appreciate the courtesy and assistance of your staff in Warwick! Many thanks!

Just moved into a new house and need a few new pieces of furniture. Just a little seeing what speaks.

Hillary the associate was very helpful and I liked some of their adult bedrooms. They have a variety of furniture but they are a little bit expensive. مكان مال آثاث حلو بس غالي

We had an excellent experience at Raymour and Flannigan. They were not pushy sales people. They answered questions and helped us find the right furniture suitable for our family. Thank you for a truly enjoyable experience.

Dear Raymour and Flanigan, thank you for having Derek on your team at the Bald Hill road location. Collin and I have never met any salesman like him before. Derek didn’t jump down our throats trying to get that sale or force anything on us. Derek was honest, kind and very truthful about our concerns and questions. Derek made finding “special” ordered pillows easy for us to match our couch and ottoman and found a way to get us the ones we loved when the other raymour up the road couldn’t help us and turned us away. I hope Derek gets a lot of credit for the time and effort he puts into his clients. He truly is a good guy.thanks again Kat and Collin ♥️

My husband and I had been looking at a specific kitchen table online for a while before going into the store to realize that we really weren’t fans of the chairs that came with it. Lisa was very helpful showing us other similar tables and also allowing us to bring chairs from another set over to the original table which we ended up falling in love with! Lisa was very patient and accommodating throughout the process and provided us with a great customer experience!

Very good selection at reasonable prices. Samantha F took good care of us. Non-imposing, non-car salesman approach. Good experience.

Was very happy with the sales staff while I was out looking for furniture today seriously considering returning to look at some other stuff the other two big stores I was not happy with. I just recently revisited raymour and flanigan person a bad and Im in the process of possibly purchasing a couch staff was very helpful the bed I picked out I think Im going to like the better really wanted was really just too much out of my budget which was really a shame because it was a beautiful bed but the sales person really worked hard with me trying to find the right mattress for me it was very cooperative and did an excellent job of explaining the quality of the particular bed that I bought and she told me she honestly believed that this was a very good quality bed and she said that she was not trying to necessarily make the sale she understood that the bed that I wanted was much higher in cost and unfortunately there was nothing she could do about the cost I was extremely satisfied

Deb Palumbo sold us a beautiful couch today. She was so helpful in finding us the perfect couch. Highly recommend!

Derek was very knowledgeable and patient. There were numerous options available in the sofa arrangement and price range we were looking. We were very pleased with our shopping experience.

We had a wonderful experience here. Shawn Cundy is a great sales rep. He was very personable and honest. He offered great input to help us make a decision on how to furnish our new living room, and he was very patient while we selected our accent pieces. We will definitely be asking for him the next time we shop there.The people in the store were very respectful and polite. One sales representative even quieted her conversation while walking by my son, who was sleeping in the stroller nearby. This is definitely the best place to shop for furniture.

I was greeted almost as soon as I arrived. My sales person Nicole was a peach, she helped me for a few hours at the end of the day and never got frustrated with all the changes I made. Went back the next day to finish up and dealt with the manager Carrie since Nicole had already gone home and she was terrific as well. We combed through the entire store for the perfect furniture and she wasnt happy until I was. Great Experience both days! 100% recommend. I went to several other stores in the area and walked through both for a solid 10 minutes before anyone even greeted me. I bought a house full of furniture 16 years ago and I just did again, both times from R&F!

Excellent interface with store manager and sales staff. All our questions were expertly addressed. We made our selection and completed checkout in a timely manner.

Diane was the staff member that helped me with my transaction she was very personable, friendly and knowledgeable. Stephanie who finished the paperwork process was also amazing to work with. Thank you all for your help.

My sales person Kate was AWESOME showed us just what we were looking for in our budget. She was courteous, professional and friendly. Will definitely see her in the future for any furniture I should need.

Derek was AMAZING!! Very professional and knowledgeable. He lead us in the right direction without making us feel pressured to buy. I would recommend Derek to anyone looking for a good honest salesman!

I went to Raymour & Flanigan to buy a mattress, bed frame, headboard and nightstand. I did buy the mattress and box spring primarily because the price was good due to a sale. They didnt have any metal bed frames or any night stands or head boards in light-colored wood. But my two star rating is primarily for the sales woman who helped me. When I asked her about the warranty on the mattress, she snidely repeated twice that I had turned down the extended warranty offer and that the warranty was through the mattress company with no other details offered. She expressed very little appreciation for the money I was spending at her store aside from a cursory thank you with a smile at the end. I would have bought elsewhere if the prices had been a bit better. I will not return to this store. I hope the owners of this company see this review.

Roberto helped me initially and was amazing, Derek completed our purchase and aided us perfectly in making the decision. The both of them were amazing

We had such a great first experience at Raymour & Flanigan. Our Macys sectional sofa was delayed, and we were looking to find something we could receive faster. We found a better sofa at a similar price and its being delivered less than a week after we ordered it. Thank you to Jen & team.

Took our mom to Raymour & Flanagan on Satfor a new couch.Very pleased. Arybelos was very helpful and wonderful to work with. 😊

The Home Furnishing Consultant Norma Hie that helped me was wonderful. I needed to purchase furniture for several rooms in a new home and she provided great direction when I needed additional information as to the purchases I was making. She completely understood my budget and what I needed. Thank you for a great experience Norma!

Deb was awesome! She was a big help and she even helped pick out some of the furniture. She is the best. From the moment we walked through the doors you guys had a welcoming friendly environment. I will definitely be back soon. Thank you Deb for you all your help! Your amazing!!!

Roberto Romeo was very attentive and helpful when I walked into your store inquiring about a box spring. I had previously purchased a bed frame in January at your Outlet. It was quick and easy. I highly recommend shopping at the Warwick Raymour & Flanigan. Thank you for the positive experience for something so simple. I’ll be back to purchase furniture in the future and will share with others.

Fantastic service cant thank you enough. Milk the salesperson was great definitely will be going back if we need anymore furniture. Go see him. Ron and Deb Taglione

My husband, son, and I were greeted by a smiling Shawn Cundy as we entered your store. Shawn was so knowledgeable and we found him very easy to work with. He showed us different features of each piece of furniture we inquired about. I also liked the fact that he wasn’t pushy at all. We ended up buying a sectional along with end tables, lamps, and a coffee table!We were also so impressed with the cleanliness of your showroom and how it was constantly being sanitized!We will be back! Thank you Shawn!

Excellent sales staff. We were able to get exactly what we needed and all of the items were delivered quickly and in perfect condition.

Omg my sister, Father, and I were serviced with the best sales rep (Debbie). She’s so sweet, funny and informative. She explained everything we needed to know. Her greeting was very welcoming. Raymour & Flanagan, Debbie is a keeper. If you’re in the RI area, please doesn’t hesitate to ask for Debbie. She’ll take good care of you.

My family had a wonderful experience with Derek Rossi at the bald hill store. We were in to purchase a new mattress for my wife and I. Derek is extremely knowledgeable in the particular mattress that we wanted. He answered all of our questions and concerns. If you go to the bald hill store ask for Derek.

Very friendly staff. Our salesperson was awesome. She took a lot of time with us to make sure we would be happy with the purchase.

We recently made a couch and mattress purchase at the Warwick location and Shawn was extremely helpful in guiding us to make the right purchase. He was there for all our questions and was very easy to get a hold of. He is definitely one to ask for when you need help deciding on your purchase! Overall, the experience was wonderful, the furniture quality is timeless and the delivery men were polite and helpful as well. Thank you for a great experience

My sofa broke in 5 weeks. Went to exchange. The manager was so cold, nervous and transactional.Didn’t make feel for once that she cared.On the other hand, Shawn Cunday . Was AMAZING. To say the least. He is attentive, super knowledgeable and fun.Thank you.

I was shopping for a mattress and Shawn was my consultant. He spent over an hour with me helping to find the best mattress for me. He was very informative.

Jeremy was a perfect and patient salesman and very low pressure, which we appreciate. We must have done 20 laps and he waited for our exacting tastes and was ready with recommendations. Very knowledgeable and had all the answers we needed to make an informed decision. Awesome customer service experience and we will be back for any future furniture needs. The manager Carrie also assisted us and went out of her way to get the best possible outcome for us.

Sylva was great! She took the time to talk about the different manufacturers of the furniture, the quality and was very patient while listening to and answering our questions. It was a pleasure working with her. The furniture is beautiful in my home.

Joseph Costa was a great help, excellent customer service. He truly went above and beyond to accommodate us and make us feel welcome.

I went in considering purchasing a sectional, fully prepared to go elsewhere if things did not line up accordingly. Derek Rossi greeted me, explained the lay of the land and gave me space to browse. When it came down to decision making, he broke down each of the options in detail in a very short amount of time. I purchased the furniture I hoped for and Derek was an absolute pleasure to work with along the way. I’d gladly recommend Derek and R&F for anyone looking to purchase furniture!

AWESOME!!!! Deb took very good care of us this past Sunday at the Warwick store near Wal Mart. She made our experience an easy and very fun one. We walked in discouraged because the set we liked didn’t have the bed style we liked. She got out of the box and gave us a solution for a mix match option that ended up being the perfect fit. Thanks Deb. Great experience.

Excellent service!! And got the color I wanted ! Delivered it fast! 👏

Excellent service, wonderful salesman, and friendly customer service person. The selection of furniture and mattresses was outstanding. Will definitely shop here in the future.

Karen was lovely and helpful! When I ordered they told me it was in stock but when I called for delivery they said they are out of stock … weird! Won’t be available for a couple of weeks and they’ll call me . Kind of vague so thus the 4 stars ⭐️. Again Karen was great to work with !

Our salesman, Shawn Cundy, was very helpful and informative without being pushy. He showed us multiple options of what we were looking for without trying to persuade us one way or the other. We found the perfect sectional and he made the experience fast and pleasant.

Raymour & Flanigan in Warwick is a great place to shop. Diane helped us replace our 20 year old tempurpedic with a new Serta icomfort WITH adjustable base to deliver the next day

We had a great experience at their Warwick store.. Samantha (Sam) from Sales was excellent. Very patient and well versed with the products..

Joe C. was an excellent sales representative. He did not put any pressure on us, and was very understanding, knowledgeable, and helpful with our selection. Highly recommend.

I had the pleasure of working with Hilary today and she was amazing. She made the whole process easy and was so friendly. I will definitely make future purchases from this store.

Lisa was great! She walked around showing me all the couches that fit my description. Then she looked online to show me others. I came back twice before I made up my mind and she was always helpful, patient and friendly.

My sales consultant was amazing, She took me to every couch in the store until I finally found what I was looking for.

Thank you to Sam for being a delightful and knowledgeable associate who helped us find exactly what we needed. I had never enjoyed a furniture buying experience before. Keep up the great customer care 😊

Derek at Midland Commons in Warwick, RII purchased a lift chair for John Evanalista as his Senior Companion and was sooo impressed with the ease and helpfulness given me by DerekThe store is very impressive also, nice experience

Had a great experience with Nicole. She assisted us without hovering and provided great information to guide our choices. Would highly recommend!

We went to the store Sunday at about 11:30 and left to come home at about 2:00 but the manager Carrie took care of us from the time we came in until we left she went above and beyond helping us settle on a recliner. She actually helped us pick a special recliner because it didnt carry the one we really wanted but we are so satisfied and grateful that she spent the time with us

We received excellent service in ordering our items. Our sales associate, Sylva, was a pleasure to work with, and we enjoyed the selection the store has to offer. Nothing has been delivered yet, so I can’t comment on that right now.

Great customer service and fast delivery. A repeat customer and will continue to buy from them

Derek was very professional and super helpful. He puts no pressure on us and was very honest. Would totally recommend asking for him if you ever visit this store!

My salesperson was perfect ! She was extremely well informed, but never pushy or overly assertive. She walked me through all of the recliners which met my specifications ( there were so many to choose from), answered all of my questions, and let me decide. She was friendly and very easy to talk to. I will go back again when I need additional furniture

We have been looking for a year for a dining set we liked, preferably real wood. They have the ability to design exactly what you want and order it. We wont receive it for about 8 weeks so I cant speak to any other part of process. What I like is they have people to greet you and assist if needed or let you just walk around and look .

Wonderful array of furniture and accessories. Good quality merchandise and very tasteful settings. Abundance of spacing and lighting. Very friendly and professional agent assistance. Definitely recommend.

Shawn was incredibly helpful and humorous during our visit. Definitely a wonderful experience. Well be shopping here more in the future. We just started a finance on a dining set. Thanks again Shawn!

Outstanding customer experience…we were grateful to be connected with Joseph and he was an excellent resource for us. Looking forward to working with him in our remodeling plans. Thanks Raymour & Flanagan!

A complete bad experience, finally we canceled the order. They dropped the ball 3 times for 1 order.

Roberto was an amazing help and was super knowledgeable, helpful and patient especially dealing with three of us purchasing individual beds. Definitely will be back! Thanks again for everything! 100/10 customer service experience.

Having never been to Raymour and Flanigan we were greeted by sales agent Jeremy Pierce who explained details on a few mattresses. Jeremy was professional, courteous and answered all questions we had. We were very pleased with the cleanliness, layout, and the way the showroom was set up. Hope our Caspar Mattress works out looking forward to future business with Jeremy and Raymour and Flanigan. Thank you

Fantastic service. From beginning to end! Found exactly what I was looking for.

Good experience. Shawn was very helpful but not aggressive. Let us have lots of room lol to shop, discuss, decide without sales pressure.

A great experience! We were only planning to look for new living room furniture but ended up buying it all! So much to choose from but Deb helped us to narrow our choices with no pressure to buy. Can’t wait to see it in the house!

Took a while before someone asked if I needed help, but then a salesperson was very knowledgable, friendly and helpful. I found exactly what I was looking for.

Great Furniture Experience!The furniture is amazing. It looks absolutely stunning in my living room. I am extremely satisfied with my purchase. Wow. The sales woman Dana who assisted me was most helpful in guiding me into a far finer set of furniture pieces than I would have selected on my own. My living room looks like a model showroom, something you would expect from an expensive interior designer.When the delivery people set up the furniture I do expect them to be thorough.They did not tighten all of the bolts on the coffee table and dining table. Some bolts on each were loose. This was not really too much of a concern because I like to go over this myself anyway and re-torque the bolts. It is a good idea especially with wood furniture that (you the customer) re-tighten the bolts under chairs and tables etc., once a year as they will loosen over time because wood will expand in the summer and contract in the winter, fyi!

Our visit was extremely informative and helpful. We felt 100% satisfied with our experience and the knowledge that was provided to us. Can’t wait to sleep on our new mattress!

What a great shopping experience!!! Joseph was awesome, super nice and knowledgeable and helped us pick out the perfect loveseat!

Having Sylvia Wilson help with my very particular furniture selections was like having a friend who happens to be a home decor expert. Highly recommend!

Went to Bobs and ended up getting the run around. Went to RF and was so satisfied. Instead of waiting 6 months to get a mattress we are waiting less then a week. Thank you so much!!!!

Working with Diane Blevins was super easy. She was knowledgeable, professional and helpful. There was no hard sell and we felt there was plenty of product to choose from. This was the first store we went to to look for a new leather couch and chair and we looked no further after our time with Diane. We even ended up purchasing an extra chair and ottoman for our other room because of the discount involved. It was a good experience.

We shopped at the Warwick, Rhode Island store and had Sam as our salesperson. She was very helpful and answered all our questions.We are looking forward to receiving our new furniture. Beth K.

We made an online appointment and met with Shawn Cundy. He was very welcoming and friendly, he spent lots of time with us. We found what we wanted and Shawn walked us through the buying process very quickly. 5 star rating for Shawn and also for Raymour and Flanagan.

Amazing Service! This was our first visit to Raymour and Flanigan. Our consultant, Derek Rossi at the Warwick location went above & beyond to answer all our questions. Derek is extremely knowledgeable. Thank you for making our experience so enjoyable. We look forward to working with you again soon!

Roberto was very helpful. It was a great experience.

Shawn Cundy was awesome! He neverPressured me. Made me feel super comfortable. He should definitely be promoted to manager!

Derek was an outstanding salesman. He showed us all the different option of sofas that we wanted. Very helpful and professional.

Absolutely superb service from Shawn Cundy at the Warwick location. He was extremely helpful and knowledgeable to us finding a new living room set for our home. He answered all our questions and then some. Shawn is super friendly and will always be our Raymour & Flanigan furniture go to salesman for purchases in the future we will also tell our family and friends about him as well. Thanks again!

What a wonderful experience visiting Raymour and Flanigan in search of a new sectional. I can be an overwhelming experience with so many choices in fabric and style. I was lucky enough to have had the very best salesperson to help out. Sylva Wilson took the time to very patiently show me choices and help me to narrow my search down while taking my likes and dislikes into consideration. You will not find a better, friendly, professional in the industry. Thanks to Sylva Wilson I am enjoying the most comfortable sectional ever!!!

Love shopping at raymore and flanigans always pleasant the associates greet you with a warm smile and go out of their way to help you very please everything I buy for my home is from raymore and flanigan thank you and thanks to Joseph for helping me today

Derek Rossi is an excellent associate. Very knowledgeable and answers all questions without hesitation. He didn’t make you feel like you are being rushed . Excellent service.

Excellent service from Roberto at all levels: time spent, knowledge imparted, issues addressed and solutions offered, not to mention friendliness, warmth, sympathy and patience.

We were greeted at the door, when we said we just wanted to browse we were allowed to, we found want we wanted but it didnt come in a different color. So we found something else and it was in stock and could be delivered this week. In the store and out in thirty minutes just the way I like doing business!

Joesph was great, super friendly, and helped cater to what we were looking for in a couch.

We worked with Shawn Cundy at the Warwick store and he helped us find the perfect mattress. Great experience. Thank you.

This was our second R and F purchase . They make quality, affordable and stylish furniture. This time, our salesperson, Derek Rossi, was very helpful, patient and knowledgeable. We purchased 2 sectionals from him and it was the easiest, quickest and most stress-free furniture buying process ever. If you are in RI, ask for Derek at the Warwick location.