Wow! Sam was amazing. Family oriented, spouse came to visit the shop and she was helping with customers. Sam took his time to test drive my 16 year old jeep who needed a wheel alignment. They discovered a shake on the front driver side tire and he checked on his balancing machine which was off. He was honest and told me to take it back to discount tires because it was still under warranty. I will definitely be coming back.
Sam and his crew are absolutely amazing! Honest, hard working and very personable. We are definitely life long customers for sure! If your vehicle needs to be worked on - this is the place to go without a doubt!! Thank you Sam, Willie and your entire crew!! We appreciate you all so much!!
This group of gentlemen are by far the best in the business. From the owner Sam to the Manager Willie to the Counter Person Mike and all the Mechanics. They are so genuinely kind and take the time to explain the issues with your car. They also work quickly to get you in and out of the shop and reasonable with their prices. I and my children only use THIS Midas, and in fact my daughter travels from Dallas to do so. Many of my friends utilize this shop as well because I love to brag on them so much, and they have all had the same wonderful experience! :)
Sams entire team will take care of anyone with exceptional service. Not only is their work and prices great, but they provide an environment that keeps you coming back. You dont ever need to be afraid or worried about getting something fixed/checked on your car again! Thank you Sam and Willie and the entire team of workers you have.
Every time I take my vehicle, and I have a few to Sam, they take care of me and my family as if we are his family. I just absolutely adore him and his crew. From Willie, to the new guy that sweeps the floor. Everyone in between loves working there and it shows. When you have an owner like Sam and his family, it’s hard to do business with anyone else. The very best in the business in my opinion!!
Went in there to get an alignment and install a new rack and pinion i had and they got me right! workers, managers, everyone was awesome. 10/10 am coming again
They did an amazing job of getting us in and out at an unbeatable price. Real friendly, real professional. Highly recommend.
Had a nice discussion with the owner and now I am amending my review. I believe he is honest and sincere in making it right.
This is one of the best experiences I have had in car repair. Sam, one of the supervisors, took INCREDIBLE care of me and fixed the car promptly. He went above and beyond to fix the problem and explained what work was being done and why to where I understood it perfectly. 5 star rating on the business, the staff and Sam! Thank you!
Awesome place! Store manager Willie and mechanic Brok went out of their way to help us today. My wife completely busted a tire near Walmart on Rufe Snow drive. To make things worse 2 out of 5 lug nuts were unscrew-able so I couldnt just remove the wheel and take it to the shop. They took care of it and also replaced the lug nuts as a bonus. Amazing people! We lucked out today :)
This Midas location is amazing. Sam has helped me a few times now and he is always so patient, kind and just gives incredible customer service. I love this Midas! Thank you for all that you do!
Willie & Sam are very nice and professional, willie always makes sure that Im taken care of every time I come here
This was my first time getting an oil change with this company/location and I was very impressed with their customer service. I will definitely be going back.
If I could give the car shop a THOUSAND stars I would!!!!!! I have gone to this shop for several years because they are very honest and do not rip you off! The owner, Sam and manager, Willie ALWAYS take care of you and are very professional! They are very knowledgeable and definitely take good care of their customers and cars they work on!!!! Y’all seriously go here for any car needs! I have been here for oil changes, regular maintenance, check engine light, repairs and tire rotations! I will never ever go to another car shop! Midas on Rufe Snow in Watauga is the BEST!
The staff take great care of me Also do good work
Excellent Service! They exceed all others, efficient, through, reasonable prices and so very nice to work with. Will be back again!
First time getting my car serviced and Sam was truly amazing. He made my decision really easy and I was very pleased with the work they did. I will be back.
Great service! Always at their best to get you in and out in a timely manner ! Thank you Willie and staff!!!
My car would not start one time after a new battery from ORiely . I had s code check at ORiely and said was my starter. I went to midas, and they found nothing wrong. They are honest and very nice.
These guys restored my husbands faith in automotive services. I had a motor mount replaced in my car and they did a fantastic and very quick job. Thank you to Willie and the staff
Had a wonderful experience here, Sam was great helped me with fixing a problem with my gear on my car no charge. I will definitely come back for all my repairs. They are very resonable, trustworthy, and quick. Highly recommend.
Always a friendly and professional service. Thanks Francisco
The best service,I love them customer service 10
I have used Midas in Watauga for years and get Great service and value. Thanks Sam for caring about your customers! Highly recommend
This place nit picks everything. Only reason I stopped by was because everywhere else was busy. They wanted $300 to replace my new tires so I could pass my inspection, so I took it down the road to Hunters auto and passed my inspection for $25.
Great guys who have honest and reasonable prices. I needed a new battery and oil change. Their oil change was $30 less than anywhere else, and they dont charge battery installation charges (saving me about $60). Would highly recommend!
Sam and the Automotive techs are all good people and Id highly recommend them to anyone that needs their car repaired and taken care of.This place is my new go to spot whenever I gotta problem I cant fix myself I know Sam and his crew got my back
Sam the manager and his crew are life savers!I have a luxury car, and I was relieved they didn’t overcharge me, they gave me a reasonable price! After having multiple quotes from multiple garages they were WAYYY overcharging and try to kill your hope!Thank you, thank you, Sam and your crew! You guys saw my need and Helped me, God Bless You Guys.This location is Very Clean, Very Ethical, and WILL GIVE YOU THE BEST PRICE & EXCELLENT SERVICE. SAM and his crew have earned my trust!Thank you for giving me an EXCELLENT EXPERIENCE!This is my shop from now on.
I had just found out that my rear passenger side tire had a nail in it and was causing my tire pressure to leak fast. I had been here on another occasion for my wifes tire that had a flat and remembered how great the customer service was here. They were able to squeeze me in last minute and get me back on the road in less then 30 minutes. On top of that it was no charge! I will be back in the future based off this experience. You guys rock!
Solid service. Love the courtesy inspection. An immaculate shop.
Best guys to work on your car or truck they will do a great job
Sam gave me a great price and he was able to work with me, he earned my business. I will definitely use their services again for tires and other services...the job took much longer than aspect it but it was well worth it...Service provided Axels replaced, wheel balancing, Wheels alignment & Oil changed (full synthetic
Sam and his team are absolutely incredible. They are always super helpful and courteous. Even more they go beyond and above service to take care of you. They are always such a pleasing group of guys to deal with whenever I run to a issue with my car; they’re always there with the answers to fix it. I’ve been going to them for about a year now and they’re the only ones I trust to take care of my vehicle now. Honestly the the best place to go to if you want great service worked on, best deals, and most importantly an honest team that cares then this is the place to go to! (:
This is an absolutely incredible place. In an industry that trust is everything, look no further. This family owned and operated place is the only place in this area you must go. They do it all and do it well!!
Fantastic staff and high quality service!
They keep it real. fast fair and no bs
Was having issues with the electrical system in my Mercedes E320. Tracked it down to the voltage regulator (part of the alternator). Everyone needs reliable transportation, and Im no different. I bought a new alternator up the street and Midas installed it. It was quick and painless. Unlike many other shops, though, they installed it on a Saturday. But what really brings me here to do this review is my tire. I had a slow leak that I figured out was caused by a nail in the tread. I called Midas and was told that they could plug the nail hole while I waited. Super. How much? No charge. Very nice touch. I was several minutes away when I called, so I detoured to Midas. Sam was very professional and I was back on the road in 19 minutes. Ill be giving Midas Watauga my business whenever I can.
Sam and the crew here are awesome and keep my car running the way it should. I drove to Houston or Austin every day. I have not yet broken down along the road. Parts and tires are replaced promptly. I have not yet had a flat tire while driving. Or any breakdown. If they say you will soon need tires or a filter, we just go ahead and do it. I can’t afford not to. I am happy with the service and treatment I get here.
By FAR the best Auto Repair Shop Ive been to. Not only here in TX, but Period. This place rules! The manager(s) Sam and Willie, are ALWAYS happy to help you. Very professional and very attentive to your cars needs. The facility is kept clean and I love the free coffee and if youre early enough they also have free donuts... :)I find that the prices are very reasonable and have no issues with referring my family and friends to them for their car needs as well.I also LOVE the fact that they contact you after servicing your vehicle with a customer satisfaction survey..Keep up the great work !!!!
Willie is awesome!
Rude snow watauga txTreated like a person like a person would wantTo be treated very good
This place has awesome service. Willie took great care of me. I highly recommend them.
Great group of guys. Very knowledgeable and friendly. They will not take advantage of you.
This Midas has absolutely the most professional and courteous staffs I’ve ever seen. From the moment I walked in, I was greeted by Willie by name even though it had been a year since I had been in! Sam not only leads the shop, but the service is above par and exceeds your expectation. What a blessing and a find! I went in with a check engine light, needing a registration renewal. The entire time my car was serviced, I was communicated with and kept informed. This Midas sets the bar for all service stations! Thank you Willy and Sam and Blessings for your team!!
Great service, very up front with prices and options. Highly recommend.
What most impressed me was the customer service! This was my first time here, not a regular customer. But I was treated as if I had been coming here for years. Such professionalism and courtesy. Sam was very helpful and kind, something you dont see much of anymore in todays retail industry. I would return here again if and when needed, and I would definitely recommend this place.
Had an exhaust built. Was completed quickly and professionally. Pricing was great! Definitely going back in the future.
Great service, great HONEST management!
I have become a regular customer here. They are always so kind to everyone that comes in. Christian atmosphere.
I am so blessed to have found this shop. From the first time I walked in to the office I sincerely felt & do believe that my safety is their main concern. My little buggy needs all the TLC it can get & these guys deliver!I’ve found a permanent home for all my automotive repair needs. Great people, service & repairs with more than reasonable prices.
These guys are awesome, Willie and his staff make you feel at home and safe to actually have repairs done. They exhibit great customer service and quality work. I will definitely keep coming back whenever I have any issues. Thanks guys
I just recently made an appointment for an oil change and state inspection and I am disappointed in the service that I received. Not only did I not receive my state inspection, but I felt like I was misled on the price of the oil change. I thought the price would be getting an oil change for 29.99 plus tax but was not made aware of the labor charge, which made this the most expensive oil change compared to Jiffy Lube and other local places.Furthermore, the technicians left oil stains along by driver side door, in which I have been able to get most but not all of it off.I will never return to this location and will make sure to tell others as well. Go support a local place that will treat you better
Wow! First of all, I understand this place is busy on the weekends but I scheduled an app for 8am on a Friday morning and surprisingly when I got there, they were packed. The tech walked out and asked our name & when we told him, he informed us the guy who scheduled us had no idea the schedule was already booked and that we would need to reschedule or wait 2 hours for their first opening available/no show. So we scheduled one for 10am and came all the way back for another guy to tell us theyre too busy that he doesnt see us on the schedule and to try coming back that night between 5-7. Hell no, will never come here again!
Sam and crew are top notch at keeping you on the road.No hidden issues. Great timely service.Give them a shot, you wont be disappointed.Rick H
Willie is the best! I was stuck at a gas station and I called around. No one would help until I called Midas. Willie came and got my truck running again! Went over to Midas and they got me a new battery and check some other issues I had problems with. The absolute best customer service I’ve experienced yet! Thank you to Willie and the team for making a bad day a good one!
Had issues that needed expert diagnosis and they did it for free..
This is an outstanding place for auto repairs. Willie, the service manager is exceptional. He and Sam completed the diagnostic and explained what repairs were needed for my car. They also worked overtime to complete the repairs. Their shop is really nice and clean also. I highly recommend this location. Thank you Willie, Sam and your staff. You guys went over and beyond.
I’ve been forgetting to write a review here.Sam was absolutely phenomenal and took care of me very well.Called ahead to check on pricing for a break job. Found out they were also having a $50 discount on the final price.Visited the store and Sam had exceptional customer service skills.This place left me a phenomenal impression.
This auto care shop has provided very quality and affordable services. The shop owner/manager is very honest and friendly to customer. We will absolutely come back for car services if needed .
I absolutely recommend going here. Sam is the best! Always kind and honest. One of the rarest things these days with tire shops. The rest of the staff is friendly too. Prices are great and the time it takes to get service is generally pretty quick. Give them a try. Look for Sam, he reminds me of Freddie Mercury.^_^
One of the best shops!! Thank you Sam!
My stereo speaker system is not working properly after Car repairs done at this location. Brakes and oil change. For all the searching they do to find revenue I am sure they cause this problem. But they denied it.My speaker system was working fine until they work in my car. I don’t think I can recommend this midas shop. I will never be back.
These guys, especially Sam, are SO helpful and courteous. My car had to have a battery replaced and he took care of it quickly and the price was more than fair. I would highly recommend Sam and the Midas shop on Rufe Snow. I am more than grateful for your help.
Sam, Willie, Robert and the whole crew at Midas Watauga are phenomenal. The waiting room is clean and comfortable. The work is always done right. Ive had work done at cheaper mechanics in the area and Ive had to get it worked on again with hassle. Midas has never given me trouble and gives you a ride if you dont want to wait there. Love this place.
First experience at Midas today.Sam, the manager, seems to be honest and really went out of his way to ensure that I left with my auto issues resolved.I feel very comfortable letting Sam and his team work on my car in the future.
Got my AC fixed here and they offered me the cheapest price for it ! Works amazing now ! The staff is amazing and super friendly ! Just from the service I received from getting my AC fixed, I refuse to go anywhere else . I also got my oil change and tires from here as well ! I highly Recommend coming here for anything you need done to your car
I don’t know much about cars and they have earned my trust by explaining everything and keeping prices fair. Thank you Willie
Always great service from the entire team. Extremely knowledgeable and straight forward.
First class automotive repairs. Sam is very knowledgeable and friendly. Great service at reasonable prices.
Willie and Miguel were extremely helpful and let me know about cheaper alternatives to fix my issue. The service here was amazing I will be coming back.
Sebastian and Sam are rockstars they are very professional and caring people. They keept me informed on the progress of my car and even stayed late to help me out when was stuck in traffic till 9pm. I highly recommend coming here.
If I could give this place 10 stars, I would!! Best customer service I have ever seen in any mechanic shop. Sam the owner was so attentive to me and all of his customers that came in. His manager Willie is very knowledgeable and will tell you exactly what your car needs. Even though my brother is a mechanic I will still bring my vehicle (which is still under warranty,free oil changes) to Sam and his team. A1 service hands down!!
This place is by far the best to go to for car service! They work with you, the people who work there are always on their game! And let me tell you very sweet and professional! If you want good prices too, Midas is the way to go!
Never a bad experience here. Staff goes above and beyond. You wont get ripped off here trust me.
I never been to such a clean auto shop !! Not only is the waiting area spotless the employee take great care in their appearance.. This shop takes such pride in every little detail.. I was super empressed by the attention I got and patience the mechanics have to explain the details of my car problems.. I have never been to such an awesome shop before. I highly recommend this location
Best service ever.. Sam is the manAlways gos out of his way to help.Clean shop clean store Sam really cares about presentation!!
Sam and the rest of the staff are professional and friendly. I had my brakes done here and they did a great job! Thanks for everything 😀
I needed help with replacing my battery in my car. It is located under the fender so I could not do it myself. Without hesitation, Jeremy, the manager, told me that we could take care of you. They immediately worked on replacing the battery and showed me how to do it. They were very courteous and professional. Next time I have an issue with my car, I will definitely go to this Midas. Thank you again!
You have a top notch team! Specially Sam! Thank you
There are so many car shops near me and I went to this place because they have a lot of decent reviews, so I must say I was very disappointed. First, when I got an oil change a couple of months ago the sticker that they put in my windshield said that my brakes were recommended, however nobody in the shop mentioned anything to me in person about needing them looked at. Last week when I went to get another oil change, Id heard a little bit of squeaking on my way to the shop so I asked them to look at them. The manager Willie came out and told me I need new front brakes and that it would be $219. Even though I really didnt want to, I told them to go ahead and do it b/c driving with bad brakes isnt something I want to chance. About 2 mins later I asked another associate is he can find out exactly how much time I could let go before I REALLY need a new brakes (we just had Xmas, I have student loans...it was an expensive December), and he went out into the garage and came back with sample brake pad thicknesses on a ring. He showed me one that was extremely thin and said that that is what mine looked like. I decided that I would ask my brother to change them for me instead of spending a ridiculous $219 on them (they justified that cost by saying theres a lifetime warranty and that next time I come back Ill only have to pay $130 in labor-for a 20 min-job, and that they resurface your rotors...which OReillys will do for $15...). My brother came by a few hours later to change the brake pads, and it turns out they did not need to be changed at all. The very thin sample brake pad that the guy told me was what mine looked was probably about half the size of what my brake pads ACTUALLY look like. I get that guys at these car shops want to sell you stuff, but to blatantly lie to customers face is disgusting and enough to prevent me from ever going back to their shop again. Not to mention that they didnt clean all the oil up that they spilled all under the hood of my car during my oil change, and seem to get very annoyed when I started questioning them. Ill be finding a more trustworthy place.
Fast and friendly service at this place a gentlemen named sam helped me out with ac they took care of it fast and have had no issues with it since !🏆
Took my car for a repair and the staff and manager were just Outstanding and professional. I recommend anyone to get their car serviced there! Thank you Midas and staff...
I move to Chicago 3 years ago and about a year and 3 months ago I find Midas in Wataga and definitely they are the best they treat you like a family and they care about you They always make sure the customers very satisfied They are very reasonable on the prices Go and see Sam or Willie
I had a great first experience here! Sam and Willie were very friendly and made sure my tires were perfect! I’ll definitely be back!
I love this Midas. I go here for all of my needs for my cars!
5 stars. The staff is perfect. Love it.
Great customer service, knowledgeable crew and fantastic prices! I had four new tires, alignment and oil change done. Would go back for sure.
Best service around. I highly recommend this Midas!!!
Amazing Change for the Better! We have been using this shop for over 25 years and it had really gone downhill. But the new managers - Larry and Jackie Moore - are exceptional and the place is what it used to be and more. To start - the Moores are kind, respectful and careful in their diagnostic and repair quotes, they perform exactly whats needed and dont try to upsell or guilt you into anything you dont need. Secondly - Our front end suspension repair was done in 50% of the time quoted, makes the truck feel brand new and included a FREE two-year roadside assistance policy for ANY REASON. This means a free tow, jump or tire repair anywhere in the US - for FREE! FOR TWO YEARS! Did I remember to say it was FREE?!There are current magazines in the shop, the inventory is neatly arranged and the whole experience has improved. This is a great change for the better! I will be highly recommending you to many others!
Great guys! Timely and they complete the work with top quality at a reasonable price. Recommended!
Good prices, very friendly and knowledgeable staff. Definitely coming back.
Sam (the manager) is an honest mechanic with honest people working for him. I highly recommend this place.
Thank you Sam and Willie! They are friendly and knowledgeable and explained what was going on with my car. Ive been going here for a few years now and this Midas is great.
I have visited Midas in Watauga a few times. I have received excellent customer service each time. Sam, Sebastian, Willy and their team are very knowledgeable, friendly and efficient. They are always so nice. I was offered a nice cold water bottle while I waited for my car to get work done. My A/C was not working in my minivan. The Midas team fixed my A/C and it is working amazing! Thanks to them my kids and I are very comfortable during these really hot days in Texas. I have taken my minivan in for oil changes. Sam took the time to educate me on which oil would best preserve my high mileage vehicle. Im very happy I found a great place to take my vehicles. I would recommend the Midas Watauga to all my friends and family.
So happy with the customer service and work done. Would definitely recommend and will be going back for all work that I need done with my car.
I couldn’t possibly say enough good things about Sam and Willie! I met them at the beginning of this year and every time I needed something worked on for myself or someone I know, they’re the guys who get my business. They’re both knowledgeable, understanding and friendly. They’ve worked on my families vehicles and recently I referred two coworkers to them. I’ll keep sending them my business because you don’t find the integrity and morals they have anymore. They actually care about their jobs and the people they meet.Thanks guys!!!
They did very good work on my vehicle. I will always take my vehicles here anytime with any of my vehicles. Great service and very sincere people to work with.
Had excellent first visit. No problems with oil change, was suggested a radiator fluid change so did it. Premises was clean, staff was helpful, good prices on services.I would definitely go back
These guys are awesome. They have always been great to me and this is the only place that I will take my truck. They warranty all their work and are very willing to work with you on any repairs needed. Mark is very up front and I like that and helps in scheduling future repairs or maintenance. Youre the bomb!