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Open Road Acura of Wayne
1425 Route 23 South, Wayne, NJ 07470, United States
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Open Road Acura of Wayne
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Cr
Review β„–1

I had an amazing experience with Jennifer Sela as my sales rep. She was thorough and knowledgeable. She got me a great deal even in these difficult car buying times. Go see her for your purchase she’ll go above and beyond. 100% Recommended πŸ‘ŒπŸΎ

UY
Review β„–2

Just bought an Acura THLX TYPE S from this dealer and I have nothing to complain about it I got my car straight from the delivery truck I’m so lucky to have this limited edition car one of only 2 thousand examples. Go there and ask for Humberto Cruz the best car salesman πŸ‘¨β€πŸ’Ό ever 🀝

Ka
Review β„–3

I worked with Beck about a month ago buying my first car. He made the entire process SEAMLESS. He was completely honest, compassionate & dedicated to my wants & needs in a new car. I went in there completely clueless and he reassured the entire process and made sure I was making the right decision. He was the absolute best salesperson I could’ve asked for and I will 1000% keep returning due to his service alone. After I left that day, he made sure I was satisfied and kept in contact with me as the weeks went on to make sure everything was still running smoothly. He not only cares about his own goals, but his customers’ as well. As for the rest of the process, the financial team was outstanding and the detailing team amazed me. I couldn’t be happier with my experience at Open Road and I will be a happy customer for the rest of my life! Thanks Beck!!!

Ph
Review β„–4

I’ve bought 4 cars in the last 6 years since I get tired of my cars quickly. This was one of the best experiences I’ve had.Bought the new 2022 Acura MDX. This dealer was very upfront and no games. Fair numbers from the start. My sales guy Beck is a stand up guy and always available! Had a real great experience, smooth and no hassles or games. Thank you!

Ma
Review β„–5

I recently bought an Acura RDX 2021 and I had the pleasure of working with Jennifer Sela. The entire buying experience was smooth and efficient. She made sure a minor issue was taken care off and followed up in a timely manner. Overall, I’m very happy with my purchase and experience at this dealership.

Ca
Review β„–6

I had the best experience there could be! They helped me get out of my old car & straight into a 2021 RDX. Jose Diaz helped me every step of the way and made things super easy! I totally recommend seeing him for any of your car needs πŸ‘πŸΌ Thank you again!

Jo
Review β„–7

Walked into the dealership looking to do my first ever lease and Antonio made the process extremely simple. He explained to me in detail the differences between buying and leasing and was very willing to answer all of my questions and address my concerns. Antonio helped me get the exact car I wanted while staying within my budget. Very professional and respectful.

Ry
Review β„–8

Had one of the best car buying experiences of my life at this dealership recently with an Acura Type S, I’m military have owned about 7 cars in the last 12 years turnover is quick due to mileage. John Ernesto was a brand new sales rep there and jumped right on the opportunity to help me get into a test drive, find the car I wanted and at the price I was looking for…which is not easy in a time like this. He was able to answer all my questions, maximized my trade in and had me out the door in record time. Will definitely stop here first for the next vehicle.

Eu
Review β„–9

Great Service from Open Road Acura of Wayne.Pedro (sales manager now) was our prior sales person. thanks for hooking me up withAntonio Richards he was very informative of the products and services and features on the current year 2022 differences between the 2019 we had and he very helpful ! as usual great service my wife is happy with her second lease on the Acura MDX.

Iv
Review β„–10

I had a great experience at Open Road Acura of Wayne. This is the second car I have purchased in this dealership. I found a car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. Thank you to Jenifer for answering all my questions to the best of her abilities and advocating for me with her managers. Finance department was also very helpful, he helped maneuver me through all the terms and paperwork included with financing.

gi
Review β„–11

We had the pleasure of working with Jesse Ortiz at Open Road Acura of Wayne, and what a pleasure it was to work with someone so helpful! After attempting to work with several other North Jersey dealerships to no avail, through chance we were sent to Jesse to discuss our purchase. Their assistance throughout our entire process was so easy, paperwork was completed prior to us coming to the dealership and once we were there they were as excited about our purchase as we were! It was so nice to be dealing with someone who was honest, transparent, and willing to work with us! We will be using Open Road Acura and Jesse for all our vehicle needs!

Ro
Review β„–12

Jennifer Sela was an amazing sales representative. She made me the whole process of getting a car so easy. I recommend her for future car inquiries. Finally have my dream car!

Gi
Review β„–13

My husband & I had an amazing experience with both David Scattereggia & Fabio!!! They treat you like family!!! No nonsense, a smooth and seamless transaction. They totally surprised me !! They had a red bow on the car and everything!!! They took their time and explained all about the car. They truly made my wifes day !!! Thank you to Dave and Fabio!!!

ni
Review β„–14

Thanks to my Sales rep Jose I got the best deal ever! Thanks for you patience and professionalism was very satisfied with my 2021 MDX.

Al
Review β„–15

As I write this review the car market in the US is β€˜dealer market’ because the inventory is very low. That didn’t impact the customer focus at Open Road Acura of Wayne. We were very impressed by the professionalism of all the staff and in particular Mikal Brown and bought a vehicle during our first visit there. I definitely will be going back and recommend them.

S
Review β„–16

Dave S. went above and beyond to make car buying easy. Highest marks for integrity and knowledge of the line. My 3rd car with this dealer, can not thank you enough!

Ma
Review β„–17

Great πŸ‘ and Fast Service in and out in 2 hours now a member of the Acura Family… Always ask for Antonio Super Nice Guy!

Ja
Review β„–18

Last week I walked into Open Road Acura of Wayne being very hesitant and not expecting to get a deal done. After working with Beck, the salesman, he not only was able to put me at ease with patience and great service, but was able to put together a great deal for me on a 21 TLX, even in the color that I was seeking out! The deal was very well received on my end and there was very little back-and-forth and little to none Ill be right back, let me see what we can do. These salesmen and women WANT to put you into a new car with the very best deal available to you, its not just sales jargon, they want your business and will move heaven and earth to make that happen for you. Im sure Beck, and the rest of the sales staff and crew that were there that night to almost an hour past the store had closed were all tired and wanted to go home but they were all pleasant and professional around me, which is all I ask as a customer.If thats not enough of a conviction consider this, I did not even purchase my original 19 Acura that I was trading in that day into this dealer. I leased my trade-in at another dealer and got recommended to Open Road of Wayne by a co-worker. She cited the great deal and service she received on her new lease just weeks prior and recommended this dealer.So word of mouth got me in the doors at Open Road of Wayne that night, but professionalism, patience, and execution kept me there!I hope this review serves as a similar endorsement to anyone else out there.-Jason

Di
Review β„–19

I was helped by Ernesto and i have to say he was beyond helpful, understanding and i had an amazing customer experience. I went in there and explain my needs budget and what i was looking for. He worked with me as much as possible to get me the best deal i can get, which in the end he was successful. I STRONGLY recommend going to Open Road Acura of Wayne and speaking with Ernesto. He will give you the best experience and will get you what you need with no hesitation.

Mo
Review β„–20

My first time buying a car and Beck was such a great help!!! Hey really helped me understand the process and was VERY patient. They really are the best!!

Re
Review β„–21

Beck at Acura was wonderful. He made the buying process for my used 2018 Dodge Durango simple and easy. Zero hassle to get the right price for me. Highly recommend using Beck as your next car salesman.

ch
Review β„–22

Antonio Richards and Open Road Acura of Wayne helped me choose the car I have today! They were awesome! Thank you!

Sa
Review β„–23

I unexpectedly ended up in the market for a newer car. Saw a great deal on a low mileage, fully loaded Accord Touring, and went to go see it the next day. Got a great deal, considering the current market for used cars crazy at the current moment! Whole process was seamless, the team provided a low pressure atmosphere & was helped by Ms. Jennifer Sela! Thanks again, I’ll definitely consider them when shopping for my next car.

Ri
Review β„–24

Recently purchased Acura from this location and want to thank Jennifer Sela. Jennifer, thank you for whole process of buying a car from beginning to end making very efficient and seamless. Jennifer answered off our questions politely and gave us all the time we needed by our Acura. She is very knowledgeable and resourceful sales person. Thank you Jennifer!

Ke
Review β„–25

I can’t say enough about this dealership and especially Jennifer. So professional yet homey feel. Very good vibes from everyone. Jennifer really went out of her way to get me the car I wanted and I was able to take it home that day. I always dreaded buying a car but Jennifer made it a very easy/painless process. Thank you!!

Ed
Review β„–26

During these uncertain times, Antonio Richards was open and honest during our negotiations. With inventory and a prices being what they are, it is refreshing to deal with a straight shooter and not have to deal with the stereotypical sales pitch. I would highly recommend Antonio to anyone who is in the market for a new or used car!

ro
Review β„–27

Open road Acura was one of my best experiences buying a new car … my sales associate was one of the best .. No bs and made my buying experience o e of the best i ever had . Would definitely recommend Jose to anyone to go see …

Br
Review β„–28

Back in May on Memorial Day to be exact I invested for the first time in my new car all through the help of Jennifer Sela. The experience was phenomenal and I would have not had it any other way. Everything ran smoothly and she even stayed past closing to help me transition into my new car. Overall great experience and fantastic customer service from Ms.Sela. Thank you!

Ge
Review β„–29

I left the dealership feeling like I hit the car lottery! My experience at Open Road Acura of Wayne was top notch from start to finish. I had visited other dealerships and none of them had the great inventory like Acura of Wayne. I went in knowing what car I wanted and Nahel knew just how to meet my needs and assure me she would find what I was looking for. Nahel was very knowledgeable about the Acura TLX model that I was interested in and answered every question I had. I will definitely be recommending them to anyone interested in feeling like part of the family while purchasing a car. Thanks again for a seamless buying experience!

In
Review β„–30

I bought a car online from Open Road Acura of Wayne and had it shipped out of state, so there were a few complications, but none were caused by the dealership. The sales person I was dealing with, Beck, was great. He did everything in his power to make the transaction as smooth as possible. I wouldnt hesitate to buy a car from Beck again.

Jo
Review β„–31

The best car experience ever!! I was there for no more than 45 mins. In and out and they treated us amazing and showed me everything about the car. Shout out to Mikal Brown for being a great salesman and showing me all the features of my new car. Delivery well done!!! Totally recommend everyone to visit open road Acura of Wayne and go see Mikal Brown!!

Ad
Review β„–32

This is my second car from this dealership and I can say they are truly one of the best Ive worked with. Because of the pandemic were going through they made everything incredibly convenient with everything being done over the phone. I only went there to pick up the car and was basically in and out! Shout out to Fabio and Nahel for the awesome service! See you again soon!

Mo
Review β„–33

Our car was recently total loss due to hurricane Ida. We were out shopping in the Wayne area and we stop in at Open Road Acura. When we walked in we were greet it by Jennifer Sela she was very pleasant and helpful. We told her we were looking for a used car and how much we wanted to spend. She got right to it. So we tested drive Infiniti Q70 and we loved the car. The car is nice and clean with low mileage. So Jennifer went to work and we were approved for it. What we like about Jennifer, is that she was honest, pleasant and experience. And she always kept a smile on her face. The best experience ever. I wish I could give her 10 stars.

No
Review β„–34

Definitely will recommend this place to anyone who is interested purchasing a car! If you come here, ask for Antonio! He’s the best! He helped me with the entire process from trading in to getting the new car! Smoothest process I’ve ever experienced!

Ge
Review β„–35

Today my brother purchased his car. We where fortunate enough to receive service from Antonio Richards. He was not only professional, but patient, resourceful, and had an all around excellent customer service.I Deff recommend this sales man (Antonio Richards) to anyone that’s looking to purchase a vehicle.-George

Yo
Review β„–36

Beck was an awesome auto sales representative helping me purchase my 2019 Acura MDX. I felt no-pressure and I didnt feel rushed. During the process of negotiation, Beck bought my family lunch. The dealership made the process easy. You can be sure that I will certainly recommend your services to all my friends and family. Once again Beck, thank you for a great experience.

Pa
Review β„–37

Fantastic service! Managed my trade in and purchase via text with Dave, arrived and deal went as discussed. It was a bit busy, but still not an overly long wait. Dave was out the day I was able to go, but he set everything up for me with Humberto who was also very professional and patient with all my questions. Look forward to a continued relationship with this dealership. From entering, was greeted with a smile. Finance department was also great! Overall highly recommend. There is no nonsense here. Everyone was very nice. Thank you!

Er
Review β„–38

Antonia Richards was great here at open road acura! He helped me out deciding on what was my best option and the process went fast and smoothly. Def recommend others to come in and ask for his assistance

Ju
Review β„–39

My sales rep guy Humberto J. Cruz was a very nice and professional guy. He helped me out on getting my very first car. He was super nice, thank you so much for such an amazing service. Thank you for being patient too. Im enjoying my new Acura RDX!!!

Gi
Review β„–40

Just purchased a beautiful. RDX. This dealership is the DEFINITION of customer service. Dave S. and Adam were outstanding. These two went above and beyond to accommodate us in our purchase. The purchasing experience was a pleasure. There were no hidden costs or misrepresenting of any sort. They event threw in a set of Mats for us. . I will definitely be purchasing from this dealership again. Thanks a lot guys. You are the best!

Le
Review β„–41

I just wanted to thank Antonio Richards for being a great salesman. He worked well with my wishes and I left with the car I’ve been wanting! Antonio was helpful, understanding, awesome, and had a great attitude. Thanks again!

Me
Review β„–42

So glad I bought this car! Beck was incredibly understanding, reassuring, and patient through all of my first time car buying nervousness (and I must admit I was a bit of a nervous nelly.) Beck was the best. Thank you so much!

le
Review β„–43

I am Synjhanie Augustin I had Jennifer Sela as my sales person and she was awesome. No complaints only good things! She was very attentive, helpful. This is one of my best experience at a dealership. The managers are really good. I think my sale person should get a raise for her work ethic, a very valuable member at the acura dealership!!!

An
Review β„–44

We would like to thank Fabio Auteri and Joshua Bradley for their excellent service and professionalism while assisting us in acquiring our new Accura. We were given a fair deal with no pressure and professional service throughout the entire process! A job well done!

Da
Review β„–45

Just want to thank Open Road of Acura of Wayne for helping my family through a hard time. My RDX was declared a total loss from the flood. Joana in the service department even called to make sure I was good after I leased a new car and turned in my old one. She walked me through every step of the way. Such an unexpected disaster made palatable by some very kind and amazing people at this dealership.

Vi
Review β„–46

HAD A GREAT EXPERIENCE AT OPEN ROAD ACURA OF WAYNE. DAVID MARCUS IS AN AWESOME PERSON! I HIGHLY RECOMMEND YOU GO SEE HIM TO GET YOUR NEW ACURA !

La
Review β„–47

Definitely recommend Open Road Acura for anybody interested in buying a new car. They were extremely helpful and efficient. Shout out to my boy Antonio Richards, for helping me get my new TLX . He called me as soon as my car arrived and was very helpful with any questions I had. I’m extremely happy with my purchase and will be recommending to all my friends and family. Thank you Acura and thank you Mr.Richards!!!!

Ra
Review β„–48

I couldn’t be happier with the service I received from Open Road Acura, Jesse was the best. I came in wanting out of my lease and Jesse did everything she could to get me into a ILX. My fiancΓ© already had an RDX and now I can see why he loves it so much. Not only was Jesse able to get me out of my lease but she got me an awesome price and I couldn’t say no to financing and call the ILX mine with no worries about mileage

Mi
Review β„–49

Open Road Acura of Wayne, youre the best! Everyone is helpful, courteous, and knowledgeable. So grateful to have meet Ernesto Molina. He took the time to understand what I was looking for and gave me so many options to help with my decision. If you want a great buying experience, go to Open Road Acura of Wayne and speak to Ernesto Molina.

Je
Review β„–50

Open Road Acura of Wayne is phenomenal. They have been working with me since I purchased my first MDX (from a different dealer). They were professional and knowledgeable which kept me coming back for my car services. Due to Ida I lost my car. The service area team was so helpful and understanding (cannot remember her name but shes awesome!), I was taken to Humberto who helped me through the process in getting my car and providing the necessary details and options, and Jean in finance who completed the process. You guys are a efficient team and a pleasure to work with. You all helped me and my family get back on the road with my new MDX. These guys do truly care about their customers. I recommend this dealership to anyone whos looking for wonderful service and support system.

lu
Review β„–51

Antonio was the best and nicest ! The help was over the top and outstanding. He was on top of everything and even help us negotiate great deals. Extremely nice and understanding. We left super happy and with the car we wanted. Thank you so much Antonio ! Such a pleasure. Highly recommended working with you again !

Ci
Review β„–52

Jennifer (Jenny) was amazing! I came in and told her what I wanted and needed and she and the whole Acura team made my car buying experience exceptional! I just wanted to say thank you for working with me! I know all of you will be blessed for being so kind to one ofyour permanent customers for life! πŸ‘πŸΌπŸ˜Š I loveMy 2022 blue phantom MDX!!!!! Thank you Acura and Jenny!!!

Jo
Review β„–53

Had a pleasant time getting helped by Beck. Very professional and transparent. I went in to trade in a CRV that I got forced into buying and got an amazing offer for it, and I walked out with a used 2.0L Honda Accord that I have been looking for. I will be recommending this spot to all of my friends and family.

Ga
Review β„–54

Jennifer assisted us with this transaction and we couldnt be happier. We found our RAV-4 online at Open Road Acura and setup an appointment. The final paperwork went smoothly and Jennifer explained all the items clearly. We were on our way home with our new car in less than an hour. Thanks!

Be
Review β„–55

Dear Mr. Antonio Richards(Sales Consultant)I want to say β€œThank you very much for all your help today.Your professionalism was very much appreciated!!!!Best.Bennie McCargo III

Lu
Review β„–56

I just came from the Open Road Acura Dealership and was very impressed with Dave S. in the Sales Department and Cecilio in the Service area. Both were very professional, courteous, and answered all my questions.I was grateful for the experience and would highly recommend them.

Lu
Review β„–57

Great service all around. Jose Diaz made my purchase very easy! Everyone in the dealership are great and very helpful from the minute you walk in the door to the finance guy who made sure i was getting the best deal. If i could 10 stars to Jose and team, I would

Ma
Review β„–58

Open Road Acura is definitely an amazing dealership. I work in the car industry myself, so I know these people are upfront and honest from the beginning. I worked with Ernesto to purchase a CPO TLX and the experience was great. Thank you once again!

So
Review β„–59

I had such disappointing visits at other Acura dealerships until I arrived to the one in Wayne. Antonio was our salesman and he wasn’t only knowledgeable but he was kind and understanding. He helped me get the car I wanted and we were able to negotiate a fair lease price. Thanks again Antonio! I love my car so much!!

An
Review β„–60

My mother and I have been purchasing cars from David Scattereggia for over 15 years, he is the best salesman in the business. Great guy and always gives you his best effort to get you the best deal possible. I would recommend anyone going to Acura of Wayne to meet with him and he will not disappoint.

Ry
Review β„–61

I had a great experience at Open Road of Acura. I worked with Josh. It was an absolute pleasure! Josh was extremely patient and knowledgeable. I never felt pressured to make a decision. I highly recommend you talk to Josh if youre considering buying.

J
Review β„–62

Antonio R. was great! Excellent service and I was very pleased with the purchase of my car. Overall nice experience.

Ka
Review β„–63

I bought my first Acura and cant be happier. My sales rep, David Marcus is absolutely first class. I would definitely buy another Acura from him. I wish all sales personnel acted like him as he treats you like family. Thanks again Dave. Karl S

Br
Review β„–64

EXCEPTIONAL!!! In EverywayMy sales rep Ernesto M made my car buy experience great at Open Road Acura in Wayne.Ernesto was very knowledgeable and helpful. He answered all my questions without hesitation. He provided me with selections that met my requirements. I didnt feel pressured or anxious to make a decision. After making my selection on a Pre owned Certified Acura Mdx, Ernesto worked with the finance guy to get me the very best rate possible, also the tradein value they gave for my car was Great. That day I drove home in my new car, very pleased.Dont hesitate to check out Open Road Acura of Wayne. They will have you driving in a new ride too!!!

Ra
Review β„–65

Antonio Richards is a great salesman. Helped me with getting a car with my uncle. Super helpful in getting the right car.

Ka
Review β„–66

Amazing experience! Beck really provided the best customer service. These types of purchases can be very stressful but Beck really made the whole process easy and stress free. Very knowledgeable and honest. Thank you Beck for your service !Ask for Beck, guys ! Thank me later.

Mi
Review β„–67

Jose Diaz was a great help, he was very informative and made me feel very comfortable. He gave me an awesome deal. Great environment! Rest of the staff was very helpful. GREAT PLACE, highly recommend

Li
Review β„–68

Thank you to Jennifer Sela at Wayne Acura for helping us with our RDX Lease. She was a pleasure to work with and we appreciate how much time she spent with us after closing to ensure we were comfortable with all the options.

Je
Review β„–69

Antonio was so helpful in assisting me with the perfect car I am surprising for my partner. Everything went very smooth and quick! highly recommend !

No
Review β„–70

Awesome service from Sale Consultant Antonio Richards. He made the buying experience outstandingly easy and helpful. Do recommend

Pe
Review β„–71

Great experience with Wayne acura Humberto from sales is awesome.

ta
Review β„–72

Jose Diaz was efficient, patient, knowledgeable, and timely. It was one of the easiest of processes. Highly recommend

Al
Review β„–73

Great customer service. Mikal sold me my car and did an excellent job of getting the deal done! 1st time buying a car. Would definitely buy another car from them in the future.

Da
Review β„–74

I recently leased a car from Open Road Acura of Wayne. It was one of the best car dealer experiences I have ever had . Our salesperson John Ernesto was extremely helpful, courteous, and professional. John made sure I got exactly what I was looking for and gave me the options that I was most comfortable with. He was not pushy or overbearing and made this stressful process very simple and pleasant. He even followed up with me after I drove away in my new Acura TLX to see if I had any questions or concerns.

Sh
Review β„–75

Antonio Richards is definitely the person to go to! He gave us the best possible deal while being quick! He is definitely the person and this is the definitely the dealership to come to for your Acura needs!

C
Review β„–76

Beck made our car shopping experience very pleasant. He was friendly and professional. I will definitely recommend him to anyone in need.

Ra
Review β„–77

Another new car from open road Acura Wayne ! Humberto did it again πŸ‘πŸ» He continued to follow up with me on the deals of the month until I was ready to make the transition from car to suv ! So happy we were able to make it happen. He was super helpful from start to finish. Thanks again Humberto! You’re the best

lo
Review β„–78

Amazing experience, Nick Sari was one of the best sales consultant I have ever dealt with! From start to finish everything went smoothly, he is a no nonsense kind of guy. He knew what I wanted and how much I was looking to spend and got it done with no back and fourth games. I appreciated his down to earth personality and his very experienced knowledge. I am going back to get my sister and mom into a Acura this fall after they saw my gorgeous RDX. Thank you so much Nick you have made me a new proud Acura customerπŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

ma
Review β„–79

Very good customer support from Antonio Richards awesome experience on buying my first car thank you open road Acura!

os
Review β„–80

I visited this centre today for a B1 service. First of all, I think ALL the people I spoke to were nice and welcoming. Whilst waiting for the service to be completed, I took advantage of checking out the new MDX. Jesse Ortiz was the person that served me. She was super nice (without even realising it), friendly, patient, helpful and never a rushy sales person πŸ‘. She patiently explained everything I wanted to know about the vehicle. Im glad that I told her she was super nice. Shes the key reason for my 5 star ratings. The manager there is fortunate to have someone like her.

Na
Review β„–81

I purchase my Acura TODAY!!! Mr.Jose Diaz was supper kind and very professional. I absolutely fell in love with my new car. So glad I got my car from Acura @ Wayne. Thank you to Acura & Jose you ROCK!

Em
Review β„–82

Honestly I had the best time in the world at this dealership! I felt comfortable! I felt relaxed! I didn’t feel pressured to make a deal.Nahel was my care saleswoman and she was awesome. She should me different cars, until I felt comfortable! She answered all my questions and had even better answers than I expected! No wonder she has the gold star award! Definitely ask for her!Also I was worried about hi payments she worked with me as well to get the best result! I left with a 2021 tlx and it’s my favorite car so far.

Is
Review β„–83

Dave S. helped me lease a TLX and gave amazing service. He was patient and never pressured me. Thank you Dave for making the deal so easy!

Cl
Review β„–84

I just lease a 2021 RDX from a great sales person named Jose Diaz. He was very thorough and he got me exactly what I wanted for a great price! The manager β€œPedro” worked the numbers and was very fair! I will recommend this dealership to everyone I know looking for a great car at a great price!

Do
Review β„–85

Big thanks to JENNIFER SELA from open road acura for helping me getting in my brand new Acura MDX.

Or
Review β„–86

Excellent experience at Open Road Acura. Mikal Brown Sale Consultant and John Molina GM took care of me and got me into a brand new 21 TLX Aspec. Everything went smooth and Mikal showed me all the new features on the TLX. Definitely recommend Open Road Acura.

Ka
Review β„–87

Antonio Richards is the man! Stayed with me until everything was perfect. Thank and Id definitely recommend him to anyone

Ti
Review β„–88

I received terrible customer service from start to finish. I later found out that I was working with the new girl, who also happened to be their social media representative. I should have left then but in haste I stayed where I was asked what is my sign? and a series of other irrelevant questions.When you call for help, the receptionist sends you directly to a voicemail address and you have no idea whom she is sending you to. I put down a deposit on a car on 5/28/21. When I went to purchase the car on 6/1/21, the deposit was not applied to the down payment and I cannot get in touch with anyone to get a refund. I keep getting sent to a generic voicemail whenever I call. I love my purchase but the customer service needs more attention to detail. I expected much more from Acura. Very frustrating experience.

Na
Review β„–89

Ernesto helped me buy a TLX and gave amazing service. He was patient and never pressured me. Thank you Ernesto for making the deal so easy!

Sc
Review β„–90

I had an exceptional experience with my car salesman Jose Diaz. He was very helpful, patient, and most of all very professional. I would highly recommend him to any of my friends or family members. I’m in love with my new car and the service he provided me. I wish that everyone car shopping was as pleasant as my experience was. Thank you again Jose and Openroad Acura.

Ar
Review β„–91

Great experience with my new Acura. Humberto Cruz was an excellent consultant. If you are planning on purchasing a new ride; check with Humberto. Satisfaction guarantee.

Mi
Review β„–92

I visited a couple dealerships before leasing my vehicle and im glad i found this place. Jennifer Sela was very helpful throughout the whole process. She answered all my questions and i feel we reached a fair deal as she also made the process as quick and easy as possible. Would recommend anyone in the market check her out!

Ja
Review β„–93

I was iffy about going to a dealership but this experience was flawless! If you want to buy a car please go here. I just bought my car from here and from the beginning to end it was smooth. Staff is very welcoming. Nick the salesperson who helped me was amazing and transparent with everything they offered and thats what I like. Very helpfully and no pressure with anything. And on top of that great deals ! Jean in the finance department was great as well! Very polite and helped you make the best choice and transparent every step of the way. They were both really good. I recommend to go to them both !

Ke
Review β„–94

Everyone I worked with here to buy my car was extrememly professional and transparent with numbers. Beck was so easy to work with and made the process comfortable. He went above and beyond to expedite the process. He even ran and got my son an ice cream while we waited!

Y
Review β„–95

Josh was fantastic made us feel like family and not just sales. I was up in the air on also what color to get and him and my husband surprised me. Thank You Josh and Open Road Acura Of Wayne.

Ka
Review β„–96

I don’t usually leave review but Jesse was an amazing sales representative. She was kind and efficient and made my whole car buying experience easy. Thank you ❀️

Ad
Review β„–97

Big shout out to Jesse O. After months of looking for the right car, she went above and beyond making sure that I got the car I wanted without getting beat over the head for it. Absolutely recommending her to anyone in need.

NI
Review β„–98

The sales rep I got to speak with was Jennifer she was the sweetest she answered all my questions and helped me get the car I wanted. I recommend going here you will not be disappointed.

Te
Review β„–99

Nick Sari is the best salesman at this location, superb customer service, absolutely no pressure.First car and it was an over the top experienceHe was truly patient in my decision making,No time wasted drove away with the car I wanted for a decent price.Thanks again Nick :-)

Sh
Review β„–100

Thanks to Jennifer Sela we got a great deal on an Acura RDX. She was very professional and a pleasure to deal with. Would definitely recommend seeing her if you are looking to lease or finance!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1425 Route 23 South, Wayne, NJ 07470, United States
  • Site:https://openroadacuraofwayne.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 973-696-5700
Categories
  • Acura dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:8AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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