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Wayne Hyundai
1935 NJ-23, Wayne, NJ 07470, United States
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Wayne Hyundai
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Ti
Review №1

I just wanted to take a moment and say what a magnificent experience me and my family had here at Wayne Hyundai. From the moment we walked in until the moment we walked out with our new vehicle, the whole process was flawless. I personally want to thank all the sales managers that help accommodate our needs and get us to the payment we needed to be. Our salesman was amazing with his knowledge of the vehicle and how he didn’t put any pressure when presenting the numbers to us. I highly recommend this dealer for all your buying and servicing needs.

Ni
Review №2

I recently leased a Santa Fe. Daniel was front and center as soon as I pulled up in the lot. He got me in a car to test-drive. He knew how to read the room and could tell what features I really wanted and needed.Furthermore, he was the most dedicated sales person I have dealt with. He sincerely wanted to help me and negotiated multiple times to get me to a down-payment and monthly payment that worked for me.He even drove my new car to my home for me.Daniel was most definitely attentive and dedicated and made this a pleasant experience.

Aw
Review №3

Our sales associate Jeff really helped us out today! Have bought multiple cars from him and just a overall great guy! Will definitely be coming back to receive more hospitality.

Do
Review №4

Great place to buy from. My son and I went into purchase cars and within 4 hours we were sitting behind new cars driving off of the lot.!!! This was the second time I bought a car from them. I used the same sale person Angel and he was great. Everything went smoothly. Atmosphere is great and the people are friendly.

Je
Review №5

Great experience. Our salesman Ahmed was nothing short of courteous and respectful. He understood our needs and delivered. I would make the 45 minute trip here again rather than going to a dealer much closer to me for any future needs. This a a great family run business! Thanks guys!

Ne
Review №6

Definitely went to the car dealer at a somewhat terrible time, because of after the hurricane and seeing that inventory has been low everywhere… BUT the guys there made everything great. Jeffrey F. took care of everything and was very informed of all the cars that I asked for. In a few hours I drove off the lot with my new certified pre-owned car. Thank you!

je
Review №7

We had excellent experience as we wanted.Nice and warm stuff. Special thanks to abe aldweik salesman. I highly recommend this place, great deals.

An
Review №8

Quality of Tuscon very Poor, Customer Service even worseCar is less that three years old, has had three recalls, Oil system cracked leaking oil and Turbo failed requiring replacement.Dealer kept car over a month doing repairs, then charged ne for two new tires that they NEVER installed

Ev
Review №9

Easy buying experience epically after searching everywhere for a Tuscan hybrid. My salesman Adam went above and beyond and made my first car purchase one to remember. Thank you Wayne Hyundai

GE
Review №10

JR was my sales rep and he showed me three vehicles which I test drove. He was patient and answered all of my questions. I finally made my choice and purchased a Hyundai Palisade. JR was easy going and not pushy and I really appreciated that. Id also like to mention Bennie who is the finance manager. He was very courteous and made me feel very comfortable and I knew after meeting these two gentlemen that I made the right choice in purchasing my vehicle at this dealership.

Na
Review №11

One of the best car buying experience I have had so far. I traveled all the way from Philadelphia because they were the only dealer in the 100 mile radius who were able to provide the best deal on the new 2021 Hyundai Palisade. My time was well worth it! The entire staff, specifically Allison, JR and Abe, was courteous, respectful and honored the deal that we agreed upon before I made my trip from Philadelphia.

Jo
Review №12

Jeff was great! No pressure sales! He walked us through the car features and helped us setup Bluelink! The last 2 dealerships from cars we’ve owned just handed us the keys and sent us on our way. Loved the experience! I highly recommend this Hyundai dealership.

Ro
Review №13

Car shopping is typically a stressful experience and the team at Wayne Hyundai took the stress out of our experience. From our initial discussion with sales manager Moe to our dealings with salesman, Abe, I felt like they listened to our needs and budget and worked with us to find the right car. We made a same day purchase and the entire team worked together to make it a painless, professional, and courteous.

Em
Review №14

I dont normally write reviews but this dealership was amazing, I had to! My sales rep was JR and he was so kind and helpful. He answered every and any questions that we had. He worked with me and offered me a great deal and I am very happy with my experience here at Wayne Hyundai and it was because of him. Thank you!

Be
Review №15

I picked up a lease I got via Robo. Chuck, my salesman, was professional and knowledgeable, and so were the rest of the staff. When I arrived the car was already immaculately prepped and conveniently parked right outside. The price I agreed to was the price I paid, not a dollar more. What else can you ask for from a dealership?

af
Review №16

I normally don’t write reviews but this dealership was beyond amazing so I have to share my thoughts! I have been to other dealerships where you can tell they didn’t care about their customers best interest and just wanted to make sales. However Wayne Hyundai is far from that! As soon as I walked into this dealership, I felt welcomed by the whole team. After meeting Moe, the sales manager, he placed me with a sales associate who helped me through the process. I was a rough customer because I’m very picky and I’m also on a budget! However this entire team was very helpful. They took the time to show me multiple different cars within my price point and made me knowledgeable about every products/services they offered. They were very accommodating with the budget I had in place and worked their way around it. I’m so happy I came here! I highly recommend this dealership to everyone. Such an amazing staff! You all are great.

Br
Review №17

My husband and I went into this Hyundai a month ago with a 2010 Chrysler Town & Country that we owed $3,000+ on and thanks to our salesman, JR, we walked out with a 2021 Hyundai Venue and my old loan paid off. We got our license plates a few days before the temporary ones expired and we haven’t had any issues with the dealership. JR was very kind the whole time and he was able to get our monthly payments down to what we wanted, even less actually. We are very pleased with our experience and we are loving our new vehicle! Highly recommend Hyundai and JR as a salesman!

Je
Review №18

I just purchased a 2022 Tuson from Zack and Mo at Wayne Auto Mall. After shopping around for this car for a month and dealing with other dealerships Wayne Auto Mall was a breathe of fresh air. They were extremely patient and professional! I had a very pleasurable experience and would definitely visit them for another car purchase in the future!

ar
Review №19

I have had the best experience in a car dealer right here. I had Mr. Chuck help me with everything went smooth during my buying process. Huge thumbs up

Ka
Review №20

When I had an emergency issue with my car Wayne Hyundai got me in quickly and fixed my Hyundai in less than a week! I worked with a Service Advisor named Michelle, and she was wonderful! She kept me well updated and went the extra mile to get warranty information on my car battery, which had been purchased at another dealership. I loved the service I received from Wayne Hyundai, and will be returning here for all my future Hyundai services!

De
Review №21

JR silva!!!! This is the guy you need to see if you want a fair deal on a nice car. Very professional, friendly, kind and helpful

So
Review №22

I was greeted the moment I entered their facility with kindness and the team at wayne Hyundai was very helpful and helped me achieve a great deal that worked out for both of us. I highly recommend this dealership because everyone here treats each other like family. From the sales managers to the sales staff, they kept checking up on us offering cold or hot beverages. I just fell in love with this dealership and can’t wait to continue to buy from them throughout the years. I highly recommend you ask for Ahmad he’s the person that made this all happen.

DI
Review №23

Hyundai has upped their game considerably. Leased the 2022 Tuscon and it is stellar. If you are interested, go to Wayne Hyundai. The service and transaction was seemless. I dealt with Danny and he was great. Thank you for a positive experience. I hope the service through them will be just as positive.

Jo
Review №24

My husband and I went to Wayne Hyundai to purchase a Tucson. We worked with Zack and Moe they were both very helpful and really nice guys to work with. The thing I love about Wayne Hyundai is Moe didn’t do the whole back and forth you normally deal with at other dealerships. Definitely the easiest and funnest vehicle purchase process I’ve ever experienced.

Lo
Review №25

Smooth transaction and very helpful staff made my first car buying experience easy. Jay and his crew including receptionist, have given me their full attention to all my car needs, from beginning to the end . Thanks again for the great help! I will honestly be coming here again for future vehicle purchases. Amazing customer service all around. Totally recommend.

El
Review №26

Huge shoutout to JR Silva for all his help and guidance throughout the stressful car-buying experience. His enthusiasm made it all less daunting. Not to mention, we now have a gorgeous car at an incredible price.

Jo
Review №27

This dealership had a great supply of vehicles.The purchase procedure was very smooth.Sales person was friendly and knowledgeable.

Th
Review №28

Worked with Daniel Lizarazo on lease deal yesterday.Daniel was extremely helpful throughout the whole experience. I would definitely recommend his service to all..

Zu
Review №29

We had such a great experience with Abdullah Aldwik. He was friendly and very helpful.. he made the whole car shopping experience enjoyable. He worked to get us the deal we wanted and the exact model and color we wanted! Highly recommend working with him!

Ba
Review №30

Awesome dealership! Daniel was great! He got me a great deal on my new suv. The staff was friendly, and listened to what I was looking for. I cant say enough good things about this dealership! Ask for Daniel in sales.

Ta
Review №31

JR was great! Such a big help on buying my first car! Thank you so much

El
Review №32

I came to Wayne Hyundai through True Car and could not be happier. We were very happy with the service through the sales staff and the price we paid for the car. Everyone there is very knowledgeable and pleasant to deal with. They have the greatest follow up as well. I think they have emailed me every day for the week since I picked up the car LOL

Do
Review №33

I brought a Honda CR-V from Daniel. I absolutely love my car. Daniel was great. I would adopt Daniel and the finance manager Ralph if I could!

Da
Review №34

New Kona Ultimate!! for my not so little baby anymore.The whole buying process was so easy! The entire staff was great from walking in, to sales, management & finance. Rick Klein, my sales consultant, was excellent to work with and is very knowledgeable about the vehicles he sells. He efficiently guided me through the entire process and even followed up after the deal was done! I’ve dealt with many dealerships and hands down I must say, this was the best and easiest buying experience yet. Thank you Rick and team Wayne Hyundai!!

Na
Review №35

The last time I was at Wayne Mazda I had a little problem, which was the first time I have had an issue in all the years i have been taking my Genesis. When I brought it to their attention, they took care of it immediately. The service department at the WAYNE MAZDA is superior in every way. Responsive. Efficient. Professional. Friendly. Cannot imagine how the service could possibly be improved. Excellent as is.

Do
Review №36

I highly recommend this dealership. My salesman, Adam, went above and beyond assisting my car needs as well as my financial status. The team pulled together including the finance department to ensure we were happy costumers!!! They exceeded our expectations.

Da
Review №37

Wayne Hyundai was awesome! Moe helped us secure a wonderful deal. I would recommend them and ask for Moe!

La
Review №38

I was greeted immediately as I walked in. The team at Hyundai was phenomenal. They exceeded my expectations in regards to negotiating, making me feel at ease as well as really being informed about the vehicles. I will definitely be referring this wonderful team to others. The professionals at Hyundai offered me an amazing experience and I am very pleased with my choice.

al
Review №39

The staff at Hyundai is phenomenal. It’s very comforting being in an atmosphere full of positivity and honest people. I want to thank Moe for making this an exciting experience and I’m very grateful for it. He was very patient and understanding. Definitely will recommend this to all my friends and family!

Al
Review №40

Daniel at Wayne Hyundai helped me find the perfect vehicle for me. He was kind, patient and professional from the minute I entered into the dealership. He made sure I found a car that fit within my budget without sacrificing any of my needs. I left with a lease to a 2020 Ioniq Hybrid and to say I’m happy with my purchase is an understatement. I will return once my lease is up and look forward to working with Daniel again.

Ed
Review №41

Excellent service.. friendlyAtmosphere.. great selection

A
Review №42

Sales man Mike Ibrahim & Edward Herrera gave us the best deal. We shopped at 6 dealers they came out with the best deal and service. They were not pushy. I will never go to any other Hyundai dealership ever! A+ in my book

Fa
Review №43

Great professional service! Very nice stuff! I highly recommend to everyone And...big thank u for the sales man Abdalla aldweik

Ca
Review №44

Poor service experience. Hard to schedule in a timely fashion. Too long for routine service .

Wi
Review №45

Im glad of their effort to make a customer happy

Ma
Review №46

Visited to buy a Hyundai Santa Fe. Daniel was so good we ended up buying two vehicles. His patience and willingness to answer all questions was notable.

By
Review №47

Small but overall efficient dealership with free coffee and a room for negotiation.

Ki
Review №48

Amazing service with Mike Dougherty! I def recommend him if you are looking into getting a car at a great deal. Also very friendly and easy to discuss anything with from payments, the car itself, etc. Def recommend and love to come to him in the future!!

Li
Review №49

This place is by far the best Hyundai dealership in my experience. I had to reschedule my appointment several times and they were always accommodating. Once I arrived I was met by a very helpful associate named JR, who guided me through the entire process. He was knowledgeable and very patient. Needless to say I walked out with the car of my dreams. Thank you thank you thank you.

Gu
Review №50

We had a great experience at Wayne Hyundai. We were helped by Adam Abuhabda. His professionalism and agreeability were truly outstanding. We would love to work with him again should we decide to buy another Hyundai in the future.

Fe
Review №51

I had one of the extremely disappointing experience from Wayne Hyundai recently.I wish there was an option for a zero or negative star, since this incident deserves that.After just getting a oil change and coolant system flush, the car would get a warning and loose power. When I brought it back to the shop, they worked on it but the issue did not go away. The car broke down on way to my home from the shop when the valet was delivering it to me. I had to return it immediately.I had some important appointments the next day and even they had loaner cars, they were hording on it and telling me that they do not have one. By mid-day they got me the loaner and ordered some parts etc. to fix the actual problem.Clearly, something went wrong while they work on the care and they do not have a clue about how to treat and take care of their customers.Except for Michelle in the front, she did best what she can do to process my needs however she was limited to what she can do due to their management policies.Mike and Danny in the yard / valet are great, these folks know how to take care of the customer and they are the only reason if I ever return to this place.

Da
Review №52

Daniel was extremely helpful, informative, patient and very courteous. I highly recommend him to anyone who wishes to purchase a new Hyundai.

Ly
Review №53

We had excellent experience as we wanted.Nice and warm stuff. Special thanks to manager and Ralph salesman. I highly recommend this place, great deals.

Ca
Review №54

Jr, was a pleasure to work with. He was respectful and offered the best possibilities for me with leasing my new car! I would definitely recommend this dealership and especially Jr!

Hi
Review №55

I just bought a new Palisade from Wayne Hyundai and the service I was given by all involved in my purchase was amazing! Robert was my salesperson and really took the time to listen to what I wanted and really did everything he could to keep me in the payment range I was looking for. There were no gimmiks, no promising me the world and then charging me an arm and a leg. Robert was very honest, helpful and friendly. The finance and management team were very helpful as well. This was the 3rd dealership I went to looking for the car I wanted and I am so glad I ended up at Wayne Hyundai! If you want top notch service, honesty and a great car with an overall great buying experience you have to go see Robert at Wayne Hyundai-he is the best!

Ma
Review №56

I just leased a 2021 Hyundai Santa Fe from Wayne Hyundai; Mike Dougherty is a great Sales Rep to work with. He asks and listens to what you need, and doesn’t try to up-sell something that is out of your budget. He is professional, honest and will answer any questions you have. If you’re thinking of going to Wayne Hyundai, ask for Mike.

Pa
Review №57

Horrible Sales Manager, no one budges on prices, and honestly they could care less if you walk out or stay. Was completely ignored trying to get full DOLLAR price on a few cars because they cant play their games with payments that way adding all kinds of ridiculous fees and charges into payments adding up to thousands in their pockets.

An
Review №58

Great. Yahir (JR) made my first brand new car purchase effortless.

Ch
Review №59

I had a great experience with Daniel. I made the transition from leasing to buying out my vehicle smooth and easy.

Ma
Review №60

Thank you Wayne Hyundai!!! I would like to thank Chuck Benny and Mo for a great experience. You made buying a car pressure free and fun I would recommend this dealership very highly!!! Thank you so much love my new Tuscon!

Se
Review №61

JR was great while working with me. Great experience overall.

Sp
Review №62

Geoffrey was able to meet my needs for my first electric car I am very happy with my purchase.

Gl
Review №63

Thank you Daniel for helping us with my new car purchase. I bought the Hyudai Tuscan 2022 fully loaded. Its AMAZING!!

St
Review №64

Bought a new car from Adam at this dealership. He was an absolute pleasure to deal with - energetic, enthusiastic, but not pushy whatsoever. I saw some other model vehicles on the lot with a family member who was also in the market and Adam let us test drive those as well. Adam was courteous, professional and extremely helpful. The price was right after we haggled over the phone before agreeing to do business, and it was service with a smile. If I came to Wayne Hyundai for another purchase I would definitely seek out Adam again!

Ro
Review №65

Danie Lizarazo,Was extremely knowledgeable person willing to answer all my questions Thanks Again...

Ma
Review №66

Daniel Lizarazo is an excellent example of everything a car salesman should be! A true gentleman who negotiates with respect and honesty!

Co
Review №67

First time buying a vehicle and the salesman, JR, was absolutely wonderful and helpful. He was able to work with me to get where I both wanted and needed to be. A very lovely young man with a bright future in selling cars.

Sa
Review №68

Daniel is the greatest salesman! He sold me my 2018 Sonata and it’s awesome

Al
Review №69

Great professional service! Very nice stuff! I highly recommend to everyone.

W
Review №70

Wayne Hyundai had an exceptionally poor attitude and quality of service. Our salesperson had no knowledge of the car we were looking at; he even asked me if I knew how to do various tasks such as setup the infotainment screen and the instrument cluster. While we were there, there was another customer interested in the car. Suddenly it was a race against the clock as to who would accept the offer first. They raised the price up by $500 from their initial offer but we took to prevent losing the car. The other couple was obviously upset that they lost the car and Wayne Hyundai used this as an opportunity to coerce us into giving them positive reviews. Until this point, we were essentially nobody and once we accepted the offer, everybody tried to become buddy-buddy with us saying that those guys were going to give them a bad review and they were counting on us to counter it with a positive review.We waited about 2.5 additional hours to get the car through the financing manager while the car was being detailed. We were informed that the car didn’t come with a second key, so he would throw in a key warranty package to cut a new key and we would have to go to service to pick it up. The salesperson also had no idea if the car was CPO’ed or not phrased it as “the CPO warranty is an additional fee”. Because of this, the finance manager made us purchase the 3rd party warranty under the guise that this was the “additional fee” that made this car a Certified Pre-Owned. Included in my deal jacket was a legal “WE OWE” document stating that they owe us a CPO and to go to service.I went to service and nobody had any idea what the “WE OWE – CPO” meant. They thought It was a regular inspection. After fumbling around for an hour, they finally deemed that the car was already CPO’ed and that the “WE OWE” document meant nothing. Alright fine – then comes the second key fiasco. As promised by the dealership, I was to be provided a second key for the car. I kept getting punted around between the sales team, service advisor, and the parts department because nobody knew what to do. It was the responsibility of the sales department to issue the order and to authorize the billing of the second key, but they never did. I had followed up with them every week for the better part of almost three months before getting informed that they finally ordered the new key.Also, the car was detailed extremely poorly (the glue from the window stickers was untouched) and the car only had half a tank in it. When I asked about the full tank of gas, they said that it was company policy that they didn’t fill up used/CPO cars. To me, it seemed like they were just lazy and didn’t want to do it because it was the end of the day.Overall, extremely poor attitude, leadership, knowledge, and responsibility amongst a laundry list of other things. I would NOT recommend this dealership in any capacity and this was the worst car buying experience I’ve ever had!

Sr
Review №71

5 Stars for the experience with the Sales Manager Moe for giving me the best deal for Hyundai Santa Fe 2021. Deeply appreciate his willingness to give the customers his best.

Jo
Review №72

Went to Wayne Hyundai just looking and ended up finding a great deal!!! Great selection and great staff. Worked with Chuck in sales and Abe in finance. Very friendly and listened carefully to my needs and found me the right vehicle. Thank you Wayne Hyundai!!!

Pa
Review №73

Wayne Hyundai has been maintaining my 2011 Vera Cruz (10 years 134K miles) and 2016 Sonata Sport and Elantra and they have done a great job over the years. I appreciate the service and the relationship

Te
Review №74

Everyone here was EXTREMELY well informed about every car they had in stock. They made leasing a car a breeze. I just recently moved to New Jersey and if this is how all of New Jersey is, I’m going to love it here. Thank you Moe Ramadan for your help. You were a blessing!

Dv
Review №75

JR was amazing made the process fast and easy, highly recommend the dealer ship and JR!

Fr
Review №76

I called Wayne Hyundai (because my husband had had good experiences with Wayne Mazda) to buy a car. I wanted to buy it before the manufacturers incentives expired on Jan. 4. I couldnt get a straight answer on the price. I said I would pay cash or finance depending on which got me the better deal. I was told that the car was around $400/month. I said I needed to know the price of the car, the discounts, and the dealer charges before I could make a decision. It took several days for them to get back to me. In all fairness, they said they would honor the price despite the fact that they missed the Jan. 4 deadline. However, they tacked on $400 for etching the VIN number on the window (My insurance company said that would save me $1/month). The sales manager lied to me and told me the window had already been etched. In fact, they had not yet picked up the car. They also charge a lot for documentation fees. In the meantime, I had located the car I wanted at Circle Hyundai (who were fabulous to deal with, by the way) and made a deal with them. Believe it or not, Wayne contacted Circle to try to get the car so I couldnt but it from them! Fortunately, the keys were placed in safe place so that couldnt happen. Buyers beware! Even though I missed $500 in manufacturers discounts with Circle, I still paid less than I was quoted at Wayne.

Ed
Review №77

You will not find another service facility better than this one. Very thorough and considerate of our needs for a timely repair. We look forward to a continued positive experience and will definitely be servicing both of our Hyundais here in the future.

Ja
Review №78

Had a great experience here thanks to Zack. My cousin recommended me to go to him after he purchased his car from him. He was very knowledgeable and got me a car I love considering I was undecided on what I wanted. Thanks for your help!

Ms
Review №79

Got the new Elantra and she is soooo sexy & drives so smooth!!! Best Decision We Made!!!

Ni
Review №80

Hope I had a positive experience like others, but unfortunately that wasnt the case with me. I was kept in the dark to negotiate the cost. Lacked in professionalism and transparency. A quantity driven approach then quality, not customer focused. Although I love the new Hyundai car, I will think twice in future before I go to this stealership.

mi
Review №81

JR was great. Love my new Elantra. Could have been detailed better though.

De
Review №82

The phone call was amazing and they were very professional. Quick and easy. Loved the whole Hyundai experience. Proud Hyundai owner. Thank you to the whole team.

Li
Review №83

Really happy with our experience at Wayne Hyundai. They replaced our drivers side window after it was clipped clean off while backing into the garage. You cant even tell any work was done--fantastic. Also the repair was done much more quickly than we expected. Will go back to them for sure.

De
Review №84

Angel Figueroa is a terrific person and always helpful. Great person to work with. Dealership is clean and works fast.

ne
Review №85

Dealing with Mr. Vargas was pleasent only wish that I had purchesed the car directly from Wayne Hyundai instead of using the absolutely terrible RODO staff who made the experiance terrible. Deal with Wayne Hyundai directly and stay away from RODO.

To
Review №86

Chuck was very responsive and was able to secure the vehicle I wanted within a couple of days. Ben in financing was also a pleasure to deal with. The entire process was very smooth and I love my new vehicle.

cr
Review №87

Great service, very helpful. Helped us every step of the way and answered all our questions about our car. We are very pleased with the gv80!

gh
Review №88

I had a little anxiety about buying a new car. I was afraid of getting screwed and paying more than I had to. But as soon as I met Abe aldweik at Hyundai wayne, that all changed. Amzad was warm and calm and really put me at ease. He was transparent and straight forward and honest about what he could do and what he couldn’t do. He gave me a fair price and even tweaked it as much as he could. I feel that he got me the best possible deal on the price. Then. I really felt that he was in my corner. He’s also a really nice guy. I’ve had a few questions since and he’s answered right away - even on his day off. This guy is a keeper. ASK FOR Abe aldweik! You’ll be happy you did.

Ma
Review №89

UPDATE TO PREVIOUS REVIEWWhile I initially gave a five star review (which I did not delete below because I did have an initial wonderful experience) I apparently needed to come and update my current experience as I am a bit disappointed. There was an error with what I was charged and as soon as I realized it I spoke with Benny who assured me that they would be issuing me a refund but that it would take 30 business days to receive. He also emailed me the information as well so I had a record of it. I trusted that what he said was true and patiently waited for my refund. Last week I realized that it was well past the 30 days. I tried to email Benny and Harold, the manager but assume Benny is no longer there as his email was returned undeliverable. I waited a day or so and then emailed Harold again asking about an update to the check I was waiting on as I wanted to make sure it was not lost or stolen in the mail. A few days later I emailed for the third time with still no response almost a week later. I would assume at this point they are avoiding me and didnt actually process the refund that I was told I would be getting so I figured perhaps someone would respond to this update since it apparently has over 1,000 views.Original review -For the past few months I have been looking for a new car as my lease was up in May. As someone who has owned Hyundais for over 22 years, this would be my 5th. I had a Santa Fe and was considering the Palisade as I still needed the 3rd row. I had heard so many stories about how hard they were to get and how dealerships were significantly increasing the price due to the demand. I looked at almost every other car with a 3rd row but nothing compared to the Palisade. I was dealing with a different dealership initially but they did not have the car I wanted and found it at Wayne. It was a bit of a distance for me but they had exactly what I wanted and they offered the opportunity to reserve the car online so I didnt waste my time driving there. The next morning I got a call that the car was still available and went immediately. Since I had taken care of almost everything the night before, the process was easy. They honored the deal that was posted online and they didnt try to hide or change anything. I have had awful experiences in the past with other dealerships not totally honoring the price I was quoted online and adding in extra costs. Harold stood by the price and never tried to manipulate anything. Zack was a great salesman to deal with as well! Benny was awesome and made the financing and signing all the paperwork part easy. This was the best dealership I ever worked with and will recommend them to anyone looking for a Hyundai. I dont care if I have to drive 45 minutes, I will never go to another dealership again! Thank you for being an honest dealership!

Sa
Review №90

Ahmad was an amazing sales he helped us find the perfect car that fits my needs

Ch
Review №91

In general it was a pleasant experience. The salesman and manager were very nice and worked with us price wise, but the entire process way too long. You really never know if youre getting a good price but I dont like the hidden fees like window etching $400 and some kind of paint protection $400. They make you take these options whether you want them or not and thats not fair. In addition, their document fees were extremely expensive ($700). Plus I didnt like the fact that I found several mistakes in the mock up of the pricing.That being said I would recommend this dealership without hesitation. They want to sell you a vehicle but did not pressure us into buying.

Di
Review №92

Called trying to get some information regarding a new vehicle and was surprised at the terrible customer service. Was helped by Allison Herrera who was terrible. I explained that I lived very far away and would come in to purchase a vehicle if they gave me an idea of the numbers. She didnt seemed interested at all. Im surpised that a customer who is ready to buy and with great credit woould get treated that way.Youre better off going to City World or Paramus Hyundai. At least theyll try to help you and actually seem like they want to close a sale. Oh, and the second I hung up with Allison I started getting spam texts even after asking her to remove my number from their list. Figures.

Cl
Review №93

Even though it wasnt the perfect experience, they went out of their way to make things right. I brought in my car for service because of an oil leak. It had taken a little longer than expected, but since this was a new model year, there were some unexpected snags.In the end, my 2022 Hyundai Tucson was fixed properly and I havent had any issues since.

Ra
Review №94

I had a wonderful experience here at Wayne Hyundai! I am grateful to JR, Harold and the rest of the team for being extremely accommodating and guiding me through my recent purchase.Jr went beyond what could be expected of a Cars Salesperson. I appreciate how he easy he made the experience for meTheyve gained a lifetime client!

Ja
Review №95

Love my new 2019 Tucson. And LOVED the stellar service of salesman Edward Herrera - transparent, integrity, warmth and kindness. A very positive purchase process.

Lo
Review №96

I went to Wayne Hyundai looking for a car for my mom that we saw online. We met with Ralph and he showed us the vehicle. My mom instantly felt comfortable with him (he spoke Italian and so do we). He was super nice and helpful and the dealership was so clean. When we went to pick up the car they had it cleaned and it was spotless. The whole experience was great. I would definitely recommend Wayne Hyundai if you are looking for a car. And we would definitely return if we are ever in need of a new vehicle.

Ja
Review №97

I had such a great and easy experience with Daniel at Wayne Hyundai! I will be sending friends and family looking for a new car there! Thank you!

Ky
Review №98

Few places that charge 399$ for etching that I didnt even ask for and another 399 appearance plus package with NEW car they sell, then they would take off those fees making it looking like its a better deal. Dont fall for it like I did. Print your true car price on the web and walk out with that price, nothing more or go to another dealership

C
Review №99

Hello,To anyone reading this, I emphatically recommend that you visit Wayne Hyundai. The experience was refreshing in comparison to other dealerships I visited. I had the pleasure to be assisted by Adam. After speaking with salespeople from different dealerships, I was able to receive amazing service from Adam. Best experience I’ve ever had purchasing a car. Very thorough and patient. Explained every aspect of the process in full. 100% recommend!! Don’t waste your time going to anyone else.

SM
Review №100

This place took advantage of my elderly father. Pressured him into a lease with final terms that were 4K higher than it should have been.

Information
68 Photos
100 Comments
4.4 Rating
  • Address:1935 NJ-23, Wayne, NJ 07470, United States
  • Site:https://waynehyundai.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 973-694-7800
Categories
  • Hyundai dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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