The staff was very helpful and knowledgeable. And they were very nice and patient. I would recommend this location anytime.

I bought a new phone and needed help with all of it, I went from Android it iphone so that made it more confusing for me anyways. I went to the AT&T store in Webb city and was greeted by Logan. He answered all my questions and went above and beyond to help me get my phone started. I appreciate you Logan and God bless

I don’t even bother with the other stores around. We were in and out in about 20 minutes with a new phone. Best AT&T store in Joplin area.

I had a wonderful experience at this AT&T location. The guy that helped was very knowledgeable and insightful.

We went to upgrade my iPhone! We actually went in the night before and everyone was very knowledgeable and helpful! We were immediately helped! Then when we went back in on Saturday Dallas, I think was his name it said on the receipt, was very helpful and was not pushy at all like we have normally experienced at the main store on Rangeline. The employees at the Webb City store were honest, helpful and kind! They got us the help we needed and we were in and out in less than an hour! Definitely recommend this store to do your AT&T business!

It was great. The associate was very kind and knowledgeable and knows what he is doing. We were in and out in less than hour with a new phone for my husband.

Nice clean store, staff was very friendly and helpful

Excellent customer service! It’s hard to find businesses anymore that take care of their customers . Excellent job Webb City store! My phone basically crashed during this trying time and I was treated very poorly by the Joplin store. Called this store and they got me taken care of! I highly recommend coming here! Kindness goes a long way and it is much appreciated! Thank you guys!

First of all it’s not corporate owned. It’s a third party. They always have only 1-2 employees so be prepared to wait 30-45 minutes. Every time I go in I regret it. Do your self a favor and drive to the Joplin store that’s is actually corporate owned, so much faster and way more professional.

Andrew was a huge help and very knowledgeable of the plan options, phones and accessories. He is an asset to your business!

This store is amazing, great customer service, very professional and knowledgeable. Nathen the store manager was able to assist me and answer any questions or concerns that I had. Was in and out very quickly with his help!

I was helped by Dallas, and he was awesome! He really helped me in a time of need and made sure I understood what was going on. He also offered for future help. He was very kind as well. I was happy with my service.

This store gave it extra effort to get an issue solved.

What a wonderful staff!!! Everyone was so helpful and made everything so easy! I worked with Shannon (I believe that was his name) and he was fantastic!Thank you guys a million times!!

Nathan and Andrew did their very best to help me with my business mobility needs! Really appreciated their hard work! Had another phone issue my dual sim card IPhone stopped working thanks to Shannon and Kyle we are back up and running now! If you are a business owner they try to do their best for you here!!

Nathan was so helpful and patient with us! We got our family plan set up so my daughter could get the new iPhone. It was a quick and easy process thanks to him.

Super friendly staff and very welcoming!

Very unprofessional workers.

I live in Joplin but I go to Webb City atnt since I have had great experience with Kyle and his ability to answer any questions I may have.

Our service rep worked tirelessly to help us, and we needed a lot of help, they deserve the five stars

Went in and got the help i needed. Nate was able to answer all my questions and get me a new Xs Max. Very knowledgeable and professional. Will definitely be back

10/10 would recommend. Fantastic customer service. Dallas was very helpful and knowledgeable.

Definitely a better experience than 6 months ago. New manager was knowledgeable and very helpful.

Very friendly and knowledgeable! Excellent service! Keep up the great work!

The young man named Janoah was just swell to deal with. He was able to help me pick the exact flip open telephone I was in search for and he even kindly walked me out to my minivan...I thought about pulling him inside so I could take him home with me but my arthritis was acting up that day. He was as sweet as a butterscotch toffee hard candy!

Two employees, very disinterested and indifferent, rude, long wait times, small selection of items. The store needs some attention as well.

Great place. Always willing to help and go the extra mile

Had a great experience! The staff was very friendly and knowledgeable!!

Went in on a Sunday, and there was one sales rep working. Unfortunately had a long wait due to this, and there was a line of individuals behind me. COVID may be responsible for this staffing issue, but it was unfortunate either way.

It was not good he told me class a call drivers license was fake and told me I had to leave his store

Had a great experience in the store. Nathan, the manager, was awesome

I love this store! The staff is friendly and knowledgeable and the atmosphere is calm. Jessika is especially awesome! She has helped me twice now in transitioning to my new phone and helping me to recover stuff I thought I had stupidly deleted forever. She is so patient and sweet! I know all this phone business is a 1st-world problem kind of thing but, it sure feels nice to have someone like Jessika take my frustration seriously and lift a huge load of stress off my chest. Thank you again Jessika!

The new manager is great! Just what this store needed, will be our main store now.

Christopher is extremely helpful, he is definitely worth going to see. He was very knowledgeable, and friendly. The store is in a convenient location and is clean. We highly recommend this ATT store.

I walked into AT&T store with a box of fruit roll ups . Just by chance Janoah loved fruit roll ups too !! 😋 We killed the whole box and at the same time, I ended up with a great deal on a new phone from Janoah. Great guy and enjoys the same great snacks as I do. Just Show up with some beef jerky or some fruit roll ups for some great snack food, as you talk to a great dude and get a awesome deal on a new phone. 😁👍🏻

The Webb city ATT is the place to go! They are quick, knowledgeable and genuinely care about giving you the absolute best options. I hate being sold to and I left this store buying things I did not intend on buying because I actually wanted them. I’d go here over the other local store any day!!

I would rate this store 0 if I could. They added insurance on my phone when I tell them I didn’t need it and next up with out asking me. Very disappointed I guess that’s how crucial is to check your Bill once you get it.

After running a maddening experience with the Joplin corporate store we drove on to Webb City where we were treated very well. The person helping us was super nice, knowledgeable and helpful.I would not have given Joplin a single star but Webb City gets 5 hands down. I guess corporate is code for arrogant and not in need of customers

When I first walked into this establishment I was pleasantly surprised by a tall haired, nicely dressed fellow. I believe his name was Janoah. I was a very difficult customer. I wanted to see every color of every phone in the store. And I changed my mind after the paperwork was almost finished 5 separate times, and yet this young man never lost patience with me, even when the store closed for the night and I was asleep on the guest ottoman, he kindly woke me up and told me it was time to leave. I will definitely be visiting them again ! Thank you Janoah.

I was sold a plan that does not work in my area I have had numerous conversations trying to fix the problem I have had NOTHING but a run around with AT&T They have lied to me more than five times They changed my plan without telling me and do not even offer me the plan I signed up for anymore (that didn’t even work in my area anyway) AT&T has charged me different amounts every month since I’ve been with them The phone cuts out and drops calls NIGHTMARE!!! I’m disabled and AT&T have taken advantage of me BUYERS BEWARE of AT&T Had to call again spent one hour and 15 minute on hold then was disconnected I have never seen a company do business like this before VERY SAD 😢 Tried to post a photo of the time I was on hold it will not let me

New staff. Would highly recommended going here

Do not buy from this store! Drive up to Joplin if you are going to have AT&T. Service after the sale is horrible. Representatives mislead and managers do not take corrective action. DO NOT, repeat DO NOT buy from this store unless you want frustration.

I had a wonderful sales rep at the Webb City location. It was a quick and painless setup on my new 9 note!

They took a minute b I t got my plan straight in the end Ive been with Att for many years and plan on being with them indefinitely

Male associate was very rude and condescending. Will never set foot in the Webb City store again. Would give a zero star if I could.

Had a really easy and simple time setting up a new work line here super friendly and supportive staff!

Chanel was great and gave me a tarrific deal highly recommended

The wonderful man at the store, Janoah I believe (like Genoa salomi) was so delightful I give him 5 golden stars. I dont hand out 5 stars very lightly. My own sons birth received only 4. I asked him questions about att&t and he answered them, then I asked him questions about life, he answered them, then I asked him the meaning of life. Many people have tracked up the highest mountain in India to see the smartest Munk only possibly answer that question. Im telling you now, the smartest Munk in the world was at this store, and now I know the meaning of life.

Very helpful and friendly staff. We were welcomed and very pleased with our visit.

The gentleman who assisted us in Webb city was professional, courteous, helpful and seemed to really enjoy his job and his customers.After being disgusted with the arrogance and general we dont need you attitude at the Joplin Corporate ATT STORE this gentleman in Webb City was really a welcome change.

They are knowledgeable and very friendly service.

Purchased Samsung Galaxy Note 8 and a $49.00 glass screen protector which was installed by the person who sold me the phone. The glass screen protector fell off and could not be re applied. After waiting over 20 minutes to be helped, the person who spoke to me acted like I was a bother. Told me that because It was past the 14 day mark to do anything about it, I would have to go to the screen protector company and register the protector and see if they would replace it. I have had the phone 30 days. Then she said the problem is the Galaxy Note 8 has a rounded edge and the glass protector doesnt stick very well.. Guess they left that part out when they were selling me the phone and protector.Asked to speak to manager who was not there. She called another person on the phone who was of no help. I spoke to this person on the phone and was basically told too bad, it been 14 days.I suppose spending almost a thousand dollars and being an AT & T Customer for over 20 years does not count for anything.Very rude customer service.Guess customer loyalty and service means nothing in todays business environment.

They were extremely helpful and patient with my elderly Uncle!

I love this store! Kevin is a really great employee who always has your best interest in mind and goes above and beyond to help you!

Very friendly and knowledgeable staff.

They do not have their stuff in order. Cant even do a return on a 14 day return policy on the 12th day because att didnt utilize any fail safes for their new upgrade on their computers was told 3 different things about my cost then had to return with invoice but they still couldnt do it have to come back tomorrow.

Very nice store with patient friendly staff

ABSOLUTELY AMAZING STAFF!!!!! I live in Carthage and we have a local AT&T store. And I will still drive to Webb City. Anytime I need any kind of help!!!!!!!

Easy location to pay prepaid phone bill

Joplin mo is a lot better then webb city

Friendly staff and knowledgeable

Ask for Kyle...he is a great nice guy.

Very helpful transfering data to new phone.

We had such a pleasant time here. Went in trying to add my girlfriend to my bill, putting an insurance claim in on my phone, and trying to get quotes on internet and cable for out move in August. What an awesome pair of employees you had working July 13th around 6pm. We had alot to go over and one of your employees stayed almost an hour after his time off just to make sure we were fully taken care of. Ive never felt complied to take the time to write a review like this but ibqork in an industry where reviews mean alot. I cannot tell you enough how valuable these employees are to your company. They are the frontline and make a great showing of your company.Chris Pearson

Andrew was very helpful and patient!

They will tell you thing that are not true Sell plans that AT&T does not support or so I was told by AT&T and you cant do anything about it

Great customer service. They are friendly and do not talk down to you if you have questions

Shannon was very strong

People are very rude at the webb CITY location if you got a problem they threatened to throw me out of the store at the Madison location across the street from Wal-Mart. I rated them a -10 or negative 10. I am not happy with the way this place treated me. I called the main office and let them know as we2

Good customer service. Very friendly.

Exceptional. Chase went out of his way to help me. He was able to lower my bill.

Great job!!! Kyle and Jessika are the best

AT&t service isnt so good if youre in a rural area I always struggle to get signal and I pay a lot of money for the contract.

Great, fast, friendly service!

Man was hateful when I asked to simply buy a phone with CASH. Apparently it is no longer legal tender to this so-called company

Excellent people and so helpful

Excellent service and friendly staff

Great place to buy a phone

Lil slow on helping but helped none the less solve the issue

Very helpful

Great service

Thank you Dallice

Great customer service!

Good place to get a phone

Very fast service

Helpful staff.

Friendly service.

I always seem to go on to the Joplin store or worse, online to get what I need!

Thank you Andrew

Awesome store

Very helpful

Very helpful

Very friendly staff

Helpful and friendly

Nice store

Great service

Great friendly

Friendly service

Love this store!!!

Sucked