We’ve been with Cricket for 3 years now and I will NOT go anywhere else. From day 1 Melissa the Webb City store manager has been incredible-down to the point she knows our kids names! When things didn’t go well with our old carriage Melissa not only got us an incredible deal but she even checked in afterwards to make sure that we were satisfied.Yesterday, we stopped in and upgraded ALL our phones. Melissa was able to get all 5 lines new phones and still stay under our budget! Joanne helped and she was incredibly sweet and helpful.Webb City Cricket is by far the best store.

If you NEED help with anything Cricket, DO NOT GO TO THIS WEBB CITY LOCATION! The manager, Melissa lied to my 80 year old Gramma on a fixed income to attempt to make her spend over $200.00 unnecessarily. She said they do not give customers paper receipts for payments made, that sounds suspicious. Due to there stores internet service continually going out, they were unable to even finish our transaction. We then went to the Cricket located on Rangeline in Joplin, Mo and found out exactly how we were lied to by the manager at WEBB CITY LOCATION, Melissa. Melissa then called corporate trying to get the Joplin store in trouble by saying they let us call from their store to cuss them out. Really? Yet another lie from Melissa. This female needs to be FIRED IMMEDIATELY!

I have to say I live in south Joplin and I will not go to Joplin store. But when I went Webb City Melissa the store manager helped me and she is great she knows her stuff all to well. She knows her job and her phones and she is a great person. I don’t know who I need to let know this but that girl needs a rise. She treat you like family. Very caring and nice and sweet I could go on and on. She has a big heart for her customers. So go see her at Webb City cricket wireless Melissa the store manager!

Went in today to look around and see about a new phone. She helped find me the perfect one with accessories that will help in my day to day life. Her and her crew are always so polite and dont mind if I bring in my kiddos. Thanks guys. Pleasure doing business with you!!

I’ve been a cricket customer for years. all employees have a great attitude, and always go the extra measure to make sure they can help you with any problem you have with your phone. great store, and great employees!

Melissa and Sharon are amazing. They help when with all my needs. When I had a hard time getting on the my cricket app darion help with the problems. They truly have a great team at Webb city cricket.

I’ve been a cricket customer for years. I wouldn’t go anywhere else the manager Melissa and her assistant Sharon always go above and beyond for all of my needs. Very pleased every time I come in the store.

The employees at cricket are absolutely amazing!They will help with any needs or questions you may have and they all have amazing personalities!

Melissa Chambers helped me out a lot with figure out my cricket app. Sharon Wilson greated me with a warm welcoming smile.

The staff is always so helpful. I drive from south Joplin to the Webb City store because they are so much more helpful

Terrible service today, dont know if there scamming cricket or scammed me for $5.00, but I wont be back to this store. Report filed,

Great store in Webb city! The manager Melissa helped me and my family. I went to another store and it wasn’t good. Than, I came back to Webb City and it was so much better.

The last that helped me was the best! We were joking and having a great time while she activated my new phone!

I was with Verizon for a few years, then I came to cricket and now I have the best service I’ve ever had! I will never go back to anyone! The girls at this store were amazing and so helpful.

Cricket wireless is always so helpful no matter what the staff is amazing

Very nice staff. Clean store.

Melissa and the rest of the team are amazing! Ready to help and answer any questions I may have. If they didnt know the answer off the top of their head they promptly found an answer!

I live in Joplin but still prefer to go to Webb City instead love the people and always helpful not a long wait great store

Manager here tells my ex girl friend someone impersonated her. This is a straight out lie and the other store reports my phone stolen another lie. You dont want to deal with these people if you dont like liars or your phone marked stolen.

Best place to go to good service by professional know exactly what there doing if ur in a rush an need to be somewhere quick they got you best provider I ever had an I been thru maney I can get service anywhere there so nice an quick to awnser any questions you got absolutely love this place

Absolutely love this location and staff. Great selections of devices and great selections of accessories as well. Always look forward coming to this location and I would highly recommend the local stores to anyone. They have the best plans and prices as well, and you can bring your own phones over from other carriers! Cannot go wrong with these prices!

Chatted with Melissa Carr about some issues with my phone. She is very knowledgeable. So very happy I switched to Cricket! Go see these ladies at this Cricket store. Theyre great.

Jamie Martin always goes above and beyond in customer service! Way to go Jamie

Stop by Cricket I’m Webb City and see Janella and Melissa. Great customer service. I highly recommend for all you cellular needs.

Great customer service Melissa the manager is amazing and the staff plus you get 2 Melissa Carr is very professional and they know there call phones

Purchased phones on July 19th. Paid an extra $50 for the ICE screen protector. My husband cracked his screen 3 weeks ago. We have continuously been blown off. Told we needed to file our own claim when we didnt apply the product. Was told to begin with to come to the store for a claim number and we could go and get the phone repaired. Then it turned into waiting for an email. Here we are almost 2 weeks after visiting the store with no emails. No phone calls back from the manager. When my husband does call he is lied to. Or like me was told the manager was either on lunch or sick. Very disappointed with this store. I have been a cricket customer for 5 yrs. Never had any issues with any other store we have visited. But this one in Webb City is a joke.

Their supply was very short for their new customer promotion but they did grate with what they had!!!!!

Amazing customer service! Love the manager

Switched to cricket and definitely should not have

Charge you for everything buy a phone 25 activation fee even if you already use them straight trash company

Love this place melissa is the best.

Always friendly and awesome customer service

Everyone is very friendly and helpful

My kids love the service

Professional and personalized service.

Great friendly customer service

Getting phone service taken care of

Friendly people

Cricket is da bomb

Good deals