It was a good experience. The store was clean (a DEFINITE PLUS). It wasnt crowded at all. I wound up ordering the product that I wanted online for a better price than I saw in the store. While I was there I also found some great prices on a few other items that I needed
Tried to buy ammo and hunting tags tonight. Pressed the help button twice and waited about 15 minutes. No one came and didn’t see and sign showing someone wouldn’t be there. After finishing my shopping I asked the employee at the front of someone was working in sporting goods. She’s said she would send someone. Went back and there was two employees one being the manager. All they could say was sorry he’s at lunch. Now I can completely understand an hourly employee on lunch. But what I don’t get is how there can only be one person in the store that can sell those items. What business has managers that can’t do everything that is ask of the employees under them? I wasn’t the only one there for the same thing. We could have taken anything we wanted including guns and they wouldn’t have known until the employee form sporting goods came back from lunch.
Not one cashier to work the registers at 10 am. Deli bar code scaner needs a new part that they are waiting on. We needed to get a clerk to manually enter the purchases. I wonder what pay Walmart is going to give me.
Its not usually to crowded. Rarely are things Im looking for Out-of-Stock. Employees are generally very friendly and helpful. Check is usually fairly quick, if youre grabbing just a few things...if you have a longer list; expect to there a bit longer.
A good sized Walmart that is close to the rural area that I live in. While I have a small Walmart just a mile away from where I live, I try to save up my purchases for when visiting the Wentzville Walmart. Good selection. Well run.
Shelves were missing numerous items. Self checked my full cart of groceriesOnly 1 manned checkout lane openGood produceEasy to navigate store
Thank you Associate Lilly! My daughter was going to her engagement photo shoot and it was going to rain. I called, spoke with Lilly, and told her I was trying to find a clear umbrella. Lilly went to jewelry and outdoors to check for me. They did not have a clear umbrella but I appreciated that Lilly went and looked for one.
As usual. They are ALWAYS understocked no matter the day or time. If they are actually using the POS then they would know what is selling & order more. Unfortunately that doesnt seem the case at this Walmart.Now prices are going up yet 90% of the time I have to check myself out. Cant pay employees, the CEO needs to make more billions.
Store was busy as usual, staff was very helpful. Store was clean.
So I obviously don’t need to explain to anyone what a Walmart is, but if you’re looking for a quality Walmart that almost always has their shelves stocked and a relatively clean store, this is your place. I live 6 minutes from a Walmart and will travel the extra 20 minutes to go to this location. It has a very new, big city feel to it. It’s very clean, the lines usually aren’t terribly long, there aren’t crates and pallets of I stocked merchandise sitting in the aisles for days at a time…
I’ve been using the grocery pick up service since Wentzville Walmart has offered it. The service has been gradually getting worse. Today was the final straw. I started my pick order the beginning of the week to pickup on Friday morning when we returned from vacation. An hour before I was scheduled to pick up my groceries I received a text and email stating my order was canceled due to operational problems. Seriously, one hour before pickup??? I then go to the store and the deli, bakery and all of the meat areas are completely empty. Still continuing to get what groceries I can. I get to the check out and am told I have to scan my $250 worth of groceries by hand because they don’t have cashiers until after 9:00. Tell me what are all the employees that are just standing around doing. This is totally uncalled for. I am saddened that I will no longer be shopping here for my groceries. There are plenty of other grocery stores in Wentzville that I am sure will appreciate my business
I love the full stocked shelfs, always find what I need. Clean restroom that is a plus ➕👌
The store is pretty clean. Bathroom are usually dirty. Most of the employees are nice and helpful.
Where are the cashiers? Two lanes and 10 people deep and nothing. Corporate start giving jobs back OR give me my employee discount and I will use self check out. I come here to shop not work. #tiredofit #peoplenotkiosk
Walmart is always such a joy. You walk in with a heart full of Hope and a pocketful of money; you leave feeling like you graduated the top of your class and through your money into a certain politicians trust fund. What a joy it is to work all week and then spend half of it buying groceries, vehicle accessories, hot wheels, Pokemon cards, seasonal candy, clearance rack, some new nail polish, a couple new shirts and maybe even a nice pair of flip flops. Top all of that off with a delicious candy bar from the checkout lines where you have to scan your own products. What more could one ask for? Not me.
This is explicablly for people who do Doordash or any other delivery service, the store is understaffed and makes waiting an absolute. My pickup was scheduled for 6:51 and its now 7:41, and its for 5 items. Two different employees sent me to two different places. Not an issue with the employees, theyre just understaffed and busy as hell. So be aware before you take the order.
They have most of the things needed. The store is clean and the employees are nice
Some shelfs low in stock or out of basic needs. Long self check-out lines. Some items removed so your only option is sams brand or knock off items.
Its a Walmart and a subpar one at best on a good day. Great place to observe feral wentzville folk in their natural environment.
This store has a larger selection than most and their prices are generally hard to beat. Only downside is the checkout process. Either increase your checkout associates or your self checkouts.
Sub par Walmart by far. Racially profiled my soon to be 22 year old son who purchased W-d 40 for his job as an HVAC technician!!! Asst manager yanked item out of his hand after purchase and manager was useless. We will not recommend this store and will share our experience with everyone we know!!! Target and Kohl’s here we come!
Unfortunately this place is slowly but surely forcing customers to check themselves out. I prefer to be checked out in any store mine individual who was working and making a salary. I dont work at Walmart so why should I check myself out
4 stars because you have to check yourself out other than that its a good store....💯
Nice customer service experience, very prompt, friendly & helpful.
No cashiers. Not one.Employees are so complacent and uninformed, they resort to lying, in an attempt to appease the customers.I asked an employee for the managers name and her reply was, “Why should I tell you”.I then said, “Because I asked”!What the heck is wrong with these employees.I’ve resolved my issue with this inept facility.Dierbergs Market in DesPeres, MO is where I’m shopping. It may cost a little more, but for the service and customer appreciation, it’s well worth it. Absolutely!
I usually go to a different Walmart. But this one Walmart listed. I could not find anything. There was no one to ask. All of the employees were in the front. I searched really hard for the things that I needed. I never found them.
Always find great deals and cashiers are nice and helpful
When I rate walmart I use my own preference features to scale/rateWell stocked with new products - 5Friendly staff/good atmosphere- 5Cleanliness and proper display- 4Easy check out/plenty registers/pos areas open- 3
Nicely remodeled. But never enough cashiers.
Needed to exchange some jeans last minute before the school year begins, the lady at customer service was extremely understanding that I didnt have a receipt and got me a gift card so I could pick something else out for my daughter as they had sold out of her size. A++ to her as I did find two t shirts and a jean jacket that I have looked everywhere else for. 😊😊😊As a side note, this is not my local Wal-Mart (mine is in Mexico, Missouri). Im impressed with the speed, customer service, and overall experience I had here today. Wentzville Wal-Mart take a bow 👏👏🤜, all others take notes🗒📝👀👀. This is the way Wal-Mart should be representing. ❤❤
Alot better then troy biger and more options
Usually forgets things during grocery delivery. Easier to just do pick up so I can check before I leave
The guy who helped me in the tech department was really polite and knowledgeable about the printers I was looking at.
I love this huge Wentzville store, especially the international food isle. I was able to find items from so many different countries, it was amazing. I will be back. Better yet, I will mark them as my favorite store for online shopping. Thanks.
Clean and very helpful... Always a great place to shop.
Pleasant shopping experience, nuce clean spacious courteous cahier only wish there were more cahiers. Walley world never hired me to check and bag my own groceries therefore they need to put more PEOPLE ON THE LINE
Bought 2nd Ozark Trail 12×12 pop-up canopy . I was hoping that the last one fell apart due to my error. But apparently thats not the case they are very cheap And only got to use the 2nd I purchased 1 time before it fell apart! Do not buy one of these, its a waste of your money, time, energy, and frustration!
I went on a Tuesday. Their shelves were practically empty. I will not go get groceries there on Tuesdays again. It all looked picked over too.
I will never use the pickup ootion again. I had to wait 45min. for 1 pair of shorts. I then hadcto call again to find out what the issue was. They didnt put me in que to have the shorts brought out. To top it off I got attitude from the girl on the phone and the girl who gave me the bag.
I found everything I needed. The ppl were so nice, employees very helpful. Ill always shop here now
Grapes were good this time.
Going down hill. Doesnt seam like they care about their customers. Whether it be dodging the product sitting all over the isles (apparently they stock during the day now) or people trying to put it away, waiting for one of the 3 cashiers to wait on you or you know you can wait on yourself. Seams like they just want your money. And I heard their trying to cut workers hrs too. I wont miss them
Im starting to detest Walmart. Very low on cashiers everytime I go. Its like Walmart is forcing customers to use self-checkout, if I want to bag my own, Id expect to be paid! Ordering online is a nightmare.
Great place for quick run for forgetting things you need
One of the better walmarts with inventory and polite people!
Clean, love new set up, friendly helpful associates.
Picking up prescriptions, no waiting lines and always ready
Literally best store to walk in. love ya walmart.
Everytime I go, I cant get through the isles because so many people get the pick up service. When people shop themselves, they move through the isles, keeping them clear. When people order, the cart to get loaded just stays in one spot causing bottlenecks.*update* pretty sure shelf stockers at every other walmart Ive been to work during the night shift. Middle of the day is counterproductive.
45 minutes to return and I had 2 people in front of me so much for customer service we have a better experience with the robot and self checkout for real
This was not a very good experience from them. I went for a oil change. My car was in for a hour. When I go to jiffy lube its 10-15 mins MAX in and out. Then this guy sat in my car when he brought it out and sat in there going through my car. Even stole some change out of my car. So when I left walmart had to go to jiffy so they could fix it. because my maintenance light was still on.
They always have what I need when I can not find it any where else.
They need more cashiers and leave self checkouts open longer. Lines are too long and have at least 6 people in line at each one.
Avg Walmart. Some things they have too much of and many things they dont have on the shelf at all.
Lately they are out of stock on a lot of different items.
I drove 20 miles here hoping to find jeans that fit and Im very disappointed. There were three styles that might have worked for me, but the dressing rooms had a hand written sign that they were closed. I called the store hoping there was some way around that. The operator was as helpful as she could be, but no one came. I called back when three more people joined me wanting to try things on and was told shed try to find someone. I waited, then walked around some, checking back off and on to see if someone showed up. I finally called again and was told the person with the key was on a register. I realize Im only one customer on a busy day, but at least three more hopeful people didnt even wait as long as I did. This is the first time Ive been mad enough about service in a store that I have walked out leaving a cart full of items. Not mad at the person on the phone or the one who was called to check, but at the management who made the decision that the dressing rooms were not a critical station on a weekend.
This Walmart usually has everything in stock. Some management needs training on caring about people in the town that do not want handouts, just want a place to stay warm and dry. I see so many people helping out in wentzville except some of the management here. It is probably just the higher ups though. Food is always fresh, usually workers close by to ask questions if needed, restrooms are usually really clean, customer service ran well, sporting goods night associate is the best employee there. Informative, sincere, and, listens.
I went there hoping to get a certain item and what do you now they had it. Thats Wal-Mart one stop shop!
Getting more and more frustrated with lack of cashiers. I dont mind checking myself out, but now theres long lines at self check out. More than the wait, the self checkout lanes are always dirty. Im in there once a week and its getting pretty gross.
Always a disappointment, shelves usually half empty and a poor selection, will look elsewhere for my needs. Every visit there is something I need that I cannot get.
There was only one check out lane open other than self check out. Stood in line along with nine other people. Had coupons and had to go through a regular check out lane. Tried to call the store to get help and no one answered the phone. Really poor service today.
Saw sharks walking around. Nice employees
Its walmart, cant find anything, always out of everything and no one who wants to help. You usually cant even find someone.
What can I say. Its walmart. Would anyone expect a 5 star experience at a walmart? The employees always seem miserable and typically are not helpful. In fact, it often times seems they feel customers are in THEIR way. Company culture...
Rude employees, empty shelves, employees know nothing about the store or their departments
Like every other Walmart! Lots of good deals!
Hate you have to scan your item. Dont pay me to do their job.
No dine in but can go through drive thru. Food is good for fast food
Good deals rolled back
Lots of good deals. Love what they did with the liquor isle. Very cool & big selection. Need some good port wines added though and bottles of good moscatos. More scanners and workers need to be around to help in the store would be nice.
I was exchanging empty propane tank for full. The clerk BARELY spoke English. That took a while before she understood, THEN she had to go find the book to scan. Just saying... It was a mess
Way to crowded. Had to shop and then work for myself to pay. I hate having to go to Walmart
Spaceous store. No wait to check out.
They start letting customers know at 10:30 they will be closing at 11:00. the speaker system seemed to be set at an unusually high value. There were plenty of products on the shelf for the last minute stocking stuffers. This year they have all the seasonal Christmas food items in the same section. Doing so made it very easy to find what I was looking for.
Great walmart had everything we needed
I had a grocery order. After an hour of waiting after I got a tracking number I had to call the corporate number. They told me the delivery driver, from Doordash, brought the order back. No reason why. I had to call the store to see what happened. No explanation and I was put on hold for 20 minutes. I got my money back but it seems there is an issue at this location.
This is a great place... Customer service is top notch!!!
Went thru self check out and despite being busy the cashier would not leave me alone. She basically did the checking for me since it was not done to her liking.
All Walmarts are the same. But their Garden section was Awesome.!
Parking was a nightmare. I found everything I was looking for but the lines for checking out was long for both self checkout and cashier assistance
Did not have everything we were looking for
Had what I needed at a fair price.
The store was kind of a mess, it was picked apart like during the holiday season. The cashier was totally unfriendly. Three stars because I was able to get the few things I needed, but not a great experience.
Was able to find what I was looking for, store was clean
I have nothing negative or positive to say about this place. It was simply ok.
Nice Walmart very clean but as many of them are lengthy check out lines. Walmart needs to take notice that many of us are shopping there less because of lengthy check outs.
Disappointed. I ordered 100pc fried chicken for a graduation party. It was over cooked.
Loved it! Very nice and easy to find.
Its Walmart... expect consistent prices. I usually get in and get out as soon as possible. I dont expect that I am walking into a super friendly and helpful environment. So when I do need help and get it from a competent employee I am left with a satisfied experience. Its a tradeoff for consistent low prices. When I expect more I shop elsewhere.
I mean. Its nice that theyve started playing music in the parking lot. Car stuffs to the left, electronics in the back, and food to the right. Craft stuffs by the car stuff.
I mostly use the pickup on the app- the workers are always super nice and courteous and for the most part they always have what I need!
Its Walmart. However, it was well stocked and clean. Rest room was cleane
Went right in and out. Most people respected social distancing. I felt safe. Good job everyone.
Our server was awesome!! I wish I could remember her name. She was an older gal that has the best personality! I use to be in the restaurant business for many years and its great to see people that put their hearts into their work! She reminded me of my loving grandmother!
It was good and there is lots of help.
Its a Walmart. Nicer than most seems bright and open when they dont move and change the store around all the time