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Keri Coach Works
15 Urban Ave, Westbury, NY 11590, United States
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Keri Coach Works
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Lu
Review №1

My car needed body work & repair from a car accident & was restored just like brand new. The staff here was very nice & very competent about everything. They came highly recommended & I see why. Excellent customer service all the way around!

Ka
Review №2

I was very impressed with how efficiently this business operates. Adrian & Stella were always on top of the status of my car repairs. They were very professional & a pleasure to deal with. My car looks like it did before the accident. I don’t anticipate any problems, but repairs are covered for as long as I own the car. Adrian told me to bring the car back in if I have any issues with anything. Very satisfied.

Ei
Review №3

They provided excellent service, explain to everything to me that I needed to do. Very professional, nice and understanding

D
Review №4

This was a great experience. The staff is very friendly and very helpful. They handled everything from working with the insurance company and getting a rental vehicle for me.The vehicle was repaired early then expected. This is the 2nd time I have brought my vehicles there for repair. I highly recommend this place to everyone I know.

Pa
Review №5

Kerry Coach Works did a wonderful job repairing my BMW after getting.side swiped on the passenger side. They did an excellent job on color matching and blending. I cant tell where the damage was.Many thanksPaul Sandgren

t
Review №6

Everyone I worked with was very nice, professional and knowledgeable. Both dropping off the car and picking up the car was completed quickly. I will definitely be using again for this type of service.

Da
Review №7

Really top notch service. They even gave us extra paint for touching up future dings and scratches.We were sent here for an insurance claim and they took care of almost everything, unfortunately we still had to deal with the insurance company a little bit.... But dealing with Keri was pleasant and they made everything easy. Keri Coach Works A+++

Li
Review №8

Keri Coach works is not only very professional but they are also very efficient. My car was returned to me within 3 days and the quality of the work done was excellent. Highly recommend using them for any body repairs needed fir your car

Si
Review №9

Stella is amazing and is very understanding of the customers needs and wants. She was very helpful. They got the repair done in a timely manner . Would definitely recommend

JO
Review №10

Great and quick job by Keri Coach Works. They repaired my door very quickly. The quality of the body work is pristine. The people at the front desk were nice, helpful and thorough. I would recommend them for any type of auto body repair. Thank you.

de
Review №11

Absolutely the best experience Ive had in my lifetime when dealing with an auto body repair shop and on top of that, it being a Tesla. First off Stella has been delightful, then came Dan to do the walk around, such a comforting and understanding person, finally there is Steve, he made sure I was satisfied to the tee. Youll never expect for such times to be soo seemlesss and fluid. Body shop visits have always been dreadful, but I was blessed to be in the hands of such caring people. I highly recommend just stopping by to cross check how factual this review is. 😀

Na
Review №12

My insurance company suggested keri coach for my car repairs and honestly I’m glad I took my car here because there was no disappointments once so ever. This team provided excellent work in a timely matter. I was back in my car within a week! Strongly suggest taking your car here ! 10/10

je
Review №13

Kerri Coach is absolutely amazing! They were very professional and a pleasure to do business with. My car was ready earlier than expected and my truck looked amazing. Beyond happy with my experience with them. Everything was perfect, I highly recommend! This business is top notch.

De
Review №14

Great service. Everyone knows your name. You can drop your car off and drive away in a rental. They perform the estimate and go straight to work to get your vehicle fixed. Great craftsmanship in the repair. Awesome front office! I give them my highest marks for auto repair.

Ma
Review №15

When I picked up my car it was immaculate, cleaned and washed on the inside as well as outside and the body work job was done excellently. Very easy service all around including the rental car I received. I thank Keri Coach and I will definitely use them again if ever needed and would recommend them to anyone as first choice for a body shop.

Vi
Review №16

Great job guys!! Staff was very professional, fast working, empathetic, and attentive to my needs. If I need any work done to my vehicle in the future I would definitely come here again and I would definitely recommend this company to others. My car was fixed in two days. Amazing work!!

Ma
Review №17

Excellent Service. Very accommodating. Everyone has a pleasant disposition. Highly recommended👍🏾

ra
Review №18

They were very efficient, professional and courteous. Car accident is a stressful event but they made it so easy. Very thankful for the great service. Highly recommend

Ja
Review №19

I had a great experience. The staff is very nice and very professional. They did a great job on my car. I would highly recommend to everyone.

Ye
Review №20

After a school bus side-swiped the entire passenger side of my vehicle the damage was unbelievable. I never thought it would look the same again. Picking the car up today from Keri, I was sure it would still be noticeable. The work done was impeccable. No evidence of the damage was visible from the back bumper to the front bumper everything had been done perfectly. The car had been detailed and cleaned and looked as good as it was when it was brand new. The work was done under the time that they had estimated and I have nothing but praise for them. I would highly recommend them for your auto body work. They were recommended by my insurance company and I can see why. Thank you Keri!

Sa
Review №21

I had got hit at a stop sign and had used Kerri Coach to assist in fixing my vehicle. They did a fantastic job in a timely manner. Thank you for repairing/cleaning my vehicle. Much appreciated and highly reccomend them.

Le
Review №22

Great customer service, the repairs came back immaculate, I will recommend there services to anyone, I know and in need of any repairs or body work. Stella was amazing!!!

Sh
Review №23

Keri Coach Works provided a great service. The team is very professional and from the first contact they clearly explain and secure all expectations. They have all services there so you can leave your car, pick up a rental and once your car is done you just return the rental there and pick up your car. Adrian and Dave helped us out and they both communicated as promised and in a clear, consistent way.

Ma
Review №24

Keri Coach Works is such a pleasure to work with. They are very honest, friendly and punctual.

Kr
Review №25

This is the second time that I have used Keri Coach Works. Both times they have been professional and quick with repairs. I was kept updated with progress appropriately, and I would recommend them to anyone requiring auto body repairs.

Ri
Review №26

I had a very wonderful experience people are super nice very respectful and very helpful the work is a one quality they do the right thing to take the time I am very happy with the outcome of my vehicle they did a wonderful job I would definitely recommend them and the work is guaranteed for life

ce
Review №27

I have used this shop a few times and I have always found them to be professional and honestNo complains always happy with their workI have used them for our company vehicles and personal

An
Review №28

This company was extremely Amazing they explained everything in detail The secretary was outstanding the owner of KERI Coach was absolutely amazing too I am so glad that my insurance company Geico sent me to a very reputable company I had an accident and I got it through my greatly appreciationfrom Keri coach they help me through everything that I needed to get filled out they were just outstandingI never expected to get the car back as fast as I did in the workmanship was outstanding my car looks brand new again Thank-you again Keri Coach

Ni
Review №29

Super professional, Stella is amazing, always in touch with updates and always ready on time as promised.

Ti
Review №30

Great quality work; friendly helpful team that worked quickly to get me on the road. Rental was very easily arranged.

Ad
Review №31

Amazing place if you want to have any bodywork or paintwork done. I was the victim of a hit and run and went here to get my repairs done. Dan and Liz went above and beyond to help me make the truck look new again. They took the time to walk around the truck with me and tell me what work was gonna be done. They even took care of getting rid of some old scratches and fixed an old paint job that was botched by a previous repair shop. The truck looks as good as it did when I got it off the lot. I was treated with professionalism throughout the entire process. The work was completed within days and there were no delays. I actually got the truck back sooner than expected. I also had my rental vehicle waiting for me when I dropped my truck off and when picking up the truck I was in and out within 5 minutes. I can’t recommend the place enough. This is the only place I will look towards for any kind of auto repair work.

Br
Review №32

I cannot say enough about this company. I had a car accident and was unable to drive my car. From the first phone call I made about my car, within minutes, Adrian had arranged towing and I never had to worry about anything. Adrian made my experience seamless. I truly was never aggravated, upset, or worried about anything. By far, one of the best experiences I have ever had when dealing with car repairs. Thank you again for absolutely everything.

La
Review №33

The people at Keri Coach were efficient and professional I would not take my car anywhere else. From the time I had my accident Stella and Dan were outstanding.

Ad
Review №34

Polite and friendly staff, completed the work faster than predicted and great business hours made this a great experience.

Na
Review №35

Great experience every step of the way, especially Stella who made the entire process seamless with superb communication and I would recommend this shop to anyone. The whole staff at Keri Coach including Dan and Adrian were amazing as well. They completed the job in timely fashion, I’m beyond satisfied with their work. This is the place to go to have your bodywork done.

Jo
Review №36

We had a great experience here. Made the process very easy and work came out great. Very friendly staff and also fixed a blinker that was out and plugged at tire unrelated to the work being done for no charge. Would definitely use them again

Ri
Review №37

I have used them in the past, there service has only gotten better. Everything done in house, my car got damaged on Friday and by Monday it was finished. Not only was my repair done beautiful, but they washed & vacuumed my car. Stella is the first person u come in contact with she does a terrific job, knowledgeable, very professional. I would not bring my car to any other body shop.I highly recommend them. Thank you. Richie

Ju
Review №38

Great experience, would recommend to anyone needing to get body work on their car. Very knowledgeable and helpful

Li
Review №39

Excellent service. All staff especially Stella very informative and kept me updated on the status of my vehicle.

Br
Review №40

Brought my car here after a fender bender because it was one of State Farm’s preferred auto body shops. Needed some rear bumper work done. Brought it in on a Thursday afternoon and had it back by Tuesday just like they promised. Reasonable estimate and work was good (have two small issues I have to call back about in the morning). Will update after speaking to them.Update: Called about the issues they were super helpful, took the car in and fixed the issues in the same day. They say they guarantee their work and they definitely uphold their word!

Su
Review №41

Consummate professionals who are amazing! Great service from start to finish! Highly recommend!!

ro
Review №42

Very professional. Very easy to work with. All the workers are very helpful and nice. If your a BMW fan then this is definitely the place. So far so good. Thanks

Fi
Review №43

Very professional staff with amazing quality work.

Sa
Review №44

Definitely recommend 👌 Everything was a smooth and fast process, any and every change was explained to me in great detail. Will use in the future for sure !!!

To
Review №45

Every aspect of the transaction was handled professionally and friendly.The work was excellent as was the intake and pickup process.I cant be more positive and will return if I need any further work.I certainly will refer friends -

An
Review №46

Superior service and quality. No surprises. A truly 5-star experience. Highly recommend.

ca
Review №47

Courteous and efficient process from beginning to end. Totally hassle free.

Ja
Review №48

Amazing service! Talk about a place that picks up your phone call - each time you call! Their work was genuine and identical to my car prior. My vehicle got rear ended by a Ford F-150. Whole trunk got scrunched up and my back bumper was hanging. Replaced everything as needed and I’ve found no issues at all with their work. Would highly recommend!

Ra
Review №49

Great place! Professional and friendly staff, will listen and help your needs the best they can.

Cl
Review №50

I took my car that was hit in the parking lot while I was away. KCW gave me a fair estimate, delivered on time and were professional. When I noticed a little paint imperfection, Brian helped me with taking the car back and addressing the issue, in less than 2 days. Very satisfied overall.

Jo
Review №51

Great place to have body repair done to your vehicle. Staff is great and professional. Five star service. One of the best shops around.

WI
Review №52

This is one professional operation. They have a GEICO hotline inside the office, an Enterprise car rental 30 seconds away, and a super-talented body shop team. And they handle all of it for you. Everyone there was helpful and nice--it couldnt have been a better experience. One stop for everything after an idiot smacks into your car!

Ke
Review №53

It was a “rear end” case and the other party’s insurance paid it, so can’t comment on the pricing. However other than that the service was best I have experienced so far at any car shop. They were pro-active and answered all the questions even before I could ask. It was a super easy dealing with them. I was in and out in about 5 minutes both occasions I.e, drop off and pick up. They were well coordinated with the rental I got. They gave me a life time guarantee for the work they did which is awesome. Overall, right from the lady at the reception, the guy who assessed the damage and all the way up to the guy who finished the delivery they made it seem like a cake walk. Thank you so much guys and keep the good work up.👍

Ey
Review №54

Quick service and great results. They cleaned the interior of my car leaving it like new again. They killed the insurance company with how easy and fast the process was. Would recommend to anyone who appreciates quality work.

La
Review №55

This auto shop is amazing!!!! I am very happy with the bodywork and their professionalism! Thank you so much!!!!

Ka
Review №56

My vehicle was repaired quicker than expected. Super pleased & happy with the service I received. My vehicle looks completely new.Will recommend this place to anyone.

So
Review №57

Excellent excellent team! They’re very friendly and I had a lot of confidence that I was leaving my car with people I can trust! I will definitely use them if there is a time I would need one.

Co
Review №58

They delivered ahead of schedule and did a great job. They came highly recommended and I would do the same.

Me
Review №59

They finished my car quick, within a week. My car bumper looks good, very pleased with the work. The workers are very friendly.

Br
Review №60

Keri Coach Works has amazing service, from start to finish everyone was so helpful and explained everything to me. I pointed one thing out and everyone sprung into action to help solve my issue, truly amazing work!

Ma
Review №61

When I picked up the car after having bodywork done after an accident I did not recognize my car it looked brand new. Beautiful work.

Je
Review №62

I had my car repaired after an accident. The quality of their work was terrific. The car looks brand new. The service was exceeded all my expectations. They handled everything from beginning to end and made this experience pleasurable.

Ri
Review №63

It was such a great experience. I had to reschedule last minute due to holidays and they helped me reschedule my appointment for the week after. once I got there it was a smooth process and a rental vehicle was waiting for me there. I was told it would take a few days to fix my vehicle but two days in my vehicle was already fixed as good as new. Will use them from now on. Best first experience with them.

Da
Review №64

My family and I have used Keri Coach for many many years. They are amazing.. Their work is flawless and second to none. I wouldnt go anywhere else and have recommended several people to Keri Coach.That car looks like its a brand new car when you get it back. They even clean the inside of the car. Phenomenal!

Ka
Review №65

They had done a nice job with my car. Good as new.

Ev
Review №66

Friendly staff with quality work.

Ma
Review №67

M. Roque. I am very happy with Keri Coach they are very professional and helpful. I received excellent service. 100%recommend Keri Coach .

no
Review №68

Great customer service! My car needed body work and paint and was ready in a week. Very clean work car looks brand new!

Le
Review №69

Took my 2017 Trax to Keri Coach for estimate & repairs of minor fender bender affecting bumper cover, trim, etc on drivers side rear. Very knowledgeable and enthusiastic person explained everything and gave a reasonable estimate, including how long repairs might take. He spent time explaining car rental availability, Covid-19 precautions, best time to turn vehicle in. The repairs were done sooner than promised, were excellently done, and the car bought out to me. Paperwork was straightforward and everybody I dealt with was upbeat. Hopefully I will not need vehicle body work anytime soon, but if I do, I plan to use this shop again.

No
Review №70

They did the work perfectly and also buffed some scratches out that weren’t part of the insured repair - without extra charge. I’ve used Keri three times in the last several years and have always found them to provide excellent service.

Da
Review №71

Seamless repair of my car done sooner than promised and it looks beautiful! Everyone there was exceptionally polite, helpful and personable. Highly recommend!

Ke
Review №72

Keri Coach has repaired many of my vehicles I am a repeat customer and a future customer.Reason the vehicles come back to me looking great, no nonsense, stand behind there work,And I have my vehicle back in a reasonable amount of time depending on the damage.Extremely happy with Keri Coach WorksThank you!!!!!!

ja
Review №73

I did a lot research and choosingthis place for my car body fix. All the staff here are very friendly and efficiency. Specially the manager daniel is very professional. The onsite enterprise car rental is very convenient. It saves you a lot of time and effort. They are very good at dealing with your insurance company. You feel like your car been well taken cared of here. When I picked my car. It has been clean washed inside out. Like a brand new car. Totally satisfied with their service. Highly recommended.

Ro
Review №74

Dan and Ryan are amazing to deal with. Extremely Courteous and professional. They always go above and beyond. I know we are in good hands as soon as they take my car from me. Their work is impeccable and timely.

Ke
Review №75

Best auto body repair shop on the Island. Always do great work

Ja
Review №76

Keri Coach Works is a body shop I would Highly recommend for anyone wanting the body work or any other automotive need. Their work is done with pride and professional. When looking for a body shop, look no further than Keri Coach Works.

Mi
Review №77

Awesome place for first quality auto body repair. My new Lincoln was rear ended, extensive damage . Just picked up my car. Better than new !

Da
Review №78

The best customer service ever. everything u need from geico damage estimate to enterprise rental car in one place. professional and skilled in body work. my sons car is like new and they cleaned and detailed it.

Dr
Review №79

I’ve always come to Keri Coach Works every time I get into an accident. They are very professional and straight forward when it comes to their estimates. All questions answered and very easy going. They also are a preferred shop with GEICO so it makes things even easier. Not to mention their partnership with Enterprise for rental cars. There are plenty of body shops near Freeport but instead I choose to drive 25m to Westbury because it’s worth it.

Ma
Review №80

I’ve used Kerri Coach for over 15 years. They provides great service. They do a quality job and provide it in a timely and friendly way. The staff is great and you can’t go wrong.

ab
Review №81

I have to say Keri coach was extremely great on working with my car. Everyone there was great and professional. The main guy to see is RYAN PULLMAN, exceptional guy and good man to work with, he went above and beyond to get things done which I appreciate a lot. Great shop to have work done professionally.

Pa
Review №82

The service was a bumper replacement due to an accident. The staff was very professional, friendly and what I appreciated mostly in this environment is that everyone had a mask on. Having lost a loved one to covid that was a very critical factor as to whether I would have done business with them. So I applaud and thank them for being compliant.

Ri
Review №83

Very efficient and organized they were professional and took care of my car with excellent quality

Ja
Review №84

Place was great. Kept me informed on the cars progression. Car was delivered on time and looks like new...

La
Review №85

This was the most amazing positive service experience for me!! To begin with Stella (adjuster) and Dan (manager) went beyond the beyond to make me feel comfortable and then to top it off they had my vehicle back to me and looking beautiful 2 days before they promised me they would have it back to me. I more than highly recommend this place to anyone in need of body work!

Ta
Review №86

I was in a car accident and my front and rear car was destroyed. They fixed it under two weeks and I’m so happy. Friendly as can be no stress no headache. Come here I’m telling you won’t regret. And I gate people, so this is saying a lot of their customer service.

Mi
Review №87

Truck looks great they went above the work that I needed done. Super clean inside & out

Ma
Review №88

My vehicle was damaged by a third party while parked. The entire experience with Keri Coach was effortless. They helped me obtain recovery from the third party, arranged a rental car (which was on-location at their facility when I dropped my vehicle) and completed the repair efficiently. The car looks brand new !5 star service with everyone I worked with at Keri

Mi
Review №89

Very smooth process. I love that I was able to get and return the rental car at their site. Highly recommend.

Mi
Review №90

This was my second time doing business with Keri Coach and working with them has been consistently hassle free and pleasant. Their work has been great!

Ga
Review №91

High quality work completed when promised. Good, transparent communication. The car wash was a plus. Friendly staff! Happy to return here in the future if needed.

Ty
Review №92

Very good nice people kept me updated throughout the claim 5/5 starts highly recommend

Me
Review №93

The customer service was great and the work was amazing! My family has been using them for years and I highly recommend them!

El
Review №94

The customer service was thoughtful and professional. The work was beyond satisfactory.

Fr
Review №95

AMAZING! The quality and professionalism of This place is bye far the best I’ve been too. I brought my BMW in for body repairs and it looks like nothing ever happened. I’ve been too dozens of body shops in the past and this one beats them all. No hassles, no worries. They took great care of me and my car. 👌🏻

an
Review №96

Customer Service is the best! Flawless body work! The process is seamless from the minute you leave your car to the time you pick it up

Gi
Review №97

Fast and Excellent work! The receptionist was knowledgeable and welcoming. I would highly recommend Keri Coach Works!

Pe
Review №98

Keri Coach does fabulous work in a timely manner.

Su
Review №99

I brought in my 2818 Toyota Camry which was damaged on the driver side quite extensively for repairs. Keri Coach Works did a fantastic job repairing my car. The work was done professionally and quite quickly! I would highly recommend this company if you are looking for a repair shop that is honest and provides excellent service!

J
Review №100

Friendly and great service and fixed my car quickly

Information
15 Photos
100 Comments
4.9 Rating
  • Address:15 Urban Ave, Westbury, NY 11590, United States
  • Site:http://kericoach.com/
  • Phone:(516) 997-8400
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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