I went here after Best Buy next door wouldn’t help me with printer. I was helped by Que to pick out printer and to set it up to make sure it worked before I left so wouldn’t have to take fourty minutes driving back and forth if it wasn’t working. It works great and Que was such a great blessing to help me! Thanks Que and staples! I’d give 10 out of 5 if I could!
The printing station is a headache, I came here to print a picture. The guy was very rude, and dismissive, Attended to the next customer without even finishing with me. He told me it will take an hour, came back a little over an hour. I’m here but he’s attending to everyone else, except for me. He Asked me to wait 15 mins I’m here still waiting. Over 15 mins. Never again.
This location is extremely convenient as it is right on Old Country Road. I have been to this location several times and all of the employees are helpful. Recently I used the fax machine in the Print and Mail center for the first time and Mike J is EXTREMELY helpful. He asked what we needed done(printing from a usb drive and then to fax it). He explained the steps and said that if we needed his help to just call for him(we did 2-3 times). He helped us out with payment and making sure the fax went through. If you need help, be sure to ask for Mike J.
The Print & Marketing Production Supervisor MIKE did an excellent color printing job for me. He is very knowledgeable, smart, patient, good manners and he just focuses making customer happy. After getting to know his type of work, I kept coming back for more printings and became a customer at this location. And I live in Queens.
The sales associates here are very friendly and knowledgeable! The print section in particular was amazing! A young gentleman there helped me beyond my expectations. This location is quiet and receives less traffic than most Staples which is great if you need to get in and out. Totally recommend.
The sales associate Evan at print and marketing section as well as the store managers were excellent. They went above and beyond my expectations and my order as well as my purchases were nice and smooth. Thank-you
Good place the get school and office supplies
What a great experience! I met bob there and he was a such a great help he answered all my questions gave great advice on the printer I was buying. He even carried the printer to the cash register for me which was a shock for me. Very nice man and I was only there for 25 minutes
Good visit. Daughter needed a mouse for her laptop saw one online went in had it. In and out less than 4 minutes. Thats a good visit.
Horrible customer service. I was trying to leave a package in the UPS drop service. Took 5 minutes to acknowledge I was there, only because I went into a room where 1 associate appeared to be training another. I was asked to wait, which I did 10 minutes before I left. The trainee found it very humorous that I waited. Great way to train a new employee! Never going back!
Mike j is best there he helps me very quick to print out copies he is extremely patient explained everything to me how use the new machines they had there great customer service I ever had in any staples store 👌👍
They could not find my online order, then when they finally found it, it was damaged. The person helping me went out of way to make things right. All things considered the experience was very nice. I understand things go wrong but it is how the staff handles it makes all the difference.
Copy and Print department misinformed on copyright policies. Management uneducated as well. I was informed every staples store works differently, ridiculous thing to hear from a manager. Want good service, avoid Staples in Westbury.
I had to send a fax. The young lady was very helpful. Didnt seem in a hurry. She was just nice. That really means lot.
I used their ups services and they were able to print out the shipping label for me and were very helpful with any of the questions that i had
PRICE BAITING. Many items have pricing labels associated with them on the shelves bearing one price; when checking out, a much HIGHER price comes up. I left, three times, and bought the same desired items next door at Best Buy. The pricing wad not always that much less, but at least it was fairly and consistently displayed there. This is a terribly staffed and badly managed store.
Staples is always a meh kind of store to go into.This place has no restroom in sight (its in the back) And you always leave feeling like you forgot about something. This particular parking lot is shared with Best Buy and its okay. Nothing above the ordinary here.
Easy! We went in hoping to be able to laminate some cards. It all went smoothly and was inexpensive.
My online order was unavailable AGAIN . Manager was very good about providing a substitute so that I could use my coupon.
Witnessed the people at the print center massively over charging for printing services. They charged for color printing even if most of your project is black and white. Crooks
Michael was the best person he helped me with printing and later with faxing.
Extremely user friendly store. The staff at this Staples is very knowledgeable when it comes to computers, printers, and the latest technology.
Totally illiterate technical support.I think duplicate things are sold here ..
Wasnt to happy the way they treat customers. Cashier was nice not your managers and floor help. I dont think I will ever shop at that store again the one in Westbury Ny
Absolutely disgusting service. Having been a custom for decades, I would think they would be able to return a $2 binder without my drivers license number. Why would I risk giving them this information when even Equifax got hacked. Hell no. And the rude attitude of the manager! So pathetic and lame. Never ever shopping there again.
We usually buy our office supplies from Staples, they are very helpful and courteous. They answer our questions. They help us on out shopping stop.
When I shop at Staples they have what I need. One of the managers was very helpful in finding the ink cartridge.
Clean and organized store. Prices are somewhat more expensive than other retailers however quality is very high.
A nice clean place to shop
Great service, well stocked, and an floor layout.
A great place to find all of your office supplies, print, copy, and even send mail!
Good store but, some of their stuff is a bit pricy.
Just a usual Staple store, normal. Good location.
Clean store, lots of parking, in a great location near the shopping areas (BestBuy, Target, Costco, Rosevelt Field) Whenever Im in the area and need to go to staples this is the one I use.
Great customer service. Even with only a few associates!
Horrible customer service cashier too busy talking with two other assoicates, instead of attending to me. I said hello she looked at me and never said a word. She contuined her unimportant conversation with her two co workers. What a waste of payroll.
Said there no was pickup on an online order but there is a one hour pickup for this laptop at another staple.
Clean store helpful staff.
Normal staples print assiciate didnt sound so friendly but was to the point and I got what I came for so all good
Clean, machines worked....faxed was somewhat slow.....was good
Employees are friendly and courteous. Never had an issue with this store.
Always Good Service.
The prices on the shelf don’t always ring up the same!!!
It was ok. they did have I looking for
Great for back to school shopping
Kathleen was extremely helpful!
Awesome customer service
Very helpful staff
A little disorganized but for the most part found what was needed
Standard Staples. Staff was helpful.
Found what I needed. Limited or tired service.
Good but a bit of a clutter stands
Stay away from this store especially print shop.
I went there to mail UPS, waited 20 minutes while employees behind the counter bullshitting to each other. That included the manager. Rude and disrespectful every time I go there. I wish there was an Office Depot near by!!
Havent had a problem here.
The Internet service there never works, that means you can print anything, they always have problems with the printers as an owner of a big business I cant relate on them.
Wassgood
Worst telephone service: I have been patiently waiting for 45 minutes, sick and tired of listening the tape recording saying our associates are currently assisting other customers, please continue to hold for prompt assistance Terrible terrible terrible!
Awful service, terrible business model
Good
Very expensive...
Regular