user
J & A Overhead Door
1006 Southampton Rd unit d, Westfield, MA 01085, United States
Appearance
J & A Overhead Door

Comments
Ka
Review №1

I was extremely happy with the installation of my new garage door!! What a great impression it made on my ranch!!Ray was professional, went the extra mile. He was precise and meticulous. I would highly recommend Ray and J&A Overhead Doors!! Thankyou for a beautiful installation!!

Ro
Review №2

Awoke early on Saturday morning to discover that a torsion spring had snapped, leaving both my car and motorbike marooned in the garage. Called 7 places, and non could assist until Sunday or Tuesday,Left a message for Heather at J & A, who returned my call within 30 minutes.She arranged for the owner, Brian, to arrive later that day, and repair all. Brian was the consummate professional, informative and efficient. Door was fixed and operational within 60 minutes!Look no farther for your overhead door needs; these folks are the BEST!!

Pe
Review №3

First and foremost the communication with this company was 100% what one desires. Punctuality was undeniably flawless. I have no complaints whatsoever. The garage door looks like pure perfection. Thank you Brian.

Me
Review №4

Was very pleased with J&A, they were great to work with. Very professional and made fixing our garage an easy process. The timing of everything was perfect and now our garage is better then ever. Also we’re honest about not needing to fix the whole door and how they could help with just fixing dent. I appreciated all aspects of everything.

Ri
Review №5

I found J&A on the internet and contacted them for work on my garage door openers. The response was immediate. Brian came out the next day and, after reviewing my issues, completed the work right then. I was very impressed with the service and reasonable cost and would highly recommend J&A for any and all garage door needs.

Ga
Review №6

J&A did the job right. Their service tech was outstanding. He took the time to clearly explain the cause of the problems with our garage doors - and believe me, there were many. When all the fixing was done, our doors worked perfectly and he cleaned up whatever mess was made. We were actually happy to write a check for once!

Jo
Review №7

Our garage door spring broke and I called J&A. Ray got here within about 90 minutes. Ray was considerate, sincere and knowledgeable and by the time was was finished, he had our heavy garage door working the best it had ever worked in 20 years! This is definitely a 5-star experience. Good people and highly recommended.

Ca
Review №8

Our garage door spring broke on Sunday night. Called J&A first thing Monday morning and spoke to Heather who helped me get a technician to come over after 4 pm. Brian the owner showed up assessed the situation and explained what might have caused the breaking of the spring. Good thing he had the spring in his truck and was able to replaced it within an hour. Thank you Brian for fixing the garage door and for giving me tips on the maintenance of the garage door.

Ra
Review №9

Super easy company to work with! Heather, who came to give me a quote, was very professional and helpful. The installation went smoothly and I couldn’t be happier with my new door!

Th
Review №10

I have used J & A Overhead Door on two occasions. First was to do a repair when we first bought our house and a year later when I wanted new doors because we were getting new siding on the house. Both quotes were good and the service was fast and excellent. On the second occasion, they sold me two new doors with standard openers. The doors look great and I have never heard quieter openers ever! They even have an iPhone app to open and close. This app is very handy when checking the doors on my phone before going to bed or at work to see if any of the kids left it open. Ray the installer was very professional, friendly and meticulous with his work. He programmed both our cars as well. A superb experience.

Su
Review №11

I recently had doors put in by J&A. They were fabulous. Not only were they quick and efficient but they were perfect. There was never a time that we didnt know the date they were putting them in. They kept us posted on a regular basis as to the doors. The doors are beyond what I expected. My garage is close to 100 years old and they made it functional and beautiful. In picking the doors they did not over sell me and only sold what I needed and what I wanted. Their prices were better than other companies and they were quick to respond. Some companies never even called back.

Je
Review №12

We were impressed with how fast we were fit into their schedule. The technician, Ray, was nice and very professional. Would highly recommend.

Ka
Review №13

The J&A team is amazing! They are extremely friendly and professional and I would recommend them to everyone!

Kr
Review №14

I cant say enough great things about this company. The quality of their work is amazing. Clean, efficient, and friendly. I’m so glad I choose J&A Overhead Door for my garage installation. I would highly recommend their service to everyone!! You won’t be disappointed!!

Fr
Review №15

I called J&A because of a noise while the door was closing. J&A immediately responded and made arrangements the send the guys over. I showed the Tech what was was happening and he knew the issue. The problem was fixed within 30 minutes of arrival. J&A are and excellent company to work with.

Ma
Review №16

Terrific next-day service! Prompt, friendly, and straightforward - I feel lucky to have found them.

Mi
Review №17

Couldnt be happier with the service we received from J & A Overhead Door. Garage door spring broke at noon, called J&A at 1 and I was able to get an appointment same day! While scheduling my appointment, Heather was extremely friendly and helpful. Ray was very professional and extremely knowledgeable. He assessed the condition of the hardware on both garage doors and provided a clear and detailed quote in minutes. Ray was able to make all repairs, preventive maintenance and garage door opener adjustments in a little over an hour!! He didnt oversell and provided excellent, quick, precise service! Will definitely use J&A Overhead Door for any and all garage door needs from now on

Jo
Review №18

Top quality company - Immediate call back from Heather, and Rays expertise and professionalism were impressive - will recommend with confidence to others

La
Review №19

We called and received service in the same day. Ray was friendly and had a warm smile. He listened and took a look. He was professional and did not try to sell us a service we did not need. The office staff was well spoken and provided amazing customer service. I will use this company for all of my garage door needs. Highly recommended! Thanks Ray!

Ka
Review №20

J&A did a wonderful job updating our old opener and garage door trim! Ray and Jeremy were so professional and helpful during installation, and thoroughly explained how everything worked afterward so we will have no issues operating in the future. They also cut and moved a beam higher up in our garage to accommodate a safer set up-- a service I was really impressed by! Highly recommend working with J&A Overhead Door!

St
Review №21

Brian, Heather and Ray are the most friendliest down to earth people! Their prices, services and workmanship are top notch! I love my new garage doors and openers! Anyone reading this look no further and hire them you will not regret it!

Bi
Review №22

Called this morning for a service call and much to my surprise they had an appointment opening later this afternoon. The tech gave me a call before the appointment time as requested. Ray arrived on time and was very knowledgeable. He gave me an estimate on repairs within minutes of his arrival. Much to my surprise again he was able to make the repairs on the spot. Ray worked quickly and efficiently and I could not be happier with the service. Highly recommended!

M
Review №23

Ray was great to work with and very through. It was easy to set up an appointment and he was even early. We had our garage door motor installed by another company, but Ray took his time to figure out why our garage door was still not working properly. At first we thought that the motor was defective, but after doing some adjustments he determined that the motor was not installed properly. The garage door has been working great ever since. I would highly recommend Ray and J & A Overhead Door.

Ma
Review №24

When we decided to finally get a garage door opener, we called the company that installed our garage door five years ago. The technician came to our house, looked over the prospective job and told us he didnt have the correct style opener needed for our garage. We were told he would go back to the shop and get the correct style opener. He never came back, and we never heard from the company again. At random, we selected J & A Doors. What a wonderful surprise! Ray, the technician is the face of this company, and I hope they appreciate him. He told us our door track was out of alignment, and the interior construction made the job less than the norm. He was able to work around our unique interior construction, aligned the track, and installed the opener. He works efficiently and fast; not a wasted movement. Ray demonstrated creativity in dealing with a significant problem, solved all issues and smiled the whole time!!We have a dog (for two months now) who was taken from an abusive environment and suffers both physical and some emotional problems. My dog liked Ray!!! Thats a darn good testimonial.I highly recommend J&A Doors and Ray. We found this company by sheer dumb luck and would not hesitate to suggest them to anyone.

Ro
Review №25

My door broke at 3pm and trapped one of my cars in the garage. I found J &A online and called them around 4. They told me they would have someone out first thing in the morning. Sure enough Brian was here at 8 sharp and had my door working better than it ever had in no time. Very knowledgeable, friendly, and reasonable. I would highly recommend them for any garage door problems you have.

Jo
Review №26

My garage door wouldnt open more than 1/4 of the way. Called J&A at 8am on a Saturday morning and left a message and they got right back to me. Before noon Ray was at the house and the issue was fixed by 2pm. Wont use anyone else from here forward.

Wi
Review №27

Ray was able to come out within an hour on the weekend. He showed us how to use the new equipment and smiled the whole time. He was very pleasant and helpful!

ZB
Review №28

Replaced my garage door yesterday and came out better than expected. Very meticulous work, patient staff and professional. I highly recommend them.

Gr
Review №29

Door was put in yesterday. On time, looks great. I bought a high end door(Haas) but have no doubt that a regular door would have gotten me the same service.They took care of disposing of the old door. If you live in Westfield, and want to bring it Westfields dump, they wont take it. Something to consider if you want to get rid of the old one yourself. J + A will bring the door to Valley Recycling in Northampton. You could to.Friendly and they know what they are doing. Door goes up and down on the tracks perfectly.I have a 32 year garage door opener that they didnt try to get me to change because of its age. They said to replace that opener with new Id have to get a commercial grade unit and why bother if the current one runs fine.They took care of getting me an additional remote tied into the 32 year old opener.

Tr
Review №30

Highly recommend J & A Overhead Door. While scheduling my appointment, Heather easily accomodated my timeframe. Ray was very professional and extremely kind. He didnt oversell and provided excellent, quick, precise service!

Da
Review №31

Very pleased with the Quality Product & Installation. Service is everything and should always be considered when making a decision. and J & A did just that! I would Highly recommend them.

Da
Review №32

Very knowledgeable very professional. I recommend his work to anyone looking for any sort of repairs on your garage.

To
Review №33

Who knows what goes into the decision to select the right garage doors for your house? I sure didn’t understand all the criteria that needs to be considered. That’s why I feel fortunate to have met Heather and Brian from J and A Overhead Door in Westfield, MA, who helped us work through the selection process.Every house is different and the type of house you have and the way you use your garage affects the door size, style, color, insulation R-value, and opener that fits your application best. Who knew?Brian and Heather were patience with us throughout the decision process and provided expert feedback and recommendations as needed.Ray is one of the nicest guys you’ll ever meet, and he did a great job with the installation and left the garage meticulously clean when he was finished.In the end, we could not be happier with our garage doors, installation and opener from J and A Overhead Door. The price was competitive, the products and installation are top notch and the style compliments our home very nicely.The great experience we’ve had with this company makes it very easy for us to giveJ and A Overhead Door of Westfield MA, our highest recommendation.

Ro
Review №34

Great price. Technician Ray was informative and courteous.

Information
29 Photos
34 Comments
5 Rating
  • Address:1006 Southampton Rd unit d, Westfield, MA 01085, United States
  • Site:https://jaoverheaddoor.com/
  • Phone:+1 413-250-1998
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:8AM–5PM
Similar organizations