Mercedes-Benz of Westwood is where people should buy Mercedes-Benz. Incredible people working there. Salesperson Mahmoud is very on point very fast, Steven Barrow (GSM) is the best to deal with. And the finance manager Rob Leaver is also the best finance manager we dealt with. Incredible team working at Mercedes-Benz of Westwood. Customer service is unbelievable. We love Mercedes-Benz of Westwood because of people working there. Thank you very much.

Thank you for the easiest and most efficient buying process. Thanks to Mahmoud & the sales management team for working with us on a very good trade price. Thanks to Rob Leaver for buttoning up all of the paperwork.

- Bill P. at Prime Motor Group MB in Westwood is amazing. Our lease was coming to an end, and Bill was our Sales Person, his level of patience, negotiating the deal, answering all of our questions is beyond the scope of professionalism.- Christine C, sales manager, is wonderful. She’s the most amazing sales manager we’ve ever have to deal with. She took her time to converse with us, and treat us like friends. I recommend going to MB in Westwood if youre in the market for a luxury vehicle. They welcome you at the door, treat you like one of their own. Our only regret is we didnt get the chance to close the deal at the MB in Westwood. We are Mercedes-Benz drivers, so we are looking forward to getting our 3rd Benz at MB in Westwood in 36 months or less.

Edwin in sales was great to work with, very helpful and made my car buying experience so easy and stress free. James in finance went above and beyond to help me get the best deal and even Mary at the front desk made me feel so welcome! I cant say enough good things about my experience here. Such a great team with excellent customer service.

Andre at Westwood Mercedes was terrific, as was the rest of the team. Courteous, friendly and helpful are some of the ways I would describe them. They sold me the perfect car and then went out of their way to make sure I was happy with every detail. I’d recommend Westwood Mercedes to anyone. No high pressure sales, just making sure that buying a Mercedes was a thoroughly enjoyable experience

Efficient quick check in. Amazing video of problematic repairs. That was wonderful for a person that doesnt know the automotive terms. Ali was great. I forgot to schedule rental and he told to wait a hour and he would have one for me even though I had planned to wait with my reading materials on hand. Car was ready the same day. Very happy

Im from out of state & assumed I had car issues. I called and was able to get an appointment within the next few days. My service representative was very helpful & knowledgeable of the situation. The repairs were completed in a timely manner & overall I was pleased.

So, my husband purchased a 2019-2020 GLE SUV a year or two ago, and the sales experience was good, but it could have been better. He walked out with a new SUV, and so far, his experience has been relatively good. We took his car in for services this last visit maybe a week or two ago and decided to look around for a vehicle for myself. I have been a fan of the Ford F150 for years, but he said that once you drive a Mercedes, you will never drive another vehicle. Well, we walked the showroom floor for about 20-25 minutes; and sat in a couple of sedans that I might like, and no one came to say hello, or ask can I help you? Now I know what most people will ask, what time of day was it? It was 2:30 pm-3:15 pm. At least four employees walked past us and never acknowledged us. That was a missed opportunity.

My experience at Mercedes Benz of Westwood, Providence Highway, Massachusetts has been wonderful. I congratulate Kip Renas my service advisor who honestly solved the major problems of my vehicle. Thank you so much Kip! Thank you so much Mercedes Benz of Westwood. I will keep doing business with you!Sincerely,Ezechias Jean

The service manager Kip greeted me and clearly presented the being done on my vehicle and outlined the cost. The work was performed in the timeline Kip outlined (while i was waiting) and the car was returned to me after being cleaned.Thanks for the help Kip

My experience with MB Westwood was expedient and hassle free. Kari and Ravi were very professional and provided insight and answers to all our questions. I highly recommend. They know what their doing and have excellent customer service.

I am always impressed by the service at Mercedes of Westwood; ALWAYS!Today, for example, my car was picked up and a loaner brought to me. When my cars work was completed, it was returned, sparkling clean inside and out. What is most remarkable about this is that despite the issue I was having with the passenger window was not showing itself today, thus could not be pinpointed by the service department, they did what they could in investigating yet charged me nothing for their time.I consider this is service and beyond...I would recommend this dealership/service hands down and am happy to report that all of my experiences are, by and large, as excellent as was todays.J. Baker

This was the first time I actually enjoyed car shopping. Stephen Carrigan in Sales is a truly genuine person who felt like a friend at the end of the process. Jason Wong in finance was able to present me with all of my options and helped me make the right choices for me. I love my new car and it felt good to buy it from a quality team. I’m going to refer everyone to Stephen in the future!

Christopher is very knowledgeble and perceptive. Promptly responds to questions. Pleasure to work with.

Steven barrow is hands down the best general sales manager I have ever met . Amazing customer service, great hospitality and exceptionally professional.

People were nice but the waiting area was kind of dirty and the little cafe they have looked a little gross. Not at all what I would expect at a high end dealership. Also, I stepped outside to take a work call and an employee got in a car in front of me and turned the radio up extremely high so I had to walk away as I couldn’t hear my call and was a little embarrassed that the person I was talking to commented on the lyrics they heard.

Ken Black at Mercedes of Westwood is truly a very fine example for others. Ken is just a delight to work with. He makes certain that every detail of your service experience is carefully taken care of and that you are more than satisfied upon its completion! If there was a rating greater than five, Ken would certainly earn it . Many thanks for all that you do Ken!

The service department treated us like loyal customers even though we were only passing through. I had three dogs waiting with me, and they didn’t make me feel like a burden at all. In fact the dogs got so much attention, they were worn out when we left! Service was also fast and reasonable.

Matthew provided excellent customer service. He was very knowledgeable and took the time to listen and help us to identify the right vehicle for our needs.He went over and above to ensure that our purchase was the most pleasant and reassuring experience we could have. Plain and simple; he paid attention to the details.We highly recommend him as a buyers choice!

Ease of making appointments as well as texts giving status updates and approvals for additional work is a big plus for me. Also I can usually get a loaner car. If I have to wait they quickly try to get me in and out. Have been going here for the past 5 years and have been satisfied with the work performed.

John was overboard helpful in cordiality and sincere helpfulness. He knew the car and pertinent details. His honesty and truthfulness in negotiating the details of the trade in was appreciated. Between Mary Mercado and John, we can recommend both to friends and family. Excellent experience.

Best service as usual. These guys are the best.

Throughout the past five years Mercedes Benz Westwood (MBW) has serviced my vehicle, the staff have been courteous, respectful and professional. But none more exemplary than service manager, Ken Black. We continue to experience troubling, uncertain and isolating times. Ken Black inspires confidence while demonstrating a high level of professionalism, knowledge, compassion and care above reproach. He clearly lives MBW’s brand vision and values — and his presence is invaluable

An amazing buying experience! My sales person John E as well as the finance manager Jason and all admin staff were just incredible to work with. From selection to inventory to knowledge and professionalism Mercedes Benz of Westwood is definitely unmatched. I have never experienced such service from any dealership in the past. Highly recommend and trust. Thanks Mercedes Benz of Westwood team and especially John E for offering such a great experience.

Ali Hussein is an excellent representative of the dealership by conducting himself in a professional and knowledgeable manner.He kept me informed of the maintenance required and when the work would be completed.He displays an air of confidence which providescustomer assurance the work will be done correctly

I couldn’t be happier with the service I received from Kip at the Westwood Mercedes Benz dealership. What was a routine warranty issue turned into something a bit more complex. Kip kept me informed throughout the diagnosis process and the repairs were done in a professional manner. Drop off and pick up were easy and the car was washed and vacuumed. I would highly recommend them!

Darren was very pleasant as always.My vehicle was taken on time and finished as promised.I was very happy with the entire experience.

Thank you to Ali in service at MB Westwood for always taking care of my wife and I when we bring in her car for service. He always makes sure our vehicle is taken care of quickly and efficiently especially with our busy schedule. I highly recommend him to anyone that wants a reliable service consultant.

Always very professional, extremely efficient. Service department does what they say they will do. Always treated respectfully.

Great experience with Nick. I drove into the dealership without an appointment as my car was malfunctioning. Nick listened to my concerns and assessed that my car was unsafe to drive. He was able to provide me with a loaner so I could get with work. Nick kept me informed throughout the whole process.

My experience was very good at this location. They’re great people and the customer service was also amazing! Very happy with how everything went and also happy with my new car! Thank you Mahmound and Rob!

Excellent customer service. Keri was so good I was in and out with my new car, it took one hr She was so friendly.Jason the financial person was greatGreat job teamThank you so much

Couldn’t ask for better service! Samantha was outstanding. Very knowledgeable. Explained everything that was going to take place with my B Service. Very pleased. Great communication. Thank you Samantha! You are an asset to Prime MB service team!

Great experience here, definitely recommend going for service or a new Benz!

This was my first time purchasing a vehicle from Mercedes Benz of Westwood and what a wonderful experience it was. Our sales consultant, Eddie, was great, very knowledgeable and a pleasure to do business with. I’m so happy I went with MB of Westwood.

For the past couple of years, my 12-year-old S63 has been reborn. Thanks to the team at Mercedes-Benz of Westwood, recently and especially Ali, the 08 S63 drives like the first day again. Many thanks to them!!!

Nick was extremely professional and helpful and very enjoyable to work with.

Had a very pleasant experience! Everyone was extremely professional, courteous, and easy going…The Sales Rep Edwin Akyea who sold me my car was very informative, kind and mild mannered. I recommend him highly!Actually the entire team was great! From the first pleasant experience with Mary M on the phone to Ravi the Finance Mgr, to the Mgr who had me to sign the final documents at the end!I am very pleased to have had the pleasure of dealing with them!

This dealership is friendly one visit (when they want you to leave a good review) and then takes advantage of you the next. I myself have left a wonderful review here - when I was asked several times to do so and finally gave in. I have been servicing my vehicle for 2 years now at this dealership. I have been given a hard time at each visit for wanting to work with one technician consistently that way I deal with someone who is familiar with my vehicle. They do what they can to mislead and overcharge you - I came in for a service and one technician told me I needed brakes. When I said not this time, I dealt with a different technician who told me that they had lied to me in hopes of me saying yes. That technician then proceeded to print out the service chart for my vehicle and showed me that the brakes were not due for another 10K or so miles. That was just one example. I have been told they did not have time to talk to me while I had a question about my vehicle and was willing to wait however long needed. As a consumer, answering my question is the bare minimum that any service can offer, never mind one with the status of Mercedes. I’m not one to typically leave reviews - the first review I ever left was actually for Mercedes, but I hope those who research this dealership understand that the consistency of good service does not exist here.

Went in for yearly service appointment with Grant G. I was in and out quickly - process was simple and straightforward and no unexpected add-ons which was my typical experience at other dealerships. Grant was nice and friendly and answered any and all the questions I had. Very happy with my recent visit. Thanks again!

My C300 went it for service. and had an issue with the tire. The service manager Nick went out of his way to explain all the details. I really appreciated the time he took to make sure everything was satisfactory. Great job! I would recommend them highly.

Sales Rep William was very nice, experienced, knowledgeable and patient. I had my heart set on getting a Mercedes after having all the Honda’s and Nissan’s . I was determined to get one some how some way, considering my credit score wasn’t as high as I would have liked it to be, William took the time to find a model that would fit my budget. Much appreciated and can’t wait to pick up my car and ride in style .

Customer service representative Ken Black was outstanding, attentive and responsive. Service done on time and completed perfectly. Terrific dealership.

Excellent service - quick, efficient, and supported by courteous and caring staff. I waited for my service to be completed and was comfortable in the guest lounge and easily able to work remotely while I waited. Really terrific all around!

Great service. The wait wasnt bad at all. Highly recommended to anyone.👍

We were traveling around the country in our Sprinter when the check engine light came on while passing through Boston. Darren and his mechanic were awesome for squeezing us in and fixing the problem in just one day. Can’t thank them enough for their persistence in dealing with the problem and getting us back on the road!

George was phenomena! not a pushy salesman like the four other places I was at. He had a lot of patience to deal with me with all my questions thumbs up all the way for George... and the rest of the Westwood staff.

MBWestwood was very accommodating with a same-day service appointment. Carrie, my service manager, was very helpful dealing with a very unique problem with my vehicle. She communicated with me throughout the day and even stayed late to help me when she realized my situation would not resolve by the end of the business day. Many thanks to the staff.

This was my first time dealing with Ali when getting my car service. I didnt have any complaints that he was not trying to get fix.Thanks Ali!Stay safeThe Jamaican 😁

Really great experience here! They were really attentive and communicated well. Made sure I got the car I wanted at a great price! Thank you Kari and Ravi.

Hi: I am wondering about the brakes that the mechanic tagged, I just had those brakes replaced front and back and rotors in July of this year. I’m wondering if the mechanic or you can or if we could verify that the mechanic actually looked and measured the pads. Because the rotors and pads look brand new to me when you look at the wheel itself. The write up on the pads from the mechanic looks like a copy of all the original write up from a few months ago. Could you check to see if he actually looked and measured I just copied what was in the records from before since I had the brakes done at another location.Please let me know thank you

Ali provided exceptional customer service when my vehicle needed immediate service during a busy holiday weekend. He also went above and beyond to arrange for a loaner vehicle to be delivered. He continuously communicated the status of vehicle service while it was in their possession. Excellent customer service.

Techs were nice...until they tried to jack me for 7,000$, telling me a page long what was wrong with my car...I just needed an oil change...Nice way to make an impression on someone who just moved here..watch out ladies, theyll try running game on you too!!Shame to do in 2021! So update: i called below gentleman to discuss ans what a surprise, no response!Si made sure to check with 2 mechanics30 & 42 years experience, respectively and were in disbelief at the invoice they had given me at MB.So, standing by my earlier review,ll say it again: steer clear of this establishment

This was a great Dealership to deal with the gentleman George My salesman is a great guy highly recommend him to anybody looking for a Mercedes car or a Sprinter Van

First-year service: I was told the service would take about 2 hours and was given a loaner car. After three hours of sitting around at a cafe--with no info provided--I drove back and was told itd be another 2-3 hours. Again, too little time to drive home, so I returned to the cafe. After another 2 hours, my Mercedes app informed me for the first time that day that the car had been left unlocked, which suggested to me that it hadnt even been looked at until then. I returned and was told that they needed to order a part. So, I lost the entire day; had they simply told me earlier, I couldve gone home rather than losing the day at a coffee shop.

Absolutely the best service dept I have ever used, attention to detail, timely, friendly attitude and as accommodating as you could ever ask for. Pat Blake snd his other manager Ken were amazing. Couldn’t be more pleased.

I had a great experience both with the salesman and financial person. Sale could not have gone any smoother. Relaxing, informative and not aggressive. And one heck of s nice coffee, espresso machine. Thank you all.

I highly recommend Mercedes Benz of Westwood. I bought there my Mercedes Benz number 4. It was a very happy and satisfactory experience.I am very thankful to Eddie Giron who was the sales representative and to Mr. Ravi who was the financial manager. They are both extremely diligent, courteous, friendly, honest and very knowledgeable people.If you want to have an easy and safe way to buy a Mercedes Benz, don’t hesitate to stop at Mercedes Benz of Westwood. You won’t be disappointed. Thank you guys for treating me as family!

Kip in service was amazing. Friendly, honest and accommodating. I was so happy the parts needed for my GLS repair was in stock (especially given the times we are in). The repair was done the same day I dropped it off. Thank you for such great service Mercedes-Benz of Westwood!! I would recommend anyone to come here for service and sales!

Always great service by people who know their cars inside and out. Nice, friendly, on time and on point. Great overall experience. Thank you Kip and the rest of your Services Team.

Chris was very knowledgeable about the various models, features and availability. I went in not expecting to actually purchase but was out the door with a new car on my first visit. He was authentic and transparent with his views in answering my questions. Great sales experience overall.

Andre was great he made me feel welcomed and worked for me in getting a good deal . If your looking to working with someone who cares about customer service call Andre of Westwood Mercedes

I always have good experience at Mercedes Benz of Westwood regardless buying or just browsing new models. This time the sales consultant Bobby made another firm and excellent representation of this dealership’s value. The finance manager Jason also made the entire process as easy and smooth as it can possibly be. I strongly recommend MB Westwood if you are looking for a MB.

Mercedes Benz of WestWood always exceeds my expectations. I am beyond happy with them. Highly recommendes. Kip is by far the nicest person I have encountered

It was through some mix-up that I got Ken Black as my service advisor but it has definitely been a great experience for me! He’s been overly accommodating, super easy to talk to, and just incredibly welcoming whenever I’m at the dealership. My 18-year-old son took the car in this morning and I told him what to say but when he saw Ken he texted me and said “he already knows everything!” I told him he’s Ken Black…he knows everything 😂. He explains everything clearly, lets me know when things are on sale (tires) when I need them, and has just been great overall. Talk about a happy mix-up!! Always happy with the valets as well.

We recently were already down one car waiting for my daughters car to be registered. In that time she started a new job in Boston. While using my car two large bubbles appeared in the tire ( most likely due to hitting a curb). They are run flat tires so we had no spare. Without hesitation Mike C and his roadside team as well as Mike in Service and his team had me back on the road in less than an hour. Can’t thank them enough. Always 5 star service with Mercedes Benz of Westwood

The service was superb! All of my requests and questions were handled quickly and thoroughly. Great experience!

Eddie and Rob ere extremely helpful and professional. Eddie made sure I got the exact car I wanted and Rob made sure I was getting the best deal possible. I appreciate the time they took with me and am so excited to pick up my new car!!

Mercedes of Westwood is top notch. Jewell arranged for the pick up and loaner drop off - fantastic service! The service team started on schedule, kept me up to date, finished on time with no surprises. I wouldn’t go any place else.

If you were African-American or a female do not come here I got treated better at other Mercedes dealerships than this particular one and this one actually had a reputation that I was aware of as being a very great dealership this place is not it. I purchased my vehicle in April 2021 it’s August 2021 and I’ve had nothing but issues trying to get things done in a timely matter is a hassle don’t waste your time or your money

Very professional and friendly. Great customer service. Thanks for your great service Mike Marchitelli. I have been very pleased with the service I have received.

So far I have enjoyed working with Mercedes of Westwood. My sales consultant, John, spoke directly to me instead of directing the conversation to my husband. The finance manager was very efficient. They both stayed well after closing to get the paperwork completed. I can’t wait to pick my new car.

I had my car detailed today at Mercedes Benz Westwood. My Service Advisor Ken was awesome and went out of his way to be helpful! My car smelled and looked like it was brand new when I got back. Thanks so much Team Prime @ Mercedes Benz Westwood. You are awesome!!

I stopped in for an inspection without an appointment. The staff was prompt and friendly as usual. Grant was my service associate and I was back on the road faster than at most service stations. I will definitely be back.

Samantha is a one-of-a-kind employee and customer service agent. Mercedes is fortunate to have her, and she is one of the most determined, strongest advocates for clients I have ever encountered. Seemingly out of sheer thoughtfulness, kindness, and respect for doing good work and doing the right thing - she is a true gem. I had some work done recently, and she went above and beyond - well out of her way - to try to help and accommodate, at every turn. And, without ever being asked to do so. She sets the bar unreasonably high for other employees (and perhaps even those in roles that may be more senior than hers) to be customer-centered, aggressively considerate and thoughtful of what is the right thing to do. She, individually, redefines the entire customer service experience at Mercedes. Out of apparent instinct, she acts and supports customers the way all employees should. Having experienced her skillset, I would not want to be working with anyone else.

I went for service without making an appointment and spoke to Ali who helped me, he told me it was going to take at least two hours and offered to wait or to have someone take me home. He was very pleasant and his customer services skills are an A+. I will recommend him to my friends and family.Lucy

Got appointment for the next day and they did the service promptly. They even found a coupon for $50 off the routine 10 k service. Very convenient!

I was given a quote for a Mercedes B service over the phone which I thought was reasonable. Then I came to drop of the vehicle and presented the service B coupon on their website and cost was $200 more! Some coupon!! Don’t show this company the coupon until your ready to pay. I said see you later and I’m never coming back to this dealership.Update: I was called by MB Westwood and told I need to remove my 1 star review - I said no. This implies their rating is overstated if they’re actively calling 1star reviews. I actually save $200 off the price the service was supposed to be, by calling the Natick Mercedes.

Mike Marchitelli is amazing! He’s extremely knowledgeable, works in the favor of his client, and ensures you’re completely happy with the outcome. MB Westwood Service/Sales is #1!

They do a great job at getting you in and out with no hassle and no pressure. They provide a loaner car so I have zero interruptions in my life when my car needs routine maintenance or repairs. They communicate everything to me in multiple ways so Im never surprised by the bill or the condition of the car. Getting work done on your car here is as hassle-free as it can be.

I had an excellent experience with service advisor Carrie Hoffman.She was willing to take extra miles to meet my urgent needs. My GLE is due for a 3000 mile regular service later, but before the service I need to make a long trip in a few days and pick up a heavy load of books. She made sure that the tire pressure was set to handle the extra weight. I also had a damaged tire to be replaced which was out of the scheduled time slot. She worked with technician to squeeze the item in and was willing to stay late to finish the job just before 7 pm Friday. I picked up my car the next morning. Though Saturday was her day off, she came over to check me out after explaining to me what has been done to my car. I am very grateful knowing that my car is ready for my trip.

I had some service work done today on my car and I to say the service at the Mercedes dealership was great.Samantha, my service advisor was extremely nice, very professional and more importantly, she very knowledgeable in addressing any issues with my car.I would recommend this dealership to anyone who is looking for top notch service.Regards, James Elam

Perfect service experience at MB Westwood. Kip, my service advisor, was exceptional! All items clearly explained, decisions made, service performed! Post-service, I left a garage door opener in the loaner, which Kip was able to retrieve before it was sent out again. Overall an excellent experience!

I never leave this location disappointed. Excellent staff, I feel so welcomed everytime I come. I can go to any MB dealership and I always come to the Westwood.

Andre did a great job on my trade in and got me the new car I wanted. I appreciate the professionalism and being stand up thank you!!

This is my first purchase with Mercedes of Westwood and the experience was amazing! This is my 5th Mercedes and by far the best and easiest car purchase! Chris was amazing! I will only buy my cars from here!

I just saw a reply from this dealer and he lied again, my car was fixed already and I and my mechanic drove the car there for resetting the code, but they said my car was towed there, it’s really unbelievable and acceptable. Lie and dishonesty are always there and that will prevent customers going to this dealership.Never and never recommend to anyone to go there at all.

My experience with them deals with the craziness around surveys. I asked my service tech not to send me a survey. I said If I get a survey, I will give you all zeros. He said We dont send them, Mercedes does. I got an email from Prime saying Youre going to get a survey. I responded to the email saying, If I get a survey, Ill give you all zeros ... I got a survey. I gave them all zeros explaining why in the survey requesting not to call me. Heres what happened. First, I got a phone call. Second, they gave me the complete runaround on the next time I brought my car to the dealership. Heres my lesson and feedback to you. If you get a survey, no matter what, ALWAYS give them 10s on all questions. If you dont they will exact revenge on you. You have been warned!

Ali is a fantastic service advisor as usual. Since he has been there, I actually enjoy going to Mercedes for my service appointments because I trust he will make sure everything turns out great. My vehicle is always nice and clean when I pick it up which makes me happy to go back for service appointments knowing my vehicle will be clean and well serviced. He is also very sweet to my daughter and even helped put some of my items back in my car so I wouldn’t forget them. I am hoping if I end up with another service advisor at some point that they will be just as good as he is. Thank you for all that you do at Mercedes Westwood!

Anytime I need service Ken does an awesome job and is always very pleasant and professional regardless the size of the job. Love it!

The service I got this morning was very good you all took good care of my 2018 Amg 63s and I thank you Nicolas for taking care of me this morning and you have a wonderful day and God bless.

Samantha in service is amazing to work with. She had me checked in, a loaner and out the door for work in minutes! She called to provide an update of when my car would be done and sure enough when I arrived to pick up my car it was ready! The service department really does a good job, professional, clean and very easy and a pleasure to work with.

Jean was awesome! In & out.. with the car of my dreams! If you are looking for something to drive that reflects luxury and hardwork, go see these guys!

Sometimes people have a bad day.But overall Ali was very helpful and patient with me .👍🏾 -Ash

As the universe would have it, my husband and I were in the dealership again today. We were getting his car inspected, and while that was being we walked the sales floor again. 4 people walked past us and never acknowledge us. I asked myself, is it because we are black but 3 of the four sales people that past us were black! Nevertheless Sales and leasing consultant Andre Anez, came over and asked if we had been helped and my husband and I immediately thanked him first for acknowledging us. We explained to him our disappointment, and he was genuine and apologetic. Andre was a true sales person, trying to build a solid relationship with us, sharing a little about himself and not just trying to make a sale. Andre I will be contacting you soon, thank you very much for seeing us.

Awesome 😎👍 Awesome 😊🙏 Grant was very professional very patient took the time to make everything cristal clear, definitely wins my vote Employee of the Year.I ll be back for sure for all my repairs and services.Mr Grant you are the Man!!!!!

Ali assisted me this past service experience and it ended up being a great one. The service team made recommendations to the vehicle which I choose to act on. I immediately noticed the difference in how my vehicle performed after the maintenance was completed! Great experience.

Dropped off my RV to get an inspection. It wasn’t ready by the end of the day so Darren hooked me up with a sweet E350 for a loaner. The loaner contract came over by text and I was able to sign it on my iPhone for a touch-free delivery.Courteous and professional service.The only problem is that now my kids want me to buy a new Mercedes!

Christopher was our sales rep and he was wonderful! He was very honest and knowledgeable. Chris took his time to explained the different technology and services that comes with the SUV 450 model. We fell in love with the SUV he chose for us. Family customer😊

Overall, good with valet available. Only lost a star from another provider not calling regarding updates when my main provider was off. Michael was great!!