It wasnt too crowded there was somewhere to sit I had time to kill it was great
Worst Starbucks I have ever been to. Im looking at these other good reviews and wondering why. I have been here two times and both have been bad experiences. This last time I even left without my drinks. The employees attitude in the drive thru was ridiculous and not worth my time so I drove off.
After waiting 20 minutes I was told there is no strawberry açaí and no caramel….. no caramel on a caramel macchiato really!?? Let your customers know before they commit and waste their time in your line!
My drink was maid to Perfection this time have gone to other ones and not so great. The young lady at the window very helpful and friendly
Great SB employees & environment is always good. But that day the patio didnt have the umbrellas out for being recently reopen.
Went last night for a Hot chocolateAnd they give to me hot waterSecond time thereThey give the worse service
The refresher drinks are awesome
Great Customer ServiceFriendly Greating
Always good w an extra shot!
Drive thru is very short and there is always a line of cars 🤣. The staff is friendly and welcoming. Nice outdoor seating available for walk ins.
Always a good option to get Delicious and diverse kind of drinks, ice coffee and refreshes ... fast service and good attendance ..
Nice outing with vanilla frapachino and salted caramel hot chocolate with my son👍
5 Star milk
Still no inside seating, but you can walk in still and place your order with your mask of course, or you can do the drive through. Always good coffee and snacks.
Great love it 😀
Always friendly and accurate with my order.
Coffee and conversation 😌
Updated again 8.28.2020: Ordered mobile pickup and my boyfriend brought my drink home. Took off the lid to see if my order was right only to discover my cup wasnt even full. Boyfriend swears he didnt drink any and I havent touched it. Very disappointing. This Starbucks never gets my order right and now doesnt even fill the cup. No foam doesnt mean no drink.Updated review: dropped my original rating to 3 stars. 5 visits in a row my order has been wrong. I always mobile order a chai latte warm with other simple modifications. All 5 times my order has still been hot enough to burn my tongue. So disappointed. Im tempted to find a new Starbucks.Great service and the baristas are always friendly and nice.
Great service
Great service and reasonable drive through wait time of 15 mins at peak hours. I was extremely excited to treat myself to a pumpkin cream cold brew, felt the wait would be worth it, but I was so disappointed to find out there were no more pumpkin drinks at 945 on Halloween morning! Maybe it is due to COVID, but I hope they take this into consideration for future ordering :(
Great customer service
Very clean, polite environment but they couldnt make a drink for you if their life depended on it. Ive come here a few times and they always get my drink wrong. I dont have a complicated drink either. Nitro cold brew with extra vanilla sweet cream. I feel as if you give them a drink outside their menu list they get it wrong. Ill most likely go back and hopefully they take their time to hear the order before they make it.
Very polite drive thru staff..thanks
Line was a tad long because of drive through. Aside from that, they got my orders correct. Person taking the order was very friendly.
Asked for coffee BARISTA NAMED APRIL THREATENED TO CALL THE COPS ON ME!!! Ive been a gold card member for over 4 years. Part of being a gold member is that you get free refills when you purchase drinks in store. For over a year Ive been having issues at this store explaining to employees their refill policy. Tonight April (who has been working here for a few years) refused to give me the refill saying she wasnt going to get fired because of me, I explained to her the policy, she still refused me service. let her know the policy was in Starbucks website, showed her the policy. She refused after reading in detail the policy, and told me to go away or I will call the police. I told her i wasnt going away as I wasnt harassing anyone, I just wanted what was within my rights as a customer. Told her to call the police while I was going to call corporate. Corporate called her in the store, explained to her I was right and she was wrong (she was rude and obnoxious with me saying she works for over 10 years here so she knows more than I do), after the phone call, she had to come back and serve me the refill per company policy. She then try to lie saying reason why she threatened to call the cops was because I was harassing her and screaming at her. A lie, even the employees working heard I wasnt screaming or rude with her, just explained to her the policy. I told her what she did is not right. She made me feel as Im a lesser person than everyone else at the store, as if I was a criminal, threatening to call the police on me for requesting whats supposed to be a right of a Starbucks gold member. Is this how Starbucks treat its customers? Corporate guaranteed me district manager will be in contact. Waiting on the call.
First time visiting this location, can be packed especially their drive through and when trying to find parking and getting out of the parking as well. They made my drink just fine! it tasted great, have no complains. Bathroom could be cleaner tho
I made a mobile order for a drink and sandwich. When I arrived to the store, they were out of one of the drink ingredients and the sandwich. However, the manager offered me two customer recovery coupons! All is well...
Service is good and the food and drinks are tasty.
Quick & friendly service.
I give this location 4.5 stars. I took 1/2 off because they were a mess the week of Christmas. I guess they had a lot of employee call outs.
Went through the drive Thursday 8/24/20 at 2:10pm. The guy ringing us up (male White cap) was very rude and very unfriendly. Very short snappy demeanor.
This location sucks!! Waited 30 mins to have someone tell me we are out of COLD BREW!! Really to hard to post a sign !!!
Slowest starbucks ever!! Okay maybe they all work fast but they need more workers. It always. takes FOREVER! ALWAYS! And ...the drive thru and parking are horribly designed. Not sure why i even try to stop there once in a while.
Great bomb drinks here. 👍👍👍👍👍
Great service
Strawberry hills
My favorite happy place
Always fast friendly service!
25 mins and only moved up 4 cars to be greeted by a crabby patty employee. NEVER coming here again. Oh and the wait isn’t over yet....
Makes drinks wrong
There is water, chocolate crossiants, etc.
Great community Starbucks and wonderful employees! Every time I come by here Im welcomed as soon as I enter. Many of the employees know my name and drink. The staff is mostly friendly and kind. The store is always clean. My drink is perfect most of the time and when it isnt the staff has no problem fixing it for me 😊. My favorite Starbucks!
Coffee as always good . Service a little slow thru the drive thru .
Service was good, drink is very tasty, price will always be to high!
There was clumps of things that looks like spider eggs. Don’t come here.they were saying stuff about us through the little mics.
It was BoGo but I waited 40 mins in drive thru to find out theres no Frapps then order a pink drink, get to the window and theyre out of that too. Be prepared for your promotions!!!!
Yummy, my coffee was so good and the staff is so nice 👍
Great service everytime
Service was excellent 👌
Jennifer and her team are always so nice and helpful and a pleasure to see. The restrooms are clean and so is the rest of the store. We love 💜 Starbucks on Whittier Boulevard and Colima. The best Starbucks in town, hands down.😚
First time visiting this location, can be packed especially their drive through and when trying to find parking and getting out of the parking as well. They made my drink just fine! it tasted great, have no complains. Bathroom could be cleaner tho
The lady who helped me was very polite and had a smile on her face. She looked like she was from the Philippines. I wish I would of caught her name. I did like her mannerisms.
Good customer service.
Love this place
One of the Best locations I been. The people that works there are very friendly and helpful. Great place to meet up with your business partners and your friends.
Great, quick service...always
Best Frappuccino ever
Very nice employees and fast service
I am not a Starbucks regular. I visit about 3 times a year. Each store I go to is ALWAYS crowded. It’s the perfect place to work on patience. 😊This location was crowded yet incredibly organized and flowed smoothly and quickly. Friendly and efficient staff!! Hats off to management and the entire crew. Leanne is the sweetest😊❤️
Love this location. Worth the extra hop to get to it. Super nice employees. Will only get better once all the new store kinks are worked out. Customer service aspect alone was worth the change.Follow-up: 05/19 oh so some of the old location employees trickled over to the new hot spot. Asked to take my order. I paid using the Starbucks app. No thank you, I didnt even realize it was time for me to move over to the pick up station. I was never given any cue that my transaction was successful. I has to ask if everything went through okay.
Drive Throw only. Friendly services
The drinks and food is good
I like the hot latte and frappuccino in the morning
They’ve messed up our drinks multiple times, the line moves so extra slow, and one of their drive thru workers is always rude! (Coming from someone who comes to this one daily)
Nice friendly place. Employees very politeService excellent.
I drive to this particular Starbucks because they get my order right except for today but I understand because they were really busy, but for most I luv this one, friendly staff, great customer service, and like I said gets my order right, I literally have like 4 other ones by my house and they all messed UK p on my order and was rude about it so I drive 10 th o 15 min just to go to this one...
Great coffee drinks and relaxing seats available.
Great specialty drinks, try a refresher of yr in the mood for a cold bev
For the most part all Starbucks have the drinks down to the needy greedy theres no change in the type of drinks you get the only difference is the customer service thats provided or the Barista that helps you or the cashier to fix your order thats one of the difference that makes a difference if that makes any sense but overall I will give it 4 stars because its more than average compared to most Starbucks its a few that I give 5 stars because they excel in cleanliness and great customer service
Good coffee shop drinks other than straight coffee can be expensive
The Starbucks was particularly clean. And the server was very nice. He was very patient.
Always a long drive thru line, but moves quick.
Whats up with the taller dude at the drive through reaching half ass making me stretch trying to pay and get my items. Get some on there that appreciates having a job.
Never go wrong starbucks if you love coffee cold or hot, macchiato or black
Love this location, April its really kind
Nothing to say. This is just an ordinary starbucks
Not so crowded as most locations, and better traffic access and WiFi than most.This is for walk-in; the drive-through is pretty much always packed.
Great customer service. Pleasant experience
Very friendly excellent customer service employees are very friendly and nice very respectful I highly recommend the Starbucks
Staff is always nice and friendly. Service is Great!
Friendly staff and excellent service. I recommend this Starbucks to everyone.
Great coffee and service.
Staff is always friendly and smiley! They make awesome drinks and Im not being bias because theyre a block from me.
Everyone was friendly welcoming and helpful.
Love starbucks! Their food is good. They have free wifi if you need to do work. Its an amazing place and id definitely recommend it!
Friendly and respectful
Visit this place. No more questions. Just go and have a coffee or pastry or whatever it is you do. This is the place to go. Anytime, any day.
Its very good lo the drinks
Im not a coffee drinker, however, they do have great pastries, excellent service, nice atmosphere.
Starbucks are everywhere as Well as up and coming new coffee shops sometimes the little coffee spots a little more friendlier twice the window worker at Starbucks just kinda threw my change at me and the second time as the coins fell to the floor she just said oops sorry and continued on her way
So slow!!!!! In the drive thru line for over 20 minutes for one iced coffee. Ridiculous slow service
Love the drinks but slow drive through.
My go-to Starbucks of all time. Oder a Caramel Macchiato Frappuccino👌 youre welcome.