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Whittier Hearing Center
13121 Philadelphia St, Whittier, CA 90601, United States
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Whittier Hearing Center
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An
Review №1

I went in for my appointment and was quickly greeted by Susie who is super friendly and I immediately felt comfortable with the office. I didnt have to wait very long before they took me in. Everything was explained during my assessment. I was given a booklet confirming my assessment results which I loved because I am a visual person. I have now recommended my older sister to The Whittier Hearing Center. Thank you so much.

La
Review №2

I have been going to Whittier Hearing Center for many years and have never had a bad experience. As soon as I walked in, I felt welcomed. Everybody was very friendly. I was called right at the time of my appointment, no waiting! The doctor was professional and very friendly. She explained everything clearly and asked if I had any questions She gave me a discount for my new hearing aids. I would definitely recommend Whittier Hearing Center to everyone. (I already have!).

Br
Review №3

Dr. Arista was amazing and so patient while conducting my sons hearing test. My two-year-old is at that stage where he has extreme stranger danger and doesnt do well in new environments. After trying multiple tactics to calm him down, he was too upset. She offered to follow us to my car and try to conduct the tests in his carseat, an environment which he knew, and was more comfortable. I was skeptical, but it worked! He was super calm and she was able to complete the hearing tests. Im so thankful for Dr. Arista and very much appreciated her patience and understanding and not just giving up on my son because he was crying. The office staff was so friendly and efficient as well. Highly recommend Whittier Hearing Center.

Br
Review №4

Friendly and efficient. I had a referral and was seen within 10 min. Dr Gilbert was friendly, reassuring, and answered all my questions.

An
Review №5

Whittier Hearing is the best. Great team. Very friendly and concerned about their clients. Easy to make appointments and quality of service excellent. Highly recommend for anyone having a hearing problem.

So
Review №6

The staff was friendly, I could tell even before I went in person (when I scheduled my appointment over the phone). The Doctor also made what was a stressful situation for me easier. She was very professional and patient. I definitely recommend this place.

Cl
Review №7

The technician explain in simple words the result of hearing test, she was kind and polite, everyone in the office were very professional.

Ra
Review №8

A very friendly, professional atmosphere, no wait time. The doctor made the process go very smoothly and positive. I give them 2 thumbs up!

Da
Review №9

I went here for a hearing test. The test is very thorough. I liked everything about Whittier hearing center except one thing. I had put a down payment on some very expensive hearing aids, but when I went over my finances I realized that I couldnt afford the hearing aids at this time. So I called their office and notified them that I needed to cancel my hearing aids. You have 60 days to cancel. They gave me the run arounds for a few hours telling me the Dr. that gave me the hearing test would call me. Over a four hour period, I never recieved that call. After calling their office 3 times they finally quit playing their game and told me to come to their office and they would give me a refund. Why didnt they just do that when I called the first time? So aside from getting the run arounds, this hearing facility is good.

Ca
Review №10

The Dr was EXCELLENT. Great follow up.

Ta
Review №11

Excellent service. The doctor was extremely kind and professional. The treatment was quick and successful! Everyone there was very friendly. Would highly recommend the facility!

Yo
Review №12

They were very welcoming as we entered. The Doctor was super patient with my baby. We were able to change her diaper and feed her to get through the appointment. Very understanding, we definitely recommend.

Ja
Review №13

Very clean building and office areas. Professional and courteous staff. The equipment used seems very up to date, of which I have never seen before and was most impressed. I felt good being there and felt very much in good hands. Bravo!

GL
Review №14

Great service. They took measures to ensure we were all safe. This place was very considerate and courteous as well as professional.. They took care of my father as well as my daughters and I was very impressed by the teamwork they provided.

Vi
Review №15

Great experience. everyone was very nice. I didnt have to wait at all. the audiologist was very nice and explained every thing clearly.

Bo
Review №16

This place is awesome. Everyone is super friendly.They take care of you from start to finish.Would highly recommend to anyone needingHearing aids.

J
Review №17

Great customer service. Doctor was very patient with my son. Highly recommended!

Ca
Review №18

Very knowledgeable and very helpful.

ro
Review №19

I have gone to many hearing places in the last 20 years. including ones that are used by the entertainment community. Whittier Hearing is the FIRST one to try to help you with the best possible way for you to hear, instead of just trying to sell you hearing aids. they spend time with you and work to make your best hearing happen. then provide the best hearing aids for you.

To
Review №20

Great first time experience. Friendly, patient and professional staff. I highly recommend!

Ju
Review №21

Excellent staff very welcoming, their services A++. My experience at Whittier hearing center is been a very overwhelming one, Dr. Brian Hoang had bring back my confidence and peace of mind, I can not thank him enough for the help, patience and understanding.

Iz
Review №22

I had almost lost all hope for a hearing solution but found this place online and thought Id give them a call...Good thing I did!!! Suzie was AMAZING over the phone and in person!!!! the moment I called I felt like I was getting quality care! Their office is so warm and inviting and the staff is amazing! Dr. Mary Ann Gilbert was so wonderful and helpful. She found solution to my hidden hearing loss. THANK YOU!!!

Su
Review №23

Updated: I came in to get a hearing test done upon a PIH ENT doctors recommendation. My condition: heavy high-pitched ringing in my ear, followed by loss of hearing, which also triggered some major vertigo. If youve ever felt what vertigo is like, you know its not good at all, so now try imagining this for a whole day of constant world spinning. This kind of symptom requires urgent care and a solid professional outlook. These guys were great at their assessment, and definitely delivered. Also, the Doctors were extremely sweet and made you feel comfortable. I really appreciated the details of their explanation on what was happening to me. Initially, I was frustrated because I thought they never followed up with the hospital, but that wasnt the case at all. They were on top of things and Dr. Gilbert even called me to ask how I was doing. If all goes well with my treatment, I would definitely like to come back here and do a retest because these guys are awesome!

Dr
Review №24

My first exposure to testing and fitting aids, didnt know what to expect, the process was smooth and easy. The examination was far more detailed than I had anticipated. The Doctor and staff are skilled professionals.

Je
Review №25

Very professional and friendly staff.Nicely paced hearing test in very comfortable surroundingsGreat explanation of available products. no pressure to purchase despite of the extensive and free hearing evaluation. Offers of free demo/loaner for a week. Special thanks and appreciation to Ms. L.G for making the visit very pleasant and comfortable.

Do
Review №26

I have had a hearing problem for along time, during this time I went to several other Hearing Centers but at that time I found them very expensive. I finally couldnt deal with not being able to hear so again went to a specialist that recommended me to Whittier Hearing Center. Im so glad that I went there, the receptionists were so pleasant, the person we spoke to her name was Liz was so helpful she explained what it was that I needed (hearing aids) and showed me the different hearing aids they had to offer, explained the cost and how they work and which one would be best for me. Im so glad I went to Whittier Hearing.

Ma
Review №27

Helpful employees the doctors are great treat you with the best interest in your well being to hear Better thanks

Ju
Review №28

Doctor was great! Great with kids! Explained everything as we went along and answered all my questions completely.

mo
Review №29

Although unfortunate circumstances brought me here, Im happy to say that my experience here was very pleasant. The staff and Dr were very friend and professional. I will be needing to return, unfortunately, but have no reservations doing do to this facility. Would recommend to anyone needing these types of services.

DA
Review №30

Great friendly place. Doctor was great, took her time to explain the process and everything that is happening to me. I definitely recommend treatment at Whittier Hearing Center.

Ma
Review №31

Kind and friendly staff. Dr. Gilbert is an angel. She remembered our phone conversation and not only listened to my concerns, she provided me referrals, knew how to make my little boy feel comfortable through his test, and gave me invaluable information and documents to help me understand his issues. I am so grateful to have found this center.

Me
Review №32

I have two hearing aids from Whittier Hearing Center and I am totally pleased. I appreciate the kind, helpful attitude of every employee I have dealt with.Im a school teacher and my ability to hear and understand is paramount. I highly recommend Whittier Hearing Center for your hearing aid needs.

Gu
Review №33

Excellent service! The staff is very friendly and professional.Very accommodating, they were able to take me before my scheduled appointment.

T
Review №34

Friendly, efficient and COVID safe.

Ro
Review №35

Excellent staff, had problems w the referral and authorization from my moms primarily Dr. And Sandy was very helpful and stayed on top of it. Thank you so much for that. And Cindy was one if a kind very caring and patient with my mom took the time to explain every step of the hearing exam (only took 2 weeks to get the hearing aid ) Then on the 2nd appointment Cindy explained the care for the hearing aids both to my mom and I very specific and detailed step by step. We are so grateful for being referred to Whittier Hearing Center. Thank you so much for making it possible for my mom to hear all the little things she had forgotten the sound to. Very grateful highly recommended.

Ma
Review №36

It is a blessing that’s happened to me. I can hear. I can hear the birds, the refrigerator. My family can now talk to me without going what? What? My friend Liz has been wonderful with me, thank you! I will send anyone to you.

Ro
Review №37

Thank you Whittier Hearing for helping me over the years. I want to thank them for those who havent thanked them. And for their intelligence for knowing how to do it. Thank you, Im a fan.

Yo
Review №38

First time customer. The front office and the doctors were very nice and professional. I recommend!

Cr
Review №39

They were on time, polite and did a great job of explaining the testing and outcome. The doctor answered all my questions and discussed options without rushing me as well.

Da
Review №40

I have been a patient for ten years. Whittier Hearing Centers staff is attentive and professional--always promptly available for emergencies and as well as scheduled diagnostic appointments. Carol Ma and Yesenia Gutierrez are top flight professionals.

Gr
Review №41

I give the front desk staff my stars 5!. They were friendly and very professional. The office was very clean and well stocked to entertain children. As for the Dr well I didnt get any ofmy questions answered. All I got was I dont know I dont know. So I guess anyone can put headphones on you and push buttons. Not impressed by his knowledge.

Ed
Review №42

They Are Awesome, They Take Great Care Of Their Patients, And Are Very Involved The Community .

Wa
Review №43

Very courteous and prompt. Allowing me to try different brands for several days before making a final selection.

Ka
Review №44

The best staff, they are so nice.

Ro
Review №45

My experience was very good. They addressrd my questions and concerns and took the time to explain with great details. I would definitely recommend the Whittier Hearing Center.

Sy
Review №46

They were ready to see me at my appointed time. Dr. Uuma explained the testing & hearing aid selection clearly. Office very efficient

Jo
Review №47

Extremely happy! I’m able to hear much better than I did with previous hearing aids. I couldn’t ask for better care.

Yv
Review №48

Excellent! Their knowledge and thoroughness was appreciated. They were very gentle and my 3 year old was receptive to what they asked of her.

La
Review №49

They were amazing with my 2 children-explained everything and made the testing fun!

Ji
Review №50

I had a great experience going to this place with my girlfriend who was in need of hearing aids for years. It was the most pleasant and Respectful visit. Made my Girlfriend very happy.

L
Review №51

Great staff and nice location!

Yv
Review №52

Always friendly and great service!

Ad
Review №53

Everyone here is super friendly and informative. They make you feel like you are a part of their family.

Hu
Review №54

I had the pleasure to be seen by Dr. Brian Hoang. He was extremely knowledgeable and explained everything to me in a way where I understood it. Not only that, but hes very passionate about helping the patient. He does his best to understand the patients needs and their concern and addresses it with the upmost care.I highly recommend this center not just because of their pleasant and helpful staff, but because they have great doctors like Dr. Brian Hoang.

Vi
Review №55

Friendly staff and doctor. They were able to fit me in for a hearing test I needed.

gi
Review №56

Very friendly make you feel at home and phenomenal employees.

Li
Review №57

Thank you Whittier Hearing Center, you have been a game changer. My family is very pleased. Im not second guessing what was said in conversations. I hear more clearly without annoying background noises. The aids that were chosen for me are very comfortable; I even forget Im wearing them. Sounds are very natural. The entire staff of Whittier Hearing was friendly and helpful. I didnt feel pressured into buying something I didnt need. I felt like the staff understood my budget and hearing needs too. They worked with me and found the best solution. I am soooo grateful! Not only can I hear more clearly, my aids link to my iphone, and I can respond hands free while driving. Very easy. Also, I like that I can listen to Pandora through my aids at work and not disturb others. Wow, didnt realize how FUN hearing aids could be. I highly recommend Whittier Hearing for anyone with a hearing loss. They have been in business a long time and have perfected quality patient care.

Ro
Review №58

My Mom is a patient of Dr Brian Hoang. Dr. Hoang is knowledgeable, patient, thorough and explains every procedure to me. He listens and cares about his patients and is very passionate about his profession. It takes me an hour to drive to Whittier but Dr. Hoang is worth it.

Ev
Review №59

Great service and care. They take the time to diagnose and understand in ways that others dont.

Cj
Review №60

Great staff! Very helpful.

Ju
Review №61

They know what theyre doing here! Super friendly staff!

Wi
Review №62

Always great people.

St
Review №63

Great place, Very nice staff, wonderful customer service

Ja
Review №64

Great experience from the moment you walk in to the moment you leave. Great front staff and excellent doctors.

Ri
Review №65

Finally after 5 years and 3 audiologist I found this place at Whittier. They are honest and knows what theyre doing in regards to hearing care....

Be
Review №66

We really love our audiologist Kim Ortega. They take exceptional care of our daughter.

Ch
Review №67

These people are heart and soul above other vendors.

Qd
Review №68

I admire the ability to hear, thx to WHC

Pa
Review №69

I was there last week I felt so welcomed

Lo
Review №70

Friendly and helpful staff.

Ma
Review №71

Staff are the best.... so accommodating

Je
Review №72

Great people and service

ye
Review №73

The quality of the service is Phenomenal.

Do
Review №74

Very professional and nice

Ra
Review №75

Very friendly personal.

Mi
Review №76

Everyone was friendly and professional

Ti
Review №77

Gone to beltone for years. What they couldnt do, this place could.

Jo
Review №78

Great people great attitude

Mo
Review №79

Amazing staff

Da
Review №80

Great and caring staff

Al
Review №81

Great service

Th
Review №82

Very nice

Ja
Review №83

Still visit

Ag
Review №84

A good top quality place.

Information
13 Photos
84 Comments
4.9 Rating
  • Address:13121 Philadelphia St, Whittier, CA 90601, United States
  • Site:https://whittierhearing.com/
  • Phone:+1 562-249-5804
Categories
  • Hearing aid store
  • Audiologist
  • Hearing aid repair service
Working hours
  • Monday:10AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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