I never realized how badly rated this place is until I had my own issue and am now reviewing myself. Went here to use the air pump because my tire was running a little low. As I’m using their ‘auto fill’ machine, I feel like the tire is getting MORE flat. Sure enough, it is not pumping any significant amount of air, and my tire gets to the point where it is too flat to drive to another station to fill.I go inside because they must have fix a flat cans like 99% of all gas station convenience stores, right? NOPE. They have 30 brands of beer, but 5 automotive emergency items. Unreal. I frustratingly express my discontent with the clerk and she fans the flames of my ire by yelling back at me. I was probably out of line raising my voice, but it’s horrible customer service to scream back at an upset customer. I probably could have been mollified by simply saying, I will definitely put a sign on that until we can take a look at it, and I’m very sorry we don’t have anything to fill your tire. But this was probably advanced thinking skills for an employee that looked like they had 10 functioning brain cells. Ended up having to walk a hour down the street to Walgreen to get some fix a flat and limp to another gas station.I see now why the gas is so cheap here, when you don’t ever maintain your equipment and only hire dim minimum wage employees, you can charge less for gas. AVOID LIKE THE PLAGUE.

The customer service and store appearance is always great!

Saddest excuse of a 7-11, corporate should be ashamed trash outside nothing organized outside trash bags laying on the ground outside trash all over the inside of the store I saw a frigerator with exposed electrical wires hanging out that anybody could kick with their foot I brought it to the gentlemens attention and he didnt seem very concerned at all no food made questions in a piece of beef cooked was told the oven was down their stock is almost completely gone coffee was out I ended up getting an egg salad sandwich that Im honestly afraid to eat gas is really the only reason why this place should be open the owner should be ashamed theyre surrounded by hotels in a tourist City and they dont exactly make you want to come back Williamsburg do something about this, this establishment is making you look bad

This place is awful. Its never open and when it is there is only one person working and goes so slow you just leave

Yes this store is a mess inside. And out. The inside needs a good cleaning and products need restocking. And yes they are very short staff. If people had one oz of respect or dignity. They would organize and make that plan as a whole and straigten store and work that needs to be done. Together. - i beleive onenofntje reason the place is a mess like. It is. Bc. One person can not run all three shifts. One person can not take care of long inside lines and ring people out. When they are theOnly person workingA very busy store that has been left to fall apart. If you want to make a difference. Why not bend down and pick up that trash that some other nasty people just threw onto ground. ? Why not take on a few extra houra and take anpartime job to help the place? People apply and take jobs here. And have no concern. For buiness. They just dont show for work. Or give a notice Before you complain - why not do something to help? I was a complainer. - I gave it some deep thought. After going into this 7-11 store. To shop and buy gas. I thought the same thing as others. Its dirty inside and out. I am not sure whom owns this 7-11. But most people assume that corparate offices of 7-11. Own these stores. And that they care!!! Well 7-11. Does not care about these stores. They are mostly franshised stores these days. - they make there money. When the store collaspes. And zap. Once they do. They regain store.

I work right across the street from this 7-11 and they are always closed. Its a very busy location so Im sure they are loosing alot of money. The store is filthy dirty when they are open. But I dont blame the poor over worked few employees that do show up when you can catch them open. Obviously management/ owners take no pride in this location. Worst location.

The guy at the station said that the store was closed. Less than 5 minutes later he opened the store for the white customers. Possibly will be reporting this place and the person in charge...

Dont even plan to go to this location, they are always closed, especially on the weekends. Sign on the door says due to staffing

Constantly out of stock and the people there are unfriendly/have a constant look of contempt on their faces.

Why is this store closed daily? What happened to 2 open 24 hours a dayIt can be 6-7-8 pm in evening on any day and theyll closed til 8am next day

A great place. Fast service.

Such a dirty store to begin with and then supposed to be 24/7 but randomly closed before 8pm

Third time in a month this place has been closed during peak hours. Whatever the problem is, get together.

I would give it zero stars but i can only give it 1 because of the food DURING A PANDEMICNOBODY HAS THERE MASK ON AT ALL! I WOULDNT TRUST THIS PLACE AT ALL DURNING COVID-19. THE WORKER DOESNT HAVE A MASK ON OR THE CUSTOMERS IT DISGUST ME

Store is always dirty

No one had masks on it was a very uncomfortable run to the gas station! I rarely complain but I’d say avoid this 7 eleven at all costs!!

Never seen a gas station where the pumps don’t accept credit cards and where only 50% of the pumps have windshield squeegees and where there is no cleaning liquid or even water for those squeegees. Avoid.

This store is always closed

Absolutely disgusting store.

Went in to grab a drink and not only did neither of the employees have masks on, they didnt seem to have them at all. Reported the VDH.

Obviously changed ownership in the last few years. It gone downhill quiet a bit over that time to the point where I just avoid this location. If you need to stop inside of a 711 you’re better off driving 3 more minutes to the one on the corner of Paige Street.

Staff is amazing management sucks

This store only gotthis one star because i want to post this store is nasty and dirty i have been in this store 5 or 6 times a month for several months the bathroom is not fit for anybody to use not even the employees. I have complai ed to the supposed to be owner and its always an excuse . i would hate to see whathis bathroom look like.

The bathroom at this location was completely disgusting!! I rarely complain but the owners here need to know the facts of the matterWhat is so difficult about cleaning up once a day? No excuse for this. I will never go to this store again. SHAME ON YOU 7-11!

My kid tripped leaving and spilled his slurpee, they let him refill without asking. Good customer service!

Gas prices are good

Store is so dirty and disgusting. Flies in donut case yuck! Not to mention employees dont even seem to care. Where is your pride cause its not here

The worst customer service I ever seen and the employee was arguing with me in from t of my kid because I tried to help the gentlemen to use my cigg coupon she was very nasty she needs to be fired

Not a real 7 Eleven fan but they do have gas

Employees rude and apparently dont like their job

Great gas price, just kind of inconvenient location.

Great staff

They never have coffee in the mornings very dirty the facilities not recommended