Awesome place. Super nice. Helpful. Quick to get you in and out. Very friendly, even if you’re not having the best day. Knowledgeable staff that makes it quick and easy. Would recommend. Better than Verizon. 😳

Every time I come into this store the customer care reps are awayd willing to help. Vivian the manager is great

Kindallinn and Vivian Rodriguez help on change pay off the phone and was very good services 👍excellent and parfait

Amazing staff! Everyone greeted me and my reps name was Samantha she did a great job communicating offers and promos! I walked in with a problem and they not only gave me a resolution but they also saved me some money!

I was on store for pay my bill and updated my phone with Vivian Rodriguez the services was parfait and excellent

Really good service, and the information told did help a lot! Well done to the lady who helped us!

Victoria and Vivian are simply the bombs! I was in the store the other day and I couldn’t believe how helpful both of these amazing ladies were. Victoria was able to help me find all the latest accessories for both my phone and my Apple Watch. Vivian made sure to point out the sale they had going on at the time. I was able to get free accessories!At one time the store was full of people. I overheard Victoria interacting with a woman and her two grandsons. Victoria was so patient and kind to this family. She helped each boy find the perfect phone and the items needed to keep those phones safe from harm!I will definitely be going back to this store for all my phone needs.

Chris was super helpful! Great service and the rest of the staff was amazing too

Came in to troubleshoot my daughter’s phone ended up upgrading my kids phones and bought some accessories. Vivian and Kindallinn helped me with transferring everything over. The best of the best

Great services every time I go. Vivian always make sure they take care of me.

At&t was more expensive then Verizon BY ALOT so I switch my daughter and I over to Verizon. Then at&t tell me I will be getting a full bill at the end of month. For a service I dont have! AT&T WONDERS WHY people dont like them this is just just one of thr reasons why. When my phone number was stolen through their system I was told change your number. Um no that not a fix for me. When I would lose service I had to restart my phone everytime to get to work again I was told get a new phone um no my phone was new! When I asked to figure out a cheaper service um no can do! When I call to cancel its amazing how all of a sudden they have a plan that is 15 bucks cheaper then Verizon. Wow didnt have that plan 2 days ago when I asked. So I will pay the last bill buy they will have to wait. I will pay it slowly. I get all cell phone services have all of us over a barrel but Im sick and tired of the way AT&T has treated me. I do not recommend them.

I had Verizon prior and when I walked into this establishment they treated me like royalty and from there on out I wasn’t a verizon customer no longer, feels like a weight has been lifted off my shoulder, Kindallin ( I think it’s spelt) assisted me the best she could and got me out as fast as possible, love the store 10/10 would go back❤️

Awesome service. All sales reps and managers are very friendly and helpful. And do their absolute best to make sure customers leave happy.

All the staff are great and helpful and willing to help anyway they can. I had a good experience!

Friendly staff! Always eager to help!

We went to ATT store in Williston ND and got excellent customer service. Above and beyond they went for us. We switched 4 phones over from another provider to them because of how amazing this staff was. We bought several accessories because of their knowledge and help. We worked with The manager Vivian and Anjelica and Christopher while we were in on 2 different occasions to get help with some issues. They were outstanding and patient and helped us figure it out and we are above happy with the experience! If you go in there be ready to switch or get service cause they are the best and you will greatly appreciate their customer service and friendly atmosphere!! This team is an asset to the company and we are happy we went in!!

Helpful staff and friendly too.

Went in to get a replacement for my phone and the staff was super helpful! Excellent customer service!

Excellent customer service! came in this weekend to add a line to my family plan, a girl named victoria helped me out.VERY professional and very sweet young lady!

Always extremely helpful....Chris and the lady manager go out of their way to make my experience a good one everytime!!! Answer all my questions and do the best they can with the knowledge base they have to accommodate me. Thanks!!!!!

I receive great service every time I come into the Williston location! The store is always clean and the staff is amazing. I definitely recommend Samantha when looking for an outstanding experience overall. She went above and beyond to help me out.

Ally was absolutely as helpful as could be. I could of not asked for anything better. Very friendly & professional . So thankful I came in today and resolved all my issues.

Really good service. I recommend this place 100%

I was shopping for a new tv service and Chris was available to help me get setup with Directv. He helped me with every question I had. He also explained how the new receiver boxes worked and what kind of channel setup would work best for me.

Great staff and very helpful!!

I came in the other day for a plan for myself and my son, first time paying for a cell phone service so I was nervous and didnt know what to do, but a young woman by the name of victoria was very helpful and polite and helped me with everything i needed and made things super simple and easy, Best customer service Ive ever recieved. I will be back for accessories and tablets :)

The people were very friendly. Chris was a great rep to work with and the manager Vivian is wonderful. Great job

They were professional and cheerful, answered all my questions, and did everything they could to save money on my monthly bill without me asking. Great service!

My Kayla was able to fix everything for me and take a load off of my shoulders for me. I hope it continues to work great

Wow am I impressed! I ordered the iPhone 12 pro on Monday and received it on Thursday. Chris has been so generous and amazing to work with! If you have to visit the Williston location I highly recommend you come talk to him !

Best at everything I am very happy my phone bill is very low $85 a month and that is the unlimited plan same as Verizon but Verizon is alot higher $126.00 a month glad I made the switch to at&t thank you

The employees were awesome!

I had a great experience with the representative samantha and the manager vivian they went above and beyond to help me get a new device. Amazing customer service cellular service could be better but the store representatives make it worth keeping theyre always willing to help troubleshoot when I had any problems.

The service was excellent. Definitely received all the details that I needed to know for my phone. I will continue to keep my service with at&t from here on out and Also purchase all of my devices through this store!!!

Excellent 😊I did not go home with out the problem solved

I went to the store with several issues and Chris was able to take care of everything for me as well as order me a new phone. I am very pleased with my experience.

Poor service there and not very friendly.

Best Service ever!!

Victoria, was very helpful to me

Very efficient service

Yolanda was very helpful transfering my informsation to The News device. The people here aré very friendly

The people at this store were all very helpful and informational. Answered all my questions and had me in and out in no time with a new phone.

Everyone its very helpful,kind and professional.. 👍🏻

Great store, staff is very friendly and knowledgeable!!

Great in store customer service. Helped me decide which plan was best for me

Wish I could give 0 stars. I called the 800 number before going into the store because my phone randomly stopped charging and wouldn’t turn back on.(I had a iPhone 8 s plus) I followed the troubleshooting instructions and was told to go into the store near me that my insurance would cover a free battery replacement and that they would be able to do that for me in the store.I go first thing this morning because I have 2 kids and can’t be without a phone. As soon as I walk in I’m greeted which is the only good thing that happened. I explained the above ( ^^ ) to them and am told instantly that they can’t help me and that “only certain phones qualify” and handed a card that had some phone number for me to call and to have them fix it. They don’t fix anything at the store instead they go through a third party and they are just sales. When I asked them if it would be fixed today I’m told it could take 3 business days and that he’s busy.I then ask if my phone qualifies for an upgrade since I’ve had it for 2 years and have made every payment on time. She pulls my account up and tells me I have to pay the phone off before I even qualify to have an upgrade.As I’m walking out the door I’m then asked if I’d be interested in direct tv.. definitely not.I took my business to Verizon where they instantly looked at my phone seen that it was in BRAND NEW CONDITION and helped me. Something AT&T failed to do. They didn’t even ask to see my phone. I was instantly turned away! This store needs to not do phone repairs through a third party especially being a corporate store! I’m shocked and disappointed.AT&T lost a loyal customer today.

Terrible customer service. Terrible cell reception. Sending and receiving picture and video texts is a roll of the dice. Mystery charges with no explanation. I am fed up with this so-called service, and will be looking into Verizon instead.

The phone service signal is horrible, always losing service, constantly having to put in airplane mode multiple times, even with the note 10 plus. I end up having to get a prepaid Verizon phone just to use for work.

Wonderful Customer service!!!!

The people that work at this AT&T location are the best. I always get greeted as soon as I come in to the store.

Love the people who are always so busy and handle all the customers like champs. The manager is the best ive ever dealt with at a cellular store. He always knows what I need and how to explain anything so I understand. Also very funny and pleasant employees.

Stay Away Such horrible service with Samantha B and the assistant Manager, as well as another employee (name to be determined) in Williston that I plan to file a lawsuit! Submitting my recordings from all of my visits to this location to the corporate office in Dallas, TX 75202 . Horrible experience. I guess when you are in a small town you feel invincible and that their are no consequences for treating customers badly. This is why I record conversations with customer service reps That way, it is not my word against theirs. Hopefully AT&T will replace the unprofessional reps with people that are polite, customer service driven, and also people that know the products that they are selling. I will update my post after talking with Dallas, TX 75202

They never have enough help, no matter what time of day it is. Count on waiting a considerable amount of time for help. If you do get helped quickly, buy a lotto ticket.

Miranda helped us with transferring our data over .she did a great job talked about adding tv but I will be leaving out of town will come back once I return

Sales associates were unhelpful with starting lines, rude, and unhelpful

Our representative, Taylor, was absolutely amazing! She did everything she could possibly do to make all the problems their call center had caused with our account better! Explained things thoroughly, and made sure we left happy with our service.

They do not even seem like they want to help...just collecting a paycheck with zero initiative...a joke

Very nice store..it was funIt wasnt like buying a car..will always go back when Im in town..The best part is they now have direct TVAnd now so do IThank you....

Great service

Great service ask for samantha.

The employees there are so rude and treat you like youre an idiot. I got more help calling AT&T Customer service to help me instead of wasting my time walking into that AT&T store. I cant wait for my contract to be up with them soon.

Costumer service is the best keep up the great attitude

Small building. But great service. 4 stars however. Service when I went on 28 May was slower than normal.

Great place to shop!! Nice and clean too!!

The employees are rude, both in person and on the phone, either treating you like you are stupid and flat out lying to you in person or putting you on hold until you hang up and then treating you like youre stupid. The staff lied to me about the release of a new phone in order to get me to make a purchase right then. Normally, its not a problem if someone just plain doesnt know about a new model of phone being released, but multiple employees said with certainty that there would be no S7 Active, and only 13 days before it was released. This store is terrible and makes the rest of AT&T look absolutely horrible. You would be better off going to the AT&T Authorized Retailer in WalMart a couple miles down the road or driving to Dickinson, Minot or Billings. Do your own research before buying a new phone if you have to go to this store, because the people that work there have no idea what honesty is.

Didnt have what I needed

The female staff were much more helpful and cheerful with out the arrogance of the male on staff

Great convenient place to pay your DirecTV bill!

They had good service but unfortunately didnt exactly have what I was looking for but nonetheless a good store.

Thank you williston store for making my visit so easy, the help was amazing, and I love my new phone I would have given 10 stars

The people here are rude, unhelpful, ungrateful. They dont answer your questions. They dont try to fix anything for you. They would rather sit and do nothing and help find answers to the questions you have. And the service here kind of sucks.

Instant 1 on 1 service when I walk in . There is always someone coming up to me to help as soon as I walk in, no waiting around to get anyone attention! Love love love it

Great attitudes and friendly service. Helped me in store 30 min after closing.

Quick & Excellent Service. Awesome Peoples.

Very friendly and fast service

Awesome service

Good information, in store products were only 2 brands, and only 2 styles in those brands. Disappointing!

Worst possible place you can go. Cant do what is asked of them even after multiple calls with at&t saying that can be done at the store. Called and talked to the manager and she says just come in tomorrow and we will try it again and see if it works! Drive to minot and skip this place!

Great customer service. A little crowded at times but otherwise great store.

They are so helpful! Anytime I have ever has a problem with any of my phones they have always helped me.

The female agents at this store are BEYOND RUDE!!! They lie to customers in regards to their account statuses, they talk down to you as if you are too stupid to deal with and hang up on you when you call!!!

Very helpful people as well as friendly

Great people great service

Sales representative are so rude and unprofessional. You do not take a call when your trying to make a sale or attending people.

Nice place to shop for phones

Awesome thanks Barbra Jean

My experience at the store was not a good one. I keep dropping calls and no one could help me Im going to choose a different carrier

Bad reception in north dakota but good branch or at&t.

Very friendly staff

Great customer service.

There is an AT&T store but there are no AT&T towers within 100 miles.

Never can help with what you need always have to call someone else.

Friendly staff, very helpful

Very helpful and court is

They werent open at 9 like it says on the website, and they dont answer the phone

Very helpful

The wifi have password.... bulls**t

Very nice

Are you open on Saturday?

Avoid this place, they are incompetent,lazy and rude.