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Bath & Body Works
2500 W Moreland Rd, Willow Grove, PA 19090, United States
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Bath & Body Works
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Da
Review №1

Bath and body. Wish it was cheaper but you must pay for nice things. Service is nice there though and they r patient.

Ab
Review №2

I like the placeGood quality and quantityEverything is perfect

Ky
Review №3

Beautiful store and excellent customer service. It would be even better if you gave teacher discounts or more sales on wallflowers!

Ju
Review №4

I left with lots of goodies as they had plenty of good deals. They were well-stocked and even though there were a lot of people, the lines moved quickly. All the workers were courteous and efficient.

An
Review №5

It was great. The service was fantastic. Thank you

Ha
Review №6

I came here last night and was helped by the NICEST sales associate. Her name was Tee. I was in the store pretty close to closing time (I didnt realize the mall closed at 7) and she was helping me find the products I need. She did not rush me, and in fact suggested other things I might like, which I ended up purchasing. She was a joy to talk to and made this particular shopping experience wonderful. Thank you Tee for your help!

La
Review №7

Always fully stocked. The cashiers are friendly, and efficient.

ka
Review №8

Love bath & body works !! Peach, eucalyptus, raspberry. Winter candy apple at end of October I buy every year. I will always buy bath n body.

Mo
Review №9

I got a great haul from this location, but it was not easy to find when entering the mall.

Ji
Review №10

Get my SMELL GOODS .WIFEY & I LOVE THIS PLACE YES MEN CAN & DO LIKE CANDLES & MY LOTIONS ...

Ni
Review №11

I just love this store. Their staff is the best when it comes to looking for something new

Fr
Review №12

The customer service is lovely and they sanitizer your hands at the entrance. One of the reps was well informed and gave thoughtful suggestions and input.

Sh
Review №13

The deals are great, prices not so much.

De
Review №14

What CAN I say....its full of very helpful staff

Ho
Review №15

Love bath and body works they always have great scents and Awesome customer service.

Ba
Review №16

My favorite fragrance spot!!

Te
Review №17

Love, love, love BBW!! Need to get a p/t job here so I can get a discount!

An
Review №18

A good variety of products and very helpful, friendly staff.

So
Review №19

Great Candle Sale!! I live their Champagne Candle smells amazing!

an
Review №20

A little crammed but great customer service and awesome smells

HA
Review №21

Great customer service very fast...

LA
Review №22

Big selection.I love the white barn.Candle day was amazingly organized.Most Employees are friendly and kind.

Ca
Review №23

I came in the other day in kind of a sad mood, for some uplifting shopping! I knew I wanted some candles but it is a tad overwhelming with the selection provided. Luckily, Tammy was working and she was a superstar! We talked about scents I like & she suggested a bunch of different options (all of which I wanted lol) I ended up with three candles, two one wics, one three wic. I really hope management checks these reviews because Tammy is a rockstar! As a manager myself, I would most definitely love to have someone like her on my team. I apologize for not getting the names of other staff members on shift, but literally every single one of them was so sweet & asked multiple times if I was okay/needed help. Ill see you guys in a few days Im sure, thank you Tammy & staff!

El
Review №24

Very well stocked, staff worker in the front sprayed sanitizer on our hands, we were told to get a bag to put your merchandise in.the workers announced to stay your distance, but to be honest it was kind of hard. All in all.,enjoyed the shopping.

De
Review №25

It was kool

Ka
Review №26

Staff is great and helpful

Da
Review №27

Always great, staff attentive

ju
Review №28

All kinds of fragrances, staff are really helpful.

r
Review №29

Great bargains great customer service

Sa
Review №30

A lot of inventory still for the Semi Annual Sale

Vi
Review №31

Staff was super friendly. I wanted a balsam/tree scent and she really knew her stuff, she pointed out every scent that smelled even the slight bit woodsy. Though I ultimately wound up going for a different seasonal scent, hot cocoa.

Gr
Review №32

Wonderful store with a great selection. This location is our favorite because of the excellent staff and cleanliness of the store. The staff always make sure that we find exactly what we are looking for and in the best way possible. We always look forward to coming back for the positive customer shopping experience that we get.

Ka
Review №33

Love this store for my smell goods & my candles...

Ar
Review №34

They have good sales often. When you order online your products arrive when the company says it would. If they had free shipping often that would make it better.

Je
Review №35

Semi -annual sale is thee best!

Et
Review №36

Busy! Crowded! Associates were very helpful. Line to checkout was long, but moved quickly. So many different sales every day, hard to decide when to get the best deal.....best to ignore that, and just go when you need to get something. I think the prices come out about the same in the end.

Sw
Review №37

Everyone was so friendly. I just wish they had the bright lemon snowdrop I came looking for lol. But someone found the last body wash for me and I was happy 😁

Me
Review №38

They are taking precautions with covid. They have you walk in one entrance and out the other. They squirt your hands with sanitizer if you want it at the entrance. They have you take a paper shopping bag to shop with and thats your bag to go home with.

ST
Review №39

I found my favorite lipstick there!!!! Yeahhh me!!! Best lipstick ever🥰🥰🥰🥰

Ja
Review №40

Love the B&BW at Willow Grove Mall! The customer service is excellent; very friendly, knowledgeable, thoughtful, and helpful. If you are in the area, check out this location. You already know and love B&BW products. When I come back to PA, I will visit this store again.

Me
Review №41

I love this store always buying something there great stuff

Mo
Review №42

The candles are great but Im not a fan of the fall & some winter fragrances. They always have really good sales on their merchandise. Yankey candles who? I only purchase my candles here.

Pa
Review №43

Super friendly and helpful staffs. Fully stocked and when I asked a question on a previous item that I have purchased, they immediately told me that they dont make it anymore and recommended something similar to it. 5 stars service.

K.
Review №44

If you love candles and other fragrances- Bath & Body Works is for you?! 💁🏽‍♂️ Listen, all jokes aside the staff at this location are incredible workers!

Pa
Review №45

Very good

Pr
Review №46

Good

Ro
Review №47

Love the products and the sales are great. Store was pretty tightLY packed during the holiday rush and help seemed to be needed..that is the only reason for 4 star otherwise it would have 5. I also order online and the sales and coupons are great.

no
Review №48

Candle Day! Plenty of Stock. Friendly staff

Je
Review №49

They really didnt have to much left as far as sale items.

Qu
Review №50

They were having a great sale....they had some new great scents......the workers wee very helpful. You didnt have to go and look around for anyone when you needed help. Although it was quite busy we were in and out.

De
Review №51

Good selection. However, store needs dusting. Staff should make suggestions on new seasonal items.

Na
Review №52

Love it here. One of my fav store to shop at with great products.

Be
Review №53

Love this place for the hand soap and car air fresheners. They have great sales a few times a year that usually pull me in.

La
Review №54

Best worker there is Christian. Love him. Great customer service!!!

Ch
Review №55

Must go for all you scented body washes, lotions, or candles. Excellent service friendly staff

Ka
Review №56

I went in to buy a candle for my mother, and I asked a worker there for help and he was extremely rude. So I asked who was his manager, and he snapped his fingers at me and said I am. How about that? I looked on his name tag it said Andrew. I will never go back to this location again. Where do they find these people?

Na
Review №57

Friendly and helpful staff and an absolute insane collection of scents. Only downside is how crowded it usually is but that’s probably not really within their control 😅 their aromatherapy line of products is honestly the g.o.a.t.

Da
Review №58

Everyone is so helpful

Pa
Review №59

This is my favorite store.. I love everything about this store.. All the people that work here and friendly and helpful..

Sa
Review №60

Fast checkout duringthe holiday seasonand they still managed to keep the store organized through the chaotic shopping. There were plenty of associated on stand by happy to assist customers.

Wi
Review №61

Candle Day was GOOD to me!!!!

Be
Review №62

The day I visit they were having a sell which caused the lines to be rather long. They only had one young lady at the register and three other people were on the floor. I walked up kindly and said to two young ladies Hi and excuse me, is there any possible way someone else could open another register. The manger looked at me with a very nasty expression on her face and said Im going to put someone up there in a few minutes. After five minutes she send a young man to open another register. Sorry to interrupt your very important conversation but i will not be visiting that particulate store ever again.

Ro
Review №63

I love that they do Clarences for every season I personally can not use them because of allergies but I know some that do even family members and I have to tell you that they smell really good I know that there are some personal fragrances that love myself but I cant wear it but they make really good gifts its like buying three gifts but you actually get six for the three so if you arent allergic to any of the fragrances that are used such as real flowers you should give it a try I mean you will smell really great or friends and family.

Da
Review №64

Wonderful. I love that they have a sink area in the store for you to test the hand wash soap and wash your hands.

La
Review №65

They have a nice amount of perfume and lotion but the one thing I like or the candles because I speak them in my closets and they make the whole closet smell good however I wish that they were a little bit more reasonably priced and a few extra deals wouldnt hurt anybody

No
Review №66

Very friendly staff and lots of great candles and scents to choose from. Also happy the had a coupon on retail me not to save some money.

al
Review №67

Went in for stocking stuffers, ok right before Christmas on a Saturday, so not great idea. The staff couldnt have been any more helpful or nice. (They were great.) But the lines sucked, and seemingly they were unprepared for moving people through.I also didnt realize the price of the mid grade soaps and lotions were so high. I guess I dont understand mall products being overpriced. I can get boutique brands for similar prices, not mass produced for every mall in the country. Stuff smells nice though.

Na
Review №68

The sale was worth the wait in line

To
Review №69

Cool place. Small but helpful staff

Da
Review №70

Love their hand soaps, body wash & many others - great sales too!

Ya
Review №71

Very festive environment.

Je
Review №72

A small store compared to other locations but I do like the separate White Barn store just for candles.

Je
Review №73

I love sweet pea

Ve
Review №74

Always a pleasure shopping at this company.I was a little disappointed that at third particular store no one was aware of the shower balms their company sold. A very popular item in the Stuart Fl. area.

Ja
Review №75

The scent that assaults your nostrils the moment you walk in is so offensive I cant stand it. Its a recipe for an instant headache. And the staff gave us the run-around when we tried to find out how much is on my nieces gift card.We asked at the register, and they told us to ask someone on the floor, we asked a woman on the floor that they pointed out and she sent me to the other side, where I been had to find somebody else on the floor who brought me back to the register who said they couldnt do it, and then three people at one register ended up pulling us over to see how much was on the gift card. It was ridiculous. And the entire time I had a massive headache from the smell.

Ch
Review №76

Friendly & helpful staff. Large selection.

La
Review №77

Love this store always get a good fragrance for men and a bunch of candles once the season changes

L
Review №78

The store was fully stocked and had wonderful staff to help me along with my purchase. By far best Bath & Body I shopped at in years.

Do
Review №79

They have nice smelling things.

An
Review №80

Wish wish they had a one much closer but the mall still great to go to

Ki
Review №81

Very disappointed..all new scents and all of them smells the same. No older scents

Sh
Review №82

Tee was extremely helpful wonderful experience and great sales!

Jo
Review №83

Very nice people and to get good stuff

Be
Review №84

The overwhelming smell gives me an instant headache .... Thank goodness the staff is friendly. My daughter loves it there.

Ka
Review №85

Love Bath & Body Works 👍

Sh
Review №86

Great deal was going on at the time of my visit. BUY 3 get 3, dont know how long it will last so I took advantage of it

Gl
Review №87

Great scents, lotion and bath gels. That also have candles and mens items

Ai
Review №88

Awesome place, my wife loves it so their

Ch
Review №89

Great. Have a wide selection and great products, but the employees can sometimes be too nice and helpful. The employees ask a lot of questions and come up to you a lot.

Ch
Review №90

Always have what I need. Not always the friendliest cashier but they need to work on that.

Ho
Review №91

Great deals smells great in I love candles

Mi
Review №92

Great products, great customer service.

Ka
Review №93

Great sale, Christmas rush got the customers out in a timely fashion

Ea
Review №94

I love the lotion shower gels and hand soap

Li
Review №95

Love it

r
Review №96

Smiling faces great customer service

da
Review №97

Loved it smelled so good inside the store.

Te
Review №98

Got some bice smelling lotion and body wash

Ze
Review №99

Lots of good merchandise to choose from. Great sale!

Af
Review №100

One cashier working.. Other employees having oersobal loud conversation while we sat in line listening them.. Over it

Information
66 Photos
100 Comments
4.5 Rating
  • Address:2500 W Moreland Rd, Willow Grove, PA 19090, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW00962
  • Phone:+1 215-784-9130
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–6PM
  • Friday:11AM–8PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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