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Walmart Auto Care Centers
6650 Hembree Ln, Windsor, CA 95492, United States
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Walmart Auto Care Centers
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Ji
Review №1

Ive been getting tires here for years and watched the employees skill set diminish steadily.Today I called to make an appointment and was told I had to drive there to make the appointment. But not to worry if I came before 4 they would fit me in. I arrived at 2. The guys making the appointments had no idea how to run the computer and told me I had to come before 4 to make an appointment. It was 2. He went out back and talked to the guy I talked to on the phone. That guy said if he doesnt have an appointment it will be Monday. Today is Friday. I went across the street to les schwab. Have been watching the Walmart garage for 35 minutes. 3 people are working and not 1 car has been in there.

Ca
Review №2

Very good price. Nice people.

Ki
Review №3

Everyone at the tire center was very helpful and patient. I got tires (w/ installation at a fraction of the cost).I will definitely be a regular. (they also do oil changes)

Wi
Review №4

Great service in auto department. Shopping while waiting on my car revealed a clean store that was very well stocked. Found way more than I needed to buy!

Do
Review №5

Got flat tire after 2 months. Went in for free patch promised on purchase and receipt. Left car for almost 3 hours went back and was told that i have to buy new tire online because they dont stock my most common size 17s. I could have got a call. I have to pay agian online, wait 4 days till it arrives. So i have to go back in 4 days. They theyll send my tire back and wait for a refund... baaaaad serviceeeee!!!!!!!!

Et
Review №6

Had 4 sports car tires that I purchased online mounted and balanced with new valve stems installed. Took a few hours but the price was way less than the local shops.Edit: Had 4 more tires mounted and balanced but this time they forgot to put a small center cap back on a wheel and I didnt notice until I got home.

Ru
Review №7

Took truck in for Balance and Rotation and waited well over 4 hours while they didn’t work on a single car. All four techs took the same lunch break as well as standing around doing nothing. Will not be coming back.

Fe
Review №8

Was waiting 4hours to get two tires mounted and balanced!

My
Review №9

Was told 30 minutes only one car ahead of me....90 minutes later just getting pulled in..I went shopping for an hour and figured it would be waiting for me...sorry I spent the other hundred bucks on merchandise and rewarded that place with my hard earned money...Walmart might as well just shut down the oil changes all together. It used to be a fairly quick place with better customer service...I guess with the low unemployment rate right now they are really scraping the bottom of the barrel...maybe its time to get with it and pay your employees better...maybe they will be better for it. BOTTOM LINE....YOU GET WHAT YOU PAY FOR. If you dont mind the possibility of waiting a couple hours for an oil change while you support a greedy corporation with other purchases you will surely make while you wait then head on in....Ill just look on Groupon or pay the extra 10 bucks at the 15 minute spot....its worth it in too many ways....Sincerely,Another former customer

Ma
Review №10

A technician said wait time was approximately 1 hour, however, I ended up waiting 3 hours in total until my vehicle was ready. I had gone out where they do the services and I saw a tech. pouring the cheapest motor oil ( I had paid for the Castrol high mileage motor oil ). I asked what he was doing and all he stated ”I’ll drain it right now and add new oil”. I dont plan on taking my vehicle there again for an oil service.

Da
Review №11

They do a great job on oil changes at a great price for my wifes new car.plus they have great prices on name brand tires

Wa
Review №12

Its cheap but have fun trying to get anyone to work on your car at all. Ive waited hours for an oil change. It seems like they have problems hiring and keeping technicians for the department.

Th
Review №13

Cheaper is not better i will not be choosing walmart automotive services ever again.

Da
Review №14

Was told it would take 1 1/2 to 2 hours to fix a slow leak and rotate tires. 3 hours later I called a number of times and no one would answer. Went to the store and was told there were cracks in tires and they couldnt do the work. Tires are 3 years old with less than 30K on them. Was told they left a message. Showed him my phone that proved they hadnt called. Employee response was I dont know what to tell you. I would give them zero stars if that option was available. They have lost my business and hopefully those that read this.

Ha
Review №15

DO NOT BRING YOUR VEHICLE HERE !!! REALLY, TSLK ABOUY SUB PAR WORK !!!

Co
Review №16

Good service, very reasonably priced

Mi
Review №17

It I could give this place 0 stars I would. My husband had a flat tire and we initially tried to reach this department via phone 2 hours before closing but no one would answer the phone... so we went in before closing and the associate wouldnt give my husband any service and gave him an attitude if he didnt care at all. We reached out and not one assistant manager would take our call. Calling district tomorrow. Dont even waste your time trying to go here for anything. Spend a little bit more money and go somewhere that cares and actually gives you service.

De
Review №18

Good prices. But no worth the wait for a oil change.

Br
Review №19

Saturday tire department opens at 08:00 not 06:00.......Be first for service or expect several hours plus for r and r tire service.A professional tires only business makes this Walmart service appearing pathetic and user unfriendly.They are in great need of floor leader management and posted prices for one ton trucks, 4x4s.Also, required are mandatory four tire purchase on 4x4s vehicles even slightly used rubber. Buy all four if you want us to install them.And this is not posted at the tire department.

Er
Review №20

This place advertises that they are open at 7 am but after waiting 10 minutes after 7 a store employee came outside to inform us that they have no technicians until 10:00 am.They shouldn’t have hours that say 7 to 7 if they can’t do staffing and scheduling appropriately. I wouldn’t use Walmart for their tire services.

Th
Review №21

Nice customer service. Put tires on good. That is all to it. A lot of cranky old people reviews on this. So just ignore them and go in. For a alignment firestone or america tires is a good place to go.

Mr
Review №22

Have been severely disappointed in the service I get here so much so that I stopped going here even though walmart has some amazing deals on tires. Now I simply buy from Amazon, Simple Tire, or Discount Tire (Americas Tire). Amazon/Simple tire have agreements with several tires shops around town that will install the tires for a small fee, its quite competitive with Walmart and cheaper most of the time.First, they wouldnt work on my trailer because they dont work on anything they cant get into their bay, this wasnt always the case as I have previously had the same trailer get tires there and their guy brought out a jack and took the wheels off right outside the bay. Most likely the employee simply couldnt be bothered to drag the jack outside to change the tire.Now the service is so bad that they dont even answer their phone! The few bucks you may save here isnt worth the bad service or hassle. The reason they are this way is simply because they are the only walmart that does tires in this area.

Li
Review №23

Very nice actually told me of leaks on my oil pan outstanding

Pa
Review №24

WalmartIn WindsorHembree Ln.I pulled up outside, not being from this area, i was not sure were to go. An employee stepped out and yelled in a very rude way, yo move my vehicle, i replied maybe i should go somewhere else. He gave me the i dont care look with body language. After several years of loyalty to Walmart, being talked to this way, with that kind of attitude. Makes me want to change companys.Paul- (Highway)Published Poet and AuthorSan Jacinto, Ca

Wi
Review №25

This is the longest oil change Ive ever waited for. Im next in line and its taken over an hour to do one car. They skipped me and went to the next car. Worst service ever

Fa
Review №26

Low cost long wait. Great work and worth the wait in money saved.

Pr
Review №27

Great price on tires and quick and helpful

Jo
Review №28

Not the first time they take over 2 hours to get things done. Ive had my tire pressure sensor broken after a tire change from here.

In
Review №29

Ive been here for 3 hours waiting to get to tires changed that i already took off my truck everybody is just walking around, i will not be coming back for ANY services on any of my vehicles.

Br
Review №30

I went every day for a week at different times and still was unable to get new tires. The next week I went same thing. 5 hour wait, we need our lunch first then a 3 hour wait after, we close in 2 hours. Very unprofessional, not helpful at all. And they dont do appointments.

Ju
Review №31

Waiting in line then an employee says he can check me and my family out if we pay with card very thankful

J
Review №32

They say 90 min, more like 2 plus hours. They dont call you over the intercom or come out when you pull up. They are counting on you to shop to kill that time. The price is right but you pay in your time.

Gi
Review №33

Best Pumpkin Patch in Sonoma County. The Real Deal not a pop up

ca
Review №34

Tried calling them three times in the auti department and there was no answer.

Ow
Review №35

Good

Al
Review №36

Waste of time, communication between employees is the worst, they made me wait over 40 minutes just to say they couldnt change my tires. And the wait times are horrible. Never using this place again

Ch
Review №37

Good when they have staff

No
Review №38

Understaffed and wait time can be avoided but due to staff, it takes forever to even pay for service.

De
Review №39

Very slow you are almost always looking at half hour wait

Pr
Review №40

Got my car battery with free installation in twenty minutes

BR
Review №41

Full synthetic oil change and liquid levels for under 50 bucks.

Ol
Review №42

Good prices

Ra
Review №43

We showed up at 4:45pm, the Walmart tire shop doesnt close until 6pm. We were told we can sell you tires but we cant put them on. There was only one car in the shop.

Ry
Review №44

Wonderful service

No
Review №45

Is fine

Be
Review №46

Too Crowded!!!!!

Be
Review №47

Very slow service

Information
7 Photos
47 Comments
3 Rating
  • Address:6650 Hembree Ln, Windsor, CA 95492, United States
  • Site:https://walmart.com/store/2553-windsor-ca
  • Phone:+1 707-836-7400
Categories
  • Car battery store
  • Auto parts store
  • Tire shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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