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The Extra Closet
231 5th St SW, Winter Haven, FL 33880, United States
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The Extra Closet

Comments
Ka
Review №1

What a perfect place! Chose this storage unit after reading great reviews and due to its location close to my parents apartment. The facility was always clean, well lit and the staff was so helpful. Thank you for all that you do.

An
Review №2

Went to this business helping a friend neatly pack up storage rental unit. Very nice, clean, controlled environment. Office employees are very kind, always smiling and very helpful. Respectable Buisness here !!

Co
Review №3

Rented a space. Eli is very nice.

Ka
Review №4

The prices are very reasonable. You can access your belongings anytime. The personnel are helpful and they have several storage units to choose from. I was very satisfied. Thank you for a pleasant experience.

Ca
Review №5

I have been renting from the Extra Closet for over 2 years and have nothing but great things to say about the staff and the units I have rented from them. The staff has always been very nice and helpful and the units are very clean. I recently switched to a larger unit in their new building which is wonderful. The units in the building are private metal units, climate controlled and immaculately maintained. My husband and I have rented from other storage facilities and the Extra Closet units are by far the nicest we have ever used. I would recommend them to my family and friends.

Sa
Review №6

I read poor reviews about the lady that works at the front desk before. Well when we signed our agreement she was very nice and polite, I thought they must be wrong. NOPE. Went back today for the first time since dropping our belongings off and she was EXTREMELY rude. My husband went in to drop some stuff off as Im 9 months pregnant and went to her desk and she said youre at the wrong place. Are you new here?! Umm, yep we are. As soon as our baby is born well be leaving this storage unit. (I have bigger things going on in my life than dealing with her at the moment, but believe me theyll be hearing from me.) Theres plenty others in the area with staff that would appreciate our business. So warning if youre looking for a storage unit shell be nice the first visit when youre giving her the money then is totally rude after that. They should hire staff with better customer service skills.Also, take note of all the mouse droppings on the floor when you walk in. 🤢

P
Review №7

I have 2 units because I have a lot of stuff that doesnt fit in one unit. I have stored my stuff with The Extra Closet for several years now and still do. The units are decently priced and cheaper than anywhere else. The staff is very friendly every time whether its to go in to pay a bill, to get something out of my unit, to put something in my unit or call on the phone. I love this place, I recommend this place, and I will not ever use any other place except The Extra Closet.

AL
Review №8

I have been here for 3 years and I refuse to leave because of how friendly and amazing the service you get when you come here. Theyre very officiants and friendly! I have found myself stopping by just to have chat because they are so friendly and welcoming! I definitely Recommend them to anyone this has been a huge relief for me knowing i can store my stuff and not have to worry about anything! Thanks extra clset for all you do ! You guys rock!!

Ra
Review №9

Never been here, wouldnt know

Au
Review №10

Great place to store your stuff! The staff there is very friendly and accommodating. The building is very clean and they do a great job keeping it that way.

Ka
Review №11

The staff is super friendly and accommodating. Extremely satisfied with my choice of storage.

Br
Review №12

Moved across country and needed trailer storage last minute, they accommodated all my needs quickly.

Am
Review №13

Trying to arrange a house move while 500 miles away from home was challenging to say the least....but the team at The Extra Closet made arranging storage of our belongings super easy. Valerie in the office, was great to deal with, she offered opinions, explanations and advice, and most importantly helped solve my storage issues!We have received truly excellent customer service every time we spoke to her and her colleague Austin. I look forward to working with the team at The Extra Closet for a long time to come.

Cy
Review №14

Be warned...The website Google links you to is not accurate in the slightest! I reserved a unit on the website, but when we called the place to finalize the rental, they have no knowledge of a reservation and didnt even have units available in the size we were looking at. Additionally, the prices and fees are completely different.The Company itself may be great, because it does have nice reviews. Im just reviewing the website and its lack of reliability.

Wi
Review №15

This is a great place! Clean and well taken care of. It also has very reasonable rates and they are great with their customers

Va
Review №16

Great manager, Valerie! Low rates. Clean, updated & well-monitored & maintained facilities. Reasonable prices, with no administrative fees or deposits. Conveniently located, in downtown Winter Haven. Several methods of payment, to pay your bill. Give them a try, today!

Ev
Review №17

The Extra Closet is a GREAT storage facility. They have plenty of reasonably priced secure storage units, including climate controlled units. The staff is friendly and helpful. I stored furniture and other personal items there for years, until I got a house with a large attic. I highly recommend them!

Ti
Review №18

Clean, secure, climate controlled. Everyone I ever dealt with was wonderful. Stored all my worldly possessions for nearly 2 years and never had cause for any concern. Highly recommend.

Wi
Review №19

The best place to store items you dont have room for at home. I give The Extra Closet my highest rating for storage facilities. Very clean and excellent prices. Try them you will not be disappointed!

De
Review №20

The customer service provided was amazing. It won me over. The storage space was clean and a good size for what I needed. Definitely recommended and would use again.

J
Review №21

Wow, what a great group of people,quickly returned my message requesting a quote on different sizes and the prices for their storage units! You feel that safety and their customers do come first!

Ge
Review №22

Took a friend up to pay their monthy storage bill an was told that it is air conditioned an sprayed for rodents, so nice place to do business!

Lu
Review №23

Convenient storage options, friendly staff.

BR
Review №24

VERY REASONABLY PRICED!VERY NICE PEOPLE.

Ma
Review №25

On my way to pay my bill. This place is great for people who dont have a lot but need abstorage

Ja
Review №26

You can rent storage unit ..Great people Last time had 3 units and this time around so far only one unit.

Sh
Review №27

We rented a portable storage unit and it worked out great! Not only was it easy to load and unload our items into the unit, everything was in great condition when we opened the container almost a year later.

He
Review №28

Great place to store your extra furniture

Ri
Review №29

Great place to keep your things very clean

Ra
Review №30

Friendly Clean Great Place!!

Ri
Review №31

Super nice people and very clean.

Ri
Review №32

Good place to store things

Ka
Review №33

Great Place to store your belongings.

DA
Review №34

Clean, inexpensive, knowledgeable personnel, with easy access.

CH
Review №35

Clean and fairly priced.

Jo
Review №36

Very nice storage.

Jo
Review №37

Friendly, Clean and reasonably priced!

To
Review №38

They were there when I needed them.

Ri
Review №39

Very nice employees

Sh
Review №40

Well kept

Ma
Review №41

Ok

da
Review №42

Cheap, convenient, friendly.

Ma
Review №43

Rented storage

Information
26 Photos
43 Comments
4.5 Rating
  • Address:231 5th St SW, Winter Haven, FL 33880, United States
  • Site:https://winterhavenflstorage.com/self-storage-winter-haven-fl-84891?utm_source=GoogleLocal&utm_medium=WRLocal&utm_campaign=84891
  • Phone:+1 863-877-1876
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • RV storage facility
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–4:30PM
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