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Titan Auto Glass
100 Sylvan Rd, Woburn, MA 01801, United States
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Titan Auto Glass
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Ma
Review №1

Experience was great. Showed up at the Titan auto glass office and Sean was there right on time. He brought me into the office and helped me get onto the Wi-Fi so I could work while he worked. The replacement was quick and straight forward. The resulting windshield looks nice and clean and Sean made sure to walk me through the slight differences with the new windshield. He’s a very knowledgeable technician. Would highly recommend Titan!

Je
Review №2

Start to finish was fantastic. Amanda in the office was helpful, and quickly got me answers if she didnt already have them. Shaun was transparent with the process, tried to save me money where possible, and even made me aware of issues with my car that he wouldnt be able to help with, such as an issue with a tire. He even took the time to point me in the right direction to get other work done by trustworthy people. Hopefully I wont need their services again, but if I do, Ill definitely be going back to Titan

Wi
Review №3

I cant recommend Titan Auto Glass enough! They do great quality work, and were very to easy to work with, and proactive in me filing a claim through my insurance to get my windshield replaced. They were very flexible in terms of fitting me into their schedule on very short notice, and my total waiting time for fully completing the work was less than an hour!

Em
Review №4

Seamless experience, technician came to the dealership to replace and re-calibrate the windshield at the same time. very communicative and flexible with scheduling and managed the insurance for us. recommend to anyone in the area!

Ki
Review №5

This review is long overdue. Sean was amazing from the first phone call. Not only did he help me with the process of going through my insurance but he communicated with me every step of the way. He came to my house to replace my windshield so it was super convenient. He was so through after as well, explaining everything to me. It was the best service I’m highly recommend Sean & Titan Auto Glass! Hopefully I won’t need a new windshield again but if do, I know where I’m going.

Ma
Review №6

Was recommended from auto Engineering and I see why.A+++ Service from Shaun, absolute class act and he is a true enthusiast, so he treats his clients cars as if they were his own. He went above and beyond for my brothers E46 M3 and we will never going anywhere else for our auto glass needs.

G
Review №7

Ive used Titan Auto Glass for many years with perfect service and results. Im a car collector, and I have a very hard time letting other people touch my cars. After watching Shaun work on the first car I gave him years ago, I could tell that he was as careful and meticulous with my cars as I am. Many cars have come and gone since then, but I would never trust my car in any one elses hands.

Ty
Review №8

Best windshield replacement service Ive ever had. Super convenient to have it replaced right outside my apartment and done in no time. Super knowledgeable about the car and process and very professional. Filled me in on all the details so I knew exactly what he was doing and what needed to take place. Couldnt be happier with the product and service

An
Review №9

I contacted Titan after a crack suddenly appeared. I found them using a google search and reading really good reviews online. Never going through this before I wanted it done immediately but the owner Sean explained not only the insurance process and his process but also how the glass is made and why it w be okay to wait the few weeks for him to come out. Immediately I trusted him and knew he wasn’t blowing smoke at me.The day before the appointment he left me a voicemail reminding me of the appointment window. On the day of the appointment he showed up in the middle of the window with his van ready to go. He was very thorough explaining his process to replace, double checking to make sure he had everything he needed including correct glass for my specific car with the options on it (camera, lane departure, etc.) He was very informative, pleasant and knowledgeable to work with.Worth the little wait to get to be fixed (instead of getting it done fast and probably incorrect.) Easy 5 stars!Thanks,Andrew

Jo
Review №10

Ive had to replace the windshield on both of our vehicles this year and used Titan each time. Both times he did an excellent job right in my driveway and took care of all of the insurance claim details. I hope I dont need to have any windows repaired agin anytime soon but if I do Ill be calling Titan for sure.

Aa
Review №11

I was recommended to call Shaun at Titan from the auto dealership where I bought my car. I received exceptional service! I left a message to inquire about the insurance and installation process and received a call back within 30 minutes. Shaun was patient and guided me through the process of setting up a referral with my insurance. Scheduling was a breeze, and installation was completed with the highest quality of work and service. Shaun is personable. He completes the work himself. I highly recommend his company!

Ga
Review №12

On time, very professional and experienced. Owner/technician Shawn came to my home. After completion of job, replacing damaged windshield on 2009 Prius, explained details of new windshield and instructions about avoiding car wash for 2 days etc. Insurance provider contact person had tried to steer me toward heavily TV advertised mega-chain with lower rankings of satisfaction.

St
Review №13

A big rock hit my windshield on my new car. I am extremely meticulous with my automobiles. I was recommended to call Shaun and it was the best thing I ever did. He made me feel so at ease with his work. I was able to bring it to the dealer and he did it right on site and the dealer calibrated everything after. The car was spotless and the windshield was perfect. His work is impeccable!Thank you so much Shaun!Steve

Ma
Review №14

Sean was awesome. He did the best job last year repairing a leak and then thins year when the windshield needed to be replaced. He also was on time, friendly, and made me feel comfortable asking questions.

Ne
Review №15

It was an absolute pleasure working with Shaun at Titan Auto Glass! He was extremely professional and did an amazing job on the windshield replacement. He came highly recommended through the Audi community and I will use him again when needed.

Ja
Review №16

Awesome job - fast and friendly. They came a day early because of an opening in their schedule. Very easy to book the appointment and great follow up prior to the scheduled appointment.

Ry
Review №17

Shaun at Titan Auto Glass helped me immensely. We were disappointed to find that a passenger side window had be completely cracked and unsafe to drive on Mothers Day. By going through our insurance we were recommended to use Safelite which ended up being a nightmare, they were unable to acquire our glass after 18 days. At that point I had decided to find someone different and Shaun at Titan was able to get the part within a day. He was very personable and went out of his way to help resolve my issue so I could get back on the road. If we need a glass repair again we will definitely go to him first!

Pa
Review №18

I have used many companies for auto glass replacement over the years and have had many issues with the big names in the industry. This time I decided to search out the best for my 2020 JEEP Wrangler windshield replacement.I came across Titan Auto Glass, which had numerous 5 star reviews. I contacted Shaun (Owner) and he guided me through his process, which was very quick. On the day scheduled he arrived on time and got to work.Shaun is knowledgeable, personable, and happy to answer any questions you may have. He took his time and the results are a windshield that is perfectly set with no damage to the paint or mess from too much sealant.If you care for your vehicle and are looking for the best possible service/attention to detail then Shaun/Titan Auto Glass is the only way to go.

Jo
Review №19

Nice friendly staff. Best around

W
Review №20

The windshield of my van cracked after recent freezing rain/snow conditions. I was referred to a larger franchise company for replacement by my insurance. Since I had a bad experience many years ago with windshield replacement, I thought to look around more to decide. After reading all the reviews Titan received through Google and Yelp, I decided to go with Titan. During the first conversation, Shaun asked several questions about the car to make sure he has all the parts for the replacement. I was impressed with his communication and attention to details. The windshield replacement work came out perfect! Shaun also took the time to put back my inspection sticker, so I did not have to get a new one. Another thing to mention is, although my insurance company’s default recommendation is a larger company, Titan auto glass is also their preferred shop. The work is guaranteed same as other insurance preferred repair shop. I am grateful for the reviews that helped me found Titan and decided to share my experience to echo Shaun’s great workmanship and customer service.

He
Review №21

Shaun/Titan Auto Glass has been my best experience for getting my windshield replaced! Thank you again!

Bu
Review №22

I have a BMW and was looking to replace my windshield and had called the first time and booked and had a great experience thus far. But I called at 8pm, anticipating to be able to leave a msg and get a call from them tomorrow. A man picked up sounding disgruntled and like I woke him up.. then before I even got to ask my question about the appt he said, you’re calling 5 times about ur appt?? I was like yeah I wanted to leave a msg and then he felt like hearing my question.. didn’t want to speak w him anymore. Going to cancel next weeks appointment. Customer service is rude. Disappointing.

St
Review №23

Shaun was professional and polite - it was a great experience overall! I would definitely recommend Titan.

Ke
Review №24

I recently had an excellent experience while having my windshield replaced by Shaun. During the process, he noticed the previous windshield was installed incorrectly and was unsafe. He took the time to fix the previous mistakes, cleaned up the metal/frame and documented and clearly communicated the process. Thank you Shaun for going above and beyond!

Gi
Review №25

I had a crack in my windshield and Shaun did an excellent job. He was very responsive, professional, and deeply knowledgable. He came by via At-Home-Service, explained everything thoroughly, and replaced my windshield in less than an hour. Great communication from start to finish, exceptional attention to detail, and the highest quality of workmanship. He pointed out a small area of rust and took care of it with primer with no extra cost— something that other repair shops would not even care to mention. If you need auto glass repair, stop searching and book an appointment now with Titan. I highly recommend Titan and wish I could give more than 5 stars.

Mu
Review №26

This is by far the best windsheild replacement company i have used. Before replacing my broken windsheild, Shaun went into great detail explaining to me what he needed to do. He did a fabulous job and i would highly recommend his services. Great Job Shaun!

C
Review №27

Titan Auto Glass did an amazing job. Shaun is experienced, knowledgable, and kind. He fixed my windshield and repaired errors from a previous replacement by an incompetent chain company. Start with experience and excellence. Go to Titan the first time, and every time.

Ke
Review №28

Shaun is the only guy that does my windshield replacement and he’s by far the best! He’s very quick and efficient with his work and would always go the extra mile for his customers.

Da
Review №29

Shaun at Titan is the best in the business. I wouldn’t trust anyone else with any of my glass needs.

Ka
Review №30

I’m really glad I went with Titan Auto Glass for having my windshield replaced. Working with Shaun was great! He’s a thorough professional, very courteous and extremely knowledgeable. He came in and replaced the windshield in a timely manner. The work was of the highest standard and I can’t even tell the difference because of the high quality glass he uses. This was an absolute 5 star service. Highly recommended!

Ph
Review №31

Called Shaun based off of reviews and they definitely are true . Shaun’s a stand up guy who takes pride in his craftsman ship . No fancy truck with big company names on it . Just a one man operation. Showed up and we chatted a bunch about the automotive world and some other things . I felt like I could have talked to him all day. He explained what he was going to do and executed it in a professional manner. My car is my baby and he took great care of it . Thanks a million Shaun

Ma
Review №32

He answers his phone, knows is product and can educate you. He does excellent work, and puts your schedule first.

Ri
Review №33

Titan glass is the only place to call. For the best service and workmanship you must go with them. Owner operated, shows pride in work and works with your insurance company. Im so glad I shopped around and went with Titan Auto Glass.

Ma
Review №34

Wow, Titan Auto Glass is the real deal! Came to Shaun (Titan Auto Glass) this month with a dripping windshield in my 2010 Volvo XC60. Shaun thoroughly diagnosed the issue (worn out primer sealant). He kept me updated throughout the process as he throughly scraped down all of the old primer and replaced. He was also was able to save the old windshield, which saved me a lot of money! The new sealant has been terrific thus far! Thank you, Shaun!

Ro
Review №35

Had really great experience with Titan Auto glass, they provide speedy service, reasonable pricing, and really nice people! Highly suggest who needs auto glass serviec go to this place!

Ch
Review №36

I needed a windshield replacement and was referred to Shaun. His work and customer service were excellent, this was the best customer experience I’ve had in a long time. He was extremely responsive and proactive with multiple follow-ups to make sure the work got done quickly. He also helped coordinate everything between insurance and the dealer that needed to recalibrate the eye sensors so that the entire process was streamlined and easy for me. I would highly recommend Titan and will be using them again in the future, I doubt you will find better service anywhere else.

Ma
Review №37

Shaen is an amazing man and professional. He is legit and just wants to get the job done out of integrity for his skills. He’s personable and kind hearted and is an extremely skilled professional. I will never, ever use anyone but Titan in my future.

Mi
Review №38

I am so glad I found Titan Auto Glass and will recommend to all of my friends. These days it’s hard to come across people who take pride in their work. Shaun went above and beyond my expectations. When I expressed to Shaun that I had concerns about a certain glass manufacturer that I was told by my friends to stay away from, Shaun acknowledged my concerns and said he doesn’t use / won’t install that particular brand because it’s unreliable. That’s how I knew I found the person to replace my cracked windshield.Communication was impeccable. He even fixed a “clacking” noise which was due to adhesive that had failed (car is 13 years old) to bind the clips to the windshield. New windshield look fantastic! Thanks Shaun!!

Na
Review №39

Had a great experience getting my windshield replaced. Shaun called me after receiving the information from the insurance and made it very easy to schedule a time. He took care to verify the model of the car to ensure he can have the right part for the replacement. He messaged me when he was on route and gave a estimate on his arrival. The replacement was done quickly and efficiently. He also made sure the dash was wiped down and sanitized before leaving. I would highly recommend his service.

Er
Review №40

Shaun was awesome. Told us hed come by in between 8-12, texted us at 8, and got to us by 8:30. Saw the windshield crack, showed us what caused it, and told us hed take about an hour to switch the windshield. Very professional, explains everything to his customers, and friendly. Highly recommend for anyone whos in his service area, really.

Mi
Review №41

Shaun and Titan Auto Glass did not disappoint. It was easy to select them when talking to our insurance. Shauns communication prior to installation was excellent and quickly responsive. Once on site, Shaun ran through the steps before he did anything, quickly updated me during installation, and reviewed when he was done. His work was quick, he left his work area clean (like super clean), and the new CRV windshield looks awesome - nicer than the factory original! His unhurried attention to detail was most appreciated and a sign of a true professional craftsman. Thanks, Shaun!

Ki
Review №42

Shaun was super responsive, explained the process clearly, and showed up when he said he would. I called Titan before I called my insurance company; my insurance company said they would have to confirm the cost etc. to approve it but were able to take care of that while I waited on hold briefly. Great service, and I would highly recommend them!

Cr
Review №43

I needed to have my windshield replaced for my Toyota Yaris 2018. Shaun, the member who helped, was great ! I definitely recommend using Titan Auto Glass for any glass repairs/replacements, and if you could, ask for Shaun ! His customer service skills were impecable, went over the process with me and explained in details the steps needed to be taken and advised me what to do in the future ! He was prompt, reliable, fast and made the process easier !

tr
Review №44

Jeremy was very honest and forthcoming with me about my windshield replacement. He fit me into his busy schedule and schooled me quite a bit on much that I was unaware of as a consumer. I recommend him and his company highly. I also know if I have an issue or question in the near future he will be more than happy to accommodate.

Jo
Review №45

Im very particular about who works on my car. My windshield needed replacement, and my favorite car forum mentioned that the quality of replacement largely relies on the workmanship of the installation. Titan Auto Glass seemed to have the great reviews on Yelp, so I gave them a shot. Shaun replaced my windshield about a month ago and the results were fantastic. The service was great, and he really went above and beyond. I recommend Titan Auto to friends and family.

ha
Review №46

Worked with Sean to help repair my windshield. He was very professional, and was responsive. He was able to fix what was needed quickly. He was knowledgeable and knew what he was doing. Nothing but the best, highly recommend!

Sh
Review №47

Great experience. I’ve used other companies before and didn’t trust the quality of work so I spent some time to read reviews and am so glad I decided to try Titan. Everything was explained to me throughout the process, which was great and the quality and workmanship really can’t be compared. I would recommend Titan to anyone needing glass repair. Thank you!

An
Review №48

If you care about your car and plan on keeping it a long time, do not go to safelite. Enough said

Ry
Review №49

Had my windshield replaced and he did a great job. Very courteous, very professional, quality work. Would absolutely recommend.

Da
Review №50

Shawn called to confirm and showed up on time. Got right to work and replaced the glass in my Subaru Forester in about 30 minutes. Nice guy and very professional. Highly recommend Titan Glass. Wouldn’t think of going anywhere else now.

Mi
Review №51

I highly recommend Titan Auto Glass. Shaun went above and beyond to get my windshield replaced, from dealing with my insurance company to offering to come out to my house on an off day. It was an overall great experience and if my windshield ever cracks again Ill be sure to request Titan.

Ge
Review №52

Friendly, Extremely easy to work with. Quality Glass Product, Knowledgeable And Experienced. 5 Stars the First time, and 5 Stars this Second time.My windshield cracked from debris kicked up on the highway. I immediately know who to call, Titan. All Qualities I just mentioned along with At-Home-Service at no extra fee ect. Titan is the go to.All insurance forms taken care of and even if this repair was out of pocket, this company stands behind their Quality Work.I recommend them to anyone that needs Auto Glass service. All the 5 Star reviews posted here are spot on and have experienced the same level of service.

Dk
Review №53

After my windshield cracked on the highway, I went looking for replacement options but almost every safelite around the boston area had nightmare-ish reviews about something inevitably going wrong. I didnt want to deal with that so I found Titan Auto instead.After a fantastic experience with Shaun, I feel like patting myself on the back for putting a little extra time into researching my options. He was on time, cordial, fun to talk to, and just an all around chill dude. On top of that, his work was flawless.If you see this, keep it up Shaun! Youve got great work ethic, and Im really happy to have met you

Jo
Review №54

Wow this like in service back in the 50s when People really care what they did .Did amazing job Very informative Just a very nice guy I hope my glasses never break ever again But if it does Going back to Titan glass Now I know why there’s so many nice reviews about them

Li
Review №55

Excellent service!! I would highly recommend Titan Auto Glass to anyone! Shaun was great from beginning to end. He was very helpful and came to my work to replaced it for me. Thank you for everything!

An
Review №56

Shaun is one of the last, independently owned and operated glass repair companies left in the area. I always choose small business when I can, and he did not disappoint. He communicated thoroughly throughout the process and did an A+ job with the install. Our company will be using Titan Auto Glass for all our needs going forward. Thank you!

To
Review №57

Had my windshield replaced by Titan (Shaun) with great results. He traveled to my home and replaced it while I was home, so no going out of my way. Top quality work and great communication! Highly recommend!! A++++

El
Review №58

Great service ! Shaun was very accommodating and professional ! He was very informative and made sure to educate me on how to look out for vendors that would use cheap windshields.

Ge
Review №59

Excellent service. Worked with my insurance company, notified me of when he would be there to work on the windshield, and was done quickly and efficiently. Would absolutely recommend to anyone

Ge
Review №60

Shawn @ Titan Auto Glass was recommended to me by North Shore Auto Werks, and I can see why. This is white glove/concierge service for auto glass. Wont be working with anyone else going forward. Highly recommended; easy 5 star review.

Ad
Review №61

Great experience with Titan Auto Glass today. Shaun worked around a tricky schedule for me - unforeseen due to a sick child at home. Rather than meet me at my office, he met my wife at her office (with my car). Shaun informed me that the windshield in my car (which I had purchased several years earlier, used) had once been replaced before and apparently not that well. He sent me photos via cell phone with explanations of what he saw and how he resolved the issues. Pretty unique experience for this type of service. Thanks Shaun.

Ga
Review №62

Shaun did a fantastic job replacing my windshield, and even vacuumed my SUV after he was done with the installation.

So
Review №63

Fast, efficient and super friendly service! I had been putting off getting my glass replaced because I had heard horror stories of things going wrong with other companies. Shaun was extremely detail oriented and gave me a great deal. Thank you!

Jo
Review №64

Shaun was excellent to work with in replacing our windshield on a 2016 Honda CRV. He called prior to arriving to our agreed upon appointment to let us know he was on his way. Very courteous and professional. After the windshield was replaced, all stickers were placed on the new window. Titan is the place to call for glass replacement and Shaun will make sure you are completely satisfied!! Highly recommended.

Ma
Review №65

I used Shaun for the rear window on a Toyota Tundra CrewCab and Ill absolutely use Shaun & Titan again without hesitation. Professional and clearly took the time to go over the details, make sure everything was perfect, and that I didnt have any questions.Bonus was getting to hear about some of the crazy private car collections hes seen over the years.

co
Review №66

Customer service is amazing. Had my windshield replace in the parking lot where I catch my shuttle to work. Received a call when the work was done giving my instructions. Was pleased to find my car vacuumed and dusted, and all the other windows washed clean as well. Sean even changed the remote battery, using his own b/c I had mine with me hoping to buy a new one. I would use them again and recommend them to everyone.

Jo
Review №67

My experience with Titan Auto Glass and Proprietor Shaun Arsenault has been supberb. His professionalism and his strong work ethic has impressed me immensely. I highly recommend Titan Auto Glass for your Auto Glass needs. Historically, Ive had poor experience with the other companies. Titan Auto Glass has definitely put me at ease and I will certainly recommend Titan Auto Glass!

di
Review №68

Shaun did an amazing job on the windshield replacement for my 2015 Honda CR-V after a rock hit it driving on 95. It was so easy to schedule an appointment and Shaun answered all of my questions, was super friendly and very professional. I am very pleased with the results and would not hesitate to recommend him to anyone - he takes great pride in his work and it shows.

Ch
Review №69

I called Titan Auto Glass after a pebble put a crack in my windshield on the highway. Shaun helped me through the process from start to finish - from telling me what I needed from my insurance company to meeting me at work to replace the windshield. He was extremely nice and very informative, and the whole process ran smoothly as a result. I would highly recommend Titan Auto Glass to anyone who needs their windshield replaced.

Ch
Review №70

I must say that my wife and I had the most pleasant experience with this company. They were professional, courteous, and very nice to work with. We had a rain delay at one point and their communication and understanding did not go unnoticed. Their workmanship on our windshield repair, even when met with an unexpected difficulty, was very well executed. They went above and beyond with our repair. We could not be any more impressed. We were lucky to have found such a great craftsman.

Da
Review №71

Previously, I had windshields replaced at the big chains but there were always issues. One time, there were glass shards left on the dash and passenger seat. Another time, the windshield started to make noises on the edges as if it isnt adhered right. I was so sick of the bigger shops that I was dying to find a 5-start shop that is local to me. Fortunately, I found Titan. It definitely helped that Titan (Shaun) had good reviews from BMW and Audi owners.Long story short, Shaun was very professional. He dealt with my insurance directly. He arrived punctually and did the work in an hour. The interior of the car had no debris from the work. You cant tell that the windshield was replaced on my Infiniti at all.It was a job well done.========================The windshield replacement was done back in November, 2018. Today is April 18, 2019. I can indeed confirm that I have not heard any squeaks, clicks/clacks or any other noises since the replacement. Thank you again.

Ju
Review №72

I had the pleasure of speaking with Sean when my windshield cracked. I had plans for the New Years weekend and I needed my SUV but, was so afraid to drive it with the windshield cracked. Sean explained to me ( in my terms 😆 ) that the the windshield would b fine with me driving it over the weekend until he was able to come to my house and fix it. He was very pleasant and knowledgeable. Thank U Sean

tr
Review №73

One hour ago, Titan arrived at my house and quickly and easily replaced the windshield on our 2014 Toyota.From my first call with the company, I was very impressed with their professionalism. My insurance company had initially directed me to other, larger, companies which all had mediocre reviews. A quick google search showed me positive reviews for Titan, and after a quick conversation with Shaun, and then telling the insurance company my preference, I booked an appointment - fully covered.When Shaun came to the house, he was very engaging and respectful, and his work was efficient and incredibly meticulous. I highly recommend Titan Auto Glass as they made this process absolutely stress free. - Robert

Ni
Review №74

Had a great experience with Titan. Shaun helped me with the insurance process and told me exactly what I needed to do. Came to my workplace on time to complete the job and the install came out great. He inspected the glass before installation and showed me a tiny scratch on the windshield that was barely noticeable. I told him I didn’t really care about it but he was willing to get me a new windshield if I was not okay with it. Their website also mentions free rust repair so that is also a great reason to go here if you had your windshield replaced by a careless installer in the past or if you just have an older vehicle. Wouldn’t go to anyone else for future window repair. Keep up the good quality work!!!

Ja
Review №75

Im a car fanatic and these guys know their stuff. They hooked me up with very high quality glass (yes, theres a difference) for a great price all in the parking lot of my work. Awesome, would use again.

Ni
Review №76

Titan took great care of me. Timely response and great work. 10/10 would use again.

Wi
Review №77

Sean just replaced the windshield on my 2017 Subaru Outback. I really like that he took the time to talk me through the process, answered all of my questions in great detail, and gave me great piece of mind. Much appreciated!

Me
Review №78

Great work. After a large crack appeared on my windshield, I am so glad I did some research first to find that I didnt have to go with the the big, poorly-reviewed auto glass company that my insurance recommended. Shaun was very professional and accommodating. He came to my office and did all of the work there. Thanks to him, having to suddenly replace my windshield was a very minor inconvenience.

Me
Review №79

We live down the street and had no idea about Titan since years! Used some other companies with such a bad experience in the past. This place is a professional and knows very well about the work he is doing. Got Tiguans windshield replaced last week.

Er
Review №80

Shaun was awesome!!! It was great he came to my work to replace my windshield and it didnt take him long at all! Highly recommend using him for your windshield replacement needs!!!

th
Review №81

As the Manager of an Auto Body facility, we only use Titan Auto Glass great service and especial attention to detail. We do not use or refer any other glass companies as we had many issues with companies we have used in the past.

La
Review №82

Fantastic work! Shaun spent time on the phone with me when he was extremely busy answering allmy questions. I had issues with one my other cars after a windshield was installed incorrectly whichcaused rust and rot due to the pinch weld not being primed.Shaun is top notch,customer focused and a subject matter expert when it comes to auto glass.

Tr
Review №83

Shaun came out to replace our truck windshield. He showed me how the last time the windshield was replaced the company damaged some areas and didn’t seal the window properly, which resulted in leaks. He repaired those areas at no additional charge, and provided clear instructions on how to care for the windshield over the next few days. I highly recommend using Titan Auto Glass over the other insurance company defaults. You will receive quality work!

iC
Review №84

They truly is amazing. Other company gave up on our 1999 avalon because of the rust around the windshield, Titan came and took care of us. I also had the Jeep Wrangler’s windshield replaced too and the installer moved everything from the old windshield (remote starter sensors, camera mount,etc). My Jeep looks new again, can’t even tell the glass was a replacement. Very professional :), thank you

Ma
Review №85

I recently had my windshield replaced by Titan. The quality of workmanship matches the manufacturer. When setting the appointment with Shaun, he asked about my current windshield; several of his questions I answered without certainty. On the morning of my appointment, he called me 1/2 hour before arriving. Upon arrival, he inspected my current windshield. He brought additional supplies to address my uncertainty, including whether my windshield had previously been replaced, and if my rear view mirror was wired to the windshield. My windshield had been replaced before and there was damage to the fixturing. Shaun replaced the fixturing at no additional cost. He also brought two windshields, since I didnt know if my rear view mirror was wired. It was. I appreciate Shauns professionalism and I highly recommend Titan Auto Glass.

Vi
Review №86

Had my GTI windshield replaced at my work address. Prompt response and professional work . No paper work for filing a claim to my insurance, they are all handled. Truly a 5 star service.

Br
Review №87

The work was done quickly and efficiently. Shaun was very professional and personable. Windshield is very quality. I would recommend to anyone looking for glass replacement on their vehicle.

Ke
Review №88

Excellent service.. Very accommodating.. Would recommend this business to anyone needing their service..

Re
Review №89

Very efficient, knowledgeable and professional. Great quality work. Thank you.

ja
Review №90

I noticed I had a crack in my windshield last week and within 3 days Shaun had made an appointment and replaced my windshield. Quality work done by a professional.

Al
Review №91

Great customer service. Took care of everything for me and kept me informed. I even learned a few things during the replacement process. A+

Ji
Review №92

My 2016 OUtback had a stone hit on the windshield and it developed into a large crack through the center of the glass due to extreme temperatures. I reached out to Shaun and he responded very quickly. The replacement was sheduled in the following weeik and the quality of the workmanship is superb. Im happy and very satisfied. This was the 2nd time Shaum worked on my car. He is my go-to person on auto glass work.

gr
Review №93

Great experience with Titan auto glass this week. If you need your auto glass use Titan auto glass

Ja
Review №94

Sean replaced the windshield on my Grand Cherokee - he was extremely helpful and made the whole process a great experience. Excellent quality workmanship you wont see from the national chains.

Ge
Review №95

Professional, communicative, prompt, friendly, knowledgeable. All good

An
Review №96

He was incredibly patient & knowledgeable from the very first phone call, went waaaaay out of his way to help & was fast & friendly. DEFINITELY recommend!

Ch
Review №97

Punctual, communicative, polite. Shaun did an awesome job replacing my windshield. A+ service.

Da
Review №98

A rock put a huge crack in my windshield. Not only was the replacement done perfectly (no leaks, aligned perfectly for my windshield-mounted sensors like rain and emergency auto-braking, and all of my stickers were transferred over), but the dash and whole front seat area was cleaner afterward than it had been before. Also, Shaun did a great job of explaining the process, arrived (at my work parking lot) exactly when he said he would, and also pointed out a loose windshield wiper that I had probably bent scraping ice this winter. (And he wasnt trying to sell me a new one - he just pointed it so I could replace it before it damaged my brand new windshield.)The claim and scheduling process was super easy with GEICO and Titan. I initiated a glass claim online with GEICO, which was approved automatically in seconds, and then chose the select my own shop option. Titan, being a licensed glass replacement company, showed up on the list, so I selected them. Then GEICO (via the Safelite network) sent Titan my claim information, so Shaun was able to take care of the replacement and billing for me.Overall excellent and friendly customer service, excellent workmanship, and super convenient. Highly recommended.

Je
Review №99

I had my windshield replaced on my 2003 BMW m3, after researching many glass companies, Titan was recommended by another BMW club driver. My new windshield is perfect, couldn’t be happier with the job, service and professionalism.

Ro
Review №100

Fast. Professional. Saved me a ton of money. Couldn’t have asked for more!

Information
17 Photos
100 Comments
5 Rating
  • Address:100 Sylvan Rd, Woburn, MA 01801, United States
  • Site:http://mytitanautoglass.com/
  • Phone:+1 978-886-9693
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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