The people over there were so nice and understandable of the mechanical issues of the car I didnt get the service there but their knowledge and customer service will get me back to them.
Great and professional staff. Required service and maintenance on my transmission and was updated frequently on the status. Mechanic made sure that my vehicle was functioning properly once service and maintenance was completed prior to me picking up my vehicle.
Good management and workers. Clean and ready to help with what ever you need done.
Great service from this location! If I mention “red Jeep Wrangler” they will probably know exactly who we are since our jeep has been to this place a few things within a month!! They will go out of their way to help any way they can. We had our transmission replaced and helped out with other things not related to the transmission without charging an arm and leg. Their great customer service, professionalism, and getting things done in a timely manner is why I would highly recommend this location.
My work car is running like a sewing machine again. Thanks AAMCO!
A good mechanic is present named George. The prices are not cheep but the work is good.
Great customer service!
Ummm Im between the two on this one. I want to give less stars because of the half job I receive, but then again the customer service was as everyone said, A-1, so its hard to say. If you want car repairs or service completed aside from transmission work go elsewhere, but if your concern is of that exactly, then go ahead.
Very kind people willing to help I would recommend them
Excellent shop. Mr Cooper is honest and provides great service to his customers. Him and his technicians will tell you what your vehicle does and doesn’t need. They don’t upsell unnecessary repairs. Provided a assessment of the work required and a free estimate until I could come back and have the services done.
I was there this Tuesday. They are honest and reliable people working. Mr. Terry and Mr.Cooper were straight and nice with paperwork and process handling. Mr.George did superb job in getting my brakes and rotors done in no time. Everybody are very friendly here . I would definitely recommend everyone to experience their impeccable service. Thank you again Mr.George for excellent service.
Excellence knowledge of transmissions, quality service, depending on type of service you are in and out, I recommend this facility.
Awesome service, I had to have a rebuilt transmission and they did awesome job!!! They had me come back in 10 days to make sure everything was good, no leaks etc.which all was good and no charge. Reasonably priced for rebuilt. Definitely recommend them!!!
My experience at AAMCO Transmissions was very pleasant. They got me back on the road! My 2005 Chrysler 300 rides like a new vehicle. It seems faster than before. Mr. Cooper explained everything that was done to my car in a way that I could understand. Even gave me a highlighter to mark the important information on my documents. They also worked with me on the cost of repairs. Would recommend AAMCO Transmission, Woodbridge to my friends!
Terry helped me today with servicing and inspecting my ac as it went out a few weeks ago, they helped me out and gave me great information about its current status. The customer service is great here these guys are awesome! Recommend to anyone in the nova area looking to have their vehicles worked on.
Top two gears failed suddenly on trip home after Christmas.Had a long, slow trip home in 2nd gear!Of three shops I checked, only Terry at AAMCO Woodbridge first requiredthat he perform a road test, then gave me a no-nonsense appraisal of problem. His price was slightly lower than other estimates, but the real reason I chose these guys was his attitude and straightforward approach.Transmission was rebuilt in a couple of days, drives great, and has 3-year warranty - and Ive just found my go-to shop for mechanical work!
I will give an update when my truck gets finished. Well, my truck turned out great. Their Service Manager was super helpful in making sure that all of my trucks needs were met. Looks like I have found a new mechanic.
Thanks and a deep appreciation to Jason (Manager) and Steve (Master Mechanic) for all they did to help me and my car situation. Professional to the core. Impressive step by step analysis of the real cause. Researching for the cause is critical since the lowest form of mechanical repair is to simply diagnose from the symptoms and not really find the cause. These guys did everything possible to dig down and find the cause! I was involved in the process and they contacted me to let me know the status throughout the process so that I would understand.Since I had previously been told by another dealer service station that my transmission needed to be replaced for $6,700, they went above and beyond to insure that my transmission was operating properly (which it was). Their diagnosis determined that is had to do with the engine and thankfully they service the total vehicle - not just transmissions.Although I had approved each step of service along the way, they never charged me for anything that hadnt actually fixed the problem. Jason was great and showed true concern for my car and my situation. In the end I may have to make more difficult decisions about whether to keep the car. But since the whole experience gave me total confidence in the team that is currently working at AAMCO Woodbridge, I needed to tell the community (in desperate search for somebody to trust with their car) that in my experience this is the team to trust with your cars repair.
I was several hours late for my appointment but Terry and Cooper still squeezed me in. I had a coupon for $149.00 transmission fluid flush and change. Best price and used BG products. Other auto shops (corporate or family.owned) price est. quoted were >$180, even $250!. I also needed an oil change and that was done too! SYNTHETIC under $70.00.. Ill be back...
AAMCO Woodbridge is the place to go for your vehicle needs! Cooper and the other staff are helpful and knowledgeable. They’re willing to go out of their way to fix your problem even without an appointment! I had my transmission replaced among other things, and now whenever I have a problem they’re my go-to shop.
THE BEST...COOPER IS VERY HELPFUL AND EXPLAINS EVERYTHING TO YOU AND LISTENS TO WHAT YOU SAY.. VERY PROFESSIONAL... MY VECHICLE WAS DONE IN A TIMING MANNER. AND I WOULD RECOMMEND THEM TO ANYONE..
These guys know what they are doing! I got there one afternoon and they checked my car and gave me a free estimate. They had to replace my catalytic converter. Next day morning it was done! Awsome and fast service!
These guys really have done a bang up job for us, going way above and beyond, providing crazy customer service for us. They have taken care of both my wifes jeep and my suv and they are now running great. And they really made it easy for us. Thank you so very much Terry and company.
Very efficient and professional. Had my oil changed and transmissions done for my Buick regal in under 2 hrs. Would definitely recommend this company for anyone who needs a quality oil and transmissions change.
Great experience at this shop. They really exceeded my expectations. They even stayed open late for me to pick up my car. 10/10 would recommend
Cooper was professional, provided an accurate estimate and completed the services as promised in a timely manner. Would highly recommend to anyone having transmission issues.
We have been looking for a new shop to take care of all our auto repairs and service needs and I will look no further. Ammco Woodbridge, Va is the only place my husband and I trust to work on our vehicles. These men are experts in repairs and services as well as customer service. They are patient and have been awesome in answering any and all of my questions and explaining anything I want to know. These men go way above and beyond the call of duty. Thank you very much.
Terrific shop! Very professional work, done on time, great price. Cooper and his team have my confidence. Ill be back!
They fixed my transmission issue and provided me a lower cost option. The customer service from Coop was great.
I had an appointment for 3 pm and was busy at work so I left a little later than expected. I called to let them know I was running late and to see if they could still fit me in for the day and he told me to come in. I drop my car off there instead of waiting because I knew they could use more time since I was already late.They close at 7 pm and by 6:30 I still had not received a phone call. I ended up stopping by before they close at around 6:50 to get an update. The clerk told me they hadnt had a chance to look at my car at all. I was very upset at this because he should have just told me they couldnt get to me when I had called since I had missed my appointment. Then I wouldnt even have wasted my time bringing and leaving it there.He then proceeds to tell me that well since I missed my appointment they had to put everyone else before me and that he only had one technician. The point is that if he knew how much labor force he had and the amount of cars still coming in for the rest of the afternoon he should have been able to predict they couldnt have gotten to my car. Also, if he didnt know this...he should have known at least by 6 pm that they werent going to look at it and he should have called me to let me know this.Once all this was discussed, he was very rude and asked if I wanted to leave it there to be looked at first thing Monday morning! Like I really want to leave my car sitting somewhere all weekend!! Then he asked if I wanted to reschedule for Monday and I asked if this was going to happen again on Monday, since he obviously has no time management skills. He then replied well if you come on time to your appointment.... This absolutely set me off!! Very rude and unhelpful...I do not recommend this place to anyone. They are absolutely horrible!!!!
Can’t say enough great things about Aamco. I took a drive from NJ to VA to attend a graduation. Check engine light came on while in Dumfries. Shot over to the shop and Coop and the guys had me back up and running in no time.
Just had my transmission rebuilt and they did an outstanding job very professional and courteous. They go over and beyond their work.
I had the best experience dealing with these guys . From quoting me a price to actually doing the job, it took no time and the price was the best around after shopping around .I highly recommend this shop if you want your car fixed the right way .Alex
Weve had numerous breakdowns/things that needed attention to our cars (the result of trying to keeping older cars on the road :) ). These guys are the best from the management on down. They always give a fast and accurate diagnosis of the problem, get it taken care of at a fair price and on time.Top notch work and highly recommend.
Very honest great work i saved 1200 dollars they fix my truck and replaced my timing belt they have a customer for life
I took my Chrysler 300 to this location and left it to have a transmission problem evaluated. Brandy told me she would call - result - 2nd day,no calls. I called and was told $252 to open it and look but applied to cost of repairs. Still no call. I called and found a rebuild was needed but I asked to think and called next day for a quote on a used one. Agreed on that and provided $1000 down payment. Called last Thursday and Brandy said they received the wrong transmission several days before and should get another by last week. Since I still had not gotten a call - I called today and still no transmission. Now I want my car back and my money back. Brandy has done nothing of value to resolve my problem and her argumentative nature is disrespectful of customers and lacking in all-around respectability and good manners.
I brought my car (2004 Ford Focus, 107,000 miles) in to AAMCO after taking to the dealership. I was hearing rubbing/grinding noises from the front end, also, in accelerating I was feeling hesitation and bucking. The dealership said I needed a new transmission assembly at $4800, Ugh... Rob had his crew found the problem was that the left front steering knuckle was in bad condition and the ignition coil assembly need replacing, and to top it off they found loose lug nuts. The dealership has lost my confidence, especially after missing a critical safety issue as loose lug nuts.Woodbridge AAMCO made the repairs and saved me $4000!!! They listened and treated me and my old car with respect.
Rebuild my transmission quickly, staff was very friendly and informative about every aspect of the vehicle.
Although they are very busy, Jason took the time to treat me like an important customer. They handled my concerns with respect and provided sound advice. I felt like they knew what they were talking about.
Very nice FAST friendly .I will be going back to get my oil changed again.THANKS
Professional service and quality work. No one wants to have to pay to have their transmission fixed or replaced and its not worth pricing it at other places, just bite the bullet and have it done right the first time. Its almost like replacing your heart, you dont want to do it again. The standup guys at AAMCO did a professional job on my Acura MDX. Dont forget to get your transmission flushed every 30 - 50k miles or youll be paying for another major repair.
Took my Jeep Wrangler to them February 2018 to replace my clutch system and do a 150,000 mile check up since its coming due. Terry took care of the service and all that was needed. So far all is great with it and Im very Happy. I will recommend AAMCO Woodbridge, VA to anyone who need clutch and transmission work done. Thank you for a job well done. Saphira Pama.
EXCELLENT Service. NO BS or pressure to do unneeded work. Very knowledgeable employees.
The wait want to long, there extremely busy but performed what I asked for.
The manager/staff member who schedules for both locations cancelled our appointments twice after having to wait over 2 weeks to get scheduled. First, he claimed it was for the next week. Second instance, we got delayed about 10 mins after traveling to Manassas which took close to an hour after an accident. He refused make an effort or have any understanding of the situation. I suspect it is because we used a Groupon but I would suggest to anyone else to save your time and respect rather than deal with this terribly run establishment at Manassas.
This is the only place I trust with my two cars! Not only is customer service great but servicing is very quick!
Amazing customer service and fast oil change, more than I expected
The best customers services thanks Terry
Terry scheduled my Highlander for a Monday morning appointment. I arrived at 8:00 when he opened the shop and by 8:20 I had an estimate for the brakes and rotor replacement at the discounted price as advertised. As it turns out, the appointment was for 8:30 but the car was completed by early afternoon as promised.
Good service for a good price.
Engine and transmission problems suck. Engine and transmission problems just before towing a trailer from Woodbridge VA to Bremerton WA, it was time to start panicking. But Hogie and Jason were able to diagnose the problem strategically, methodically and quickly. They really took the time to clearly explain the problem and help me understand it. They were very professional and courteous. Then they came up with a quick and cost effective means to get my car ready for 3000 miles of cross country towing and laid out a couple of options and their price and let me decide which option I was most comfortable with. At each and every step they kept me informed. After the repairs were done they wanted me to come back in a couple of weeks just to check for leaks and verify everything was running as it should. These guy were great! If your looking for an honest mechanic who wont pressure you or scam you, but will take time to help you understand the problem and present reasonable solutions and who take pride in doing the job the right way and standing behind their work, then go to Aamco in Woodbridge.Update:At 9:45 PM on the night before the day we were to start driving to WA our tow vehicle was hit from behind at a traffic light. Panic was definitely setting in. The trailer light connector was crushed and it was unclear if our vehicle was structurally tow worthy. I called Woodbridge Aamco at midnight, and I got a REAL person who could speak English as their NATIVE language! I explained the situation and was instructed to bring the car in at 7 AM when they opened. They saw me right away, inspected the car, and assured me it would tow our trailer just fine after they repaired the trailer light connector. Having arrived safely in Bremerton, WA without any difficulty with our vehicle I cant begin to express my gratitude for their superior level of customer service. These guys are absolutely incredible!
Great Deals and speedy service, highly recommend! Remember appointments are required
Horrible service...I placed a request for appointment online and days later over the phone and was told each time I would receive a call back with my scheduled time. I never got a call, and each time I called I was told I had to schedule days later when I needed immediate attention to my car. Very dissatisfied and would not recommend to anyone.
1st things 1st, its hard to actually love any repair shop because its a break/fix situation which causes us the heartache of spending our hard earned $ on something we did not plan for, thus putting the paying customer on the defensive from the start. That being said, when the time comes (and it will) that vehicle repairs are necessary then at best you can do is hope the shop/garage you take your vehicle to is honest with their diagnosis and provide complete feedback. This is where I have the utmost respect and confidence in this particular AAMCO shop located on Hanco Center Drive, Woodbridge, VA. Ive dealt with both Jason and Adam at this shop and I must say that they are extremely professional, courteous, and fair. I took my DeVille in to get several concerns checked out and received an extensive overview and itemized listing of the problem areas (in order of precedence). Because I was pleased with the professional aspect and thoroughness of the shop, I picked up my car after getting repairs made and dropped off my daughter’s car. Bottom line is this- good business practices will create a return customer base (which I have now become a part of). No, I don’t like spending money on car repairs any more than the next person does, but at least I feel comfortable in the fact that Jason, Adam, and the technicians at this AAMCO will get it done right and be honest with their diagnosis.SFC A.C
Jason, the guy that runs it is a great guy, but their services arent great,I took my Explorer in for an Oil Change, they double gasket-ed it and half a mile down the road the oil blew out. I coasted it back to AAMCO and they they were apologetic, cleaned up the oil from underneath and re filled it with a new filter and fresh oil. I sat there for the whole process, took just under 4 hours. Jason gave me a $200 gift card for my inconvenience.I used my $200 gift card to have the rear pinion seal done, a job that was quoted as a max of 2 hours(they bill for 90 minutes), so i agreed to wait while it was done. SIX AND A HALF HOURS later they were done! First they said the seal they ordered was faulty and that took an hour to arrive, Ive no idea what other problems they had, but the mechanic kept coming in and just shaking his head(as he knew i was there) and the other guy would go walking out to look for 15 minutes.Jason wasnt there this day but i made it known politely i wouldnt be back. Kinda of ironic using the $200 gift card for delayed time to have a job done that was 4.5 hours delayed itself!
Thanks for the diagnostic. Courteous, polite and professional service!
Excellent customer service very helpful and professional
Amazing Experience. :)
Highly recommend! Steve, Jason and Roger are amazing!!!
I take my vehicle there for oil changes.
Excellent customer service