Jenny was knowledgeable about the products I was interested in purchasing. She offered her suggestions as to what can be done in rearranging my dishwasher once i informed her of my concerns in the area where the stove and the dishwasher was located.She was friendly and welcome.She wasnt trying to push the sale.I already recommend her to a family member, who is also interested in a dream kitchen.I am truly thankful and happy with her input.Thanks againGloria Lee

Worst experience ever! Delivery was a nightmare. Missing/wrong items sent and the quality (I did buy lower end on a budget) is awful. RUN far and fast from this company!!

Jenny worked very hard to help me get the cabinets I needed to complete my set. I will definitely go to her the next time I need to get cabinets. I still have to do kitchen in my basement and I am going to Jenny to get them. She was awesome. Thank you so much Jenny.

This place doesn’t even deserve a rating. The worst company I have ever dealt with. They are nothing but liars. 2 and 1/2 months now and I still can’t move into my new home that I’m paying a mortgage on because my cabinets are still not right. First I was given the wrong size cabinet above the sink. That came in but my contractor has to build it but they didn’t send any hardware with it. Then I come to find out I’m missing 3 doors. Told them numerous times to remind them and hope they didn’t forget about my order. I’m told they are on back order. Ok it is what it is I’ll wait but don’t lie to me. Then the kick plates are the wrong color. Call them to re order the correct color. I call to see where that is and they didn’t even have an order out for new color. Now I call again to see where my doors are because they told me by the end of the week I’d have them and I don’t !!!!! Now this is the best... I got to put the shelves in and the shelf pins are too small for the holes. Whoever made the cabinets drilled the shelf holes too big and now the hardware doesn’t fit. I go to the store and was told sorry but that’s standard size hardware. Now my husband has to go to Home Depot and come up with an idea on how to hold the shelves in place. And to top it all off customer has done NOTHING for my aggravation. Paid over $4,000 for cabinets and nothing was ever refunded to me, nothing !!!!!! Do yourself a favor and never use this company. The worst!!!!!!!!

Six years ago after hurricane Irene we replaced our kitchen with cabinets from Solid Wood. We did the install ourselves but the staff here were very helpful in designing a layout for the kitchen. They were great in handling the one cabinet that was damaged during delivery. The cabinets went in with no other issues. Im writing this to say that after 6 years they still look great, and have preformed perfectly. Thanks for selling a quality product.

Your customer care service sucks. 8 weeks for a single cabinet. 2 weeks ago I was told it was done,ready for delivery. Now I am being told its not even painted yet. The worst company,unacceptable answers. I wish I had known. I got sent wrong materials,the wrong doors for cabinets,missing drawers and missing hardware. Do yourself a favour avoid these chuckeheads.

First i have to say thank you for JennyShe knows the way and product how to be with customer so friendly and always smiling thank you again

Trying to get a return processed takes an obscene amount of time. After numerous phone calls, being given different stories each time, Im still waiting for a credit to be processed 30+ days after I physically brought the extra materials to the warehouse in PA. Although I love my kitchen, this experience left me very salty about this place. 🙄

If I could give less than 1 star, I would.I went to Solid Wood Cabinets while they were having a great sale. I had rough measurements my mother and I took, but the saleswoman, Jenny, said she would come out to measure my kitchen herself. She came out a few days later to measure everything with my.I received the cabinets and upon attempting to install them, the pantry cabinet was 2 inches too high because I had a soffit from my ceiling. I also had an awkward corner wall that was covering piping, so it was not a 90 degree angle corner. The corner cabinet she gave me was a straight cabinet. I was told to cut the kickplate of the cabinet the 2 inches in order for it to fit. ANY alterations would have voided my warrantee per the contract and she confirmed it. I also went to look at the corner cabinet options, I was told they didnt carry a corner cabinet for that kind of corner. So the corner cabinet would not open all the way without hitting the cabinet next to it, it was set back from the side cabinets or I had to then create a filler. Those were the solutions. I also had a farmhouse sink that I informed her about beforehand. I was given a regular base sink cabinet and was told I was responsible for altering it. I was not aware of that at the time of ordering. After all of this, I asked what could be done to make up for these issues with the material not being what I thought I had ordered. I was told they could credit me $200. As if that makes up for delaying me being able to move into my new home or the aggravation I had to go through.I had opened a Wells Fargo card upon purchase. I have returned the cabinets as of 2 months ago at this point. Upon returning the cabinets I called Wells Fargo to notify them and close my card. I received another statement stating I still owe the over $7k for the cabinets because Wells Fargo has not received a response from Solid Wood Cabinets in regard to my return. I am livid.This entire process set me back from living in my home almost 2 months. It was an entire waste of my time.

If I could give them zero stars I would. I ordered my cabinets in May and I just got the complete order yesterday, Sept 20th. It took 4 months to get all the pieces! They delivered incorrect cabinets, wrong hinges, missing doors, and took the wrong measurements. We had to drive to their PA warehouse to pick up the correct cabinet to find out when we got home, that they have us the wrong cabinet face. My multiple calls were ignored. When you call the salesman its a cell phone, so they can see who is calling. Terrible service! I would not recommend this company.

Do not use!!!!I have been waiting for the rest of my cabinets for a month now. I can’t even get my counter top measure because the design layout was completely screwed up!! Drawers won’t open because they hit the stove and oven door won’t open because they hit the refrigerator. I also paid for them to come out and measure to make sure to get the best measurements, but I guess that didn’t matter because my top cabinet lands over the kitchen window. All these problems I could take; but the cherry on top is the vague answer I get whenever I ask (when will my cabinets get here)? Please save yourself the trouble, and go somewhere else!!!!

This company is a SCAM ! They send me not finished cabinets. Some of them were damage they said they will exchange it . After few months ( I called them every week for update) they said they cant exchange it and they stop picking up my calls and they ignore my emails!!!!!

Horrible experience, ordered cabinets on 12/6/18, never got the cabinets, every time I called to inquire about them I was told they had called me the day before to discuss delivery ... they never called me . Then I was told they are on back order... for 5 months ???? Still have no cabinets and finally got a refund last week (5/2019) ... beware !! Do not use them .

Ana was extremely helpful and went out of her way to make my experience a good one. Ana understands the importance of providing excellent customer service.

Mike was very helpful when we went in for the design consultation. Very honest and unbiased opinion and also recommended things to us to save money

Mike had all the patience and share all the options with us. Excellent service

BEWARE!!!!!I placed my order on March 30th and was promised delivery in 2 weeks give or take. Until 5 weeks no one called to schedule delivery. When I called Mike he said I would need to call the scheduling department (April/Tammy). I called them and they said many of the items on order are on Back Order for indefinite time. Also, they mentioned that I have a balance due on my account whereas I had paid 100% of it with receipts. Mike told me that he is putting an authorization hold on my account and I will be charged only after the cabinets are delivered. But they charged me already and I still do not have the cabinets.To schedule the delivery I talked to their Operations guy Paul and he made fun of me when I discussed the delivery problems.I had to ultimately call Mike (my sales rep) and he suggested we change the kitchen design. Having no choice I changed the kitchen design but even then he failed to arragnge the deliveries as these cabinets were out of stock indefinitly.I had called Mike atleast 50 times but he never returns call. Thats insane!!!!At least, I had to call in to cancel the order. I still havent received the refund or charge reversals.Be careful, I do not see any incentives buying from them; price, customer service, quality (I found better quality elsewhere at cheaper price), deliveries in time - nothing is in their favor.

I purchased a kitchen from Remya Warrior at Solid Wood Caninets, Woodbridge, NJ, and it was a great experience. She was very helpful, understood exactly what I was looking for and didnt try to sell me extras if I didnt need the. Would highly recommend, thank you!!

Ask for Mike Schroeder! He was so knowledgeable, honest and straight forward. Mike helped us select a style we liked, broke down the cost/benefit of add ons in an honest way, and pushed for a faster delivery while simultaneously being very up front with what he could PROMISE vs. what he would TRY to do. In the end he got us our cabinets delivered in two weeks, and gave us great advice for the counters and sinks even though we went with a different vendor. We got solid wood cabinets for the same price as crappy Hampton Bay Depot brand which even the guy at Home Depot told me sucked. HD said they might be able to get cabinets delivered in 2 MONTHs! Mike got us ours in 2 WEEKS! I don’t know why anyone goes to those box stores, they are a rip off. This place does not pick up the phone much because they are helping customers. Just leave a message and confirm someone will be there if you are going late. Mike, if you are reading this, thank you so much! I’ll post pics when the renovation is over!

Excellent quality. The designer (Anna) was so Patient with my wife and knowledgeable.

Meh... nice quality imported RTA cabinets but the prices are not great.

Good prices and quality materials. Friendly and knowledgeable staff.

Worst customer service. Can’t get a straight answer from anyone. No one knows what going on. Mike Schroeder is a horrible sales person. Never returns phone calls. Promised he would find out about back ordered cabinets. Never did a thing. Didn’t even have the decency to return my phone calls or my contractors phone calls. Every time I took off from work to wait for delivery of my back ordered items there were things missing. Was reassured items would be on truck and they weren’t on three separate occasions! Never again. I will never recommend this company to anyone! Still waiting for my kitchen to be finished!

Beautiful showroom............the people there are great also.

Give it a try, you wont be disappointed

Nicole was an absolute pleasure to work with. Very professional and patient.

Ive never been here. Stop asking me about this place

I didnt visit that place

Something to checkout when you are in the markey.

Nothing to write home about

Real wood