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Walgreens
17520 Avondale Rd NE, Woodinville, WA 98077, United States
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Walgreens
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Ro
Review №1

Incompetent and annoying. I had to cancel prescriptions but they entered it as delivered instead, which means I wouldnt get my mail order from Walgreens on time. I had to call the pharmacy (was out of state) to have them revise and cancel, which leads to the incredibly annoying part: when you call the pharmacy you get a repeating automatic message EVERY 15 SECONDS (I timed it) saying Were sorry, all technicians are busy at the moment ... blah blah. Really? Every 15 seconds? They do have a way to cancel the background music by pressing * (star), which is novel in my experience, but they need a way to cancel the stupid message as well. I hope you read this Walgreens.

Be
Review №2

I went here late on Saturday morning for a rapid result COVID test. Looking for a free COVID test within a half-hour drive wasnt easy, but signing up wasnt cumbersome once I found a provider. When I pulled up at about 11:40, there were only three cars ahead of me. About that many vehicles were behind me when I left. It took about 20 minutes to pull up to the window. The test was simple, clearly explained, and I received my results (negative, huzzah!) within the hour. Definitely worth the trouble.

Le
Review №3

The staff, retail and pharmacy, are what make this location unique. During a time of Covid and a statewide shortage of pharmacy technicians; this staff steps up to meet the demand while still smiling. I genuinely feel they care abouttheir there customers. I hope corporate recognizes this and pays a competitive wage.

St
Review №4

Great for prescriptions and more stuff you dont need because its on sale!

sh
Review №5

Ive been in 3 times over the last week to pick up my prescription and waited a half an hour in line each time. Each time they told me my prescription was not available and the pharmacist refused to fill an emergency supply. My doctor has contacted them directly multiple times with no progress.Seriously its not worth it, go to the Safeway across the street.

Jo
Review №6

Consistently poor service from the pharmacy.I’ve gone into this pharmacy a couple of times and each one has been an unpleasant experience via pharmacy techs walking away when you are in mid sentence, to them just glaring at you after you ask a question. Definitely not the place to go for bedside manner.The prompt to leave the review happened after 20 mins on hold, circling through their wait line (they pick up and place you back on hold without saying anything to you), I was hung up on.I guess they got tired of hearing the phone ring.If you have the option, go elsewhere. At least then you have a chance of being treated like a person.

Ro
Review №7

None of them seem to have been trained with customer service when they didnt seem very busy and it took over an hour to get my flu shot, they all seemed cranky and werent very helpful

Je
Review №8

Walgreens consistently finds new ways to disappoint. If you have lots of time to waste and an abundance of patience, its the pharmacy you should use.

ep
Review №9

Do not come here for your flu shot. they cant seem to run anything on time and are incredibly slow. You should not need to wait over 45minutes past your appointment time for a 3 minute procedure this place is absurd.

We
Review №10

Cant get my prescriptions in a timely manner. VERY DANGEROUS!!

Ha
Review №11

The slowest response time of any Walgreens Ive ever been to. Prescription pick up takes 20 minutes multiplied by number of cars in front of you. Called my physician to send my prescription somewhere else even though this is the closest pharmacy to my place.

Ma
Review №12

I am in this store 2-3 times a week and its always quick and easy, plenty of parking, the staff are helpful, friendly, courteous. Store is well laid out, easy to find whatever your looking for, spotlessly clean, such a great neighborhood resource. I did not give them a 5 star rating, they earned it!

Lu
Review №13

Haidi the lady in beauty was so nice and helpful. This Walgreens is wonderful. It’s always clean and tidy. I love their store brand products and they’re awards program is way better than RiteAid

Mo
Review №14

Ever since Mike the pharmacist retired, the pharmacy went completely downhill. A year ago, management told us to be patient because they have all new staff. Here I am waiting for prescriptions that should have been ready an hour ago. Used to be my favorite go to pharmacy.

Je
Review №15

I never leave reviews, so to day this is the WORST pharmacy location ever, says something. Over an hour to pick up a refill!

Ju
Review №16

Made an appointment for a flu shot online only to be told upon arriving on time that they do not honor their online flu shot appointments and that it is first come first serve. At that time the wait was estimated at over an hour.Edit: If it’s possible the service at this pharmacy has gotten even worse after I decided to give them a second chance. The average weight to pick up a prescription is a half hour. The last time I waited a half hour to pick up a prescription They had called me and told me was ready for pick up only to be told that it was missed labeled and that the pharmacist would need to fix the label but she was doing vaccine appointment so I would need to wait. I waited an additional 15 minutes and had to leave for an appointment so had to then return my prescription and try again at a later time.

Be
Review №17

AWFUL customer service. Twice in a row they have been out of stock of basic meds (today - amoxicillin) when I’ve gone to pick up meds for my sick kids. Their response: We’re out of that and you’ll have to find another pharmacy that has it. You ask where the next nearest pharmacy is that might have it. They tell you “I have no idea.” I ask if the Safeway across the street is an option. I’m told “Maybe, call them and see. When you find one that does, let us know and we’ll transfer the Rx. Oh, and can you circle around any time a car pulls up behind you?” Sure, let me try calling a bunch of pharmacies in my car with my 5yo kid fighting a fever and stomach pain and my 2yo who’s tired of being in a car seat. The pharmacist made NO offer to request alternatives from our doctor’s office (which is what the doctor ultimately did), contact another pharmacy, or even suggest another location. DONE with Walgreens.

Sa
Review №18

I have used this pharmacy since it was built but lately the service has been terrible. Rude and unhelpful staff. Multiple delays/ problems with having prescriptions filled in a timely manner. Finally my doctors office suggested finding somewhere else because they were so horrible. Sad to lose the convenience of the drive thru. Management needs to look into what’s going on there. It used to be a great pharmacy, not anymore.

Ni
Review №19

Had a bad experience with a employee named Joey, not sure if he works there anymore but he was very rude and didnt offer any service. I asked him if they had any extra small condoms and he began harassing me, other than him, the prices were a little high

de
Review №20

Continually let down and given excuses as to why my meds are never ready. In the last 6 months my prescription has been pushed back 4 times. If this was live saving medicine I’d probably be dead. If what you do is dispense medicine I don’t understand why it’s never ready on time.

Hu
Review №21

A pretty good place. Its nice that its near other places in this area and its not far from me.

Cr
Review №22

I cant think of one item ive ever gone here for...but I know ive been there like 10 times. meh, 5 stars.

Ka
Review №23

Called ahead to ask them if they had a product in stock, they told me they had it and that it was here for when I arrived. I get to the store, look for it up and down and cant find it. I asked an employee and they just simply said Yeah we dont have that, are you sure you have the right store? No apology. Misinformation. Made me waste a trip out here. Nice job. I wont be returning.

Ju
Review №24

The pharmacy has a problem with processing insurance. We had to pay $400 out of pocket for emergency medication for our child because they failed to process our insurance correctly. Today, they tried to have me pay $500 out of pocket for medication I required from a car accident (which should have been billed out through my PIP). The amount of time I have had to spend doing clerical work to rectify these issues is disappointing to say the least. Despite the fact that they are the only drive through in our area, I will change pharmacies as their incompetence seems to be the norm. I called corporate Walgreens. My phone call was shuttled to this location where I had to repeat the same information to two employees. My experience with this pharmacy thus has been nothing short of a display of total incompetence.

Ba
Review №25

Poor customer service in the store and pharmacy especially! I recently switched to Walgreens pharmacy (been using it long enough for about 9 or 10 pick ups) and they give me trouble every time I pick something up weather making me wait over 30 minutes for a prescription or refusing to refill something until I have seen my dr even though my dr said it should have been fine. I plan to switch and wouldnt recommend this pharmacy to anyone.

Wi
Review №26

Convenient and kind staff

an
Review №27

Friendly. Well staffed and a tidy, clean store.

EJ
Review №28

Adam P. is the best employee

Br
Review №29

Good stop. Had a wide variety of stuff.

La
Review №30

I went into the cosmetics section and saw some really cheap eyeliner, mascara and eye shadow so I decided to try it. They actually worked really well (though I dont use the eyeliner- I used the mascara and came back for more.) Then when I bought a razor the cashier said it was a buy one get on free item- now thats someone who cares about the customers. The cashiers always seem to have a twinkle of kindness in their eyes. The pharmacy is never busy, there is a ton of fun, little nick knacks. I only made it four stars because they dont carry Kombucha or Annies kettle corn... or goji berries haha but most stores dont. I am also skeptical about their store brand Dayquil because it didnt work as well as the real thing. Also Im pretty sure crest 3D whitening toothpaste is cheaper at rite aid.

Sh
Review №31

Just another Walgreens

K
Review №32

Got text saying prescription was ready.Still waiting 45 min later.Not great!

Ni
Review №33

Drive thru pharmacy is convenient

Is
Review №34

I stop at this location after being at ER to fill out my prescription but, waiting time was 1 :15 minutes so I decided not to get my prescription there and wait until get to my home pharmacy, then 3 hours later I got 2 miss call and voice recorder saying your prescription is ready, I called back to see what was going on because I dropped off my prescription at my local pharmacy, they made me wait 12 minutes on the phone to hang up on me, hope they won call me again.

Ma
Review №35

Never too busy and is usually quick to shop there.

Br
Review №36

Get ready to wait, wait, wait.

Information
13 Photos
36 Comments
2.9 Rating
  • Address:17520 Avondale Rd NE, Woodinville, WA 98077, United States
  • Site:https://walgreens.com/locator/walgreens-17520+avondale+rd+ne-woodinville-wa-98077/id=13770
  • Phone:+1 425-844-0302
Categories
  • Convenience store
  • Beauty supply store
  • Drug store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:7AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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