The Christian Brothers Automotive crew are very honest and hard working people. In your time of emergency, they will do WHATEVER possible to see you safe, back on the road headed home. I would also like to include MIKE from TOW KING in this, as he was of great help in our time of need as well. These guys are extremely good men, and I would highly recommend them for any tow and repair services you need. THANK YOU CHRISTIAN BROTHERS AND MIKE!!
I took my car in to get an oil change and to have them diagnose and rough idle issue. They were very quick at finding the cause of the rough idle, which was caused by a collapsed engine mount, and gave me an estimate all through text messages. They also said they could have it fixed that same day. I found out that the issue was covered actually through my dealerships warranty and decided to let the dealership repair the issue. The dealership told me it would be 7-10 days before they could do repairs and it would also be in the shop for 2-3 days. They also stated that a loaner car wouldn’t be available so basically I would have to pay for 3 days of a rental car plus a deductible to have the engine mount replaced. The price of rental fees and the deductible was similar to my original estimate so I decided to let Christian Brothers repair my car instead. Bill is outstanding and was very quick to get me scheduled for that service and even offered me a small discount. They even took me to work after I dropped off my car and offered to pick me back up when repairs were finished. The treatment I received from Christian Brothers compared to the dealership was night and day difference. I could tell that they actually care about their customers. If your looking for a professional automotive shop with excellent customer service and fast/reliable repairs, then Christian Brothers is the way to go!
Gave me a free full car report. I called about some of the items listed and was able to talk to the technician who wrote my report. Awesome service, awesome people.
We have used Christian Brothers twice in the last 12 months and dealt with different people on both visits. The service we received on both occassions was very professional, knowledgeable, friendly and helpful. They didnt ask for any upfront payment, and the courtesy ride to and from our apartment was very much appreciated. I would highly recommend Christian Brothers.
Team quickly found the problem and got it fixed!!Loved the text messaging of status, estimates and being able to approve (or decline) repair. Great convenience for those that can look at and text, but not call/talk on phone!.Have used several times now for varying services, and have never been disappointed!
Great place to take your car, very nice people and they got the work (alignment) done quickly.
I went in for an inspection. I was told that it would take fifteen minutes or longer. I handed my keys over to them and sat down to read my BIBLE. I did not get halfway through PROVERBS 8 before they were done. I was impressed at how fast they got me taken care of. Praise the LORD and thank you Christian Brothers Automotive! JOHN 3:16 KING JAMES VERSION.
They were thorough, identified repairs I didnt realize were needed, and I loved that each itemized issue came with a photo to back it up with FROM my car, not a stock photo. I got to select the repairs I wanted to go through with, and my 10+ yr-old cars A/C works like when the car was new. They were so nice, too. Ive already been recommending them to everybody.
I have an older 1998 Chevrolet pickup needing a radiator. I was quoted $950 for the job. They motivated me to do it myself. $260 and two hours later I changed my own radiator. Thank you for the motivation.
Great experience once again from a good group of people👍
Superb experience. The team addressed my issues and concerns quickly, sent me a detailed quote, and I was able to approve it online. They gave me a time estimate and delivered. I wont be going to the dealer down the street anymore, you have my business!
I had a very pleasant experience with Christian Brothers. It was my first time getting my car serviced by them. I had to drop my car off after hours and Javier called me first thing in the morning to let me know they had everything they needed. He also kept me up to date throughout the day. He was very well mannered and constantly had a smile on his face. I truly appreciate the convenience and how painless the experience was!
College girl here- Baylor friends THIS IS YOUR PLACE! I was worried about getting work done on my car and that theyd be dishonest and try and upcharge me for some problem that didnt need fixing. Christian brothers really took care of my car, were friendly and welcome and even have a complimentary shuttle service if youve gotta drop of your vehicle for a longer span of time. ASK FOR JOEY. HE IS THE BEST. He is kind and explains what you need without making you feel silly for asking questions. Could not speak more highly of how easy the process was and how I could not recommend them more. 10/10 will be heading back anytime I need someone trustworthy to take a look at my car.
I am a repeat customer. Christian Brothers gives reliable, trustworthy service.
We got the runaround from about every mechanic in Waco. Most Mecha ics required up front payment to perform a fix that, in their words, wouldnt work. Christian brothers got us in right away, diagnosed the issue, and had us fixed up and on the road within a few days. The price was less than the other quotes and they didnt require up front payment. Above all of that, they treated us kindly and respectfully, like humans should. We will never go anywhere else.
Enjoy giving my business to these men. Courtesy, informative,tells you upfront the costs. Plus they’re always ready to get to work before opening.
I needed a thermostat replaced quickly to keep my car running. They did diagnostics, determined there was more wrong (as a result of old repairs), then followed my counsel when I told them not to repair the other issues because it would void the warranty on that work. They dropped me off and picked me up from my work, and were complete professionals and answered my infinite questions, patiently. Would recommend.
My experience was fantastic! Bill Gebert, the service manager and his mechanics are professional, honest, and very nice! They diagnosed my car, called me with the repair estimate, completed the service quickly, and followed up after I picked up my car to make sure it was running good and all of my repairs were complete. Honestly the best automotive repair experience I’ve ever had!! Thank you so much!! I will definitely recommend them to everyone!
My tire warning light was on showing my passenger front tire needed attention. CBA checked all four tires, found no leaks, just needed air. They were quick, friendly and so helpful.
Javier had the utmost professionalism when I came in for a vehicle inspection. The process was very quick. They got me in and out. Later on I noticed a mistake on my paperwork and he was so helpful in getting it fixed for me since I was on a time crunch. I would recommend Christian Brothers to anyone looking for any kind of service on their vehicle.
I was heading back to Austin when the hose to my boost busted on my Diesel Ford F650 truck. I asked the manager Bill if they can take a look at it for me, as theyre not diesel mechanics. Leo swapped the hose out for me easily and effortlessly and they were very fair with the labor cost. Thank you guys for helping me get back to Austin. God bless!!!
I just got my inspection done and it took no time at all. Great bunch of guys and it was nice not to have to worry about being taken advantage of. Will bring my car back for all maintenance needs or major repairs. Thanks guys.
Went in for my inspection it was speedy service and i was in and out in less then ten min definitely recommend them if u need to get it done in the moring like i did....
On the way into town, tire blew from a bubble the size of a volleyball. Had just enough time to pull it in to Christian Brothers who is right off the service road. Asked if anyone could help us put the spar on since I didn’t have my jack and 4way with me. With a shop full of customers, Derek and Greg dropped everything to help put my spar on while pouring rain for FREE! This is the kind of exceptional service you only hear about ever so often! Life long customer from now on! Thank you for showing us kindness!
Sterling and his crew are top notch! We had our car towed there after it stalled out and despite us having the car in there previously for inspection/oil change and ignition coil very recent, we worked through not paying an additional diagnostics. Thanks for doing the right thing and demonstrating the love of our Savior Jesus Christ!
Stop by for a last minute oil change before heading cross country. Javier was able to work me in their schedule almost right away. I already had high expectations from a previous experience with Christian Bros, but they once again exceeded my expectations - highly recommend.
Jason and Javier took care of my truck for me. I didn’t know exactly what the issue was, but they worked with me and provided me a surprisingly affordable bill. I spent less than I planned on, and it drives like a dream for such an old car. Thanks again CBA!
I had the best experience at Christian Brothers Automotive, I thought I set up an appointment online(I think I accidentally set it up with the wrong location. 😅), they were very gracious and set an appointment up right then, and took care of my car so well. They were quick, and efficient. I will let everyone know how positive my experience was, and I will definitely come back!
This is long but it may save you lots of penny’s and some confusion. We initially were very excited to have my car worked on due to the amount of great reviews and the gentlemen we first interacted with was very friendly and professional. The facility was very clean, everyone seemed nice. We went in knowing that my car need an oil change, one tire sensor replaced and two new rear tires. I signed a document at that initial visit that from what my husband and I both understood to be agreeing to paying a certain amount IF they discovered more sensors needed to be replaced, etc.We left my car there over night and received a report the next day that all four sensors needed to be replaced, two new tires, and that the water pump needed to be replaced due to it leaking. This came out to a few thousand dollars in total. They give the options of approving or declining the services online with that report but because we only wanted specific things done, we decided to go in and talk through it with an employee.The man we spoke with (no clue what his name was but he had somewhat of a long, straight beard) was less than professional. He spoke very passive aggressively. And said that all sensors needed to be replaced per the test they ran but yet according to service notes and a picture of the digital test, only one sensor was actually needed (like we said in the first place). I expressed that I was surprised and confused at that and that is when he got passive aggressive in explaining. He also would not tell us what kind of tires they would be charging us for. So long story short, we declined the water coolant pump replacement and sensors. We went ahead with the oil change, two tires, and an alignment and ended up paying almost $800. We got the car home and the coolant was full, pump was not leaking like they said it had been, and when looking up the tires they put on, we learned they upcharged them by $50 each (no, this was not labor cost). We were charged $125 just for it to be looked at without service (which I guess this is what was stated in that initial doc?). We were charged for wheel weights (we’ve never seen this at any other shop), amongst other charges we just did not initially understand. Explanations were vague and we will not be returning and cannot recommend them to anyone. We’ve learned a lesson in sticking with local small businesses is best. The customer service, prices and integrity are much better at local establishments. If you decide to do business here, ask all the questions, make for certain you understand that if your car is even looked at, you’re paying at least $125 without service.
My vehicle had been in an accident but the registration was expired by the time it left body shop. This was the 3rd inspection site I went to the day I got my car back! They were so fast that I didn’t even believe they were done! Great service!!!
I have been taking my vehicles to Christian brothers since they first open. They are very professional and very fair on the price. I’ll even take all my work vehicles to them. Highly recommend using them for any thing when it comes to your auto repair.
I will not go anywhere but here for my car repair and maintenance ever again. They did a great job and had it done quickly. The place is very clean and professional. The people are all very friendly and helpful. I highly recommend Christian Brothers Automotive.
They were so wonderful and quick!! I’ve used other places in Waco to get my car worked at and after using Christian Brothers I will never go anywhere else!! Carlos and Bill were so nice and made me feel like my car was in the best hands! 100/10 recommend!
I liked that I was shuttled to and from the shop with no inconvenience and I like how I received estimates to approve work in a timely matter
They are super friendly and fast! Their system makes it really easy to see the estimate and even view photos and descriptions of the problem. I highly recommend them!
We have been bringing our car to Christian Brothers in Waco for several years and have always received great service. They are courteous, dependable, and reasonably-priced. We also appreciate their generous 3-year/36,000 mile parts and labor warranty, which is good at all Christian Brothers locations nationwide. Highly recommended
Javier was amazing! He helped reassure me and made me understand what the process would be. He was super nice and relatable. Definitely a great location, but theyre all pretty great if you ask me!
Anytime my vehicles need maintenance I bring them to Christian Brothers. The staff is courteous and knowledgeable. I wouldn’t think about going anywhere else.
I love using Christian Brothers! They have friendly staff, explain everything to you when you have questions, and they do good quality work. They also have a quick turnaround, and did all my repairs within 24 hours. I won’t be using anyone else for my repairs.
I had to bring my car in more than once and every time they were so kind and listened to the problems, even though I don’t know much about cars. They work quick, gave me a ride home while I waited, and let me pick my car up on Good Friday even though I accidentally got there a little too late. If I have car needs again I’ll be choosing Christian Brothers!
Awesome bunch of professionals! Always truthful and have you and your vehicle in their best interests. Great job Christian Brothers!
Their service is awesome! It was very easy to schedule an appointment, and the kept me informed of every aspect of their service.
I could not have had a better experience. My alternator died in the middle of nowhere. I arrived unannounced at CBA Woodway on a tow truck at 11:00am. The men at the counter were so professional, helpful and friendly. They make great use of technology as I soon got a detailed diagnosis and estimate on my phone. I approved the work via my phone. About 3:40pm I received motivation my repairs were completed. I also got the invoice online and was able to pay it online. When I returned to CBA about 4:39pm, the car was ready and I just had to pick up the keys and a hard copy of the invoice. Seamless! Since I was on weekend visit from out of town the prompt service was so helpful. I definitely recommend CBA Woodway for all your vehicle maintenance needs. I wish I had a CBA near where I live!
They are fast and fair. Very honest. I highly recommend them for all your car service.
Went today to get my tires aligned, and Christian brothers automotive did phenomenal work. Timely service, excellent communication and affordable pricing. They explained in detail what was wrong with my vehicle and resolved my issues. HIGHLY recommend Christian brothers automotive.
Javier was very helpful and professional when I came in for a vehicle inspection! I was greeted promptly and courteously. I was in and out of there in no time.
Prompt emergency repair - they are truly living up to their name! Thank you Christian Brothers!
The staff is polite and professional. The lobby where I waited is clean and had WiFi so I could get some work done while waiting— and the bathroom was clean! Plus they had a sweet pup that I got to say hi too! :)
Wow, wow, wow. 100% would recommend to everyone. Fan stopped working that blew the air into car. High 90’s have begun and I could not get into where I usually go for 3 weeks. This place came so highly recommend by so many people. They got me in a ithin a week: firs impressions were how clean the place and employees were. Got a quote within a couple of hours and motor went out that fontrolped the fans. By 3:30 It was don. I was happy that they were comparable on services to where I normally go. Well needless to say, this is now my new mechanic I was so impressed with every aspect and I’m not one fan hat like change.
Thank you for servicing my auto in a timely manner.
I went to Christian brothers to get my car inspected. They had my car ready to go in 15 minutes. That was the fastest inspection I believe I’ve ever had. The man who helped me was also very professional. I definitely will go back to Christian Brothers for my next year’s inspection and probably any other car repairs I might need.
Great service. Wonderful people.
Javier was very professional and my vehicle inspection was really fast. Great place!
The service staff at Christian Brothers is always professional & courteous. They go above & beyond in trying to solve problems. They sent a tech to help me when my truck died while I was at my veterinary clinic with my 105 lb. German Shepherd. He brought me a new battery & noticed another issue so I stopped by their shop & they got me back on the road in record time! Great folks!!
For vehicles I have taken there in the last couple years I received outstanding services and repairs. Fast, professional actions from friendly and knowledgeable employees. Repairs performed at fair industry prices. I always requested their top-notch courteous inspections. They provided a detailed report on what passed, failed, or was recommended. They gave me expert advice for the repairs that I elected to do at home.
I barely even had time to sit down before my inspection was complete. I’ve already recommended CBA to my family for their state inspections. Unfathomably fast and friendly. Thanks you guys!
Highly recommend Christian Brothers Automotive in Woodway, TX! Honest business. Prices were fair and fast multiple services to our car were performed. Extremely courteous staff. We will continue to do business at this location! Thank you Christian Brothers!
They were very efficient, finishing even sooner than their estimate. A very comfortable waiting room and friendly staff. I’ll be back!
Went for an inspection & it’s the first time I ever enjoyed doing this! They treated me the same as if I was getting big repair. Nice waiting area too.
I loved how friendly the staff is from coming to going. They have you in and out whether its a small or big job. My car was having issues and when I dropped/picked it up that same day I knew my money was well spent with them. I have no complaints. I even started to get my oil changes there as well.
Had a serious car trouble. Repairs were more then the worth of the vehicle. Car had to sit for a few weeks while I found a buyer and get the title from the bank. They worked with me every step of the way.Many times I have used them work was always good quality. Never attempt to try to sell you more repairs then are nessicary.
Annual registration safety inspection completed fast and easy. Great customer service!
Christian Brothers is our go-to because they are knowledgeable and honest - they’ll tell you if something is wrong and when it needs attention instead of everything being urgent. They have fair pricing and excellent service.
They also did my car inspection. Very quick, very professional!!
Presented my concerns and right away I was given an honest opinion of what the issue could be. I decided to proceed with a diagnostics and it was exactly what I was told it would be. Pleasant experience.
Really great service and helpful Staff, with attention to detail and good explanations. I will definitely go back.
Absolutely Amazing service and even more amazing people! They were so nice and helpful and so fast to get they repairs done knowing that it was are family car. They even gave me a courtesy ride home! Made me feel so welcomed and treated me like family! Would absolutely recommend this company to anyone! Thank you all for everything!
As always these Guys knocked it out of the park again. Always professionals and honest. Will continue to take my vehicles here for everything!
They have done a great job at maintaining my 2013 Cadillac Escalade! Just had to replace struts this time due to mileage and wear and tear. They did a great job and my car runs smoothly! No more bouncing! Thank you!!
Did a check up, fixed lose bolts. Dont kow what price is like for bigger issues but overall very happy with service.
My daughter is a student at Baylor. When she needed a mechanic, I went online and saw there was a Christian Brother’s there near her. Being from Katy, TX. We knew of their service and I was completely satisfied with how they took care of my daughter and her vehicle. Thanks again for the great service!
We love CB and won’t go anywhere else. They are fantastic. Each time we go we are given efficient, quality service and always have answers back. They have an excellent system that is user friendly where diagnosis can be viewed along side pictures and cost estimates. If that wasn’t enough we always leave feeling like we matter and are appreciated. 10/10 would recommend.
Christian Brothers is by far one of the best companies that I have used both in service and in client care. They always go above and beyond to help anyone that comes in and needs assistance!
Went for an annual inspection and was done quickly.
Most important is that these people are honest about what can be avoided for now and what must be done. I cant think of a single time the work came in over estimate. Theyve always gone above and beyond to make sure my vehicle is done on time so I can always plan for alternative arrangements accurately.
Had my tire repaired at no charge. They were very professional and friendly. Highly recommend!
Had an appointment for my trucks brakes to be done, they got it in and out pretty quickly and Im satisfied with the work done. Will definitely use them in the future.
I am happy to be a customer of this place. It is reliable and trustworthy.
We needed to get our cars inspected so I called and Bill answered all my questions (we moved from Florida). We arrived and Carlos already knew we were coming and greeted us with a welcoming spirit. The inspections took just a quick few minutes and we were ready to go. . .he explained what steps were next to get our cars tagged. My spouses van had a loud squeak and Carlos said they could do a diagnostic whenever we were ready. He took the van back a couple of days later and Carlos took him to work. I received a call about what the problem was and asked if we approved the repairs. We did and the van was ready to go by the afternoon. We are grateful to these guys for helping a couple of old folks get settled in Texas. When and if needed, we will be back. Thanks guys !!
Went first thing in the morning for an inspection, was done and off to work so fast I had barely sat down. Will be going back for other services for sure.
I recently moved to Texas and needed a State Inspection. Christian Brothers Woodway was able to initiate this service immediately and complete quickly. The people at the service counter are professional and attentive. My car was returned to me in a matter of minutes. I will definitely visit CB- Woodway when my cars need future service and/or repairs.
Very good service and quality work
I blew a transmission cooler line in Waco while running from Hurricane Laura back home in Beaumont. I called and explained my situation, that I was passing through and needed some help. They immediately ordered the part I would need and told me they were there to help. Got me back on the road by noon.. Great folks and even gave me a huge discount from the quoted price.. I would definitely recommend Christian Brothers to ANYONE!!
Went in for an inspection. In & out in less than 10 minutes. Very polite & professional staff.
The folks at the front are kind and knowledgeable. They care about your issues. Prices are a touch high but well worth it in the service you receive and professionalism of the work. 3 cars, 5 visits between 3 locations.
So these guys are awesome, always taking care of my vehicle very respectful and just done something special for me!! I truly am blessed by their actions and will always be very grateful and their request was to pay it forward.
They are all ways helpful and try to give the best service possible.
We began using Christian Brothers 5 years ago for vehicle inspections when we moved to Texas. We were impressed with their kindness and service so we continued using them. Excellent customer service and they stand behind their work. We had a few big repairs and we appreciated their honesty and loyalty. We would recommend them to anyone.
I always have the best service with Christian Brothers! Bill is so knowledgeable and Carlos is really friendly and helpful. It feels like home when I walk in! They remember my name and make sure Im comfortable in the lobby or offer me a free shuttle. My car is always serviced well and promptly. I highly recommend Christian Brothers Automotive Woodway!
After delaying my auto service for longer than I should have I was able to get into Christian Brothers in Woodway very promptly. They welcomed me warmly, took excellent care of my car, calling to receive permission for suggested repairs, then again when the vehicle was ready for pick up. The car was approved for registration renewal and I feel comfortable driving it alert to when I might want the next service. I would recommend Christian Brothers Automotive to anyone needing auto care.
I have used this company for oil service for several years and have not found any reason to complain. They complete the service requested and go the extra mile to check the complete car for any problems that I was not aware of.Once I needed 4 tires for an inspection and was told they get the tires from Discount Tires and if I went there i would get the same tires for.less.This is one of the reasons I come back.
I asked if there was seating outside and a gentleman went and got me a chair and placed it in the shade for me so I could make a cal. Very accommodating, friendly, efficient service. And SAFE, everyone waiting on customers wore a mask, THANK YOU!!!
Christian Brothers Automotive in Woodway Texas refurbished engine, electrical and brakes of one of our retired vehicles. Our grand daughter in Wimberley Texas is now using that car to attend college. We are totally pleased with the quality of work and the short turn-around of the repairs. We highly recommend Christian Brothers Automotive Woodway. Al and Teddy Culp, Clifton Texas.
Quick service and good prices great employees
They were very polite, great listeners, and their shuttle service was a very convenient way to get back to where I needed to be. The driver was so friendly!
They are super fast! I will use the service next time.
This is my first time to use Christian Bros. Automotive. The outside is very neat and clean.When I opened the office door, nice cool, clean, comfortable atmosphere. I was immediately greeted with a smile and how can I help from Carlos. He was thorough and listened carefully in getting my side of the story about how my car is acting. He said not to worry they will be checking out what my car is telling them is the problem, then get back to me, discuss what issues came up, and we will discuss the best solution for us (my car and I) both.What I determined is they have the latest technology and highly trained mechanics with the ability to make this a timely and accurate examination. Their examination was documented with pictures and forwarded to me so I could see to what extent my car was in trouble. In addition, their technician performed a complete complementary examination of all my cars system, no charge.Bill and I discussed what happened to cause the issues my car was experiencing. We discussed the cost, time involved to get her back on her wheels again plus other items that needed attention sometime in the future. No pressure to get these done now.Considering their courtesy to me, their environment, the cleanliness of their office, stalls, parking lot, grounds in general, Carlos and Bills shining smiles, time involved, and what I believe is a fair price,Id definitely say use Christian Bros Automotive.
Good job switching out my tail light but I am tired of auto repair shops trying to get me to buy a bunch of extra things I don’t need :/ dropped my car off to get a tail light fixed and they gave me an estimate for $336 dollars for a ton of other stuff I didn’t ask for. general tip for car shops: don’t be sexist :-)
I am very pleased with the staff. With so many things that my car needed, they were able to get it done on a timely manner.
I got one vehicle state inspection done here and it was quick and easy. However I brought another vehicle a few days later and I was met with an employee who clearly didnt care about addressing the customer with respect. I asked to do another inspection and he said, Nope. Not when the roads are wet. I said, Really? Its not raining. He said it didnt matter. So I went down the street and got it done same day elsewhere.