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Ulta Beauty
4369 Burbank Rd Ste 30, Wooster, OH 44691, United States
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Ulta Beauty
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Ca
Review №1

I have written about Ulta Beauty before. I just love this place. Not only do they have the staples in make-up and skincare products. Everytime I go, Im introduced to another amazing product!!!

Ca
Review №2

A month ago,I went into the salon for a color correction, my hair was really blonde and I wanted to make it a shade darker and still have blonde hair, I told the hairdresser I dont want any red color in my hair, well I have red highlights and brown in my hair, I wake up in the morning and look in the mirror and hate my colors she put in my hair, I will never go back there again she just didnt listened.

Ha
Review №3

This is the best ulta I have ever been. to the staff helped me with what I needed it is super clean and big I will be coming back

Ch
Review №4

I had a wonderful experience at this location. I was helped by a gal that was not only patient but knew her makeup. It was such a big help. I am glad they have hired some more friendly staff. It makes me want to go back now and ask questions.

Sh
Review №5

The staff is very helpful and will not let you wander about very long without offering assistance. I always find what I need there.

Le
Review №6

First time there. Great employees. Very helpful and friendly

Fu
Review №7

Great experience.Received a great haircut!! very happy and very professional coiffious.

Ca
Review №8

I just stopped in to see if I could find a specific body brush. It was my first time at Ulta. It is amazing....thats an understatement!!!!!There has to be over a hundred different brands of makeup. Theres skincare lines, haircare products for every hair type!!!! I even saw the newest haircare line from Tracy Ellis Ross and a line from a YouTuber I follow 😱!!!!!!They have makeup artists and beauticians on site. There was a young lady getting her hair colored.The staff is super friendly and knowledgeable. You have to go in there.

Du
Review №9

Torture to me but the wife loves the store.

Br
Review №10

The staff is always very helpful and you can still try the samples they will stay with you as your shop if you request them to and help you. But dont follow you around unless you ask them for help

Ja
Review №11

The store was clean and well stocked. The cashier was courteous; however, I think it was understaffed. If youre unfamiliar with the stores layout, you might need to take time to wander around.

Do
Review №12

Oh the Trouble I get into with my Husband over Ulta😂 Im a complete Make-Up addict I just ordered 5 Pallets from the Website🤫, that alone is testament to the GREAT DEALS I get here and dont let it fool you when I get my Husband to go with me its game time he knows how costly Make-Up is and when he is there hes worse then me he tells me get that while its on sale even if I have plenty😂 (love getting him there but its rare) Great deals if your into only online shopping and Im excited every single year for My Birthday I get a Gift Full size to they have NEVER missed it! Thanks Ulta for the Wonderful Experience and Great Sales, now if we can find a way to get my husband to go every single time I game if you got any ideas on how to help me make it happen🙊💙🙈

Re
Review №13

The workers here are really nice and are there to help you if youre looking for something specific. Definitely shopping here again.

Ca
Review №14

Had a nice store the staff were very helpful

PA
Review №15

Awesome, super helpful people there!

Br
Review №16

Wish I could have gotten the two womens names I went there 3/6/20 during the evening Incase yall see this to get the recognition.The women were super helpful.I dont go to Ulta often and they immediately upon entering helped me find what I was looking for. In and out of Ulta probably took 3 mins total the fastest shopping trip Ive ever made and love that!. The cashier was very informative about ways to save money with their card as well.If the evening girls are an indication of what the stores regular atmosphere is like Ill def start making some shopping trips there. :)

Ch
Review №17

Great service...friendly and quick!

Li
Review №18

Well they had what I needed but very pushy on getting their credit card. I think Ill order online from now on. I seriously dont want to deal with the pushing

Ja
Review №19

Enjoyed chatting and getting my eye brows done by Jessica!

Ch
Review №20

Absolutely love this store! I could spend hours looking around at all the selection. They pretty much have a sample for everything. The right side of the store is pretty much all of their big expensive brands but if you go on the right there is all kinds of drug store make up that is very affordable. They also sell hair products and offer services such as waxing eyebrows, styling hair, and makeovers. The staff here is super friendly and very helpful when you are confused about something. Definitely my go to make up store!

Mi
Review №21

Five star make up two star customer service.

Je
Review №22

Always a great place for shopping. All the staff is friendly and helpful. Surprised they have a full service salon, they do skin, and brows. Its an all stop shop, I love it. They also carry a ton of vegan, no animal cruelty, and dermatologist tested items. Which is a big deal for someone like me. Its a great place for everything having to do with hair care, skin care, and everything under the sun you could need. I love it.

Ra
Review №23

Some of the worst customer service I’ve experienced. I passed just about every employee on the floor and not one greeted me, asked if they could help me with anything, or even acknowledged my presence as a patron of their store. I was waiting for the cashier to ask me ”did you find everything ok?” as she did with the customers she checked out before me so I could tell her say something about how I felt about the service but she apparently didn’t care enough either.

El
Review №24

Went with mom and grandma and son, to help get makeup tips and supplies. Very friendly and helpful and kept in mind pricing which was nice. I had a great experience but I probably wont be coming back much because its still easier to just go to walmart to buy makeup.

Me
Review №25

Great selection, always a staff member attentive to your needs, and I love the opportunity to test the product before purchasing -especially to see if it will last all day or not. Watch for coupons and sales, as they do have some great ones. My perfume is always 50% at one point in the year, which I loveee!

Al
Review №26

Nobody ever asks if you need help. They have theyre catalog with deals, and you go to buy stuff and of course the fine print doesnt allow half the items I want to buy. I genuinely hate this store and none of the employees are caring. I spent almost 200$ to have my hair done and the color faded in TWO weeks even after I did everything I was supposed to. I called in and they refused to do anything about it. Replace them with sephora or something please.

Na
Review №27

I got what I needed without much trouble!!

Me
Review №28

First time in there and not a single employee asked if I needed help. There was at least 3 working. There were 2 customers, including me, in the store! I could hear them talking all the way in the back of the store where I finally found what I needed. I go to check out and there was the other customer in front of mbe. She was checking out and the cashier asked her if shed like to come in for some makeup thing and if she could sign her up. That customer declined. When it was my turn to check out the cashier, Courtney is what was on her name tag, greeted me with whats your phone number She punched it in and said oh you arent a member. Would you like to become one? I declined because I dont know if Ill like what Im getting. She then gave me the total, I paid. She said thanks and I was out the door and adding this review as soon as the door shut behind me. Horrible customer service, not helpful to me at all.

Br
Review №29

Got my hair done by Megan it was amazing. I went in with unfortunatly matted hair and within 2 hours it was all brushed out condition treated and back to healthy looking and feeling hair. Would definitely recommend.

Tr
Review №30

From hair to skin to make up I was in heaven and not everything is priced high like everyone thinks just depends on what your looking for but they will guide you in the right direction that you want price wise

As
Review №31

Jes was super helpful. I had several questions about lip color, eye shadow, and eyeliner and she walked around the store patiently to assist me. Even got a recommendation for a nail tech.

Kn
Review №32

They sold me a trimmer that I really like. A part on it broke but that part is not available except through the manufacturer. They provided me with a direct phone number and the company forwarded 3 parts not 1 and did not charge me postage. Good experience.

vi
Review №33

I was there mid afternoon on a week day, so I was the only costumer... got greeted at the door and the cashier was super nice and I got my 3rd item free

Sa
Review №34

Brooklin did an amazing job on my daughters make up for homecoming!

Ha
Review №35

They had what my wife was looking for

Sa
Review №36

Could be a great store... if they had carts! 3 kids, ages 6, 3 and 1. Why have a store that large and not have a single cart?

Re
Review №37

Did not have the product I was looking for

De
Review №38

Waited 20 mins in line to check out.. Had to go find someone to get checked out..

Wh
Review №39

They have a variety of product for reasonable prices. It ranges which I like! If Im broke I go cheap, if I have money I can spend big bucks. The staff is fairly helpful, but sometimes looking to just make that commission.

Al
Review №40

Brooklyn is so helpful and amazing at her job!

Re
Review №41

Had a great facial with Brooke, she did a wonderful job and was very knowledgable about the product line.

Ka
Review №42

As always a great store! The girls are always helpful and love the products!

El
Review №43

Love this place. So bright and clean. The girls really know what they are talking about

Si
Review №44

Im not a huge beauty addicted and I dont wear makeup that often. I find it unnecessary and expenses especially at speciallized places like this. The only brand I get is Shea Moisture...I wish they had more organic, environmentally friendly, and natural products. I would shop there so much more often. Or a DIY section with ingredients to make your own products so I dont have to order them online and wait. Such as Shea butter, Coco butter, essential oils, carrier oils, and containers. THAT WOULD BE SUCH A GOOD IDEA!!!!!

Me
Review №45

Great customer service and product line clout a little pricey.

Bl
Review №46

Great selection, decent prices. Staff is always friendly and asks if you need any assistance.

La
Review №47

Found just what were looking for great people work there.

Vi
Review №48

I love this place! Staff are very helpful, and there is so much to choose from!

Pa
Review №49

Great store for hair or skin care plus tons of new makeup.....always has the newest items too.

Ca
Review №50

Nice beauty store and Salon... and has name brand mens fragrances...

Pe
Review №51

I am giving ULTA Beauty 5 stars because they have everything one needs for hair, nails, makeup, mens grooming, skin care & they even do facials there too!!! I go there all the time & rarely walk out without purchasing something beautiful. Their prices on the mens cologne & womans perfume is great too. They have a lot of great sales also. I went on their website & signed up for their emails & their regular mail & I get so many great coupons. They have really helped me with taking my skin care regime to a whole nother level. Thank you ULTA!!!!

Te
Review №52

Its was a lot more than I wanted to pay, forgot my coupon

Je
Review №53

Addictive place to go if you enjoy painting your face in outrageously priced cosmetics lol

Ka
Review №54

Very friendly staff. Clean store with a wide variety of makeup and hair products. From high end to drug store.

Ro
Review №55

Large selection

Ja
Review №56

This place is great! They have almost everything there.

jo
Review №57

Its new an they have great hair products an good beauticians

an
Review №58

Very nice and helpful staff. Always has what I come in looking for (and what I dont come in to look for).

Tr
Review №59

Rude employees nobody offered to help advertised buy 35 dollars of product get a make up bag cashier said it expired then stated that clearance items dont count towards it prices are super expensive people super rude

je
Review №60

I love this place and shop here as often as I can!

Br
Review №61

Knowledgeable consultants

Sa
Review №62

Everyones always very cheery and helpful :)

Re
Review №63

Very helpful with anything you ask and always seem like they want to help you it didnt seem fake or over done

Ra
Review №64

It was great!!

AL
Review №65

Great people and sincere help.

b
Review №66

I always have someone to answer any questions here.

An
Review №67

Well stocked, friendly staff.

Ki
Review №68

Friendly knowledgeable staff

De
Review №69

Great selection of beauty products

Sh
Review №70

A girls best friend

Ju
Review №71

Great place for hair products

ja
Review №72

Expensive but can find about anything.

La
Review №73

Dont get your make up done here!! Bad experience.

Sa
Review №74

Wife loves this place.

Ly
Review №75

Super nice workers!

Ca
Review №76

LOVE going here.

Ma
Review №77

Very nice

Ru
Review №78

I have came here more and more frequent with my fiance and I fiddle with things when I get bored for gentlemen like me there is no end to the amount of stuff you can visit with here which is a big plus because I do t get in trouble for rushing her.

Ty
Review №79

Chloe is the greatest ever

Br
Review №80

Very helpful staff

Ch
Review №81

Nice place

Ha
Review №82

Very nice and helpful

he
Review №83

They never have enough product in stock

th
Review №84

A smaller location than the one Im used to. And very short on staff.

Ci
Review №85

Great selection

La
Review №86

Nice options

Ja
Review №87

Large selection

J
Review №88

Friendly staff

D
Review №89

Too expensive

He
Review №90

Overpriced

Information
44 Photos
90 Comments
4.5 Rating
  • Address:4369 Burbank Rd Ste 30, Wooster, OH 44691, United States
  • Site:https://ulta.com/stores/wooster-oh-1158
  • Phone:+1 330-345-2274
Categories
  • Cosmetics store
  • Beauty salon
  • Hair salon
Working hours
  • Monday:10AM–9PM
  • Tuesday:11AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations
  • Sally Beauty3937 Burbank Rd, Wooster, OH 44691, United States