Wonderful employees, very friendly and helpful. Taught me new stuff about vision that I never heard of even though Ive worn glasses/contacts for 15+ years. Very polite, efficient and professional. Some of the nicest glasses Ive seen at a eyeglasses place. Definitely recommend making them your new eye place!
Excellent service and exam provided by The Eye Gallery. Good selection of frames. Dr Bulos was great and did a fantastic job of explaining everything at each step.
I had a very good experience at the Eye Gallery. The Doctor who did me and my grandson’s exams was very nice and especially made my grandson who is 12 years old feel comfortable. Even the 2 receptionists were very friendly. Even though there is a pandemic going on we felt safe. Everyone wore mask and the receptionists were cognizant of sanitary procedures. I felt comfortable trying on the glasses because after trying them on the glasses were sanitized before they were put back on display.
Really like this office; staff are all friendly and helpful. Dr Bulos seems very knowledgeable and takes his time with his patients.
The staff was very courteous and informative. I had all of my exam results explained to me in a way that was easy to understand. It really felt like they wanted to earn my loyalty!
Very nice place and helpful staff. Nice selection of frames.
The eye gallery is the best place I’ve been & Dr. Bulos is awesome! He is so thorough & explains everything in detail that’s going on with your eyes. Thank you! Hopefully I will back for contacts when I get my eyes straightened out!
The doctor deserves 10 stars. Was absolutely fantastic with my son. However, we had a question because there were charges for a protection plan and extras that we had not agreed to or knew about. My wife was yelled at by the service individual over the phone when questioning the charges after she looked at the invoice. They took the extra charges off, but I can not believe that they would yell at a customer like that for trying to find why charges were different than what was showing through insurance.
Dr. Bulos is always very thorough with his eye exam. He takes the time to explain his findings to patients. The staff is friendly and very helpful.
Always very professional, displays a sincere care for the patient. I’ve been going to Dr Bulos for several years and find him and his staff to be knowledgeable and engaging.
Evaluation was thorough. The efficacy of each procedure was explained. Service was expediant without being rushed.
Very nice place, doctor and staff are all very helpful and explain everything! I will be returning with my kids and my own eye care needs in the future.
Very kind and compassionate care. Extremely knowledgeable and I am a very hard to fit contact lenses for. The entire staff treats You respectfully. My new go to!!!!
Dr. Bulos is fantastic. He always wants to make sure you understand and are comfortable with what you are getting and why you are getting it.The rest of the staff is always friendly too, and a great help in finding what options of frames look great on me.By far, the best overall experience getting an eye exam, glasses and contacts Ive had.
I have been coming to the eye gallery for several years now. Dr Bulos is very thorough and has great bedside manner. He does a great job explaining what hes doing and what his findings are. The staff is also very professional and courteous. I would highly recommend them.
Dr. Bulos and the rest of the kind staff at the eye gallery are top notch. Ive been going to get my eyes examined here for years. I highly recommended - knowledgeable on eye health and a great selection of contacts, frames and lenses.
We love the eye gallery and the great care we get! Highly recommend.
Staff is great here. Very friendly and professional. Dr. is knowledgeable and great at explaining everything about your eye health. Would recommend!
Always a good professional experience! The whole staff has a very caring attitude and delivery! Been going for over 15 years and will continue to go! Timothy Summers
This is the best eye doctor I’ve ever had. My husband and I both go here. Everything is beautifully clean. The service is great. Can’t say enough about this place!!
Friendly, clean, convenient location. The physician explained everything very well and took the time to listen to my concerns.
Professional, friendly, thorough eye exam with excellent explanation of options and unbiased, helpful advice, wide selection of attractive frames.I highly recommend the services at The Eye Gallery.
Great folks, great service, great products.Oh, and great prices!
A very helpful staff, and phenomenal doctor. Explained everything from the purpose of tests to the results with great transparency.
Everyone was really nice and very thorough. I think I have found my home for eye care. Very quick I didn’t wait more than 2-3 minutes. The Dr. took his time with me and explained everything so well that I wasn’t left with any questions at all.
Great experience! They were kind enough to provide me with trial lenses when I ran out. Life savers!
Very quick, friendly and medically safe practice. Everything went smoothly and I always receive great customer service!
Everyone was extremely nice and helpful. Everyone went above and beyond to help me from getting an appointment sooner when i needed it because I had an issue with my eye. To helping me pick out my frames.
Super calming environment !! when i visited the music was soft and the overall staff was very kind !! my entire experience here was really wonderful and i truly recommend this place. it was like an irl ASMR ^.^
It has been and always will be a very clean, and professional place. My family loves The eye gallery. From my little sister, father and grand father. Dr. Arnold is amazing and the staff are perfect. I always feel well taken care of there. Theyre truly one of the best places in Michigan. I wont go any where else.
Very professional and thorough eye exam, no wait, great staff, comfortable environment. Zero complaints.
Good visit. On time quick in and out 👍.
I’ve never had such a thorough and friendly eye-exam. The vintage examination chair was also a treat.
Very pleased with the eye exam.Very friendly staff.A very positive experience.Looking forward to getting my new glasses.
Very friendly and super thorough
My husband just received his new glasses from The Eye Gallery. He is very happy with the glasses and the service he got from them. Very friendly staff and they take every precaution for the COVID 19 mandate. Very satisfied.
The eye doctor is fabulous!!! Go now! 🙂
I loved my new glasses when I got them last fall! When they needed a minor fix, the Gallery got me right in and fixed them while I waited. Great service!
John and Doc are delightful. They are patient, kind and very professional. I love their state of the art equipment that goes beyond a normal eye exam.
Everyone was so nice and helpful. Dr. Bulos explained everything to me, took time to answer any questions, and was thorough and detailed. Great experience, I highly recommend!
Dr. Bulos took very good care of me as a new patient ...gave me a very thorough Eye exam and his entire staff was awesome ..Now I have peace of mind knowing I have a great eye doctor ...highly recommend the eye gallery And Dr. Bulos
Great team with amazing service and follow up. Very helpful with the latest technologies available. I would give 5 stars but prices are high.
I can not express how amazing the staff are! My daughter uses a service dog and they didnt bat an eye at her coming in to assist my daughter. The dog even got barky (which is her job to alert me my daughter is in distress - when my daughter calms down so will the dog). They did not complain and made the visit as smooth as possible. I did not find their pricing bad either! My oldest needed a sports pair and they gave a discount on that pair since my insurance only covered 1 pair for him!As a covid note, they followed all CDC guidelines and everyone wore a mask the whole time!
I love this place because the staff is very friendly and helpful . The doctor is very thorough with my check up and gives feedback in a positive and professional manner so I understand. Thank you for the wonderful job of giving customers a great review of their eyesight.
I was thoroughly impressed with my first experience at this facility! The staff took every precaution to make it a very safe experience and took the time to ensure all my questions were answered and that I felt comfortable (along with helping me decide on the style for my first pair of glasses!)
Amazing place and amazing staff. I moved to Ypsi from Plymouth middle of last year, and didnt really have a main place I went to. Just went to a big chain in Plymouth or Westland. This place is going to be my permanent home for eye care regardless of where Im living. Very nice, caring and attentive. Thank you!
Great experience here. All the staff were very helpful.
Dr. Bulos and the staff at The Eye Gallery are friendly and very knowledgeable. Highly recommend!
This is a very clean place. Staff very kind and very professional. I felt safe due their practice of all CDC guidelines inside. Dr Bulos did excellent job checking my eyes. I will be rocking new specs in a few weeks. Receptionist was very friendly and helpful. Johnnie was kind and helpful with billing. I would recommend this place.
Very awesome staff! Also during this crazy time, very safe and welcoming still! Love my visits here.
This was my yearly visit - which I was not aware of - but the staff reach out to me to inform me that it was almost a year since I had been in the office - since this whole pandemic has occurred a lot of things have changed - so I thought that it was extremely nice of the staff to care enough about there patients just to send me a text message - not to mention how professional and patient they are!!! And doctor Boles is the best!!! He takes the time to explain everything to you as he is performing his examination so that you are fully aware of your procedure. I would strongly recommend them if you are in need of any optical services
Very professional and friendly staff. Dr. Bolus was very thorough.
I was very pleased with my visit to The Eye Gallery. Very thorough exam...the doctor took the time to explain his findings and made sure all questions were answered. Helpful staff...very professional and friendly. Prices are a bit higher than national chains, however I felt I recieved excellent care and value for the dollar. Would recommend to anyone.
Very one was very friendly, helpful, and knowledgeable, I would definitely recommend you to a visit.
Great friendly service many frames to choose from
We’ve had a great experience at The Eye Gallery. We take our 3 young kids there and they are very patient and friendly. I would highly recommend.
Really like this place. Great selection of frames and quality lenses. Assistance choosing lenses to suit my needs. Staff are friendly and helpful.
I needed to replace my grandsons Davis Vision frames and they did carry the same frame in stock. As usual they gave great customer service, efficient, and covid clean. Love the convenient location and great selection of frames. Thanks Eye Gallery!
If you want an exceptional, knowledgeable, hassle-free optometrist appointment. With excellent service from when you enter until you exit, The Eye Gallery is the place to go! I’m speaking from consistent personal experiences.
I am very impressed with The Eye Gallery. They have the most modern glasses to choose from and the technicians are extremely helpful. John, in particular, helped me choose a fabulous new pair and was patient, kind, friendly, and knowledgeable. I will always be a most satisfied customer!
I had an excellent experience at the The Eye Gallery. They had the sunglasses I needed, so I was pleased about that. The optician also tightened the frames of my regular glasses which had gotten quite loose. I really appreciated that service.
Everyone was very nice and helpful it went quick they explained everything thing they did when I left I was very happy
They were very helpful for me
Excellent Covid-19 precautions/recommendations implemented!Dr Bulos exams are very thorough and he is very detailed in communication & makes sure one understands all aspects of the exam/results. He & the staff are very knowledgeable about products and insurance billing.I had dry eye for years, which my previous Optometrist gave no recommendations or help with. Dr Bulos recommended 2 products. I followed his recommendations and have had successful results.Another example of someone passionate about his profession!Been to the rest, I now go to the BEST!A big Thank You to the Eye Gallery
Great service, professional and friendly staff, very knowledgeable, wonderful price. My favorite part is the slideshow presentation explaining a procedure or health concern!
Very good customer service.Someone came to the store and was irate and unreasonable about waiting 15 minutes for his request to be completed. They were obviously working on it and let him know that they were.They handled it professionally and respectfully.
Super clean facility and very friendly people made for a very comfortable and safe experience.
Great safety precautions in place for pandemic. Everyone was super nice and helpful, answered all my questions and explained things. Set me up with new glasses and sunglasses, all affordable!
Yesterday was our (my 6 yrs. old son and myself) second visit for annual eye exam. Dr. Arnold was very attentive and through. He was very friendly with my son. Other staff were very helpful and kind.
Friendly knowledgeable service. Takes their time to explain everything to you.
Professional service and friendly individuals. Felt relativity safe due to testing and distancing policies for covid19. Quiet like a library which was nice too.
I felt safe in the facility, they have really great safety systems. This was my first visit and I loved the doctor and his staff. Very professional, knowledgable.
Alway’s a great experience at The Eye Gallery. I always feel like I’m getting a thorough exam and the selection of frames is very good.
Always professional, friendly, and was very clean. It felt safe and professional. Love this place. I always find the glasses I need.
Everyone was pleasant, friendly and professional.The eye exam was thorough and all of my questions were answered in detail.
I got glasses for 2 of daughters there. I was very pleased with the entire process. Friendly, professional, and great selection of glasses.
I visited for a routine eye exam recently and was thoroughly impressed by my experience. First of all, the office runs paperless, or as paperless as possible, which I fully support! Everything is done on tablets and your patient plan and prescription is emailed out to you. At every step of the way I was communicated with and updated. Everyone was extremely kind and helpful, from the doctor to the staff. Also, no one was pushy, there was no pressure to buy anything. Based on my first experience, I definitely recommend this place. Located by the Kroger, ample parking out front.
This office was super safe, super clean and the staff and doctor were awesome per usual. I highly recommend this office for anyone seeking an eye consultation or doctor.
Coronavirus pandemic measures are very thorough. Thank you for these safeguards! Staff is very friendly and respectful. Shields on instruments, a fogger to clean the air and hand sanitizers. Full exam was a pleasure.
I was disappointed, because my prescription was done incorrectly.
I’ve trusted my eyes to Dr Bulos for over 29 years. He’s great to work with and explains everything well.
Excellent place to take care of your eyes. Friendly staff and great service.
Both the friendly staff and the doctor made me feel comfortable and informed. I appreciate all they did to make the experience safe and distanced from others.
They worked with me about the progressive lenses and for transitions one of the frames I liked better but my insurance only paid one hundred dollars so I could not buy them
I’m so spoiled by having Dr Bulos and his crew service my optical needs. I never leave with a question about the service or the billing.
Every person there us kind, polite, professional and helpful. I had a great experience! The Dr explained things in depth and was very interesting.
Store was Covid-19 ready with proper seating & temperature a check as recommended by CDC. Service was very timely and staff was polite, professional and friendly.
Dr Bulos was very thorough, more than any eye doctor I have ever visited. He even spoke with me about certain vegetables that are good for eye health. He never left me wondering what to expect next. Everything was explained in detail. Also, the front office staff was very helpful and informative.
I don’t write reviews awesome but the eye gallery deserves it. Highly recommend!!! Doctor and staff so wonderful and informational!!! Loved it here! They also have a super affordable eye scan for one for $29 and two for $40. Definitely needed for those with diabetes.
- Doctor Bulos is an outstanding doctor. He listens carefully and explains things thoroughly.- I had a sudden change in my left eye and was able to get an appointment within 24 hours.- The Eye Gallery is exceptionally clean and they are following all the safe practices during the pandemic.- I highly recommend Dr. Bulos and The Eye Gallery.
Understanding your insurance policy, prescription, and eye care options means a lot of questions! John (front desk) has always been very patient and courteous answering all of my questions!! Frames are slightly more expensive, but professionalism means a lot to me! I will pay extra 100% of the time to be treated with great customer service on the phone and in person instead of rudeness.
Honestly was a wonderful experience.
After spending my life going to chain optometrists I just knew I had to switch it up. I was having the worse experiences with a major local chain, and I am really glad that I stumbled across The Eye Gallery through my insurance website. When I tell you that this was the most thorough eye exam, I mean it. I have never felt like my vision was in the right hands, but I truly do now. After having some major vision issues in the past, I knew I needed to find an optometrist that is focused on the health of my eyes vs. the money I will spend on glasses. Dr. Bulos was fantastic, and very easy to talk to, and walked me through every part of my vision. Also I didnt feel pressured to buy glasses while I was there, but I did because of how impressed I was with my appointment. I was a new patient as of yesterday, and now they have me as a patient for life. I am so glad I made the switch. I have even started to refer friends and family because of my wonderful experience. Thank you so much.
The service was great. Only complaint is that they said they would email me a receipt but I have not received. Called and left a message no response.I wish they had s better frame selection
Dr. Bulos and staff were great. Professional and took the time to explain and answer any questions. Will definitely be back for our annual exams.
Poor customer service. I called for an eye exam 2 days ago. Gentlemen who answered the phone took down my information and told me he would call me back. Never received a call back.
Everyone there is great! Highly recommend them, they take care of you and Dr. Bulos and his team walk you through everything. Im very pleased with them.
Dr. Bulos is great! Explains everything well even with children and very patient. Support staff usually seems annoyed when answering the phone and waiting on patients but worth it for the doctor.
This was my first time here and also my first time getting contacts. Dr. Bulos was wonderful! He was patient made sure I had complete understanding of what they were doing and what the results meant. Chris was also amazing and very patient with me while trying to take my contacts out (putting them in wasnt much of an issue). They also gave my pair of temporary sunglasses to wear after they had dilated my eyes. The office space is super clean and modern. They vibe is very mellow and comforting. It doesnt at all feel like a doctors office. Cant wait to go back. Theyre amazing!
I have been a patient with this office for several years now and love it. Dr. Bulos is very nice and gentle. Hes had some small concerns of the course of my time with them, most due to my own bad habits. Never once did I feel like I was being scolded or talked down to. He always just explained to me what was going on, what was causing it and problem solved with me on ways I could improve my eyes situation. He seems to really love what he does and genuinely cares about your eye health (and overall health as other conditions can effect your eyes as well). The folks out in the gallery are always warm, inviting and helpful. They tirelessly follow me around while I try on a million pairs of glasses looking for that perfect frame, always offering a kind word or opinion on which look better or problems that may arise due to my own personal likes and dislikes, which theyve taken the time to listen to me explain. I love that they are so technology friendly but dont appear to force the issue. You can fill out your forms online or in the office. They can text, email or call you. They use the high tech machines to due a triage before visiting the doctor who then uses more traditional methods to confirm the results. They offer additional services that are not typically covered by insurance to ensure your eye health like dilations and digital scans. These test are optional to the patient and they never try to bully you into getting them. Since they are not covered by insurance they are very up front about the out of pocket costs for each test and have you sign paperwork acknowledging the conversations and acceptances/declines of the tests. I cant say enough good things about this place. I feel like my eye health is as important to their office as it is to me and I dont plan on going anywhere else as long as theyre around!