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Three Rivers Optometry
1245 Tharp Rd, Yuba City, CA 95993, United States
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Three Rivers Optometry
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ja
Review №1

This place is the best! Between the customer service, the staff, the atmosphere, the quality of work, the selection of frames offered, I enjoy coming to my appointment every year just because of the people who work here! I’ve never had a bad experience nor have I ever gone anywhere else! 10/10 recommend if you’re in the market for great service & optometrists!

Th
Review №2

Excellent experience since the staff is amazing. They are professional, helpful and friendly.There is an ample selection of frames to choose for my child and for me. Definitely one-stop shopping for eye care needs. Thank you

Ta
Review №3

Amazing office. They confirmed my appointment to make sure they were ready for me. Check in and paperwork was easy. They got me back without a wait right away. Dr. Taxera is the best and only optometrist I will let treat me. He is so thorough and spends a lot of time educating and answering questions. If you are needing an optometrist he is definitely worth traveling to and checking out.

Ni
Review №4

I’ve been coming to Dr Tolman with Three Rivers Optometry since they opened. He is a great doctor with a great staff! Everyone is always friendly and very helpful! We are 4 generations deep as my grandparents, mother, myself and now my children all are patients!

Ga
Review №5

Very pleasant experience. The optometrist (Gary) was extremely polite and pleasant to talk with. The exam is very thorough and he really took the time to answer my questions. The selection of glasses are plentiful. The staff are great as well. They ensure that the office is well maintained to help prevent the spread of Covid and there concern for our safety made my visit very nice... I really enjoyed the exam, pricing and the selection of glasses available.

Iq
Review №6

Dr. Taxera is very knowledgeable and equipped with latest technology, and explains everything till you get convinced. And great team of staff, take care of you in very professional manner.

0a
Review №7

Great place to get your glasses from. Staff is super friendly, neat, clean, and very knowledgeable. Would definitely recommend! Thanks Three Rivers, you guys are awesome!

ju
Review №8

They were great! The ladys are respectful and the doctor was very helpful and fast I thought they were all awesome. Think I found my new Optimastry clinic, definitely a keeper.

Ta
Review №9

Dr. Taxera is great! He really takes time with you, & makes sure everything is perfect.

Ca
Review №10

Superb office staff! Very professional and caring! Dr Taxera is the absolute best!

Ca
Review №11

We love Dr. Taxcera! We had such a great experience with him and will definitely be going back. The staff and treatment are excellent!

Ma
Review №12

Love this group! Dr. Taxera and his practice are the best! Always so helpful and informative.Their glasses and selection are hard to beat. This is our family’s favorite visit of the year.Thank you three rivers!!

Ro
Review №13

From the receptionist to the doctor to getting the glasses ordered it was outrageously professional they were professional kind and thoughtful I will and I would recommend this place to everybody please come give them a chance you will not be let down

To
Review №14

The Staff at Three Rivers Optometry are very professional and super friendly making a visit to get my eyes tested seem like a trip to visit a friend. Dr. Tolman was very professional and friendly as well. I was fitted with a pair of glasses I wanted by a very nice lady that got the job done very quickly. I highly recommend Three Rivers Optometry for any eye issues you might have.

Wi
Review №15

Patient for over 20 years. The staff are always professional and friendly.

Ja
Review №16

Three Rivers Optometry was great with my 9 year old. They were able to quickly and safely accomodate us during our appointment. The optometrist was kind and personable. The technician who helped my daughter pick out her glasses was patient, helpful, and friendly.

To
Review №17

As soon as I came through the door, I was greeted by everyone. They made me feel very comfortable and welcome.

Me
Review №18

Always professional and friendly. Very welcoming, nice staff as well as doctor. Have been going there for years and will continue. We get all our glasses and sunglasses there.

Am
Review №19

I had the best experience this last appointment. It was my first appointment since COVID. They were amazing. I called when I was in the parking lot to let them know I was there, they called me in. Took my temperature and checked me in. It was clean and they followed all covid protocols. Staff was very friendly. I highly recommend Three Rivers Optometry.

Ve
Review №20

Everyone in this office are very sweet, patient and very helpful.

Ma
Review №21

I have been going to three rivers for a long time, the staff and doctors are wonderful. The drs. Take time to explain everything . I trust them.

ga
Review №22

Very professional and friendly staff. I would recommend Three Rivers Optometry to others.

Pa
Review №23

Dr. Tolman is knowledgeable and kind, answering all of my questions and providing excellent service. The staff is friendly and helpful as well. They replaced the eye pieces of my old glasses to get me by until my new glasses arrive. Always a good experience!

St
Review №24

Best eye docs in the Yuba-Sutter area. Friendly, professional, and very knowledgeable. Great selection of glasses to choose from. I highly recommend 3 Rivers Optometry!

al
Review №25

Everyone was professional and safe and I felt safe that precautions were taken the way they were. Thank for your work well done!!!

Li
Review №26

Everyone was really pleasant, upbeat and helpful. I didn’t have to wait to see doctor. Overall great experience.

Em
Review №27

Ashley, when you answer the phones please be friendly and patience. Having a bad day is okay but dont take it against the ones who keep the business running. My suggestions are dont answer the phones or get a job where you dont have to deal with people.

Ab
Review №28

I have been going to three rivers since I was 5, I love all the staff. They are wonderful. I recently started wearing contacts, which has changed my view of wearing glasses. I have glasses, but I need to get them repaired. The side hinge part is broken, and it limps so it doesnt stay on right. Yes, I recently got them. So I am wondering if you could fix them, or would I have to way til 2022 to get new ones?

Je
Review №29

I’ve been coming here over 3 years now and I love how well they work. Very organized and very kind when it comes to all services provided.

Pa
Review №30

They are all amazing there!

Iv
Review №31

Great service !!! Friendly staff

E
Review №32

Very happy with my visit here! Didn’t wait long for my scheduled appointment, staff was friendly, and the doctor really took his time explaining everything and answering any questions I had. Also seems very kid friendly with various toys in the waiting rooms to occupy kids. Highly recommend!

De
Review №33

Dr. Tolman and his staff are the best!

Jo
Review №34

Love Three Rivers Optometry always fast & everyone is always so nice 💕

jo
Review №35

I found three rivers optometrist online. I called them made an appointment, I was greeted and the service was excellent. My new glasses arrived on time just like they said and in perfect condition the people were friendly the service was very good Im very satisfied with the whole experience I can recommend them to everybody easy 5-star rating.

Ju
Review №36

Dr and staff were professional, knowledgeable, and friendly

Ch
Review №37

I don’t post reviews often but my experience was an overall positive experience. Dr. Tolman was very helpful and the transition to picking frames and the service I received was top notch.I am new to California and the area- but I will be the most loyal customer to places that offer great service. I’m more than willing to refer my friends and others to this office in the future.My only feedback would be that the receptionist that checked me in was pretty abrasive. I really felt like she could have cared less about the way she spoke to me and I witnessed this with other customers. I have excellent eye coverage through my employer and felt like she was putting that on the spot to make me feel about two inches tall. Had the young lady that would be helping me with my frames not stepped in - I was actually going to leave.My overall experience was great after that.Thank you for providing a place I will visit again and again.

ke
Review №38

I have been a patient of Three Rivers long before they were called Three Rivers. Through the years I have noticed the changes in the practice, always up on current vision health. One thing that has not changed is the quantity of the care, the doctors, and the amazing staff. Everyone at Three Rivers really care for their patients, they go above and beyond to see to the needs of each individual that walks through their doors. I highly recommend Three Rivers for all of your optical needs. If they do not perform a specific procedure, you can trust in their referral.

Vi
Review №39

New patient. Outstanding Customer Service! Walked in wanting to make an appointment. I wanted to have my exam done as soon as possible. The lady who helped me was super nice and friendly she asked when I would like to book an appointment, I said as soon as possible. She said that same day at 3pm and it was about 11am I said I work she said I can put you in for 1:50 I said yes filled out some paper work and once I turned them in She told me she was gonna put in me right then. In between patients. I was super happy and glad though I was told it was going to be about 30min wait. Wasnt even that long. I got called in MR.Tolman was so nice made me feel super comfortable explained everything to me answered all my questions. The lady who helped me with my frames and ordering was also super nice friendly patient answered all my questions. Definitely will be taking my family to this Optometrist. Thank you!

Al
Review №40

I have been taking my kids to Three Rivers for over 5 years! Dr. Tolman is very professional and has excellent patient care. My daughter just switched to contact lenses and the staff is amazing in showing a new patient how to wear them. The girls at the front desk are always friendly. Miss Olga Flores is always a pleasure to speak to and always has a professional attitude and great personality. A plus for Three Rivers is they are bilingual. Great job everyone!

Ja
Review №41

This is a very professional business but personable and a pleasure to deal with. Dr. Taxera is very honest and will tell you how much, if any, your eye sight has changed since your previous exam and will suggest that you dont need new glasses when the change is slight. The staff is pleasant and makes you feel like they are happy to see you. In other words Three Rivers Optometry is a great place to do business with.

Li
Review №42

Great to work with. Dr Taxera is one of the best optometrists Ive been to. He clearly explains whats going on with my eyes and even shows me the pictures. The rest of the staff are pleasant, efficient, and knowledgeable. Three Rivers Optometry is my choice for eye care.

Co
Review №43

The staff at Three Rivers Optometry are very friendly and caring. The wait time to actually see the Optometrist was under 10 minutes. The Optometrist I saw seemed to be very caring and knowledgeable. If you are having problems with your vision or just need a check up I feel safe to say that Three Rivers Optometry is the way to go.

Li
Review №44

I always get great service. Eye examines are very thorough. They have a huge selection of frames to select from and many styles When I have a needed repair I can walk without an appt. and get them repaired in a prompt manner. I have been going to Three Rivers for a number of years and will continue to go there in the future. All the staff is very friendly, knowledgeable, courteous and actually listens to you.

Bu
Review №45

To start off, the staff make sure you are reminded of your appointment. Once you get there, they are polite and professional and strive to get you into your appointment in a timely manner. Dr. Taxera makes sure you feel at ease and it is my experience that you never feel that he is rushing from one patient to the next. All together, Three Rivers Optometry is a great place to go if you need someone to poke around in your eye.

Lu
Review №46

I was told by the receptionist with a British accent that my appointment was at 11:15 am. I drove 45 minutes from my town to there, there was a huge traffick jam because they were fixing the road on hwy 20.By then I called at about 10:58am to let them know I was going to be a few minutes late or barely on time. Which I was I arrived at 11:18am… then the receptionist with the accent tells me my appointment was at 11, and I told her I was told by her when I made the appointment that it was going to be at 11:15am. She wanted me to wait for every other appointment to be done with before I could be checked, I told her that I couldn’t because I had to work in an hour. She didn’t try to fix it even though they messed up, all she offered was to make another appointment which I said no because I don’t have the time. Both receptionist acted like they didn’t know what was going on, I called them at 10:58am, couldn’t they just let me know at least that they were going to skip me and not attend me? 👎 👎

Ta
Review №47

My family recently started going to Three Rivers Optometry. I am very pleased. Professional and friendly service is exactly what you get. Great doctor, wonderful staff. Highly recommended!

Ja
Review №48

Ive used this company for over 30 years and have had nothing but the best of experiences having my eyes checked and glasses prescribed. Their technology is up-to-date. I dont have to have my eyes dilated for an exam, their equipment is top-of-the-line, and their staff friendly and helpful. My glasses are everything I can hope for -- lightweight, scratch-resistant, with transitional lens rather than bi-focals, anti-glare treated, and are ready for both indoor and outdoor use when I need sunglasses.

Ka
Review №49

Three Rivers Optometry has been our choice for many years for our eye care. The staff is friendly and helpful, the doctors are kind, gentle and always caring. I love the atmosphere there, and they also offer services for filling your eyewear prescription on site. I highly recommend their services!

Di
Review №50

The doctors and staff are professional, knowledgeable, and friendly. Everyone is always ready to help meet or exceed your needs and expectations. We never feel rushed and no question goes unanswered. We cant imagine going anywhere else for our optometric needs. Thanks Three Rivers!

Mo
Review №51

Their staff is pretty awesome. And they give great customer service. Id recommend for your next optometrist appointment

Ka
Review №52

I feel very confident with the care myself and my family receives. Their diagnostic testing with results you can view makes the patient more knowledge about their eye health.

Re
Review №53

Love this place have been going here for 7 years. They are always prompt on seeing me, and answer all questions that I have. Great doctors would recommend to anyone.

Ma
Review №54

Great place for an ocular tuneup! Dr. T and his staff will treat you with a professional courtesy that is rare to find these days. Best optometric experience I have ever had!

Qu
Review №55

The doctors and the staff are always ready to help and are courteous with a great smile! I would strongly recommend any friend or family member to go in and establish care with this office.

Re
Review №56

I love this practice! All of the staff are friendly and caring, and Dr. Tolman is tops, I believe, when it comes to eye care. He is so knowledgeable and he explains things very clearly.

ha
Review №57

My wife and I have been using Three Rivers Optometry for several years and find the staff very friendly and efficient. We both work and have very little time. It takes only thirty to forty minutes from the time we enter till the time we leave the center and that is amazing considering the service we receive during the visit. I would and do recommend Doctor Tolman and the staff at Three Rivers Optometry.

Ro
Review №58

Thank you for a quick appointment and excellent care when I needed an evaluation for my eye problem. Being on a trip, I relied on reviews to make an appointment.The friendliness of the staff and Dr. Taxera’s expertise in diagnosing my problem was very much appreciated. He was reassuring and opened the door to come back if any more problems.Thank you, Dr. Taxera and staff.

Pa
Review №59

We enjoy the staff and the friendliness they provide each visit. My daughter has been a patient of Dr. Tolman for over 5 years and actually enjoys going in for her eye exams... :)

Sa
Review №60

Great place, Doctors and staff are very friendly . They explain any questions or concerns you may have and are very interested in what you have to say . From the front desk to the exit everyone are very professional. And on a even higher note I can SEE what an awesome thing!

Jo
Review №61

If imperfection in professionalism and excellent patient care exists, then I have not come across it in the many years I have been cared for by Three Rivers Optometry. From the front office to Dr. Toleman, my eye health care has been treated as if I am the most important person before them and this is no exaggeration, folks. Three Rivers Optometry is a jewel in the community it serves and Im grateful to Dr. Toleman and everyone at Three Rivers.

C.
Review №62

I take my 4 year old son here and had a great experience every time. I would recommend Three Rivers over anyone else in the locale.

Cu
Review №63

Very professional and friendly staff. They give a whole new meaning to going above and beyond. On a scale of 1 to 10 they are a 12Curt Long

Ri
Review №64

As always, I had an excellent experience at Three Rivers Optometric. I have been seeing Dr. Taxera and his staff for over 20 years and have always had outstanding service. Everyone is helpful, friendly and energetic.

Do
Review №65

If you check the other reviews Ive left both here on Google as well as on Yelp youll notice I am almost entirely positive. Normally if I cant leave a good review I dont leave one at all, but the pure laziness of the staff at this place is absolutely infuriating and their horrible customer service deserves a bad review.I gave a ride to a young patient who, because she was once in the Foster Care system, is on Medi-Cal/State Benefits. Unfortunately, the state is often frustrating to deal with: be it an appointment with a medical doctor or dentist, the initial feedback when checking for her eligibility on the computer is that she is not currently active. Ive been with her at half a dozen appointments and this issue arises every time. The solution is for the reception staff to make a phone call to the state office- a number provided right on the benefits card for just such an occasion-and speak directly with an agent. I told this to the receptionist and she refused to make the call, stating that these days the computer tells them all they need to know and there is no need to call (We just dont do that). From experiences with other medical appointments, we know better. For some reason there is a glitch with this persons account that is ALWAYS cleared up with a phone call. Sure, its a pain in the butt to have to talk to a live person instead of typing into the computer, but sometimes its necessary.The patient called the number herself from her cell phone. As expected, her eligibility was verified. She took her phone to the receptionist, who was informed that she was indeed eligible and that a letter stating that fact would be faxed by the end of the business day. At the dentist or medical offices, this is always enough. Not here! They told this patient that she will have to be rescheduled because they wont see her until the fax actually arrives. It is my opinion that this decision was made, in large part, due to hurt ego: theyd refused to make the call themselves and insisted that the computer says you are not eligible and thats what we go by now, which was disproven by a simple phone call made by the patient-a call they should have been willing to make themselves.This patient moves out of state in a week, and made that fact known. She is on an extreme time crunch and her benefits expire soon. Verbal authorization from the state - with the promise by the states representative to fax an eligibility letter - has always been enough at other medical offices and should have been sufficient in this case as well. This was a case of very, very poor customer service.EDIT TO ADDRESS GINA SMITHS REVIEW:If Gina is a real customer, Id be surprised.Gina, this isnt a case in which the computer showed this patient as eligible. By the way, less than 5 minutes ago, the Doctors office called and said they would have their billing agent call in to verify eligibility. That is EXACTLY what I asked them to do while I was in the office with this patient. It is ALSO what they told me they dont do (see my We just dont do that quote above). I was annoyed when the receptionist said, We just dont do that because at every other appointment that Ive attended with this particular person, in which the same problem has been encountered, they just do that and everything works out perfectly. Its sad that it took a bad review on Google and Yelp to get this office to do their job as it should have been done when the patient was sitting in the lobby at her scheduled appointment time (10 minutes early, in fact).

Do
Review №66

WE HAVE ALWAYS BEEN VERY SATISFIED WITH OUR TREATENT A THREE RIVERS. EVERY ONE HAS ALWAYS BEEN HELPFUL AND KIND TO US.

Ka
Review №67

Ive used three rivers optometry for years and years.. the staff is wonderful.. Ibe recommend them many times to my friends

Je
Review №68

Your Customer services i great. The doctors are wonderful. Love everything about my visit there.

Sh
Review №69

I have found Three Rivers Optometry to be a very professional and caring group. I highly recommend them for any eye related needs.

To
Review №70

My new glasses were scratched. Within a week I have new lenses with no out of pocket.Thank You Three Rivers Optometry !!

No
Review №71

Wonderful doctors and staff. Same day urgent appointments.

Me
Review №72

Dr Tolman is very kind and gives excellent explanations and answers to my questions. His office staff is very nice and are very good about making appointments on an urgent basis.

ga
Review №73

Polite & FriendlyMy job transferred me to Yuba City and I wanted an Eye Dr. near work. I have since Retired and still drive back up there thanks to the Friendly Service.

Ma
Review №74

My wife and I have used Three Rivers for years. We now live in Roseville and didnt want to make the trip to Yuba City for our last glasses purchase. BIG MISTAKE! We tried a large chain that was conveniently located near us (the one where the lenses scream in Ninja before they separate in two) and their premium lenses were severely scratched up in less than 6 months. Shocking because my glasses are always either on my face or on my nightstand and typically last for years. The big stores lure you in with their discount pricing but immediately begin to upgrade you. Turns out you end up paying nearly as much for your glasses as you would at a premium store like Three Rivers but the quality of the product is no bargain. This time we made the drive to Yuba City and after almost 2 years my lenses are still scratch free and the frames are flawless. Staff is always friendly and knowledgeable too!

An
Review №75

Dr. Tolman is warm, friendly and thorough. Office staff is always helpful and wait time is minimal. Its always a great experience at Three Rivers.

Sa
Review №76

Three rivers optometric is great. The staff is very polite and helpful with all my insurance questions. Highly recommended.

La
Review №77

The best! Dr. Gary Taxera is great being thorough. Asking questions. Thanks

Jo
Review №78

I have been going to Dr. Taxera and Dr. Tolman for years and I always, always have a great experience. The whole staff as very pleasant and so is the office itself.

Te
Review №79

Great customer service! Great 2 year warranty on my familys prescription glasses.

Ja
Review №80

Dr. Taxera and Dr. Tolman are fantastic! Great people, caring and helpful. They have put together a great team at Three Rivers Optometry.

In
Review №81

Simply excellent!! The eye doctor, the staff and the lady in the glasses-department are all thorough professionals.

Li
Review №82

I have been coming here since I was about 14. The office staff is very friendly and knowledgeable. Ive never had to wait very long to be seen. Dr Tolman ahs squeezed me in before when i had an eye-emergency that was causing me a lot of pain and that couldnt wait. I highly recommend

Ma
Review №83

The dr is great, but terrible office staff!!! Nothing but problems with mine and by husbands (separate) glasses and contacts orders. Finally had to order the contacts elsewhere. So frustrating!!! Will not be back!

Er
Review №84

Dr. Tolman at Three Rivers Optometry has provided me with thoroughly professional and friendly service. As I enter my senior years when vision issues can become especially important, I intend to entrust my future eye care needs to Dr. Tolman.

Ma
Review №85

EVERYONE IS ALWAYS EXTREMELY NICE. VERY HELPFUL IN PICKING OUT FRAMES.

Li
Review №86

I loved that I arrived early for my appointment and they took me right in. Not used to not having to wait for a doctor.

Su
Review №87

This is a wonderful group of people to work with. Love this place!

Je
Review №88

Everyone at Three Rivers Optometry is friendly and helpful. They are also great with kids.

Te
Review №89

Always the best service reception area to fitting area.I want to recognize two who always goes above and beyond to make my visit a pleasant one.Vangie and Michelle are always professional and kind.The two employees who I always get when I come in make it worth coming cost is a little higher but customer service stands out.Again I Thank Taxera for having such a professional establishment.SincerelyTed Tolson

lo
Review №90

Excellent and professional medical vision service. Great staff!!

Gl
Review №91

Great staff! Awesome deals on prescription sunglasses.

Mi
Review №92

Excellent customer service. Vangie Flores knocks it out of the park with her eye care knowledge!

Ja
Review №93

Excellent care,personel attention to patients needs .gold standard people

Mi
Review №94

I have bee using TRO for many years for my eye care needs. They are a very professional and friendly organization in which to do business. I look forward to using them for many years in the future.

Ki
Review №95

Ive been going here as long as I can remember and now take my own kids. Office is very friendly, personable and goes out of their way to accommodate any need you might have. Drs. Taxera and Tollman are both excellent in their ability to diagnose and address conditions of eye health, additionally the office is up to date on the latest equipment and technology used in the optometry field.About five years ago, Dr. Taxera quickly referred my then 12 yr old daughter to a retinal specialist as significant inflammation was present deep in the eyes. Although it was the weekend, he got us an appointment with the specialist for the very next day, Saturday. I appreciate doctors who take a personal interest to ensure the best care is given to their patients and are willing to seek outside medical resources available to address issues beyond their expertise. Although our daughter is now regularly seen and monitored by specialists, Dr Taxera continues to follow her condition and has seen her at a moments notice in times of concern to determine whether or not an unscheduled follow up appt with the specialist was required.The OptiMap imagery available in their office is very uncommon for an optometrist to have onsite. In fact, UCSF Opthamology department raved about this new equipment theyd recently obtained to take photos of my daughters eye condition. Upon entering the room we realized it was an OptiMap machine and stated that shed had that type of imagery done at our general optometry office. It was that very machine used in Dr Taxeras office that took the original photos showing inflammation at the onset of my daughters eye condition. The specialist was surprised and said is was extremely unusual to find that type of equipment in a general practice, especially since their opthamology department had been waiting for some time to acquire one themselves. Very impressive to know Drs Taxera and Tollman invest in technology that helps them give the best care and diagnosis to their patients. I wouldnt go anywhere else!

Ja
Review №96

Dr. Taxera has been caring for all my eye conditions, including recommendations for cataract procedures since before he had gray hair.

JW
Review №97

Three Rivers Optometry... Outstanding! Friendly, excellent, and professional.

Ro
Review №98

Words cant express how much I appreciate Vangi and Rebecca help! You both saved my booty and I appreciate yiu actually caring about whats best for my eyes!!!

La
Review №99

My kids LOVE this place!!!! We ALWAYS get GREAT service here.

Jo
Review №100

Very friendly staff, explains everthing about procedures, would recommend.

Information
82 Photos
100 Comments
4.8 Rating
  • Address:1245 Tharp Rd, Yuba City, CA 95993, United States
  • Site:http://3riversopto.com/
  • Phone:+1 530-674-5273
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8AM–6PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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