AVOID COLLISION WORKS AT ALL COSTS. Had my wife’s car repaired here. First time to pick it up there was a paint drip on the fender that was fixed. Manager came out to look at it with me and then called his paint and body guy out and asked why there was a paint drip. Paint and body guy rolled his eyes and walked back inside without saying anything. Fast forward, they fix the paint drip and second time we pick it up the fender is sitting way higher than they hood (they put it on incorrectly). Point this out and the manager just says “we will fix it”. They fix it then we get home and my wife says that her blinker was blinking fast. I take a look and sure enough they didn’t put any of the bulbs back in the headlight on the side the fender was fixed. Take it back and they put bulbs back in (mind you this is the third time back). Fast forward a year and I notice the headlight they replaced is cracking (this vehicle spends less than an hour a day sitting outside and the rest of the time in the garage). Long story short they use cheap parts, have horrible customer service (I never once heard an apology from any employee about the hassle), and do very unsatisfactory work. if you need your car fixed GO ANYWHERE OTHER THAN COLLISION WORKS.

Great communication the entire time. And my car was ready a day before planned! Superb job.

They were willing to work with me. I was originally going to call on my insurance company and file a claim with this repair shop but the helped me keep the repairs below my deductible. Their service was fast and done correctly. I would definitely use this repair shop again.

Terrible place, I was prepared with my deductible but was never told when it was due, this is for future customers sake.I told the guys at the front desk and he looked at me like I was lying.Body was excellent, but my tire still looked tilted, and at breaking it makes a old door kinda noise. Also my car was very dusty in the inside, I had to go get it detailed.

Ron White was amazing! Like over the top! Texted me every single day about updates on my vehicle! Went above and beyond! Jennifer was great as well. Will recommend collision works for anything. The work alone is great, car went in looking rough after an accident and came out looking like a brand new car. Had paint work done to it as well on one side of the car and the paint matching alone is incredibly done. Amazing work.

Phillip was freakin keeping me informed on my truck! Repairs look to be great!

Kept me informed throughout the repair process. I picked it up a day after it was supposed to be ready and was very pleased by how well they fixed the body and matched the paint.

They did already job and got my vehicle looking great

Very nice people here. Knowledgeable and my car looked amazing when finished.

They do a great job repairing a car that was involved in a head collision. It took about two weeks for the repairs but the job done was worth the wait.

Nice people not sure about there work undecided where to take it at this time roof fell on car

I had a good experience with collision works of Yukon. Ron was very friendly and professional. My car was finished and picked up on the date they originally gave me. They worked with my insurance so I didn’t have to. They even went the extra mile and vacuumed out my car (it was a mess with 3 kids in the back!)

Professional group of people. Easy access. Comfortable waiting area.

They did a terrible job. First of all the insurance almost totaled my car but they finessed the quote in a way for them to get the job. Okay, whatever. Secondly the job itself was terrible. Chipping paint, the lights on each end aren’t secured tightly. There’s a little black part that they didn’t replace they just put it back broken. Take my advice and take your car back to its dealership body place. NOT HERE. I hope this helps someone.

Overall satisfy with the work - however they didn’t reinstall by weather tech tail gate protector. Call and talk to a rep said his techs left at 4:00 would get back to me. Two days no return call. Called again no answer left voice message and still no return call on the parts that where not install for the protector.

They kept me informed and were able to get my car to me quickly even with the holidays fast approaching.

Best body shop in mustang hands down!

Employees are very professional and courteous. I would use them again. They repaired my car quickly. Im happy with the results. Thank you!

Great place! Great people!

Very professional place Im satisfied.

Turned away no room for my car

I Recommend this place to everyone. They did amazing job with our vehicle. The staff is very friendly and explained everything

Great Customer Service! I really appreciated the update as they were progressing on the repairs to be completed. They did an excellent paint job and repair on our sons Ford truck and returned the truck clean as it was brought in for repairs!

They did an EXCELLENT job on my car. I had to make an insurance claim and they repaired the back bumper/finder of my car. They got me an appointment booked fast and even helped with extra transportation in between dropping my car off and getting back to a spare vehicle.

Collision Works did an excellent job of repairing my vehicle. They were very prompt in every step of the process. I especially liked the updates along the way so I could know the progress in repairing my vehicle. My car hasn’t looked this good since the day it was new. I would recommend their services to one and all!

I have to retract my earlier review. I got my Jeep back after about 2 weeks of dropping it off. They put the wrong color side panel on the passenger side. I called back to tell them about it, and they said they would order the correct color and call me. After over a week of waiting, I called them. They said it came in, but was cracked. They said they would order another one. 4 months later, I’m still waiting!

Horrible service had to go back twice to fix simple things. The light fell out a few months after it was fixed and the best offer they had was I buy a new light and they put it in. Would not recommend Collison works in yukon to anyone

These guys go above and beyond to take care of you

It did not take them long at all to inspect my vehicle and process the claim. The body work on the car looks like new. The staff is professional and helpful. I recommend this company.

The only time the employees wear a mask is if they are directly assisting you. Not even if they are walking through the lobby by you. And they don’t wear a mask when they are working on your car even when it’s cool outside. The store has multiple signs saying masks are required.

Over all my car looked good for what they fixed. They did miss a couple scratches but everywhere else looked good. I was a little disappointed that the glass from the windshield was not cleaned out of the floor board unswr the mat and I still had glass pieces in my seats. But Im just glad my car is fixed.

They were very friendly and kept me updated on the progress of my maintenance. My car isn’t the norm and they did a good job to make it back to normal and actually better then it was. Thank you for the good work. Would use you guys again.

Ron and the team went above and beyond my expectations and did an awesome job of taking care of me and my vehicle while at CE. Would definitely recommend them to anyone needing work done. Thanks so much.

Friendly service. Fast and reasonable

The people who work here are super friendly, very professional and gave me the very best experience. They went above and beyond to help me and my car looks fantastic. Highly recommend!

What a fantastic experience, I was treated very professionally and kept informed through the entire process. Great group of people and fantastic results. Thank you!

I called and made a appointment to drop my truck off for some body work, I work out of town so it was important to have some sort of a timeline on when it would be completed! When I arrived at CW I was greeted by the receptionist, handed some paperwork to sign and given a service advisor, Cayleigh Wooten. She had already made arrangements with my insurance adjuster for the repairs, Cayleigh got my truck checked in and gave me a ride home. She called me a little later to tell me that they had found some damage under the hood that I had not seen, she had already call the insurance adjuster and got the additional work approved. She continued to text me on a regular basis to inform me of the completion date! CW was by far the best experience I have ever had with a body shop, the truck looked great, finished on time, employees were courteous and informative, I will definitely use CW again, Top Notch Company

Ron took care of my problem and has my parts coming.

This being my 1st and I hope my last time I visit Collision Works due to the nature of their business (wrecks) I still amazed at how professional, helpful, and knowledgeable my rep Cayleigh was.She made this process so smooth and painless for me. When I picked up my car let me tell you I was in shock it looks like a brand new car, they even washed it, but I think they detailed actually it looks and feels so good. The front desk person was so attentive and professional towards me and every other customer wasnt here at the same time as me, she made me feel at ease.Thank you Collision Works family this experience was really really 5 stars thank you again.American A. Lewin

They got my truck back within only a few days. They work very fast and you cant even tell it was in a wreck. Quality work. Would reccomend

Very friendly! I had a very small issue and they treated me like I was as important as anyone else. 10/10 would recommend!

Staff is friendly and their goal was to make me feel comfortable and get everything done as smooth as possible. Nice waiting area. Thanks to Enterprise for having the rental car ready to go. It was great having Gieco rep at that location. My car turned out fantastic. Would highly recommend and use again if needed. I hope the person that did the work on our vehicle will be recognized.

Tried to give them an opportunity to get a 5. they just need too much to improve at this time.1) i called and found out my truck was ready 2 days before i got the email my car was finished.2) had to take my truck back to have the truck door put on properly.3) after getting my truck back i noticed the air conditioner no longer works which is pretty close to the front bumper they replaced. Called to let them have a chance at it but of course its probably just my 60,000 mile truck not them.

Absolutely just amazing facilitie! Clean and very friendly professional staff, And The work was just remarkable!!

Completed my vehicle repair just like they said. Friendly service and periodic updates on the progress of their work. I would go back for future repairs. Thanks

Collision works has a great crew and staff, was very friendly and courteous and done a excellent job on the repair work in just a few short days.

Excellent experience. Dustin was great to work with. Very fast and quality work.

100% Unsatisfied. I took my vehicle in for damage to the front of my vehicle and they gave it back with damage on the left and right side of my vehicle. They did not even have the decency to tell me about it. I took it back and was told by the guy who helped me (the one who is supposed to do inspection before giving it back to the client) that he is so sorry, he did not see it and will make sure that it will be repaired. I will never ever take my vehicle back to them for any repairs nor will I recommend them to anybody.

These guys did fantastic work on my car and everyone was very pleasant to deal with. 10 out of 10 would recommend!

Collision works was very professional and was able to work with the insurance company seamlessly. The vehicle was done ahead of schedule and looked very well done.

Took our truck in for repairs and was notified frequently as to the status. Thank you so much!

Extremely friendly and helpful front desk and very clean shop. They were extremely professional and fast with repairs on my vehicle, and the repair work is completely unnoticeable and top notch. Hopefully I won’t need their service again but if I do I won’t look elsewhere. Also appreciated a shiny, clean car when I picked it back up

I was kept informed regularly of my cars repair status, and the team had the repairs done in excellent time, without any sign it had been damaged at all.

They were very friendly & personable. I thought over all they did a great job.

The staff were wonderful to work with and the truck looks good as new!

Review Redacted. Geico is you’re only saving grace.

22,000 sq ft brand new facility offers the latest in modern collision repair technology. Couple that with some friendly faces, a high level of professionalism, and several uniquely us features designed to make the experience for customers smooth and transparent. A#1 service. 10★s.

Ron White was great. I do have to take my car back for them to repair the window tint they messed up, on the drivers side.

Cw of yukon took awsome care of my 300 SRT8 very friendly and reasonable. After 1 week 1 tire has small leak. They determined it was the repaired wheel and replaced it under their lifetime guarantee

Good people doing a good job. My happiness with their work was their priority and goal.

They got my car finished when they said it would be. Everyone in the office were very nice.

Thank you Yukon Collision Works! They got my vehicle finished on time. They were so friendly and courteous. They made me feel so welcome. The girls at the front desk were so helpful and nice. They kept me updated on my vehicle progress so I wasnt wondering how far along they were. I was so surprised when I picked up my vehicle on time as promised. It looked perfect and so clean. They had washed it and looked so nice. Loved it. I will definitely use them again.Karen Grigsby

Very friendly staff and they keep you updated on the status of you vehicle with texts, calls, and emails. I was very impressed with how they stayed on track with my car repairs, how informed they kept me from start to finish, and how great my car looked when I picked it up! I would definitely recommend this place to anyone looking for a body shop.

Did a good job on paint and repairs as far as I can tell. The staff was friendly but TERRIBLE at calling me back and keeping me updated! Bad communication and they always seemed to be “on their lunch break” when I HAD TO CALL THEM.

Did a wonderful job in a timely matter, will come back again,

Fast friendly service. Work guaranteed

Interior was covered in a yellow dust. More damage was done to exterior than when it was taken in. Trunk liner burned by wielding too hot and leaving liner in while wielding. Three dates promised it would be done and three times not ready. Had to bring car back multiple times to correct bad workmanship. Workers turned up radio so loud I though speakers would pop. Car still does not drive like it did before I took it in. I would never bring it back even for the life time warrenty, Go anywhere else, even if they are further away.

This place is outstanding! Very friendly staff, clean and comfortable office/waiting area. I highly recommend stopping in for an estimate. They are easy to work with and knowledgeable.

They did a fantastic job. If we ever need a body shop again we will use them.

At first it was amazing, the text messages about your trucks status and the up dates. Then it slowly declined text stoped coming and due dates passed. So you call to ask about your baby and when it will be done. It will be ready tomarrow for sure - this is this is three days after the due date. Tomarrow comes and goes, still no word about the status of the 2nd most expensive thing in your life. So you call the next day and they say no worries we are just waiting for your seat belt. Translation: we forgot to order that part so yeah sorry. Two more days goes by we are now a week and a half passed the due date. So you call and they pretend you are new and they have to look up your truck to see the status....Come on 😶 you know who this is weve been speed calling each other every day for now two weeks. Finally your truck is done and you drive it home all smelling new and like it just came off the assembly line. You open it all up when you get home and the trim hangs off of one side...sigh 🎶the trim hangs low does it wobble too and fro, the trim hangs low.🎶 It was not put all the way on. Come On Collision Works...So naturally you take it back and you wait a few 30min and they finally fix it. All in all not a bad bad experience even though I got the text message the week after that my truck was ready even though, I already had it? Odd. Its not 5 stars ready though.

Great service and friendly they keep you updated and work is prefect.

I took my 2019 Acura to Collision Works for rear bumper damage as an insurance claim. I found Collision Works online. It had mostly good reviews and was close to my house. Since the person who hit me had State Farm also I thought it would make the process easier knowing that Collision Works is part of State Farms select service group of body shops. Lesson learned...NEVER take your car to a select service shop. The insurance company sends a claim adjuster and decides the extent of damage and whether new parts are warranted. Apparently they decided the bumper could be fixed rather than replaced. Since Collision Works is affiliated with State Farm they go by what the adjuster says. Their first attempt to repair the damage was a complete joke. The dents and scratches were still there and there were specks where it had been repainted. I asked them how they could miss this and they made excuses about lighting in the shop versus lighting outside, which is a complete joke. It was almost dark and I could easily see it. They swore they would make it right and stupidly I believed them. The next time they burned through the clear coat and had to repaint it again. The third time they scratched the bumper and had to repaint it AGAIN. Finally after two weeks they told me it was fixed and ready to pick up. I went to pick it up and after looking at it I noticed the dents were still there. Either no one inspects their work or they just dont care about shoddy work. I went to the shop manager and showed him the dents and asked him if this is the quality of work they do. He apologized and said they would fix it. I told him Id had enough and that they were not touching my car again. Their customer service is just as bad as their repairs. Would not recommend this shop to my worst enemy.

Ok

Took three times as long as I was told and they broke my drivers side mirror and glued it back on, when I came back for my car on the third date it was supposed to be done by I picked it up and just gave up, having another company fix the mirror they broke instead of arguing anymore with them. Honestly if I could give 0 stars I would.

Polite, honest, and quick. Waiting area is clean and comfortable. I will take all of my vehicles there.

Update 2-14-2019. Please read the whole review.After speaking with Barry, President of Collision Works and another representative at the Norman location, I believe that the issues I had to endure were not the norm for this company as a whole. I dont feel that this instance is the business model they are trying to achieve as whole. Unfortunately it happened, and now its behind us.For this reason I will raise this review to 3 stars. As with any repair on your vehicle, you should be able to trust that they will be done correctly. I cannot say that I would go to the Yukon location again because the trust wont be there.I do feel confident in the ability of Tony at the Norman location to be straight and honest with me.________________________________________________________________________Really should be negitive stars but, that’s not an option.Collision Works of Yukon has to be absolutely the worst body shop on the planet. I took my personal vehicle there since one of my fleet salesmen said they were good and they are a select service shop for my insurance carrier. Upon picking my vehicle up a day later than the promised date, it had to be brought back for corrective repairs. There were parts missing, misaligned body panels, areas of paint that were not fixed, a vibration in the rear end, etc. For crying out loud, they put the wrong wheel on the vehicle and none of there “trained” professionals noticed it before they decided it was ready to go.They then took another couple weeks to “fix it correctly”. Again upon picking it up wrong parts, missing parts, the bed of the truck was misaligned with the cab by 1” on one side. Missing badging and vibration in the rear end still there. Even some items that were noted as being incorrect were not addressed.So then I force the manager to get involved. He promised they’d only have it another day maybe two at the most. They would pick it up and bring it back to me. So, two weeks later the truck is delivered to me. One of the reasons it took so long was they had to replace the back window a second time because they pitted the first new window while doing some welding. All seemed decent at first then I drove it home. The vibration is still there, now my heated seats don’t work and you can see from a distance that they did a horrible job blending the paint. The truck was two tone split front to rear. There was a randomn trim panel screw in the cup holder. Now I have to worry about things falling of the interior of the vehicle because they can’t put a screw back in its place.At this time I decided to take it somewhere else. The date of the original accident was 10/9/2018. I still don’t have my vehicle, and I’m being told by the new shop that the rear end that Collision Works put in has two bent axles. At no time during the corrective repairs did they offer a loaner vehicle until the very end. They did a horrible job on the repairs, communication was lacking, and thank goodness I didn’t get a rental car for the time it has been in for repairs. I’d have to file bankruptcy to pay for it. Please keep in mind that the items I’ve noted being incorrect, missing and sub par are only a few. There were far more than listed above.Do yourself a favor. If you have any type of major repairs, take your vehicle somewhere else. Get a good reference from a friend for a body shop that’s capable. As far as I can tell, Collision Works of Yukon is not equipped mentally, physically or professionally to handle anything other than minor repairs.

Best in Oklahoma.

Very nice staff. Understanding my issues! Mr. J Awesome Sauce!

Such nice and professional people here. Had our vehicle being worked on and, Steve C., who was the service advisor was so nice. When an issue arose woth a part coming in damaged, he called me right away to update me on the time frame it would take. Also liked that I was able to receive text message updates. This was nice since in the past at other body shops it was like pulling teeth to get updates, but not here. The ladies at the front desk were also very personable. And whats more, they even cleaned/vaccumed the inside of my van before I picked it up. Was not expecting that but it was much appreciated. Will definately use them again in the future if the need arises...though hopefully Im not rear-ended again lol.

They did amazing work on my truck

This place is a damn joke! I waited for my car to get done for a month at least, and I received my car early because among the other annoyances Ive experienced during this time the wrong rocker panel piece was ordered for my car and they didnt realize this until they had painted this incorrect rocker panel which was supposed to be the last item on the agenda before my car was to be finished and delivered to me while I was at work. Also they were supposed to replace my passenger window and acted like we had never discussed it before which didnt matter because it wasnt included in the bill I paid, they didnt fix the paint strip that was missing on the back of my trunk like we had gone over and didnt fix several issues with my interior like the inside of both my driver and passenger doors. I am still waiting on my rocker panel molding to come in and its been 2 days since Ive paid and received my vehicle!!!!!!!😠😡😠😡😠😡😠😡

Great guys will help you on anything you need

Did not do a fare estimate on the damages to my truck. Over $7000 difference.

Great, friendlyWould use anytime I need repairs

Very friendly and does great work

Bad service

They do great work in the timely manner that they tell you. They text you with updates.

I had to bring my f150 back 3 times, and the area where the repair was done was never corrected to original condition. The paint had flaws. Still has flawsThe general manager lied to me about sending me my radio antennae via the mail when they forgot to reinstall it on truck after repairs were done.Worst experience I’ve ever had at any paint and body repair shop.

I wasn’t there maybe my wife was ask her

Excellent service and beautiful place

Good people, good help

Brought my car to get fix after an accident when I got the car back the repairs where not done correctly the hood was misaligned, and parts where missing so I brought it back to so they can fix their repairs I got called a week later they said the car was done and again their where repairs that where not done even after I had told them what they had missed the first time the 3rd time I had to sit for a few hours on their lobby waiting for them to fix my car

Great place to work

Great service