Excellent service. We had a flat tire. They took care of us in less time then what they had claim it would take. Everyone of the people working in the garage seem to work united and had excellent attitudes. Thank you so much for getting us back on the road safe to continue our trip home.
Always have positive experiences here. I definitely recommend this team. I was here 2 weekend in a row and had good nd fast service both times.
Fast professional service. Ive bought several sets of new tires over the years from these guys and they never disappoint. My latest experience was yesterday when I purchased my tires and set up my appointment online. When I arrived I was greeted and checked in, in my car. My car was moved in right away and within 20 minutes I had new tires and on my way home. Side note: When I arrived I mentioned I was a veteran and they refunded $72 for military discount. You can bet Ill be back.
Place is a joke went to have a tire balanced on my new truck that has a little bit bigger heavier duty tires than factory. they told me that they the load range was under what my vehicle should have and that they couldn’t do anything. they were trying to tell me that they were under rated to sell me on a bigger tire at that point in time I showed them that they were incorrect and they still wouldn’t balance my tire I feel like they try to sell you on a product when you get in there and if you don’t want it they don’t wanna serve you
WONDERFUL service about a tire going down & it was right before closing.
Went to get tires replaced time quoted for SUV to ready was 1 hr and the truck was ready in 1 hr. Great service. I didnt like that I had to wait in the car until they were ready and I had to pull it into the bay.
Outstanding customer service! In and out in under an hour. Love the tires (Pathfinder). Immediately noticed an improvement in handling vs my previous tires when they were new. Put them to the test on traveling to Florida the very next day. It rained the entire way and felt comfortable and secure to the road. Appreciate the assistance in picking them out and the comparison to other brands.
In May of 2021 we got new tires for our dodge dually and they took great care of us. Fast forward to June of 2021 🤦♀️😜 and we got new tires for the RV. Both times, they were helpful in finding the right tires we needed. They were kind and professional. They got us in and out in a reasonable amount of time. I have zero complaints, they really know how to take care of their customers.
Love this place discount tire always does me right. Great tire technicians great service and professional, very friendly.
The staff here truly do care about your safety. They have proven that to me more than once. I will continue being loyal to Discount Tire.
I got 2 tires replaced couple years back and interacted with this extremely rude front desk employee named Tyler. Yes I remember his name because thats how big of a d-bag he was. My main reason for writing this now is I discovered months later from another shop that these guys installed the wrong sized tires. Making my car uneven and explained why it kept veering off to the right.
I had a great experience at Discount Tire today and Dalton not only took excellent care of my car he also took the time to go over each concern I had and explain what was done to meet my requests. He was a very polite and knowledgeable young man, as were all those who spoke with me during the time I was there!
Did not have an appointment but had new tires installed within 1 hour. Was kept informed of progress
Unfortunately tire prices are getting higher. That said, I shopped around and after several other places I went back to them later the same day because they had the best deal for me on the tires I wanted. Of course the staff was friendly and helpful.
Broke Door Hinge.I would like to start off saying that the customer service for shopping for tires and dropping off the vehicle was good. Once I dropped off the vehicle I was given an hour timeline and it exceeded that by about 30 minutes. Not too much of a hassle. I was told that one of the bolts for my hubcap broke and they had ordered a new one and it would arrive the next day. This was on a Thursday and I expected a phone call on Friday. That phone call never came. After my truck was finished I went out to my truck and used the key to unlock the door and the door was very hard to open. So much that I thought I was turning the key the wrong way. After a couple of tries with they key I pulled the door handle pretty hard and the door opened. I climbed inside and tried to shut the door and it did not shut all the way. I got out to look at everything and thats when I noticed the door hinge was coming off along with the door not sitting evenly on the hinge its self. I assumed the wind took control of my door when they parked it in the open parking lot as it was very windy that day. I pulled up to the building and I started to walk inside to ask questions and I was met in the parking lot by a gentleman (good customer service) and explained the situation. He already knew what I was going to say as he almost admitted that the wind took my door. This was when I realized that they seemed like they were trying to cover it up. The manager filed a claim and told me the claims department would get into contact with me within 48 hours. Here it is almost a week later and I still have not received a phone call from anyone and my door still is not working properly.
UPDATE: I have purchased at least 8 sets of tires from Discount Tire and have always had a 5-star experience. However, after today, I was going to leave a 1-star review until THE boss, Mike Delong, saved the day. Because of his genuine compassion and determination to offer a 5-star service, will continue buying my tires at Discount Tire.I was the 3rd customer of the day and Just waited for 30 mins to have them tell me They only take appointments and the next one was for later in the day. Guess they are just too busy to provide service for a rotate and balance I already paid for when I bought my tires.😡
Best discount tire ever, these guys and gals are customer service pros they make you feel like you are the only customer they have and they give you white glove service every time…
Quick and efficient service. Friendly and competent staff.
My wife and I have purchased three full sets of tires for our vehicles at the store in Yukon since December, and today she went to replace two tires on another vehicle. Each and every time, Discount Tire has impressed us with their quality of service, their timeliness, and their professionalism. I see the guys working so hard and theyre exceptional at what they do. When I had to get a tire replaced under warranty at Hibdons in Mustang for my daughters car, they were a joke. Discount Tire has a long time, loyal customer in my wife and me.
While traveling from Arizona to Michigan my tire blew out in Yukon Oklahoma, roadside assistance came and placed my spare tire on and we discovered that too had a leak. This location was closing up and cleaning for the day and they were kind enough to put two new tires on and put my other tire underneath as a spare. Not only did they open back up and help us but they also made sure all of my other tires were filled up so we could continue on our trip safely. I cannot thank these guys enough!! Highly recommend!!!
Great customer service. Had a warranty on my tires and picked up a nail. Had me in and out with a replacement tire in less than 45 minutes.
Great service and tires. I just would like to see the actual tires in the show room to decide. Maybe thats just a temporary COVID thing, if so 5 stars!
Brought my spare in and the got a new tire on it within hour hour, that was quicker than I thought they would do it.
Wow! Super friendly staff and fast work! I will definitely come back and purchase tires from this location.
These guys took such good care of us. Thanks for all your help Donnie.
Good friendly staff. Got what i wanted. And very fast service.
They are very nice and professional I got my tires from them and they took time to help me find the right ones that I needed.
Fast and friendly, I was in and out quick. if you need rims and tires for cheap checkem out.
A great place to buy your tires. The service is always great.
They have a good idea regarding expediting customers through a bottleneck parking lot, but maybe it was just me. I was second in line and was told to pull in to a spot and turn on my hazards. 30 min later every one else was taken care of except me. When i inquired, i was basically blown off.So i went up Hibdons 1/4 mile away and spent my $1,200 there.
Everything went smoothly, had to wait 15-20 after appointment to start however everyone was kind and polite.
Scheduled an appointment online. Was helped by Matthew. Matthew was quick and efficient and I was in and out in no time at all.
Very very impressed!!!! After calling 5 Walmart’s and chasing 4 tires for my vehicle I decided to call some tire shops in Yukon. The best customer service over the phone was Discount Tires, got there at 6pm they were almost ready to close and the manager said absolutely I’ll take care of y’all. Have us different prices and qualities and in 20min the car was ready to roll!!! Super nice, super fast!!! We are very happy with this store!!100% recommended!!!!!
Horrible waited 2 hours just for a tire rotation and fix a flat tire before we even got to go inside since they only do scheduled appointments really 🤔
Great professional attitude. Great Service.
Very friendly and easy to deal with will do business with them again
Fixed my tire no problem, when hibadon said they couldnt
We lost a tire on the road, pulled in and they were very busy, but we bought 4 new tires.
They did a great job
Came in to get a tire replaced, they replaced my tire but the next day I had a new screw in a completely different tire, I was quite frustrated finding this out after leaving a tire shop not even 24 hours before. I called Discount Tire about situation and Mike there manager was able to get it completely fixed for me and even sat down and chatted with me to insure a positive experience and everything was properly handled. Great experience, highly recommend!
This is my second time dealing with Discount Tire this week. First time I drove all the way to Edmond as they were supposed to have 7 of the tires I wanted. Nothing special, exact factory replacements. After stopping the tire guys from installing the WRONG tires, they came back to inform me that they only had 3 of the tires I wanted but could give me the first set of WRONG tires at the same rate. The wrong set of tires were actually listed for cheaper on their website and were a way more aggressive tread which I didn’t want. Ok, it happens, I get it. Had the fourth tire ordered and sent to the Yukon store because it’s extremely closer to where I work. Was told there was an hour wait but they would get me a closer time frame shortly but the tire that was there was not paid presented my receipt and cleared that up. Understandable again. After 20 minutes, I was then given a time frame of being finished up in an hour. An hour later I was just pulling into the shop after watching many cars that arrived after myself, enter and leave. Once again, understandable with appointments and what not (mostly flat repairs so I doubt they all were appointments). Finally pulled into the shop and still watched cars entering and leaving. Getting annoying now. After waiting 40 MINUTES after the truck entered the bay to swap one tire, I finally got to leave. It will be the last time I use Discount Tires as there are many other tire shops that actually focus on getting people in and out in a timely manner.
Love this place got all four mytires there
All of the staff were extremely helpful, my husband and I got 2 New tires put on and were in and out in no time.
I’m a little upset sitting here on a Sunday with a flat tire that I bought two weeks ago, realizing you’re not open on Sunday. Couldn’t afford to take this extra day off so thanks.
Discount Tire has been my go-to for quality tires, price, and service. Imagine my excitement when I make an appointment to get a flat tire repaired that wasnt purchased there... and it is professionally repaired FREE of charge! 👍
Very friendly fast service! I definitely recommend making an appointment so you dont have to sit and wait for an opening. I needed a leak repair which took 30 min from the time I pulled in until I was in my car leaving again. I needed another tire that had to be ordered (it was for the spare so I didnt need it immediately) and it was in the next morning and mounted on my rim. All I had to do was pull in and they loaded it up. I was out of there in less than 10 minutes!
The best place around to get any tire work done.
Excellent Fast Service. My daughter had a blow out. The staff presented the cost and choices of tires. I was treated respectfully and received most kind and considerate treatment.
Super nice staff, got in and out quickly. I do suggest calling ahead and setting an appointment to reduce your wait time.
Great service, great tires. Nick was very helpful and friendly. As a woman, I’m always nervous going to a car shop of any kind, because I sometimes feel like I’ll get duped into paying more than what is necessary. But they were helpful and straightforward. They also price match, which was a huge plus. Will definitely continue using them!
Sooo very nice!!! They helped me out as a walk in at the end of the day for low tire pressure. There happened to be a nail and a screw! They fixed it up, checked the pressures of the other tires and I was on my way. I dont have tires from there on this particular vehicle yet because it was newer with stock tires still, but they need them soon and we will get them there! We dont get our tires from anywhere else! You cant beat the customer service, free tire rotation, free tire repair and warranties(yes, Ive had to use it in the past.)
Employee who took my call was very patient with all my questions. When I arrived the next day he was still polite, but said he got in trouble for being on the phone for 20 mins. Also Dave who is an employee there, was very unprofessional and rude to the employee that helped me.
Big no! Wait time for a simple 15min patch.they said id have to wait 3hrs. Then the game is they will do everything to sele u a whole new set of tires for 700$ vs. A 15$ patch. Avoid Discount.bigO,hibdons! I hate to say but if you want the truth on tire issue with fast good honest service.Drive east on 10th at fairgroumds look for crazy bright color Building with mexican flag and they will get it done right honest cheap ASAP.
How hard is it to properly inflate a tire
Currently sat in my car while they replace 3 tires in my SUV. I have to say, these guys are kind, helpful, and respectful. They have been very Covid aware and have considered things I hadnt thought of when just getting my tires fixed. I am very appreciative of them and will happily continue to use them.
Very friendly, courteous service. No unnecessary sales pitch. They leveled with us about tire quality and prices. Not really fond of the adjustments for Covid, but understand their choice to take those precautions.
Previous experiences at Discount tires were dreadful. THIS location is the BEST. The employees are great... efficient, knowledgeable, polite. A great overall experience in Yukon, OK.
Currently at Discount Tire for the second time in the past year and I’m reminded that I meant to write a review the first time! They have terrific customer service skills, work fast, and make sure to thoroughly inform you of any issues that need addressed. They provide complimentary coffee and water bottles while you wait, and have pretty comfortable lobby seats. I really appreciate that they don’t up-sell you, and even offer some services as a courtesy. After visiting a few different tire shops, Discount Tire has definitely provided the best service. Highly recommend!
Fast…..you get to stay in your car!!!!
Great service and best price I could find in the state.
Very competitive prices and professional treatment. I feel they are honest, especially compared to other tire centers. Definitely using this company and location from now on!
U guys r truly a blessing to me at a very stressful time in need u guys had my back to the fullest so go bless u all n thank u so much...😅😃😂😁im home...
Very respectful tire shop great team members!
These guys went above and beyond for me. I really appreciate it because I really needed help
Always a great customer service experience at this location. Pre-ordered all my tires and warranties online and they had them ready to go when I got there. *Note* while this was a faster experience for me, dont expect to jump the line if theyre busy.
Went it for a slow leaking tire and left with 4 new Michelin tires! The bad tire was not repairable, and the tire expert. Howe’s be the eat in current tires! Very little tread - replaced with Michelin’s which were in stock! Had gone to another tire store first - was told first come first serve, only to see people come in after me get service first! List 4 tire sale, and will kit go back! Discount Tire is GREAT!
Went in to hopefully get a temp patch on my tire. The tire was sadly not fixable but Kevin (I think thats his name) helped me out. I left there crying tears of joy. I wanted to give him the biggest hug but...you know, COVID. I definitely plan on returning here for future tire needs. These guys are amazing!!
Great service, reasonably priced tires.
If you pre-buy your tires online and schedule an appointment to get them put on like we did, all went extremely well! Great experience! We always get our tires here.
Always take good care of us!
I CANT SAY ENOUGH GOOD THINGS! These guys are great! I’ve been a DT customer for a long time and was reminded today why I’ll be using them forever! shout out to Mike for going above and beyond for me today!
Exceptional service, professional personnel and quick turnaround. Impressed with how well these guys are handling COVID as well.
Super friendly and efficient operation. Chase was especially helpful at the front. Its clear that Discount Tire values both their customers and their employees, as demonstrated by the overall positive attitudes and moving with a purpose. Highly recommended!
Best tire store I’ve ever dealt with. Best warranty I’ve ever dealt with. The staff is incredibly friendly and fast efficient and by far the best price. I strongly recommend them.
Great people always friendly and helpful
We were traveling thru OK and had a blowout on the Jeep we were towing. Spoke with Mike, he ordered our tires and had them ready the next morning. Quick installation, everyone was very nice and Covid safe!!
Good prices on tires. Unfortunately they sometimes over torque the lug nuts.
They always take care of my vehicle and treat me well
Repaired my tire and replaced my spare with a new one in record time. They had Covid protections in place and everything was very organized. Very well run tire shop always!
The only tire dealer I use
Amazing place always friendly always fair always hard working
20 minutes in and out for 4 new tires. Cant beat that!
I truly believe this place is just out to sell tires.I had a nail in one of my tires & they claim it was too close to the side wall to patchForcing me to purchase a new tire.BAD BUSINESS.....
Fast and friendly. Didnt try to sell me something I didnt need.
Always great service
They are great!
Great service and prices. Management was awesome.
The staff is very friendly and helpful. They take time to explain your options and dont rush you into a decision. Kevin was great. I always recommend Discount Tire to family and friends.
Super nice, good tires!
Discount Tire has been my go-to tire place since I moved to Yukon. The service is consistently respectful, helpful, and friendly. The prices and service are great. They have earned my loyalty and I recommend them to all of my friends and neighbors for any tire/wheel needs.
My experience dealing with Devin was very helpful prompt and his level of expertise was useful as well as helpful. Discount Tires need more positive influence like Devin who makes the experience very pleasurable. I recommend Discount Tires to anyone.
I had a tire blow out on the highway. Loads of fun, and left me rocking a donut. Called Discount Tire, hoping that even though it was within an hour of them closing, Id at least be able to book an appointment for next week. The man that answered was extremely helpful with informing me of pricing and options, and told me as long I was there before 5, theyd be more than happy to go ahead and change my tires that day. Naturally, I raced over there and they made good on their word. I was impressed by how nice and diligent they were. They were insanely busy, but had an effective system in place that allowed them to quickly get their work done; they werent rude at all, nor did they show any annoyance that they were all working past closing time. I was in and out with new tires in less than half an hour despite them having many customers. Very pleased with this place and highly recommend them.
I would have given a better rating, but Discount Tire employees need to ask permission to drive antique/classic cars. Also, if your employees dont know which key to use to start the car, they dont need to be driving it. An employee almost broke one key off in the ignition and another key off in the trunk. Maybe Discount Tire of Yukon should let the owner drive the car into position like the Moore store does. Youll get more return customers instead of looking bad and damaging customer cars.
Shout out to Discount Tire in Yukon! Went in yesterday to order tires and set an appointment for Saturday. Came in today, got checked in at my appointment time, and got my car back under an hour! Bottle water and coffee inside while I waited. Drove home and was impressed on the smooth and quite drive. Hopefully these tires last for quite some time!
Great experience Kevin and Dave are amazingGreat staff definitely extremely recommend
Fast and friendly service, Jay and Kevin are great! Thanks guys!