I would give zero stars if that were an option. Greedy and money hungry. Screwing over people with bad vision because we have no other choice than to pay ridiculous prices or else we don’t see. Barbaric. The quality of the contact lenses I’ve spent hundreds of dollars out of pocket for is so terrible it’s a crime. Let’s talk about the $150 contact lens fitting that they charge at every single lens fitting even when we’re trying out new lenses because the last lenses the great old doc picked out kept tearing in my eye? And then that pair tearing in my eye not even a week after use. Let’s talk about insisting on dilating my eyes even though no other doctor ever felt the need to every single year, me saying no thank you because I don’t want to pay the extra $40 copay for it because my insurance doesn’t cover it, and then being told it doesn’t cost anything extra, but then having to pay for it upon checking out because their employee was either misinformed or just lying to get me to do it because, again, people with bad vision will do whatever and pay whatever because we have no choice or else we don’t see. I’m not doing it anymore and will not be paying one single cent more to these mongrels. Thanks, I’ll just be driving around the whole state with nothing in my eyeballs now guys!

Dr Goldthwait has been my eye doctor for 27 years. Cant imagine going anywhere else. Im not a patient, Im family.

They have been good about helping me with my eye needs took a little bit of doing but I am satisfied

Very happy with the entire office staff and the Doctor. From the time I walked in the girls at the front were so pleasant to talk to. Vanessa was the first person that I spoke with to take my eye and head pains seriously and get me in quickly. Dr. Goldthwait was professional and caring, calming and funny during the appointment. Will definitely be returning!

New to the area for school. I’m glad I chose Dr. G.him and his staff are very caring and professional. He takes the time to get to know you personally during your appointment. You aren’t just another customer walking through the doors.

First of all, I rarely write reviews, but am a avid review reader when purchasing something. But feel I must share my experience. My first encounter with Mainely Eyes was a year ago when I had an eye exam with Dr. Goldthwait ( because it was very hard to get an appointment in my hometown).He was very knowledgeable and very personable. I chose to fill my prescription at another local big chain business to save cost. Fast forward to the present time where my lens were so scratched ( maybe I didnt get such a bargain ) that I went back to Mainely Eyes and ordered new lens only.They called me at home twice, because I was out of town,to tell me that the lab would be closed in case I was planning on a trip there, which was the case. I planned a trip to Bangor to have my lens put in, only to find that the lab person was sick, so my lens could not be done. I just stood there, totally frustrated, thinking this has been such a process just to replace my lens. The person waiting on me clearly could see my disappointment offered to find a solution. Final outcome was her finding a frame ( at no cost to me!) very similar to mine and putting my old lenses into that frame and I left my original frames for the lab tech to put my new lens in the next day. I received a call the very next day to tell me that my glasses were in the mail ! They forever have my business as this is truly great service..and done with a smile !

Extremely dissatisfied. If there was a 1/2 star I would rate it even lower. Made it 4 months past the one year warranty and found that the prescription film on the lens for my $300 glasses was pealing off, not to mention that the frame colors my face green. Called in to discuss this with a representative to be told they will do absolutely nothing. Terrible quality products. I do not recommend shopping here.

From broken glasses to a brand new pair, including a (new patient) eye exam in 2 1/2 hours! Ill take it! Very helpful and friendly staff. 🙂

Started out at eyemart express because my glasses from there got badly scratched and they told me there was nothing they could do for me because my prescription was two months overdue. Understanble but frustrating due to the fact I could only see clearly out of one side. I ended up at this office and I had the best experience! Everyone here is so nice and they squeezed me in as a walk in! I got two pairs of new glasses that day because of the awesome buy one get one free deal. The eye doctor was so nice and had my new prescription in no time. Will definitely be returning!

So impressed by the service I received today. I left another eye glass place because of extremely poor service and decided to check out Mainely Eyes. They had a great selection and people more than willing to help you!

I will never do business with this business again! Poor, poor service and they wont help if you are one second over thier warranty, which is useless anyway. Both of my very expensive progressive lenses cracked in the temple area. NO help from them, they might be able to take 100 dollars off a new pair. Pure BS!!! I will never shop with them again, and I would not recommend anyone else to either.

Dr. Goldthwait is an excellent doctor and his staff is very caring. I injured my eye and they got me in right away and were so nice! Thanks a lot!

Great people who really understood how to match you to the right frames!

Great service. Very helpful and professional.

The Dr is is really bad Service Very prejudice Cant believe that they will hire this doctor he needs to get fired no Wonder they kicked him out as a golf dr

They are Very professional, kind, as well as went above and beyond to help each time Ive gone in for glasses or with any problems Ive had.