Storie is clean an well put together.Ive been waiting awhile, no one said hello we will be right with you or nothing.Didnt acknowledge my presence, had been thinking of upgrading not sure Im pleased w Tmobile service an customer service.I was more pleased with Sprint.

Nice clean they take Time by helping u

This was my first time switching over to Sprint Madison took her time and helped me open my business account and she explained every detail to help me get the best offer I couldn’t ask for someone so helpful and so far it’s been a few months and the service has been great little slow at times but the features on the iPhone X has been above expectations will definitely recommend.

Its horrible when your cell phone company (sprint) sells out to a company like t mobile. they treat you like your an outcast child who needs to buy new phones to be part of there club... sprint service will end in a few months they say! if your reading this go shop around before you go there to be imberissed and treated like a step child..... have a great day!

The guy was kind of flip it .turn me off .I rather deal with. Online customer service

Nice helpful staff. I couldnt get phone repaired but that was do to policy.

I could not recommend this store more. Jamal and his coworker were more than helpful. They went above and beyond to take care of issues we were having with 3 of our phones. I wont ever go to another sprint store again.

Could not help other than that great

Excellent Customer Service

ZERO STARS!!! They sold me a Galaxy A50 phone at the end of June that has not worked since they gave it to me. I brought the phone back 3 times and they simply change a setting and say it should work. After the last time I asked for a REAL fix and they referred me to the South Euclid location and Ive been there 3 times as well with no help as well as on the phone with customer support 5 times with no success. Ive been with Sprint over 8 years but it might be time for a new company.

Perfect visit. Was having sim card problem and Nichole took care of it lickity-split. She filled me in on recent offers and promos. All the while getting me on my way a satisfied customer. Will visit no other Sprint store from now on!

They only repair sprint phone when it’s a t mobile store.

I’ve been with Verizon my entire life. I’ve made a conscious decision to switch over to sprint and Dontez has been beyond helpful throughout the entire process ensuring I know exactly what offers and promotions I qualify for, walking me through the bill step by step and following up with me to make sure everything is going smoothly. I couldn’t ask for a better leader throughout this process. Cellphone buying can be stressful, but with Dontez, he makes the process easy, understanding and worth the switch! Thanks Dontez and thank you Corporate Sprint! This is the best location for the best service. Happy to switch to Sprint! -Jen and Matt!

Just terrible service. The staff there is very nice but they are managed very poorly. Drove all the way to Independence Store to get things accomplished. Thank you to the Sprint tech support who was truly helpful :) It is a shame that one bad location can tarnish the entire company overall. Our company will be waiting out the contract and re-assessing our options....

Clean like the fact that u can pay your bills in store

Jamal was awesome, very pleasant, and helpful!!

Good customer service

Not good company

Great service

Employees are always nice and handle my transition with care and speed.

The staff are friendly, but they dont know what they are doing, and I am paying the price for their ignorance.

The Best Experience Coming Back To Sprint PCS

This store is not a service store but a retail store had great service they was very helpful.

Horrible service. They would not let us just buy a phone and activate it / transfer the line later.

Okay no problem thanks sprint 😄

Didnt get the deal that waz advertised.

Knowledgable and helpful.

Kendraya was great!

I went there and I had an amazing experince. The young gentlemen Antonio took care of all my needs.

Complete idiots. They will send you down the street to another store if your not buying anything. They dont know anything about the phones, and they are rude and obnoxious. Skip going to this place.

Good service

Fast and friendly

People friendly

Good

I will