I frequently visit the garden center here and always find what I need. This Home Depot stays pretty busy, especially on nice days and all weekends. There are literally tons of options for soil, compost, and the full range of landscaping needs. otherwise its your standard Home Depot with all the tools and appliances you would expect.Olympic Otter

I have suffered the same frustration as the other reviewer Costa had regarding flooring. Once you are charged to pay for your carpet in advance, you never get a service after many months of waiting. The subcontractor just disappeared after sending out the initial communication and Home Depot tends to do nothing to help. Definitely STAY AWAY![Update] Seek for Help!Can anyone help with my situation? I actually need some help and advice on how to address this. Thank you!I chose to purchase the carpet and installation service as believing Home Depot. During the past several months, after making lots of calls, visiting the store to speaking with sales in person and escalating to the department manager, I still can not get the carpet. In the meantime, I did get two appointments set up, but no body showed up for twice. They wasted my time since I had to clear my calendar to wait for the appointment. Home depot charged the carpet and the service fully in advance. Also, right before the first appointment, I had damaged my existing carpet by disinfect treatment, the room can not be used any longer.

I couldnt find the shovel I wanted. They sell thousand of 5 Gallon bucket, but they dont have 1 bucket cover???

A place that never disappoints. Every time we go there to get one plant we end up buying a few plants and accessories around them.

All kind of home supplies 🧱 and tools 🔧🔨 we already know that 😒 with garden supplies 🌱 and other stuffs ❗

Pros: low prices. Convenient location.Cons: Not enough parking. Many rude employees. They answer the phone 50% of the time.Have made dozens of trips to this store and had some good and bad experiences, but the bad outnumber the good. Some highlights are ordering a new grill online to be delivered and having it arrive filthy. Looks like they gave us the display mode that was sitting outside in front of the store. We tried to order carpet and have it installed from this store. It was a disaster. They kept delaying the install. We tried to cancel, but they just kept telling us into waiting. When they did finally arrive over two months later, the installers had been given instructions for the wrong carpet type, so they couldn’t complete the job properly. We asked to cancel our order and they kept stalling. Then they’d cancel it but change 15% “restocking fee”. I refused to pay for their mistake. After calling for several days in a row we talked to store manager and he agreed to full refund. Their subcontractor Hom Solutions is terrible. Rude and poorly organized. They always call from a blocked number...should have taken that as a warning sign.I will continue to shop here for small things for home improvement projects due to its convenience. But will never use them again for any major home projects. And next time I make a significant purchase, I won’t trust their online-order and store delivery service.

Customer service is always prompt and polite. This is my store for all home-improvement needs.

Made a homemade pull up bar and it works just perfect. Thanks Homedepot!

I went to all the local home depot locations to find a sprinkler timer. They had it at Bellevue location. 7/17/21 was my visit. John/manager in training helped me find it & gave me a discount for my troubles.Nam was my cashier. They both did excellent job at helping me get what I needed. & I really appreciated their effort to get me great service.Just wanted to thank them

Good luck trying to buy a tool here, this place is a disaster. Wasted a lot of my time trying to buy a tool that was locked up and apparently only one guy can unlock. I finally gave up.

A decent visit to Home Depot. Items I wanted were in stock and priced as shown in the app.All that is part of my expectations when I shop and earns Home Depot a solid three stars.My ratings always begin at three stars. This is an average rating indicating my expectations were met. Should I be pleasantly surprised, stars are added. Disappointing me results in lost stars.

Rented some tools from this Home Depot and the staff were very friendly and helpful. It was our first time using a trailer, so they taught us which hitch to use and how to get it off. Highly recommended.

Everything and anything for your home! Great place to get things you wouldnt find elsewhere.

Always fresh flowers

Dont make the same mistake I did, buy your flooring somewhere else!I spent nearly $9,000 on carpet and hardwood with Home Depot and my experience has been frustrating and extremely disappointing. I cant imagine how they stay in business selling these products.For starters, the in-store flooring rep was great. She helped me select the right products, made all of the measurement arrangements, then provided assistance whenever I asked for it. But wait, HDs system is so broken that it took weeks to get an accurate quote.It seems that the estimator included our laundry room in the carpet measurements. Not sure why hed include it when I clearly told him that we were replacing carpet, not adding any to rooms that dont already have it.Then, I started receiving phone calls from HD reps to review my quote and place my order. The first caller quoted me $10,000 and that included the laundry room. I explained that it shouldnt be included and after 20 minutes of going in circles, they said theyd have to call me back. This happened two more times as clueless reps called me and repeated the process.It wasnt until I complained and the issue was escalated that a supervisor called me and straightened the issue out, giving me a quote for ~$9,000. The carpet was in stock at the manufacturer and the order was placed. Two and a half months later, still no carpet. The installation subcontractor is nowhere to be found and dont try calling the store to speak to the flooring rep because after 4 rings the call is dropped.Who runs this place? When was the last time anyone in charge did an audit of their performance on this type of transaction (sell material and include installation)? On top of all that, I got a call 2 months after placing the order that I had to go pick up the hardwood. What??? Five hundred pounds of hardwood and 16-foot lengths of baseboard??? To boot, the rep that called was like you have to pick it up or well charge $99 for delivery!!!In retrospect I should have visited a locally-owned flooring store with the carpet and hardwood samples and quote from Home Depot and asked them to match it. Thats what I recommend you do too. Find the items you like at HD, get their written quote, then shop elsewhere. Based on my experience with flooring, Id say that holds true for all installed products including Kitchen cabinets, Heating and Plumbing, etc.I hope this helps you and good luck.

This is my local Home Depot and so it is the one that I go to the most. Well staffed with people that generally know what theyre talking about, and are always friendly. It can get busy there especially on nice days. Keep that in mind, plan accordingly, and you will have a wonderful experience at this store.

Michael in the tool department I have to say out of all the home depots probably the best Ive ever dealt with every time Im in there hes consistently either helping someone or taking care of the tool department putting stock away filling empty holes hes always doing something you never see that in any of the home depots and hes very knowledgeable over his department and he knows where everythings at in his department

AVOID! Everytime I go to this home depot I have to ask my self will I need help from an associate?If yes then go to another store.Snobby/lazy wouldnt even get a ladder to pull items they told me they didnt have. So I saw a ladder in front of 3 employees all who said hi and just stood there while i got my own merchandise down. I guess ladders are free to use by customers, cool.. It was worse pre pandemic so theres that?

We were doing a project and I came too many times to Home Depot to buy stuff. I am not pro and asked too many questions to know what do I must buy and how to get it done. It was my pleasure to meet Mr. Armin and learn about products and how to use those. Armin is so friendly and helpful and went above and beyond to help me. Thanks a lot.

Good selection of everything! I can easily find what I need. In cases I dont, there are always nice and smiley employees to help me out. This is why everyone comes back to this store years after years.

The Seattle HD is smaller than done but they pack out in and actually have a lot of stuff, you just have to be willing to search. Sometimes you can get help and when you do they are nice.

Came in to get a few parts, and was able to find them thanks to the helpful employees!

I usually prefer to shop Home Depot but after today I’m not sure if I’ll purchase anything else there again. They used to have a no hassle return policy but apparently today they refused to accept a return from my wife. Maybe from now on I’ll shop Lowe’s or other hardware stores

A frustrating requirement for my life. It serves its purpose unfortunately because its just a pain in the neck its always a zoo the parking lot is a nightmare and checking is usually ok but try to use the pro desk phone orders text to confirm or customer service good luck!! Your best bet is to do an online order ahead of time and just go pick it up but I can promise you still wont be a quick in and out I could go on for days but they have locations everywhere and most of the time have everything we need although I wouldnt buy any lumber beyond 2*4s the quality just always seems to be inferior to Dunn

Its a great home Depot overall, and has a great team. Unfortunately over the past few years its declined a little and I think CovID-19 has made it a little worse. Finding things can be a hassle, items are sometimes not where they say they are and are high up and team members scatter to find who knows where the stock was stored. Theyre so frequently out of stock of something we are looking for. I think were just always looking for the wrong thing at the wrong time. But still a great store!

Home Depot allows employees to scalp products before they come to market and supports essentially a black market for these items, meanwhile locking customers out from purchase. Ive been waiting patiently for the inventory to return on the 12ft skeleton this year, them when the stores got them a few weeks ago none of them would allow me to purchase citing policies which prohibited their sale prior to display.Thats all fine but I continued to call various stores in my region and get updates, something unusual started happening - stores began reporting they no longer had the inventory, despite the fact they were never available for purchase.A quick trip to OfferUp explains the situation - Home Depot employees are taking advantage of their priveleges to buy them before they can reach the market, then reselling them for double or triple the price online since they cant be bought anywhere.I am really mad Home Depot allowed this to happen. I played the game by their rules and tried to be patient, but in the end poor business practices are in play. I hope management sees this messages, and takes a proactive stance to do the right thing.

Order online, make sure it is set for curbside pick up and doesnt defualt to shipping. Fast and efficient

I use this store alot, both with home needs and work. They have a wide range of products and equipment that can help you complete your do it yourself home project with a range of tools, and lumber, to appliance like fridges and wash n drys and plenty of thing to help you improve your yard, from stepping stones, to simply potting plants.Also the staff is always friendly, and they always try there best to help you, and if they cant they are honest about it, and sometimes will make a recommendation.

Good clean location. Bought a battery operated Ryobi weedwhacker/blower combo on the recommendation of an employee that was surprisingly powerful for its cost and was a great choice compared to the one I was looking at originally. Recommended for sure

Not very crowded at nights. Was not able to get everything that we were looking for, but the staff was very helpful and tried to find out everything for us.

It was very helpful. We got everything we needed plus more!

Toni at customer service helped us right before closing by exchanging an item. She was extremely pleasant and made our experience wonderful! She earned a customer today :)

Aisles crowded by displays, stock, ladders add lifts. Some aisles completely blocked!always leave in a worse mod than when I entered.

Had to pick up boxes for moving. I can usually find what I need there and often I need to ask someone where its located. Parkings not too bad except for when its really busy.

Amazing store, but not enough people to help out when you need it

Great place to pickup plants for gardening season. Hope they expand the section for more indoor plants

I would go out of my way to avoid store #4711 after my interaction with manager Ken. After being promised an item to make things right a week ago, I was told by Ken I dont care what another associate told you. Ken would rather alienate a customer whose company spends over $100,000 in Home Depot per year then give me the $150 tool I was promised for free (as part of a $2,200 purchase).If you work for a home depot, dont be like Ken, care enough about your customers to care what the associates around you promise their customers.

As usual, a good choice if youre looking For anything and everything. Sometimes I wish they had a better selection of higher end electrical tools but thats really a small complaint

Terrible location. Unorganized. Staff is more interested in hanging out and talking with eachother that helping customers. Robots and machines would be better than these people.

They have the goods you need, if only they could find the staff they need! Most of the time its easy to find items, but sometimes a helpful employee would be just the thing. Weve shopped here a lot, and found that if you try to go during the less busy hours it is a much better experience, especially if you need to make a return. Use Googles info on when theyre most busy and plan accordingly.

I was looking for a portable ac, their website said that the Bellevue store and I think also the Tacoma store were the only Home Depots that had them in stock with limited availability. I drove to the Bellevue store only to be told that theyve been out for weeks. I dont blame H.D. for being out of stock, I do however blame their poorly designed and maintained website for miss leading me and wasting my time having to drive to a store only to be told theyre out of stock. Fix your website.

Nice place for almost all you need in the house. Electrical appliances, plumbing items, flowers, lightings, toiletries, laundry and so much more.They have friendly staffs too willing to help.

Simple question that is a yes/no turns into 30 mins of working with bozos that forget they are helping a customer and spend more time talking about a deal. Then realizing I cant be helped.Do your job.And for shoppers, visit a different HD.By the way, never got my question answered.

Had thr right part I needed for fixing Tensoner pulley on my friends car.

Good store with good people. Much of their stuff is far overpriced; if you are planning ahead, just order your materials ahead of time from other providers like Amazon. Only shop here when you truly need something immediately and youre willing to pay extra for that convenience.For example, door handles and such hardware. $20 for a 4-pack inside the Home Depot store, or $15 for a 15-pack on Amazon...same brand, same model.Save your money. Plan ahead.

Great service & have lots to look at. Our salesperson (Kim) was fantastic! She had lots of great ideas & was very practical.

Great place if you have time to keep looking.

You can certainly find everything you need at Home Depot but I find the stores lacking in customer service and order, Lowes is much more neat, clean, orderly with excellent customer service :) :)

They have everything you would ever needAnd has an incredible view of Bellevue

Great selection and helpful staff but very expensive compared to buying online from the worlds biggest store. If you need something today its a good option but if you can wait youll save money.

As always very cool place and helpful staff. Thanks a lot.

I now have an amazing Ridgid tool

Staff can usually locate a product for you, they are great. Wide selection of items perfect for pretty much anything related to house projects. Conveniently located right next to Best Buy.

One stop shop for all about the home(inside, outside, top & bottom) as well as garden; from ground up builds to improvements. All equipments and tools needed to complete your house and gardening are sold here, be it electrical, wooden, plastic, foam, custom materials; gardening plants, seeds, irrigation system all can be found here.Sales person / staff here are very knowledgeable and happy to assist in any question you may have. I have always found each and every one I talked to be super helpful.Whats New- they do follow Covid-19 guidelines very strictly, masks are required all the time inside and 6 feet distance is encouraged. All the sales counters have glass shields 🛡TIP - do join their periodical workshop to learn about household and gardening ideas 💡

I choose to come to this Home Depot location because of the friendly and helpful workers. Especially August who went above and beyond to make sure the galvanized pipes we needed were exactly the right measurement. He was so patient and focused even as other workers and customers were asking him questions. He knew which aisle everything was in. Hes like the rainman of Home Depot. Thank you

Good variety of Plants and pots available at a great price

Great store, very clean and they always have what Im looking for.

The lockers for small pick up orders were very easy to use and quick.

Worst experience, everything l was looking for either was unavailable or in the racks,Simple stuff like drywall topping and 20 minutes mud.

The Bellevue Home depot staff were absolutely hands down the most helpful retail staff I have encountered since I moved to WA. Possibly ever. I will be driving the extra distance every time .

A Home Depot is a Home Depot ... they usually have everything Im looking for. However, lately - a lot of employees seem to need more training. Id rather have an untrained emp. tell me theyre not sure if they carry something, & point me in the genl. location, than to tell me they dont carry it - and I happen upon it looking for a diff product. I also hear other custs asking for product & frustrated emps not being able to find another emp. who knows. A lot of new hires?

It your looking for tools this may be the place for you! The staff is knowledgeable (items location, basic usages, ect...) clean store and well organized. Id say it will most likely have the things you are looking for.

A product we wanted did not come up at check out.

LOVE ❤ SHOPPING HERE

Pretty good store, seems all Home Depots have a very similar setup so if you know your way around the one you frequent the most then any other is like being at home. Would like to see them add more self checkout stations.

Pretty pathetic you have no registers open except for the self-serve checkout and theres like 25 people waiting in line

Decent location, not far from I-405, good help at the Pro desk.

Our experience with the Home Depot was very good. Sale cashier Andreia was very helpful . I think she made all her efforts to satisfy her customers. She was very nice

Staff helpful and courteous.

Came for the plants. Indoor plant area was a little neglected but good choices. I wish the smaller terra cotta pots werent up so high, that was a problem for me because the stuff that had been easy to reach was depleted.

I could spend hours in the store! I just bought a house, and Im going to have a blast renovating with Home Depot supplies

The staff is helpful, good-natured and generally knowledgeable. Its my goto place for home issues.

I use this Home Depot for my new business quite frequently. The staff are friendly and its quick and easy to get in and out. Recommend this store, definitely!

Very helpful store employees - I use a walker and needed to get some tubs and was struggling carrying them on my walker and several HD staff offered to help me without asking - from when I was deciding which to buy to when I actually needed to carry them to checkout and to my car.

They had the wood I needed and someone was on hand to quickly cut it for me. Im not sure I ever realized there were so many types of nails though until I needed to find a specific type.

This is my go to store for plants both indoor and outdoors....for variety, price and also discounts.

We often visit this Home depot for our household stuff- boxes, broom, storage boxes etc

If you ask your help to employees very nicely, they help you. And Generally speaking, the employees have a profound knowledge!!They have a huge number options so you might able to find what you need if you can get their good help ( They look busy so if you cross your fingers you can get help)

Our go-to place for our home improvement projects. Prices are always affordable. Not always the cheapest, but Home Depot has everything we need at one place. They also have a wonderful return policy, so we almost always buy more than we need and make a return.

I very rarely give a 1 star review but the staff at this Home Depot are rude and unhelpful. I have been coming to this store for over ten years and I cannot think of a time when the staff was nice helpful. In fact they are the complete opposite, unwelcoming and pompous. If you ask some one for help be prepared to get a look of are you seriously asking me that, a big sigh, and if they help you, they walk at the pace of a turtle.4/10/2018 I am changing my review to a 5 star review because the store manager reached out to me and actually cares. If you have a BAD EXPERIENCE at Home Depot reach out to Jeremy Hash, he is extremely professional, good listener, and wants to make a difference at this store. He took the time to talk everything out and even helped load several 50 lb bags of sand into the back of my truck. Thank you Jeremy!!!

The review is for carpet install service through HOM solutions.Worst service ever! After long and very ineffective communication (me asking multiple times for the confirmation, documents and simple follow ups) I managed to book the elevators and settle on the date.As expected, I got a call on the day before where a person provided a window of noon to 2pm for install crew to show up. They made sure to remind me about the guidelines, where all the furniture should be disassembled and removed.  Which we did, me and my wife moved all of the clothes and furniture out of our bedrooms into living room. At 7:40 am I am getting a call, where a person says that they will be at my place in 20 minutes as they had a cancellation in the morning. I wasnt expecting that, but offered to finish with my bed disassemble within an hour and offered them to come by 9 to accommodate their cancellation.After we moved our heavy mattress and disassembled the bed, I got a phone call, informing me that I need to reschedule the carpet install and that the crew was no longer available to do the install for me today. It turns out my offer to help with the morning timeslot, made someone in HOM solutions to cancel my noon reservation, which got those that were going to do the install to get assigned a new project in the afternoon and they no longer could do my place since there was not enough time 😮I wasted so much time and effort. I requested a full refund and will never use Home Depot for my carpeting needs again. I will tell all of my friends to choose someone elses business, as this is not the way a respectable business should be operated. Home Depot should do a better job vetting their contractors.

One of the larger stores in the area. Seems to carry more products than the Issaquah store.

Love this store . They have a solution to whatever problem you are experiencing at your home 🙂. The staff are REALLY helpful and sooo kind

Usually five stars, but this time only four. My blinds werent cut as well.as I expected

They have self checkout and will help you duplicate some keys, for your information. Plentiful parking but many vehicles were there too. Highly recommended.

Great company with great service!

Food was good but the waiter has no business working with the public.Do not plan to ever go back to that location

Same home depot youd expect. This particular one has better inventory and their curbside pickup was ok. A bit slow but worked fine and was able to get in and out quickly even at what passes for rush hour now.

I went to Home Depot to buy a leaf blower. If I could have found the right one, it could have been either a gas or a battery model. Not only was the selection of blowers lousy, they were all mislabeled with their prices and descriptions. It ended up being a big waste of time. I should have just gone to Amazon in the first place. Better selection and I dont have drive anywhere and mask up. The next day, I went on Amazon and bought a battery operated Greenworks Pro, 80 volt. Home Depot could have had this sale if their store had been well run and properly stocked.

Great general DIY home improvement store. Prices are usually slightly cheaper than other stores. Email their Pro desk for special orders. Best to call your specific store to get the email address for your specific stores prodesk, but this was the email for my store Prodesk_4704 (at) homedepot (dot) com.

If u r renovating ur lovely home, then make sure u r extremely careful when making purchases that u r not 100% sure if could work out for ur home....since the return process at The Home Depot is definitely not pleasant, or I should say ridiculous.Since majority of the materials used for our home remodeling were purchased by our contractors, they kept track of receipts to claim material fees from us from projects to projects, but they sometimes misplaced a receipt here and there. We didnt think much of it because hey, its The Home Depot, returning brand new, unused merchandise shouldnt be difficult.....we thought.However, I stood at the return service desk at The Home Depot located @ NE 4th St in Bellevue for more than 30 minutes last night, couldnt return those left over brand new items that we already paid our contractors but had no receipts....because the return process was denied by the algorithm created by this The Retail Equation. After 2nd deny of retun, the mgr tried the return 3rd time and still couldnt bypass The Retail Equation. They apologized and urged me to call The Retail Equation to find out why.This morning I called The Retail Equation. After the 4th attempt (waited in queue for 5 minutes, then my call was automatically hung up), I spoke with a live customer rep. She kept repeating...nothing she can do; deny was due to no receipts; do u want to file a dispute. Ok, so no help here.Before our remodeling in Nov last year, The Home Depot never poped up on my shopping list. After spending more than $15k at the Home Depot since the start of our remodeling, last night was my 2nd return without receipts...for small items like unused nail glue, cane light fixtures, pipe connectors, etc.Does The Home Depot have other data that they can use to help verifying their return process? Of course!! I just applied The Home Depot Consumer Credit Card last month and was approved after background and credit checks. Furthermore, the Home Depot did check my account and saw all the previous purchases....I am not fraud, just a typical home owner who decided to remodel my home.My suggestions....- Amazon will be my top choice to shop, even when it comes to home remodeling.- Use a contractor who quotes u $ one number for ur project, instead of separating labor and material costs.- And The Hassel Free Return advertised by the Home Depot....big fat lie!!!

Incompetent. Spent $1700 on blinds, no follow ups and could not resolve requests.There was a modification needed for an order (requested the next day) - no follow up. Showed up again to ask for modification, again no follow up. Decided to sit down and wait until they actually sent the email before leaving the store, and got a response that my modification is good and the blinds will arrive on 9/11. 2 weeks later, apparently the blinds were cancelled and I never got a call about. I had to reach out to their contractor that told me. I would have never gotten a call, or my blinds installed, since one part of the order was cancelled and the contractor was waiting for home depot to do something about it.If you want blinds, go literally anywhere else. If you do it yourself, youll save yourself more money and time. This was a waste of time.

At least twice a day, sometimes 3 to 5 times a day I bring my Business to Home Depot... They deliver with in stock products I need 95 to 98% of the time.

Very easy; pick my item, purchase, leave.

Got moving boxes here at good prices

Great, super above average Customer Service !!!!!! The lady in Appliances made my day :)

The best wood section in the PNW including a fake reclaimed wood section (new wood stained and treated to look like reclaimed wood).

You may find any things you need for your home improvement projects

The staff was helpful in pointing me in the right direction for the I items I meeded

Good stocks and staff