The service is very good! My engine blew on my car. The warranty covered it and they got me set up with a rental immediately. I was treated with empathy and kindness. I was told it would take about two and a half weeks to get my car back. I got a call a week later telling me my car was ready. It drives like a dream now and feels better than the day I purchased it. THANK YOU.

I just wanted to say thank you to Kia at Cherry Hill. Everybody from Steve to Stan and the finance department to everybody in Kia is treated like family. I give you a 5 Star rating 🌟. I also would like to thank you Stan not only are you genuine and a gentleman, your approach is quite and relax like your music. Their was no pressure with him at all. Not only did you make me happy. I left with a sense of happiness.Thanks also to the sales Manger for his assistance and staying true to his word it was quick and painless. You are appreciated in what you do and you truly care. I love my dream car shopping at Kia was one of my best decisions I made ever.

I went in for an oil change. The first one since buying my certified used car from Kia of Cherry Hill. The service is top notch. Would definitely recommend to my friends and family.

Was taken care of by Matt Smith who also sold my boyfriend his Ram pickup at a sister dealership a few months back. His dedication to the customer is second to none. Like for my boyfriend, he went above and beyond to satisfy my needs and questions pertaining to my purchase. The rest of the team at Kia was warm, friendly, and driven to make my experience as painless and easy as possible. I cannot recommend Matt enough to anyone looking for a vehicle. And with the rest of the team there, you will be in great hands for sure.

BAIT AND SWITCH! BEWARE!!!On 8/31 I found a listing on the website that said new listing- it fit all of my criteria perfectly! I called right away and made an appointment on Tuesday the 31st to come in on Wednesday the 1st to look at it, with the intention of buying it that night. We arrived on Wednesday to be told it hadnt been through safety checks and detail yet so we couldnt see it (a phone call before we drove there would have been nice). We were promised by sales team Joe and Randy they would rush it through checks on Thursday and call us when it was ready. We called on Thursday late afternoon since we hadnt heard from them and was put into Joes voicemail; no call was returned to us. Monday, 9/6, I received a text stating the car was ready for us to look at; I said we would be there within an hour. We were greeted by Joe who turned us over to Katrina. She copied my license and insurance, I gave her the loan info from my credit union and she went to get the keys. 10 minutes later she comes back saying there was already a sold sign on the car but she would look and see if there was anything similar there- I already knew there wasnt. This, in my opinion was 100% a bait and switch- HORRIBLE BUSINESS PRACTICE!!!!!

I came in with a sales appointment and in my way in my car’s check engine light came in. I knew it was a Saturday so service department would be slammed but was worried about driving car home. Josh was able to look at my car right away to tell me the problem. I never thought they would be able to fix it same day but was grateful to even get the diagnostic test but they were even able to finish the fix that same day. They were really busy and I appreciated the honesty about the issues and them being able to service it the same day. They were not pushy at all which is also really appreciated. Josh simply stated what he recommended that day and what to do soon. His honesty and pleasant demeanor is why I did it all the same day. I wanted to make sure his department got my business.I also had my sales appointment with Jay Waters. He was great and not pushy at all. He was also understanding that I was worried about how much my other car was going to cost for the day. There was a lot going on for me that day but he was patient and understanding. I got a great deal and super happy with the new car! Jenna handled the closing paper and she was super friendly as well. This is the second car I purchased here and not that I want to have to buy a car any time soon when I do I will be back.

I was there early they had the car I inquired about on line, Ive had it for a month now I really like it

The staff was very friendly and accommodating. Answered all my questions and worked with me to get a good deal.

Superb experience. Easiest, most efficient car purchase ever. I never thought I would buy a car so quickly. We saw the features we wanted, along with the color available so drove one hour+ test drive. Perfect. Have the credentials and wrapped it up in a couple hours. Except for the see it touch it drive it we feel is necessary we could probably buy having it driven to us next time. Kudos Jay!

After weeks of shopping around, I scheduled an appointment with the Kia of Cherry Hill. Upon arrival everyone at Kia was super sweet, I was greeted by Randy who was full of laughter and plenty jokes. My saleswoman Katrina was beyond prepared with a list of vehicles to show me per our conversation earlier that morning. I had my heart set on something that was a bit out of my budget and they did the best they could to work with me. Their team was amazing and I left there an owner of the car I really wanted. Thank you for making this a painless process and a joyous experience for me.

Andrew was amazing! Helped me with everything I needed for my maintenance and took in consideration for my long wait! Excellent customer service and goes above and beyond! I also wanna mention Josh that works up at the front desk that helped with my battery changing/towing! Also excellent customer service! I applaud Cherry Hill Kia for its services! Treat your employees well and appreciate them in every way! They are adding assets to your overall business! Andrew & Josh 👍🏽

The overall work was good. However, I had an appointment to get a 15k service (oil change, tires rotation, etc.) and I waited 2.5 hours. Despite having an 11am appointment my vehicle was not taken in their garage until 12pm. The price was a tad high but thats expected when you get your vehicle serviced at the dealer. But when you are paying premium prices you dont want to wait 2.5 hours for routine services.

Everyone was pleasant and accommodating. Ryan was familiar with my preferences in regards to my vehicle, and worked diligently to get me in it! Jenna was wonderful at sealing the deal and getting me on the road!

Our sales representative Frank was excellent. He was patient and took his time explaining and demonstrating the different features on the truck & how to use them. Frank made our experience very smooth and pleasant.

The repairs were completed timely and there were no issues. Everyone was very professional.

Great people to buy a car from. Usually getting a good deal involves a good bit of aggravation. Not here. Jay was very professional. When I didn’t want to close the deal on a car in stock, he found me the one I wanted. Also overheard other sales people being very helpful with other customers. None of the tricks to “lower you payment” while sticking it to you in the end. I buy a fair amount of cars. These guys are right up there with a Mercedes dealership as far as ease of purchase.

Kia cherry hill was excellent. I love my new car. They gave me a great deal. Everybody was so professional. Sam Ibrahim, my sales rep, was the best. Highly recommend.

I had a wonderful experience thanks to Andrew, the consumate professional and all around nice guy! He kept on touch by text so I was always aware of what was going on. He also found a coupon that brought my bill down $50! There was no pressure to do all of the recommended services so I see why my Philly mechanic uses them for parts and advice about Kia repair. Wonderful experience...thanks so much Andrew!

My experience at Kia of Cherry Hill was flawless. My sales rep, Janaya Harris was absolutely amazing. She was very attentive and worked with me to get the vehicle that fit my needs. If you go to Kia of Cherry Hill, be sure to ask for Janaya. You will not be disappointed! 🤗🤗

We brought our 2021 Kia sorrento in for a recall. Appointment was set up in a few days. When we brought the car in Andrew was very quick and professional. We also had a oil change and service the service manager George had us in and out of there within an hour. Waiting area was very clean and comfortable, with complimentary coffee and donuts. Very good experience. Love my Kia!!

Great service….very happy. Everyone made you feel welcomed especially Andrew in service. I would definitely take my car back next time I need it serviced again. Thank you Kia of Cherry Hill.

I needed to have my vehicle checked out and Andrew was very helpful. I didn’t have an appointment but he was able to accommodate me. I was totally pleased with the service.

Andrew and the service team are AMAZING!!! My daughter broke down while in NJ (we live on Long Island NY) and they did everything possible to fix and get her car back as fast as possible and stayed in touch with us every step of the way . Thank you all very much !

You guys did it again!!! I could not be any happier with my purchase! And the process. This is car #3 I have purchased through here! I had my heart set on a Telluride for over a year and Stan made it finally happen! Thank you !

Wonderful experience! Salesman Dan Elmer could not have been more friendly. Genuine care about the customer is sometimes hard to find these days. Dan took the extra time to make things right for me. Buying a car is always a customers decision, not the salespersons. Dan, very patiently explained the cost/benefits of each vehicle that I was considering purchasing. NO PRESSURE to decide one over the other.Thank you Dan for a great car shopping experience. Will be back to see you again.

Steve my service writer was AWSOME!!!He kept me well informed during my extensive service. He arrange for a driver to pick me up and had the car washed and ready to go.He was the best service writer I have ever worked with !!!

My experience at Kia of Cherry Hill was the most pleasant of any car purchase I have made. Everyone was professional, competent, and very personable - especially Stanley and Jenna. Thanks!

As always, the people at Cherry Hill Kia are courteous and professional. I get good service and have no complaints. My thanks to all involved!

I went in for an issue with my A/C not working. The Service Manager, Steve, gave me a few scenarios that might have been causing the problem and an estimate of how long I’d be waiting for a diagnosis. He was right on the money. Also helped me with an issue regarding the ballast on my headlight, where I could look for parts, etc. All in all it was a great service experience.

Katrina was great!! She really listened to what our budget was and did her best to get us to that. Randy also helped, randy and Katrina were a great team in helping us get my dream car !

Sean M. Helped me search for the car I wanted. Even with the crazy car market right now he was able to help me find exactly what I NEEDED and WANTED. Highly recommend Kia of Cherry Hill and highly recommend Sean as well. Great service and cars!

UPDATE - THE TRIPLEX MANAGER BILL CONTACTED ME THIS MORNING AND HANDLED THE ISSUE. HE WAS OUTSTANDING. RESOLVE IN LESS THAN AN HOUR.SINCE BOTH SALES MANAGERS ARE IGNORING MY CALL (Joe ignored returning my call 2x yesterday after he promised to and todays just refused to pick up the phone) and the GM just happens to be off today I am posting the exact same email I sent here.....I need an immediate phone call. Your sales managers are ignoring my calls .. title is ignoring me and the only one trying to help is a cashier.I am on my second set of temp tags EXPIRING TODAY. I have called for 2 weeks because you are having an issue getting the title from the other bank. There are 2 major issues1. I am not allowed to park on my property if expired IN ANY WAY.2. I work in a gig economy businesses so regardless if Kia is saying they will pay any tickets due to this...I DO NOT HAVE THE LUXURY OF ANYTHING ON MY MVR AKA NO TICKETS.I need another set of Temps (doubt that can be done cause only allow 2), a dealer plate till fixed, a loaner vehicle or we need to discuss this vehicle being returned IMMEDIATELY so I can get in a usable vehicle.My number is available for you in the peraonal.emails.sent.I will await your call.

I had been car shopping for months. I was looking for something used. Logan was the first person that didnt just toss me the keys and walk away. He looked at the car with me. He didnt pretend like it was perfect and told me what work it would eventually need. I actually felt like I really knew what I was getting. Given its age the car was in really good condition. It was a pleasant experience. The only reason I didnt give 5 stars is because it took so long for a finance person to become available to finish the process. It was a really busy Saturday and they only had 2 finance people working. Having said that once Jenna did become available she was clear and thorough. She made sure I knew exactly what I was signing and what it all meant. With a third finance person on staff the process wouldve been perfect.

Came here for a oil change and tire rotation/balance service. Arriving, the location was too chaotic for me. I couldn’t easily identify entrance/exit signs or even the service station area. I had to call to figure out the proper area to park. When I got inside, Andrew is SUPER delightful to talk to and very detailed in service descriptions and amenities while you wait. He did let me know that services were backed up and it should take no more than an hour. I waited for about 1hr. and 40 mins. to get my car back. Leaving was just as chaotic. Tow truck and customers double-parked all over. I had to maneuver backwards to get out of the lot to leave which was kind of annoying. Don’t get me wrong, once your in there, I don’t doubt that they will take care of you but I was annoyed with the logistics of the facility.

Great service from the moment I pulled up and the lot attended greeted me and checked me in to the moment that I was handed my keys when done. Kudos to the management for making this a first class dealership!

I just purchased a brand new 2020 Kia Soul and I could not be happier. From start to finish I was treated wonderfully by Sean(my salesperson) and Tom. They made sure I was informed on the vehicle and picked out the correct one that checked all my boxes. When it came time to close the deal and fill out paper Jenna walked me through while keeping it quick and simple! Overall I can not recommend the team at Kia of Cherry Hill enough.

Steve was very informative and helpful! My car came back to me in great shape after maintenance was performed as well as some additional services for my older Kia. I also didn’t feel as though I was being forced into any service and was provided sound advice.

Had a great experience getting our new vehicle at this location. Our sales associate/ally was Ryan. We came in with a goal in mind and Ryan was incredible with meeting our needs answering our questions and just being patient and understanding. Zero pressure and a no “bullshit” approach with complete transparency. I highly recommend coming to this location for your next vehicle - be sure to ask for Ryan!

I arrive late for appt. They still got me right in, supplied transport back to house. Kept me informed, picked me up to get vehicle. Nice

I worked with Sean McDevitt. He was easy to work with and was able to get me into my new truck at the price I needed. Sean is the man!

First time coming to this location.. very pleased with the service I received! Very fast and efficient!

It was fine except that when I left my tire pressure light came on again and now I have to make another appointment.

We just purchased a Kia Sorento from Kia of Cherry Hill and the team was extremely helpful. From the moment we walked in they were polite, knowledgeable and accommodating to our needs. A special shout-out to Jennifer in finance for going above and beyond and answering our endless questions. If you are in the market for a new car, Kia of Cherry Hill is the place you should visit first.

Walked in just to see wat we could get into service was great

The entire staff was excellent as always I have sent several relatives to purchase vehicles and will continue to do so😎😄

I had a service appointment here for a recall. The scheduling process was very easy and efficient. The appointment itself went well. The staff were friendly and the work was done well. The service center was very busy, so the repair work did take longer than it might have otherwise. I would take my car back here for other KIA specific work.

Honestly could have had a better experience, especially when I didnt give them an easy situation to start. My car had been seriously acting up for a week, almost becoming dangerous to drive and refusing to shift at times while losing speed, until it finally threw a check engine light on a Sunday. Desperate I showed up without an appointment at 7:30 in the morning the next day to plead my case. Andrew was able to take me in even though they were completely booked that day after seeing it was a pretty serious issue. After some time they found that the fuel pump needed replacing, luckily in stock and under warranty. I cannot explain how thankful I am and the level of help and customer service I received from Andrew.

Sales staff greeted me when I walked into the door. The people who helped me where great, from sales to finance dept.. As with most places these days, theres a no haggle internet price and they stick to it. If you plan on walking out the door, your going home or to next dealer. The price of my vehicle was the lowest that I could find in a 10 mi radius and it was presented well. The people who helped me know who they are so thanks agasupport.Love my suv.

I take my car here because the service advisors are friendly and dont take advantage of you. Turnersville KIA is 5 minutes away from me as opposed to Cherry Hill Kia, which is 35 minutes away. Thumbs up to the staff here at Cherry Hill Kia!

My Experience with Kia at Cherry Hill was Amazing. Everyone treats you like family especially Rita the salesperson. Rita thank you for everything and god bless you!-Eric Molina

The staff were kind and helpful when I got my tuneup. Id definitely come back here again.

Took my car for service. Very kind and accommodating staff.Their client service waiting area is way too small and cramped. I sat in the show room while I waited.

Staff very informative and helpful! I recently switched to this Kia dealership and they were exceptional! The service department makes routine servicing tan the easiest experience!

I dont allow anyone but the dealer to work on my can and Kia of Cherry Hill makes it a pleasant experience. They already greet you with a smile and explain everything in detail.

We buy all of our cars from Kia of Cherry Hill. Danny Elmer, our salesman, has become a family friend. We look everywhere and then buy from here. I send my family and friends there too.

Everybody was extremely helpful, polite, and professional. I’m not from the area and they made my experience a memorable one compared to the Kia in lake charles. I swore I would never get another Kia after dealing with them the priority focus is how to get over on people…anyway after visiting this location my mind has been changed and I’m so thankful good people still exist.

I didn’t feel welcomed/valued as a customer. AND, maybe it was just been a bad day for the employee that served me, but they lost my keys which prolonged my stay for hours. If my keys weren’t lost my car would have been serviced way sooner; my extended visit was highly unnecessary. All the workers seem to be juggling too much at their desks. It’s messy, unorganized, and management should probably enact steps to make it more organized and professional. All of that being said, the only reason I rated this place two stars was because they will wave the diagnostic’s fee on your car. If my car has serious issues I would come back here. But if I needed an oil change or break lights fixed, you can definitely find a better shop. Do a little research or fix it yourself. I promise you, you won’t regret taking the extra steps.

Service Manager set realistic expectations to fix my wifes Seltos. Told me when he was going to follow up and he did. Good experience through a stressful situation.Thanks!

Unethical. Unscrupulous. Unworthy of your business. Drove an hour to see a car. I was told on the phone that the vehicle price was 16.5k. Get there and find that price is cash only. They wanted near 20K.Absolutely not mentioned by the sales man I spoke with earlier, Cars.Com or Autolist. To boot this so not CLEARLY stated anywhere on the dealer site. You need to scroll down to a small fine print section. I told the sales manager this and he says he cant train all his sales people to mention the cash only caveat. Cant or wont? Im sure this is a common bait and switch practice. Its a disgrace customers have to waste their time with poor human beings that try to fleece customers in the guise of a hot market.

Stan and Traycee took care of me like I was family. They were confident in the packages and products available to me and were both professional and welcoming. Happy to recommend to anyone

I made a service maintenance appointment at CherryHill KIA and, from start to finish, I had a very positive experience. Customer satisfaction is their main focus and they succeeded 100%. I highly recommend.

I would have given 5 stars if they had a bigger lot to make it easier to arrive and leave the location.

I brought my new Telluride from them only only only because of the hospitality, customer friendly, warm and welcoming personalities they displayed to me when I walked through their doors. I not only found great sales ppl there, I actually found new friends ....

Just picked up our new ride, my salesperson was Dery Santos and he was a pleasure to deal with. I went in knowing my budget and was very happy to seal the deal. Dery was knowledgeable, professional and a pleasure to work with him. If you are looking for a Kia I highly recommend him.

My experience with Kia was excellent they had us in and out within a timely manner just love the way the business run I would say Kia is the best and thanks so much until the next time bye

Where do I start with Kia Cherry hill? I always felt like family when I had to get maintenance on my car. As a female, finding a trustworthy team to fix my car is extremely important to me. They always thoroughly explained everything to me & gave me options. Unfortunately, I’m moving outside of NJ . I wish I can bring them with me. I love you all& I wish you all the best! I would highly recommend!!

My husband and I had a great experience at Kia of Cherry Hill. We showed up and by pure luck or maybe fate, they had exactly what we wanted. Dan Elmer was our salesman and he made the process smooth and easy. We 100% recommend.

Sam was very professional and did a great job getting me the car that fit all my needs and wants

Josh Swanson was the most helpful worker I’ve ever worked with, very efficient and a great guy.

I got my first car from them in 2019 no problem with Henry the car salesman at the time. When I when back this June 19. When to car salesman jay waters and he’s not professional at all I when in for the telluride but it was out of my budget so I settle for the Sorento. I order the car on June 19 I call every week for 5 weeks they wouldn’t even take my call kept sending me to the secretary. and they still didn’t have it when I when to get my deposit back on July 12 so I would recommend going there at all.

I originally took my Sorento to Kia on the blvd in Philly, and they said the problem was fixed. But the next day it was still not working correctly. So I choose Kia of Cherry Hill. It took a few weeks, but they didn’t give up until the issue was totally resolved. Thanks guys for your due diligence.

Fast service, super friendly staff

They got my car and my wifes car in at the same time since we were driving from Delaware for recall service. Got us both out in minimal time. Waiting area is clean and nice with coffee and doughnuts. Very friendly staff. Top notch place.

The sales staff provided excellent service and customer care. It was a great buying experience!

Always met with smiles and awesome customer service. Sam was cool. Rick too. I wish I knew the service rep who took my car but he was great as well. Good job guys!

Had front brakes fixed 5/19/2021. Excellent service.Steve Kee at service desk is professional, knowledgeable, and I trust his suggestions. I really appreciate the shuttle service. Peace of mind is what Kia of Cherry Hill sells me, and I will buy that anytime.Dave DixonCherry Hill, NJ

Excellent experience with Kia Cherry Hill on 2/27 getting a new car. My dealer, Sam, was excellent and took all the time needed to get me in the right car. He was knowledgeable, informative, and overall a very wonderful person to deal with. He, and many others at the dealership, continued the excellent service upon my return for paperwork. This is my third car from Kia Cherry Hill and im sure my next will be from there, too. Thank you!- Andrew K

This dealership refuses to give you a price on a vehicle on their lot. Was told you have to come into the showroom and discuss price with manager. So thiseans they are marking it up well over MSRP.VERY SHADY. Dont waste your time with KIA.

Beware. Refused to discuss pricing ahead of time. I get to the dealership and they tell me prices are 20% over MSRP. Terrible experience.

Friendly staff. Matt was very knowledgeable about the Kia line up. Tracey in finance was especially great to deal with! Overall good experience.

The experience of purchasing a new car went smoothly as possible. The dealer who helped me, Ryan Marche, was very kind, friendly, and professional. He showed us how the new car worked and ensured we were being taken cared of the whole time.

Kia of Cherry Hill does a great job and getting you the best deal on some of the hottest cars and SUV’s in the market. We bought a Telluride and leased a K5 in the fall. We just went back and leased a Forte for our oldest child. They get the deal done. 10yr, 100,000 mile brings the peace of mind you want. Biggest selection around.

Amazing service. Very personable and fast.

I got an email about a recall for my Kia Sportage so I took it in to Cherry Hill Kia where I got my car. Everybody there was so helpful. They were more than accommodating about giving me a shuttle ride home, they were all pleasant and informative, they took care of the recall quickly. Thank you Cherry Hill Kia!

I was both my car week ago. Logan is the best professional saller. Very peaceful and provides honest information about the car. Doesnt try to sell at any cost. Thank you and good luck👏

Appointment was quick and easy and met my expectations. highly recommend Kia of Cherry Hill

Tracy, Tommy & Danny were amazing. I was in and out quickly and love my new 2022 Kia Seltos.

Very, very hospitable... professional...timely... attentive to customer concerns...Will M.

Great, friendly service when bringing my car in for service. Kept me updated and informed and had car out quickly.

Wonderful experience!!! They remembered me after 3 years away, gave me a great deal on my car’s check up, made payment easy, and were so friendly and accommodating! Thanks to Steve and the crew for keeping my lovely Soul safely on the road!!!

Very polite very respectful didnt take long love my service

I came in without an appointment, and they were able to look at my car quickly, and then able to fix the problem the same day. The waiting room was comfortable enough. The service desk kept me informed of what the cause of the problem was, and how they would fix it.

The intake rep was very accommodating and very informative about the matter the staff was courteous the space was clean and The tech was very knowledgeable and was able to impart that information

Very professional and takes great care of customer!

Fantastic salesman and staff. Got me in and out with a new car and a good price. Highly recommend stan great guy.

Sean was my sales consultant and he was awesome! Very nice, helpful, and professional throughout the whole process. He explained the features of the car including the Kia Access app and walked me through getting it downloaded. I couldn’t of had a better car buying experience at Cherry Hill Kia!

I found what I was looking for within 5 minutes and was introduced to salesperson Rita Spiritoso, who I would highly recommend. I was with a buddy who came from the Poconos, more or less just hangout for the day, and Rita made us feel very comfortable.Tracy in finance is a doll. My circumstances may have been a little different than most and I found the process (not the people) a little annoying. Management of Cherry Hill Kia please work on your process. You have good people in Rita and Tracy.

My sister bought a “certified” forte from CH Kia about a month ago. A few weeks later we got a call saying they could not get the title for that car so they were putting her in a “better” car for the same price. Immediately after my mom and sister arrived they were treated as if they did something wrong. The car they tried to put her in was not what she wanted and had issues with the rotors and the body. They did not offer for her to look at any other vehicle and threw a fit when we decided we wanted our trade in and check back. These were the most rude and disrespectful people I have ever come into contact with, and I have bought from multiple other dealerships in the area with ZERO issues, including turnersville Kia. Save yourself and hassle and head down to turnersville for your next Kia.

Cherry Hill Kia made it easy. No pressure, no BS and a better than fair price.

Courteous sales team, very patient and took their time explaining vehicle details and ins and outs of the car buying project. Very family feel. Logan was incredible to work with. Finance team worked hard to get us the best rates, and worked with our crazy work schedule to get paperwork finalized. Overall a great car buying experience.