I had a lovely experience with Eric. The process was extremely seamless! He was a fantastic communicator and truly made this enjoyable. To boot, I actually live on Long Island and got my new wrangler delivered to my driveway! Super convenient.

Update 8/24/21I visited the service center for an oil change and tire rotation and was sad to see that Jay no longer works there. I want to be clear that my review was based on HIS service to me as a customer, and HIS trustworthiness. Ive knocked off two stars as I did not find the new guy to be very personable. There was also a 15% increase in the service. I guess Im no longer motivated to drive out of my way to this dealership.I cannot say enough about the service dept at this establishment. I did not buy my Cherokee here, but I have been returning for service for 4 years after bad experiences elsewhere. Prices are fair. Customer service is extraordinary! (THANKS Jay!) Most importantly, I trust what Im told, which is not always easy in a field where customers are frequently taken advantage of. Bring your Jeep here for your maintenance and repair needs. You wont regret it.

I cannot stress enough the experience I had at Claremont CDJR and how awesome it was; Eric, Jeff and Andy went well above and beyond and were awesome to work with. They care about giving their customers a positive experience and making sure you’re truly happy in your purchase and put you, the customer, first. I highly recommend them over any other dealership, they’ve earned a lifetime customer from me and their customer service and experience widely separates them from the rest. You guys rock!

Had our jeep detailed here and it was the worst experience it looked like Helen Keller could have done a better job it wasnt vacuumed wiped down and the outside wasnt washed I mean I have a 12 year old who pays better attention to detail. We dealt with Mark in service and he was a pleasure to deal with if you like to sit on a cactus. I will have to say that when we go to upgrade to a new Jeep or when we are looking for our new Challenger it will not be here

Great service. Trade was made so easy.. was very surprised.

We walked in over the weekend just to look and ending up leaving with a new Jeep Grand Cherokee! I cant thank Cody, Andy and Eric enough for all they did this weekend to make this work. I was not expecting to be able to pick up my car on a Sunday when they are normally closed. It was great to talk to real people and not be pushed into something, they really worked with us and for us with getting me into the jeep I wanted. I highly recommend this dealership and the people I worked with! Thank you Again for going above and beyond!!!

They pressured me and made me think I was getting the best deal. Also wasn’t my first choice of color I wanted. Was there several hours.Wouldn’t recommend them.

Pleasant easy people to work with. Great experience and will be a returning customer.

Excellent recent buying experience, good faith negotiation process with many in-stock vehicles. No “market adjustment” driving costs above MSRP, unlike other dealers.

2+ hours for oil change, air filter, and state inspection. Did not have any filter in stock for a Dodge Ram even with an appointment.Waiting area is smothered with aftermarket parts (rims).Service writer did their best to make my excessive wait better with a discount... They did try.Definently not up to Lamberts Standards.

Awesome job fixing problem and awesome people thank you.

They need to learn from McGee how to value customers!! We got better deal from Mcgee Toyota in Springfield!!

It was fine got what needed to be done and employee jason at service desk was nice as always.. BUT I give a 3 star because theres a sign that said masks were required BUT no employee OR customers at the time I was in there had a mask on, I was only one it seemed..

Great service. Ive been a customer since 1989.

Great customer service, worked with us, via phone, they stayed after hours, got the jeep i wanted.

My husband and I were immediately comfortable with ALL the staff and service staff. Genuine humans!Kayla Adnams, Sales Representative did a fantastic job and made us very comfortable searching for our new Jeep. The deal was dead on. No BS or pressure. Super excited with our new wheels.

Friendly people very knowledgeable

Great service. Ask for Jeff

Great experience from initial contact via email to final transaction in person. Matt Maki had complete transparency and earned my complete trust. A couple minor details were taken care of as promised after the purchase and one issue that the Lambert team took care of post sale. Jim LaRoche (Asst Parts Manager) got a replacement part quickly and because of he distance i live from he dealership, Jason Greenwood, Service Manager delivered and did a driveway installation (Who does that)! They all went above and beyond what was expected. I highly recommend Lambert Auto........ go see Matt!

Great place to buy a car. The easiest time Ive ever had buying a car. Theyre up front with their pricing, they dont try any of the usual dealer tricks to try to get more money out of you and when theres a problem, they take care of it right away. The service department is also excellent. They know their stuff and they dont waste my time or money.

They dont even know how to service a transmission in a jeep

Parking can be a challenge.

Most disgusting Management I have ever dealt with. I WILL MAKE SURE EVERY SINGLE PERSON I TALK TO DOES NOT BUY FROM YOU OR EVEN CONSIDER THE THOUGHT OF A VEHICLE OFF YOUR LOT.

A big thank you to Mark Perry for working long and hard to design and build the exact truck my wife and I were looking for. Thank you to Selina Fowler for helping us answer questions while Mark was working with other customers, you both definitely helped make the experience friendly. Thank you to John Lambert for talking to me personally and getting us into the dealership, we are really enjoying our new 2019 Ram Big Horn.

The first time we came here for an oil change and had an issue with a Chrysler package we had bought in Florida. The package we bought was not being honored.We were contacted by John and went back and between John and Jay they were able to help us with our Chrysler oil change package. We appreciate them reaching out. Thank you!

Always very attentive and customer oriented. We are on our 11th Jeep! Would easily refer friends to Lamberts for sales and service.

Their service dept. was courteous. The work on my Jeep was done as promised. The service manager made a point to go over the work with me and explain a unique situation related to my cars service needs.

I was very pleased with the purchase of my car. I wanted a used one with low mileage and John Lambert found the perfect one for me. He helped me to set up the blue tooth and took the time to answer all my questions. His staff are all professionals and they have a great selection of new and used vehicles to chose from. I would definitely go back.

Thank u for fixing my problem amazing work

Jay did a great job handling a warranty repair efficiently as could be. Ive been a Lambert customer for more than twenty-five years and plan to keep coming back.

Very attentive to details

Had an amazing experience here! I had been experiencing issues with my Jeep Comass and called to make an appointment the day before and they were able to squeeze my car in! The people were nice and the mechanics were thorough

Best place hands down to get ANY vehicle serviced. Knowledgable, helpful and reasonable. Not going to sell you what you dont need. Highly recommend them.

Chris Lewis is a salesperson salesman! Courteous, considerate, patient and professional, I wish I could buy all my cars from him. Mr. Lambert (the owner) came by the office just to thank me, looked me straight in the eye and gave me a firm hand shake (I trusted him right away, thats when I knew this is a different kind of dealership). Deanna in finance could not be more delightful and helpful. Her friendly and engaging personality with knowledgeable straight forward information was a God-send for my wife and I. We were made to feel so welcomed and relaxed, we were tempted to move to New Hampshire that very day! Everybody that worked there, the whole staff, was the same way just excellent! The best people, the best place to buy a car and one of the best experiences you will ever have in your life. Yes they are that good! P. S. The car was actually better than advertised!

Best service & parts departments around for hundreds of miles. Honest sales folks too 🍻

Saw used vehicle on website. Went to look at it. Test drove it then were told it could not be inspected by them and if we bought it we couldnt get a 20 day plate to drive it off the lot, would have to have it towed. They couldnt tell us what was wrong with it and were asking $11,350. Decided not to do business with them.

Friendly and very professional auto service. We always service our work/personal vehicles here and would highly recommend to anyone!

I first started taking my 2008 Jeep Wrangler to Lambert for service about two years ago. I had a pesky intermittent start issue that turned out to be a recall on a known computer issue that a different dealership in Lebanon, NH (Miller) could not figure out even though I googled and found the service bulletin and presented that to them. Anyway, I decided to go the further distance (an additional hour round trip) and tried out Lambert. They fixed the problem and since then Ive had awesome service from them every-time my Jeep has needed repair. They have figured out some vexing and hard to diagnose problems and always are very communicative and right on with their estimate expectations.Last Friday I stopped in after hours to pick up my Wrangler from service and I got a chance to meet John Lambert the owner. He took the time to speak with me about my service experience and gave me a personalized intro to the new Gladiator. Thanks John!Ill definitely keep coming here for service, and when I purchase my next Jeep Im planning to do so at Lambert.

I took my 2011 wrangler to Jay and Dustin in the service department and I couldnt be happier. They took the time to listen to the issues and explained all the options without trying the high pressure upsell that nearby dealers has tried. They were courteous, fair and most importantly my jeep is back in action! Would definitely recommend!

Great dealership!! Would not go anywhere else!! Very nice people!!

Great people and great process. Definitely look here for your next car

First jeep I bought 8 years I had a great experience, went in today to look at trading a dodge durano for a ford f150 on the lot. The Ford dealership down the road offered me 17k for my durango but couldnt get numbers where I wanted. Stopped at lamberts to look the f150 they had and was offered 11,500 in trade from a dodge dealer. The guy who did the appraisal said he wouldnt budge and they were giving wholesale price becuse my car has a hemi V8. Will NEVER go back.

A superb group of people make this dealership unlike any other!Everyone involved in my purchase went above and beyond.Thank you all!

Ease in buying. Good selection. Nice atmosphere.

EXCEPTIONAL SERVICE, GET YOUR CAR SERVICED HEREYou should have your car serviced here, for anything and everything. The service is absolutely exceptional, the prices are extremely fair, the men and women that work here are kind and know what they are talking about.We were driving up from New York to Stowe when our car completely broke down. The towing company/repair shop the car initially landed at said my car would need an entirely new engine. I can only say it was a miracle that brought our car to Jay and his team for a second opinion. Jay reviewed the car and said he would be able to replace a few parts and get the car working again – for literally 1/10th of the price. His colleague Stephanie worked relentlessly with our (terrible) warranty company on our behalf. Everyone was extremely responsive to us, empathetic and hard working.Jay went ABOVE AND BEYOND for us. He not only correctly diagnosed and fixed our car quickly but went the extra mile. The only train we could catch up from NY got in at 6pm on a Saturday – two hours after closing time. Jay met us at the train station with the car and explained everything to us again in person.Without going too much into the details, we put ourselves in a bad spot when we made a stupid mistake with the car later that night. On 8pm on a Saturday Jay answered our call and helped us, out of the kindness of his heart, way after working hours.Jay and his team are kind, incredibly trustworthy, reliable, they will not rip you off and they know exactly what they’re doing. We would highly recommend working with Jay and Stephanie to have your car serviced – anything from an oil change to serious maintenance work or repair. You can trust this team 100%. If and when we are in that area of Vermont/New Hampshire again we will come back just for an oil change and to thank them again– I never want to have my car serviced any where else. This service and knowledge is truly unparalleled. Do yourself a favor and get your car serviced here!!

Car wouldnt start on a cold day. Walked in with my reg and they drove me up the road to jump my car! Cheep and professional. 10/10 would use again

Terrible service! Dropped our truck off and picked it up 4 days later and the service light was still on...

Went to Lamberts auto we have a lease but dont want to go higher on payment . Lambert sales staff and owner did not waste time and were HONEST . Try told us we would be better off waiting till February our anniversary or have a payment thats we were not comfortable with. They just made a customer 1st place ill stop when car shopping!!!!THANKSMATTHEW KINSON

A+ Dealership. Good People!

Nice selection of vehicles and some really good discounts on their used items!

This was a recall. Truck went in on time and was ready under time expected. Very pleased with service

Moderate sized dealership, but the sales guys are very knowledgeable and they can offer the deals the big dealerships offer!

Nice small dealership with very friendly staff.

Lambert Auto truly is the premiere auto dealership with the hometown feel - great vehicles, great sales people who *never* pressure you - just all around great!

Service department is great!!! Kudos to Jay!!!

GREAT ..CUSTOMER SERVICE WAS GREATTHANK YOU......

Ok

Organized good proffesionalism. good experience

Very helpful with the purchase of our Ram. Very happy with our vehicle!

Very Disappointed. Went in last Wednesday ( 4/10/19) was looking at a New Cherokee. There was a miscommunication on me wanting to stay at my current payment, I knew I was going to be a considerably more than were I was now. Was told by my sales representative and the sales manager they would work on it in the morning and I would hear from them ... 6 days later still no reply! Hard to see how they sell any cars with that model.

Good company

Love our Jeep Wrangler and Lambert staff!

Service is spectacular. They handle your car as if it was theirs.

Always a good deal with Mark Perry.

Great place to heavy vehicle serviced

Great group of sales and service people!

Honest sales, great service, all LOCAL!

They are very helpful and friendly!

Good work.

Best car dealer in NH & VT

Good unpressured sales

Great service department

Quality service department!

Great service.

Great customer service

Great service

Too rich for my blood.

So friendly

Great experience

Good so far started using ram of claremont because Mcgees bought out Kellys of Springfield there service department is a nightmare