Tried getting a hold of these people multiple times and no one ever answered the phone. Dont bother wasting time trying to change your service over. Unfortunately they lost my business..

We have been so happy with Rymes. We own our propane tank and I have shopped around extensively and found that they do give us the best price around. We have called for service a few times as well and they have arrived quickly, have been affordable and they have done a quality job. They have been a huge blessing! We are thankful!

We have been doing business with Rymes for 10 plus years.During that time each one our experiences have been met with a professional highly skilled staff member.Their attitude towards the customer is to educate and to save costs where available.Their response time is always exceptional.We at Rochester Truck recommend them highly.

Rymes is a terrible company. Ive been trying for over a month to get them to come out to my home and fill their propane tank. Now its 5 degrees out and we have no propane for heat, hot water, cooking and for running the houses emergency generator. I have been calling their office twice a week since mid October to report the very low levels of propane in their tank and to request a delivery. They claim they made ONE attempt to deliver, but the driver decided not to, claiming the driveway wasnt passable due to snow. We have the driveway plowed and sanded. I dont know what more I can do. Now they wont come out unless we pay an emergency delivery fee!

Been a customer since 2001. Commercial building. Service issues in the past and the chance to reciprocate business with a propane supplier that is also a customer led me to the decision to go to another supplier. The in ground tank is owned by Rymes and should have been a cordial tank swap in which my new supplier gave them a new tank of the same capacity. Im told this is done all the time between competing vendors. Not so with Rymes. They refused. I pressed and they finally agreed to sell me the 15 year old tank for $500 more than the cost of a new one! I told them they could keep it and had the new vendor install above ground tanks. Now instead of a shiney new tank in their yard, Rymes owns a 15 year old tank in the ground. LOL

1 day after Rymes moved my propane tanks and re ran gas lines throughout my cabin my cabin was destroyed in a fire. The Fire Department said when they accessed the property the fire was being blown around the cabin from the propane lines like water out of a garden house. The home was destroyed to the point the state fire marshal could not determine a cause of loss BUT it was less than 24 hours after the service completed.Now 3 years later Rymes is suing me b/c they did not pick up their tanks after I, the insurance company, the fire department and the demolition company called them to remove the tanks. They said they did not want to cross the caution tape but never went back.Steer clear & read all the reviews of this unethical, dangerous company !!!

For the past 5 days we have had to fill a pot of water and boil it on the stove repeatedly to take a bath in room temperature water because the company is so slow at fixing problems with no hot water

Always responsive when we need them