Zach is so helpful. He is the WOW factor. I would love to hire Zach but he knows so much about cars that it would be a shame to steal him. Please take good care of the great employees, know the difference.
Went to the AutoZone located in Coconut Creek on State Road 7 to purchase a new battery. I’m a pretty handy guy and typically do things myself but just had hand surgery last week and I asked for help to change out the battery since they offer that service for free. The lady behind the counter named Kay said it’s up to employees if they want to take the risk. She needed to take a look at it to see how difficult it would be which I understand. I have a 2003 Chevy suburban which has one bolt in front and it comes out fairly easy, my 13-year-old son could take care of that in a matter of a few minutes. She denies my request and unfortunately I jump in my car and my car doesn’t start so I am forced to buy my battery here, went inside and purchased it. Asked if I could borrow some tools and Kay seemed aggravated by my asking. Since I am currently one handed due to the surgery I grab the tools and the battery put it on top of the truck and my hand gives out. The battery slides and falls on the floor, it cracked and leaked battery acid all over the floor. Went back inside asked another employee if I can speak to a manager, he asked another employee to help me out. He was great. His name was Travis I think he should be promoted. Seemed to love his job and was passionate about what he does. Because of him I gave two stars, if he wasn’t involved I would give you a -10. Kay needs to find a job that she’s passionate about and it’s obviously not working there or working at all.
I am amazed about those people working at this location. Few times I was there and always I had a great service but today it was just a big WOW !!!! The best customer service I ever had, I was very welcomed and treated honest and professional. Go and meet Zach, he is the best !!! What a pleasure to meet these kind of people!!! Great team, great energy !!! Thank you!!!❤
My first bad review.Great store, bad service from one men at front. I asked him to check my check engine light, he said they don’t do it because of COVID… seriously? We still can blame on covid? if all other places can do it. It was a little rainy, that’s the reason he didn’t want to do anything . I went to other autozone place, they check it for me.
Zach was amazing !! He was very observant and helped me with things i didnt even know i needed . I appreciate him so much.
Very very very late review for your worker name ALI? he help me open my car door. instead of taking my money for his help. he ask for a review for this store. thank you so much for saving me .. and hope auto zone treating you right and paying you good. 😊
Thanks so much to Zach for being so personable and friendly and knowledgeable we had a pleasant experience and found what we were looking for6
Joey tested and replaced a battery in my bus. Kind, efficient and patient. Joey is a super asset to this store. Thank you!
I needed a new truck battery and, after getting a jump, drove straight to AutoZone on 441 near Wiles. I was greeted by Ali who really turned the hassle I was going through into something else. Ali explained what was available and even offered to remove the old battery and install the new one at no extra charge. Amazing professional service. The entire visit was less than ten minutes. These guys are a notch above when it comes to service. I’ll never go anywhere else. Check em’ out, good stuff.
Zach was extremely helpful. Very respectful, polite and knowledgeable about not only the store’s products, but surrounding mechanics where we can get our products installed. I highly recommend looking for Zach when coming here.
The men and lady at auto zone are so nice and VERY HELPFUL! Bought great wiperblades at a good price and they installed for me!Bought a battery, found out I didnt need, returned with no problem! I recommend!
Had a great experience at this location! Staff willing to assist without hesitancy and knowledgeable about products. Thanks Nate for a great experience. Well be back!!
Travis is the best!! Very helpful and friendly.
Such a great experience manager John G was such an awesome help finding the right windshield wiper blades for my Durango. I will definitely be coming back to this store!!
Went in to get get some freon recharge and Louis Cohen helped guide me to the right equipment and how to use it properly. He was very helpful and I will be returning.
Pete was an amazing salesperson who masterfully replaced my car battery. First he tested the old one to determine the condition and yes, it was not holding a charge. He gave me 3 options as a replacement for it and all 3 new ones came with a full price replacement warranty! After choosing a 3 year warranty battery for $169.99, he carefully removed the old and installed the new one. After that which only took 5 minutes, he quickly ran a test for other electrical components and showed me the results. All was good now with my Honda Accord thanks to Pete’s professional handling!! Thanks Pete you really deserve 10 stars!!
Zachary is an amazing employee his customer service was superior he helped us find the wipers we needed and even offered to install them for us, 11/10 customer service and human being! Extremely friendly and helpful
Joey was very helpful. He put on my wipers very quickly and got me out of there in no time.
Zach was Very helpful. Wonderful service
Shout out to sales agent Louis Cohen! It was very busy when I went in but he took the time to listen to what I needed, then took to the right spot and stayed to answer questions until I had exactly what I needed. It’s not easy for a lady to shop at an auto parts store but Louis made me feel respected and like a valued customer.
I’ve always had a good experience at AutoZone, and this was no different. Louis and Clemente were really helpful and not judge when we got the wrong size windshield wiper and needed to exchange. Would highly recommend.
Ali provided an amazing customer service experience from start to finish. He was very knowledgeable about the exact issue that I had with my vehicle and he offered a quick and prompt resolution without making me feel like he was trying to upsell on anything. Best experience Ive had in any auto parts store in the last 15 years and I would definitely come back.
Zach was very polite and very helpful. Great location. Thanks again!
I don’t even know where to start… Zack, Kidd and the store manger Clemente went out of their way to help me Check what was wrong with my vehicle. I went to TWO advanced auto Parts, which were two completely different locations, and gave me two different answers. Here at Auto Zone they took the time to explain to me what could possibly be happening and helped me out to fix the problem. After wondering around for 3+ hours at advanced auto parts Zack Kidd and Clemente solved the Issue in less than 15 minutes. I’m truly thankful for them and the excellent service and vibe that they provide. Definitely an honest and excellent service.
Great place,you could almost find any tool. If they dont have it they can order it for you.
Excellent and professional customer service!!! In and out for a battery exchange and install within 15 minutes. Thank you Ali!
Always looks after meSometimes it’s just easier to deal with real people than on line
Hello I had great experience with Nate he very helpful courteous.. i highly recommend his services he very very informative
Very clean and organized store. The associate Joey helped me with getting a new battery installed in my RV, which was too difficult for me to do. Its always a treat to get help from a kind and helpful person. I highly recommend this store to anyone.
Louis was very helpful in helping us out with our new battery. Definitely went the extra mile for us. Thank you for your help!
I went in knowing I had to get freon but no clue as to which one. Travis was so helpful and patient with me. He looked through the system based on my car but went the extra mile to check under my hood, just to verify. Once I got what I needed, u guessed it, I had no clue how to put it in lol. The manager Ali literally went outside with me in the rain to verbally guide me on how to correctly put it in my car. Travis joined him and they both made sure I kept my eye on the gauge and periodically checked my ac to ensure it blowing cold air. These guys stayed in the rain with me the entire time and I really appreciated that. If your looking for bomb customer service, this is the AutoZone to shop at!!
Louis Cohen was very helpful of selecting the right battery for my vehicle and did a good job of installing ! Thank you for a great service 👍
I would just like to start by saying “THANK YOU” to Mr.Pete. He was beyond helpful. He helped me install my new battery in less than an hour. Even with all the problems that occurred well completing it. I was in a rush for work he help get everything fixed and I even made it to work on time. I really appreciate that. Thanks Mr.Pete.
Nate went above and beyond to also install my battery, even though the other employees did not know how and had refused to try. It was a difficult task to install this specific type of battery but Nate did it without hesitation at AutoZone 4860
Travis at the 441 location went far and beyond to help me and my kids when our battery died. Thank you so much for being there when our families really need it.
Look, its AutoZone. How much can be said about an AutoZone? However, we did go in looking for something we had no idea about and staff was quick, helpful and friendly. So in terms of AutoZones, this one is top notch. I wish I remembered the name of the girl that helped us, but she was awesome.
Excellent customer service! Pete was very knowledgeable, friendly and helpful. He explained everything and answered all my questions. He also installed my new windshield wipers for free afterwards. I will definitely be going back to this location.
I was recommended here by a friend. They’re super helpful and quick! I called and they were able to give me a quote and had the battery I needed in stock. Very friendly and courteous. Ali changed the battery for me and did a great job. Thank you Coral Springs autozone! Will continue coming back for my car needs
I was in dire need of a battery for my 2017 Prius - apparently those batteries are on back order for the foreseeable future?! I called so many places - no one was any help, and it was a holiday weekend!Then I called Auto Zone in Coconut Creek. The guys there quickly replied they had an alternative battery for me. I drove over there and they replaced it immediately, at no extra charge. Both Nathan and the other young man there (didn’t catch his name) were incredibly nice and knowledgeable. Made my weekend!
Big shout out for Travis helping me out with getting my clutch master cylinder replaced for my Honda big lifesaver
I love coming here! Customer service is excellent. Pete was exceptional and he was able to change my battery in my car. This store is going to be where I will go to for all my automotive needs.
Customer service was excellent even though they were busy they still got my parts and helped me get everything I need it. I couldn’t catch the young lady’s name in the night shift she was alone in the store, the young man that works there was helping someone outside she did excellent work. Thank you Autozone
AUTO ZONE #4860 My experience with NATE was very pleasant. The young man was very knowledgeable & took the time to make sure I had the right parts needed for my parts replacement. Nate didnt mind me asking the dumb questions that we all have but are afraid to ask. I wish more employees could be as genuine as nate.
Was okay this store, to me is not like the other to me the worst the employees dont care about helping
Had the parts I needed after searching three other stores great customer service.
My boyfriend and I went to get oil for our cars, and Pete A. was able to help us not only figure out which oil best suited our cars but helped us with the correct amount and filters too! He also taught my boyfriend how to use apple pay. Very patient, good guy!
Kay was great help. Thank you for helping me find the right battery and installing the battery for me first time I see a women install a battery. I gladly appreciate all the help I received today I will definitely be shopping here again excellent customer service
Ali was the best. He gave me all the options for a car battery and advise. He also installed my battery which was so lovely. Ali you’re the best!
Store 4860, Louis Cohen, installed wiper blades at curbside pickup. Good job!
Nathan P took care of us just now. He found out our battery was still under warranty and got us out the door in record time, just what I needed.Nathan, if you read this, thanks for helping us out. Shout out to your excellent service.
Best AutoZone in town. Ask for Pete. The nicest most helpful person on the planet. Totally worth the trip. Thank you Pete !! Your a rockstar
We were served by Pete A on our visit. I can only recommend him for incredible customer service. He went above and beyond to ensure we got the products we needed. If you need help, this branch and Pete are the ones to visit. Top Marks!!
My wife was at AutoZone and was not really sure where to find the parts she was looking for. A very nice employee named John asked if she needed help and went out of his way to help her locate the parts and even answered questions for her. Its nice to know that AutoZone really cares about their customers .
Thank you Kayla for helping me find what I needed for my vehicle. She was extremely helpful and everything I needed for my vehicle it was available. Great customer service I will be shopping in this location more often thank you
Great place for car parts. Awesome service.
Very quick and and wonderful help from Pete and his crew to help me out with minor car problems! Amazing customer service and looking forward for more help along the way.
Went to Autozone today to get wiper blades the young lady there helped me find them and install them for me I asked her if she can teach me and she had no problem showing me how to install them. Thank you so much Autozone you guys rock. I will be shopping in this location more often.
Pete A, was wonderful as soon as I walked into the door he greeted me and was at my service. He was very nice and not only did he find the windshield blades for my car, he made sure he was giving me the correct one; which I appreciate because I know nothing about cars, he installed the blades as well. Pete A. is a wonderful worker I’ll be back .
I called the autozone in Coral Springs in turtle run. Ali answered the phone and was very helpful and polite. I went to the store Ali helped me and installed my wiper blades very quickly . Excellent customer service by Ali. I did not receive the same quality of service from Advance . The store is a little out of my way but they will always have my business. Ali is an excellent team member!!!!!!
Excellent customer service by the young lady named Kaylyn she was a great help I came in and asked for wipers she got me the perfect wipers and she asked if I needed help install them. She came outside and installed them for me. I’ll definitely be shopping here again Thank you Autozone for always helping me =)
Stopped by this store to find a tool to get my keys that were stuck under the drivers seat. The keys got wedged in the carpet opening for the floor vent. They could not be reached by hand. After I told Ali this he asked me to show him. We went toMy car where he proceeded to get on the floor in the back seat and pull my keys out with a magnetic tool.Hats off to Ali!!
Pete A was amazing. He was so kind and helpful. As a woman I really dont know much about cars so its nice to have someone knowledgeable willing to go out of him way to help me. Thanks Pete!
Ok seriously Kay and Zack are pretty awesome they helped me find everything I was looking for. They rock. Thank you.
I had an amazing experience at this location. Pete was super friendly and knowledgeable!
This AutoZone stores offers the best customer service. The staff is knowledgeable and skilled. We have always found solutions here. No matter where we live in South Florida, we’ll always come to this store for our car supplies. If you appreciate customer service and quality work, come here.
Knowledgeable staff Joey was great and assisted me in picking the correct battery for my car and changed it also very happy with my experience there!
Pete worked tirelessly to ensure my battery was installed...never hesitated to offer more than he needed to ensure I was good to go
I want to thank Nate for helping me check my car battery. Even though it has to go to the dealer to be replaced, his friendliness and his knowledge, made stopping at AutoZone after work a joy. Thanks Nate.
Mario thank you so much for helping me with my wiper blades I gladly appreciate it. Customer service here is awesome.
The best shop to buy cars needs..
Just WOW! Went in for a CHECK ENGINE light and to buy some cleaner. Pete A. Was just absolutely wonderful!!! Kind, helpful and totally pleasant. Will be sure to come back to this AutoZone for any future needs. Again, can’t say enough nice things about Pete A.
Fast and easy battery check/installation. Pete was awesome!
Was super easy and quick to get the oil and filter I needed for my car Pete A helped me and informed me well of which oil was for my van. The oil and filter bundle was a good price. Thank you!
Ali was asome help me alot
Mr. Pete A. Presented me with fantastic service. So good in fact, that I will now only come and see Pete for any car-related item I need! Thank you.
My engine light came on my dashboard. Pete went above and beyond to help me. He printed and took the time to explain the results on my Fix Finder Report. He helped me save a couple hundred dollars!
Topnotch Service. Always courteous, informative and helpful everytime I visit...
Always go to Autozone for all my parts, the rewards program is great. Pete was able to take care of me and was very polite knowledgeable and professional. This particular Autozone has improve their customer service a great lot from the past. Thank you Autozone and Pete!!!
Used to be an excellent and well managed store. I bought an Optima battery 2 year ago. The salesman took my payment and who knows what information he wrote on the screen. The battery is now defective and they are now saying that they cant find my information for the warranty purpose. The battery has all the labels pn it that if they really care to help customers they can make an effort to help out and find it. I now stuck with a bad battery and no replacement. Not recommend this store at all
Cant knock autozone. They are usually the place to have what you need when everybody else does not. That has value folks.
Pete was very nice and helpful! I told him what I needed and he gave me great suggestions! Highly recommend this store.
Very friendly, helpful, and knowledgeable staff. The manager Pete was great. Will be back and will recommend to friends.
Joey was so helpful! Needed a new battery, don’t know much about cars and he helped me every step of the way.
Mario was the best. Incredibly friendly and helped me get the right car battery. I was able to switch it out in no time at all. Definitely will be coming back to this location just because of the awesome service he provided. Thanks again dude!
Dont need a new battery they lied to me
Pete is the best! Helped me a lot, guided me on my concerns and I am very glad. Don’t hesitate to visit the shop (Douglas)
I pulled up to this AutoZone hoping to get my car fixed since it wasnt starting properly. Unfortunately, I am a poor college student, so I wanted to avoid buying a battery if needed. Simon B. came outside and inspected my car and saw that there was something wrong with my battery terminals and he told me that was most likely the cause of my problems, and that I probably wouldnt need a new battery since it tested okay. He proceeded to go back inside and ask if he could simply clean up the terminals but he was turned down by the upper management because my battery was a non-AutoZone battery, and said he could only spray terminal cleaner and hope for the best. I couldnt believe that the upper management not only told him that but told him that in front of me. I was pretty upset at first but Simon seemed very insistent that he would attempt to fix this issue despite the upper managements arrogance. He grabbed a can of terminal cleaner and sprayed it onto the terminals and the car started right up, no questions asked. He told me that he could not properly clean it due to his upper management but he said it should be good enough for now, but he recommended that I would get it properly cleaned and get terminal gel next time to prevent anything happening to the terminals. Above all else, he helped calm me down and was extremely nice to me. He is such a sweetheart. This gentleman is an absolute blessing to this store and he is more deserving of an upper management position than most of those people at this store! Treat him good! Only because of him I am giving the store 4 stars.
Luis t. was excellent, very hospitable, loving and kind
Horrible customer service.. I waited in line for about 15 mins waiting to be helped . I came in for a cabin filter and air filter . I was standing in line looking stupid for thee longest only be told told they don’t have it in stock .
Wonderful customer service from Kay. She helped find exactly what I was looking for today wonderful location and excellent customer service. Thank you again will be shopping here again.
Just came by this morning and purchased a windshield wiper for my car. In the process of checking out, I asked a very kind hearted gentleman to help me setup my windshield wipers (i think it was the store manager) without any hesitation he said “yes of course, I’ll meet you outside”. Thank you for your service, Greatly appreciated!
Great service from Pete! Battery tested and changed in 20 minutes. Wow!
Pete.A demonstrated excellent customer service and was very patient also very knowledgeable about products. I highly recommend him
Good job thank you
Thank you Ali for helping me with my car battery!Very professional, helpful and sound advice.
So my battery died not far from here, I got a jump and headed over to the closest autozone. They had a battery and installed it for no extra charge. Roberto and Thomas were very helpful and installed battery quickly.
Excelent service...excelent persons...
Pete was extremely helpful and great customer service!
Pete A. Thanks for your help. Most appreciated by me and my brother in-law
I injoy this place and I learned and we understand you