Customer service is TERRIBLE at this store. Youre lucky to even be greeted.

I love T-mobile as a carrier but I tried to give the kid in Cumberland business and he acted like I was bothering him. Sorry Ill bring my business to my team of experts next time.

Great experienceGreat helpFrom the staff Especially Lewis

The girl that was working there was so unprofessional she couldnt even answer why I couldnt change my phone. I had last bill, pin number, ID, & even my phone with the # connected to the account. But she said I cant do nothing for you. I ask for management and then she said I dont know where he is.

Thank you Taylor for being so kind and helpful. Great experience, highly recommend.

Not pleased went in for otter box and screen protector was under warranty both iteams they dont stock but they have 5 phones in stock lg g8 they had to be ordered 7-10business day wait time on warranty iteams

Great service from the staff here.

We had a very positive experience! Staff was very knowledgeable and helpful with our phone upgrade. Highly recommended!

Couldnt have been more helpful! Taylor is kind beyond her years. Beyond helpful!!!

Been a T-MOBILE customer since 2008, wouldnt have another service . Staff is always knowledgeable, courteous and friendly.

Friendly and helpful

Seth was incredibly helpful and great to work with.

Ive been meaning to write this review for awhile and finally have the time. I have been a tmobile customer for about 3 years. I was hesitant to switch carriers because i didnt have any issues with my previous carrier but a friends tmobile bill was much lower than mine. Im glad i switched. I got a much lower bill and top notch service. Since this location opened it is the only one i will use. There is always parking right outside the door and when I go in the first thing I usually notice is how good it smells. The store is always clean and organized. The staff is super friendly and the store is never crowded. I have never had any billing issues or errors on my bill. I recently bought the new samsung s9 and not only did I get a great deal but switching phones and sending back my trade was all handled by them. True professionalism while also being down to earth. The management and all the employees are excellent but especially Vincent, Seth and Devon. Great group of guys that actually make me look forward to paying my bill. I cant say enough good things about these guys and this location.

Very satisfied with the service

Service was prompt and helpful.

Im glad this store is in town. Always a good experience with the staff.

Great customer service