Fair prices. Professional staff. Super quick turn around. Quality work!
Megan was very helpful and great! The crew was also great. They had updates and answered all my questions every time we spoke. I also got a great price!!! Maaco rocks!
So far. So good. Prompt, courteous, respectful service. Reasonable estimate. Ill let you know how the repair comes out.
First off let me just say Megan is the best! Very professional and friendly.! She answered all my questions thoroughly... and the job was done in a timely manner. I’ll definitely be a returning customer.
Great prices, was able to negotiate and get exactly what I wanted. Went above and beyond to make sure my car was done in a fashionably manner. Great timing, great paint job! Shoutout to the manager Meghan, she made sure everything went perfectly and she was very professional.
Very professional, completed what they said they would do in the time quoted.Affordable paint that will not break your pockets.
Thanks to Megan and her professional team she has there I got my truck painted I will continue to use them great team great price
Worst location to go to. My boyfriend got a quote from them to get his SUV painted around the end of November. He scheduled an appointment with the manger around the end of December. The manager told him they would have his car complete in a week and a half despite the Christmas and New Year holiday which would mean the car would be done the first week of January. 🙄 His car wasnt complete until the middle of February. Through out this period of time they have let his battery die, locked his keys inside the car, painted the car the wrong color TWICE, parts have fell off his car, which they replaced but they ordered the wrong parts which he had to wait longer for them to arrive, and still the parts still fell off, and they had constantly lied to us about when the car would be ready.The paint job was poorly done. 🤦🏽♀️ Those people are a special type of slow and I would never recommend them to anyone. To be honest he shouldnt have paid anything. I wouldnt even send my worst enemy here.
I was very pleased with this Maaco. During the pandemic i was out shopping 🛒 and a cart or something hit the back of my baby!!!! I didn’t notice until I got home!!! The next day I set out for repair, going to 3 other repair locations. After being frustrated I stopped lastly at Maaco, I spoke with Megan! She was great and helped me promptly. Very knowledgeable and friendly.I felt very comfortable leaving my car with them for repairs. Once I got my baby back I was so pleased with results. We have some more cars we need paint and this is the only place I’m going to.They were great and my car looks perfect thanks to all of their great service work! They really are a amazing team!!!!Thanks MaacoStyles Ali ✨Owner at The Style Spot Salon
Megan was very professional & kept me informed. My paint job turned out really well.
They did a great job painting my jeep. Exactly what I wanted. They wouldve gotten another star if they had had more help, and had gotten it done more quickly. However, Im pleased with the job they did,and, Im fairly certain Ill be there again for my jeep.
Thanks Megan! Great friendly service! They turned my old fading 2000 Saturn back into a shining new car again. The premium paint is worth the extra cost for the nice gloss look! Highly recommended! The Maaco in Douglasville is awesome!
We had our daughters car painted at Maaco in Douglasville Ga. The stores Manager Megan helped us. She was so nice and helpful! The price was exactly what we were told and we got the car back quickly. We were very happy with the quality of the paint job and would definately go back. Thank you Maaco and Megan!
Guess theyre permanently closing March 5th? I made an appointment online and when I got there a sign on the door said not taking appointments.
Megan was very professional and nice. I dropped my car off Monday afternoon and it was ready Friday afternoon. I was satisfied with my services.
Going into this process, I was very nervous b/c my car, Beau, is my baby & I had many negative thoughts. I’d read other reviews about serval car painting companies & they were not good. I took 4 days off & drove 5hrs to this Macco to give it a try. When I arrived at the Macco off Bankhead Hwy on a Saturday, I was greeted by Mike Dooley, the estimator, who was very sweet & professional. I expressed my concerns to him about my car, considering this was my first time leaving my car at an unknown location. He reassured me my car was in great hands. We talked pricing & it was all w/in my budget. I gave him my keys & parted ways. This Macco was closed on Sunday. On Monday, I had received missed calls & voicemails about my car & my heart sank. I called Mike & Tim, the car painter, back & they told me that the racing stripes on my car were not painted on but a sticker. I did not have the stickers, nor did I know how much it was going to cost so they couldnt even start painting my car until I brought the stickers. I was very frustrated b/c if I had of known from the beginning, then I could have ordered them ahead of time. I ended up buying the stickers & overnighting through Amazon. I received the stickers on Tuesday & I went to Macco around noon & gave them to Mike. I asked to see the progress on my car & it actually looked really good just sanded down, no paint on. I asked about the estimated time b/c I did have to get my tires done & get back home. He said he’d call to confirm the time for today & I was very pleased but concerned b/c it needed time to dry. He said he could put my car in something similar to a giant hair dryer for cars, sorry I don’t remember the technical term her used but it worked. I went out & Mike called to let me know that my car was going to be done in about 30mins (4:45PM) & they closed at 5:00PM. I was still on the other side of Atlanta, but Mike waited for me to get there which was about 5:45PM & that was kind b/c he could have easily said I had to wait until tomorrow which I couldn’t do. He also took the price of the stickers & shipping costs off the price of my car for the inconvenience. Mike put the icing on the cake for me. It was the small details that made me re-fall in love w/ my car & make me want to recommend this shop to everyone I can.Overall Rating: 5 stars. I gave them overall 5 stars b/c I think that even w/ the small mess-ups, they did everything in their power to accommodate me & my needs. I felt that the service was genuine & tailored for me & not robotic nor the same for every customer.Expertise: 4 stars. I gave them 4 stars b/c I feel that during job estimate & they were looking & feeling my car, they should have known that the racing stripes were stickers & not 2 days later.Professionalism: 4 stars. I gave them 4 stars b/c Mike was very professional & very accommodating for every question & need I may have had.Promptness: 3 stars. I gave them 3 stars b/c I felt like since I took my car on Saturday, they should have started the work on the car Sunday & not Tuesday b/c then I could have kept my car until Tuesday or took off less days.
Meghan is the Best!
Bad customer service
Great place to have your car are vehicle repaired right
Mike was wonderful... courteous staff, and they did a very good job on my golf cart.
They took such great care of my baby and made her look brand new! Im so thankful for the great service and care given by Megan.
I was impressed with the quality of the paint and the customer service. If you have qualm about going to Maaco, go to this location in Douglasville.
By Far the best Maaco I’ve ever been too. I was skeptical going in at first but Mike took very good care of me. The shop was clean the professionalism was on point. From Mike calling me everyday with updates to let me know what was happening to the guy in the back Tim assuring me my car would be done correctly and in a timely manner I recommend this shop 5 stars.
I cannot stress strongly enough how amazing this paint job is the Douglasville Maaco completed on my Audi TT ! Megan is such a pleasure to deal with and is very knowledgeable! Great communication and care. Smooth process from beginning to pick up. Automotive paint work is very difficult, and it’s so easy to get a run or fish eye or just get trash in the paint. My car has zero errors. None. If you want a quality paint job that is also quite fairly priced, this Maaco is the place to go. Thank you again Megan and team for making my TT look showroom pretty!
The people here, where great and extremely courteous. Especially the management, Megan. She had an employee named Dennis to look at my automobile, very nice and honest, he pointed out everything I needed done..
I had a great experience. Thanks Michael and Tim Tavares for doing such an awesome job on my white 2007 Ford Taurus. Thank you for waiting after hours for me to pick up my car. This was an easy seamless transaction and my beat up car looks brand new!
As a person that used to work in a body shop the work was poorly done paint did not match had over spray on all windows including on the interior of my car there was no blending in with the fender and the back door it was a disgrace. I wouldnt even recommend going to this Maaco then in return the next day I had to take my car to another collision so they can do it right which cost me triple just to do it right which in the long run I had to do because I couldnt drive around with a 2017 vehicle looking like I just went to the junkyard and got a door and put it on a car and the color didnt match and also the dent was in the door still. When I asked why does the door look like that the clerk told me that it was the paint curating and when it dried completely I wouldnt see it, the rocker panel was still damaged the door handle needed to be replaced and when I asked what happened to the door handle they said they didnt do that type of work to be a collision repair shop they need more technical skill people to work on cars because I wouldnt recommend anyone go there after that, one last thing when I asked why wasnt the car clean to get all the dust and everything off of it they told me they dont clean vehicles I said wow okay I made up my mind right there I can never come back to this place
I taken my car to Maaco. Because I heard they does good work.The young man was very professional very polite gave me all my information. He told me they would have my car ready within a day or two they was right on time I love my paint job it looks good the price was right they was very polite and I would recommend anybody to go to them to get work done on their vehicle, because they does good quality work.
5 stars, the work these guys did on my Honda Civic was stunning. The wait was worth it, runs and looks smooth as always. I recommend this place to anyone who needs extensive body work on their car, in addition the paint looks flawless.. really does complement the car. Thank you Maaco!
Dropped off my motorcycle parts. They had to repaint them 2 times and still came out horrible. They didn’t use any filler and painted unprepped parts. The paint looks like fish scales .waste of money and time.
They did a great job painting my truck at an affordable price.
Great, friendly, and quick service I would highly recommend body and paint work to any of my friends thanks you guys.
Hands down best car repair expert ever! I dropped my car off on a Wednesday morning for repairs after being rear ended. My car was ready Thursday night. Great service and the quality of work is spot on! If you need body work done I highly recommend you come see the guys at Maaco!
Would definitely recommend this location, they did an awesome job on my vechile for a very fair price! The paint looks amazing and makes my car look brand new all over again. Very professional crew, 5 stars, thank you Maaco
Rico was amazing! His customer service skills are beyond excellent and also any questions or concerns that was brought to his attention he communicated effectively with me to come up with a conclusion.I felt comfortable to leave my car in Rico care & I will refer many more people to come to this location.
Tim did a wonderful job on my car! Hopefully I will not have to use his services again (lol), but if I did, I would definitely go to Maaco again! Highly recommend this shop and Tim!
Great customer service! Very friendly and helpful!
This was my first time ever going to a Maaco and I must say my experience was amazing! My KIA Fortes back bumper was coming off and it was fixed on the spot in a matter of minutes. Thank you, Tim and Mike for wonderful service.
Awesome experience with customer service! Received my car back and it looked brand new!! Great job by Tim and his team!!
We don’t usually write reviews but the customer service and quality of work at MAACO, Doug-lasville GA is special.On a whelm, we took our, never garaged, 2006 Nissan Titan, faded paint, battle scarred and dented, having endured eight years of tornadoes and hail in OKC prior to relocating to GA, to MAACO for an estimate.We were cordially greeted by Mike Dooley, one of the most friendly, knowledgeable, exceedingly customer oriented individual whose efforts went far and above all expectations. He got our inter-est,built our trust and really made us feel welcome and appreciated. Individuals Like Mike are ra-re and are true assets to any employer.After looking over our vehicle he gave us a written estimate to repair all the dents and repaint the entire truck with our color of choice. The quote was very reasonable and he ensured us the work would be done in a couple of days and the vehicle would be ready for us to pick up.When we went back to pick it up, some two days after the date promised, our old truck was sitting in the parking lot shinning brightly with a new coat of metallic red paint. Although we were very pleased with the work they had done they had failed to repair a dent in the tailgate. We pointed it out to Mike and my wife commented she wished something could be done about the old faded headlight lens that completely looked out of place with the fresh paint job. Mike immediately took personal responsibility and apologized for the dent saying he probably failed to identify it to the the shop and suggested we leave the vehicle with him a couple more days and he would have the dent repaired and see about having the highlight lens buffed out. We agreed.Upon returning a few days later we found the dent repaired and our headlights to be crystal clear with a new looking appearance and anticipated our bill to increase by a substantial unknown amount. After looking over the truck again, we went inside to pay our bill and get the key. Mike ran some numbers in his computer with me thinking he is adding the cost of the headlights. He handed me a bill for an amount less than the estimate and said he was giving us a discount.Are we happy customers? Yes we are - - Excellent Customer Service and quality workThanks Mike and crew. Well doneJess and Marta in Temple GAMAACO, 13150 E. Veterans Memorial Hwy, Douglasville, GA
They have had the truck for over a month and still havent finished it. At this point they should have to pay me.
My experience at Maaco was excellent.Tim the manager told me what the problem was and fixed it in a timely manner. I will be referring friends and relatives to Maaco On Veterans Memorial Highway in Douglasville. Thanks again for your excellent customer service.E. Grady
Solid paint job and the staff are friendly. However, it took a very long time (2 weeks) and I took more initiative in communicating the status of my truck than Maaco did.
Pretty good work. It took a little longer than I expected, but good work non the less!!
They done a wonderful job on my truck and my daughters Jeep.
Excellent customer service. Scott was very knowledgeable and they did an excellent job on my wife’s lexus is250. Good work guys!
I have taken 4 vehicles to maaco and have been very pleased with the professional job and timely return of them.after shopping paint jobs for other businesses you will appreciate the cost as well.
Very personable, and very dependable my husband like his car
The worst place ever to get your car painted. They have so much drama in that place its unbelievable. They keep your car for months and dont paint it. Nobody will call you and let you know whats going on. They half ass painted my car. Beware big time. Dont say i didnt warn you.
They made a big mistake on my estimate and cost them my business. I end up saving so much money going else where
Great customer service, trustworthy and fairly priced!
The service I got with Mike from start to finish was excellent I couldn’t have asked for more thanks for his professionalism the problem is they were supposed to correct and finish but the shop has since shut down and the shop in Douglasville will not give me any information on how to get the job finished
First time getting my car painted and these people are incredibly helpful and honest with you . They worked on my Nissan and made it look amazing I would recommend this location to many other people.
ABSOLUTLY NO!!!I wish I could give them no stars. I went back and forth with them for 3 weeks about ordering the correct part for my car. They never reached out to me on any updates etc. I always had to call. When I finally received a call that they ordered the right part, I told them I would come the next day. I get to the shop and he tells me “ all of the mechanics are gone and no one is able to add the part to my car” it was 4:00 they didn’t close until 5:30 ....But get this...IT TURNED OUT TO BE THE WRONG PART AGAIN!!! I wouldnt refer my worst enemy to this shop or any other Macco shop.
Where do I begin? This was a bad experience from the get go . It took 7 days to paint the car when they told us 3. The paint job is if very poor quality, there is even a palm print on the drivers side of the car by the drivers mirror, scratches and swirls in the paint under the clear coat . The paint was incomplete . The underside of the trunk was left unpainted ( Even after we requested it to be painted ) the back of the push in side mirrors was left unpainted, the underside of the car in the edges by the doors is unpainted. Mind you the car was white being painted black . Very noticeable . There is clear coat overspray on the windshield .There was a three day delay getting the rims painted because they failed to contact me to get the lock key needed to remove the rims . Then lugs were changed on the rims without my knowledge and we were shorted a lug on the 5 lug rims . The paint job on the rims is of poor wuality as it is already chipping and peeling .The car was given back to us in terrible condition . Filthy and covered in white dust, big giant handprints inside of the car . Had I not noticed they would have forgotten to put the rest of the grill on the front of the car .When I asked about these things I got shrugs if the shoulders and then they said I could bring the car back under warranty to get the trunk done . LolWhen I call the MAACO warranty /customer service dept they never call back .It’s an endless circle of no resolve .Save your self the time and heartache, go somewhere else .
Prices are reasonable, but they are backed up presently
1.The scratches were not fixed! The damages were still visible at the time of collecting my car, but I could afford to waste any more time/money having my car there.2. It took two weeks longer to “repair” a few minor scratches than initially quoted.3. Customer service was terrible.
I feel like they overcharge me and paint job was not great as well and one of the things that I had a problem with them is that they overspray everything and did not bother on getting it fixed.. i’m taking my other cars to another company that can do a better job and professional!
Very professional. Did an awesome job painting my van.
Outstanding services with the best qualified technicians.Thanks Mike!
DO NOT GO HERE. Dont waste your time like I did. Service sucks a** too. Smh
Staff was super helpful and friendly. The color was spot on.
Awful service! My boyfriends car was at their location for four days and they didnt even start on the job.
Looking for a cheap place to get your car painted try this place
Great job and delivered on time
Great job on my car.
Terrible job sand sracthes on new grill and bumper paint on tires mirrors trash in paint dont shine .
Horrible service doesnt stand behind there word i use to do a lot of business with peach state that was there before and they where great but now macco ruined that location big time will never return and will send people far away from that place
The worst paint job ever...Paint peeled off my van is a mess and there warranty is worthless as the paper its written on...Stay away
They cool.
Never send your car here!!!!