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Austin Used Trucks Parts
2545 Cochran Industrial Blvd, Douglasville, GA 30134, United States
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Austin Used Trucks Parts
Comments
au
Review №1

Absolutely would not recommend. The guy was insanely rude and inconsiderate to the customer. Wouldn’t let her go down the street to get the remaining $20 (since he added extra charges on from his original quote) and was completely rude.

Ka
Review №2

I’m so disappointed in this place, My headlight shattered and they were trying to charge me 150 just to put the part on! In my opinion that’s too much once someone at the desk told me it would only be 30! They are also extremely rude and I recommend going somewhere else!

Mi
Review №3

The receptionist was very helpful and really professional

Ch
Review №4

Awful customer service. Man at the counter was extremely rude and ill mannered

Mr
Review №5

Great place plenty of vehicles for needed parts

D.
Review №6

I called to check on parts and was told they were in stock. They were rims that are hard to find, especially in a set. I drove 60 miles to their yard, only to be informed that it was a yard where you take the parts off yourself. The man I had spoken to on the phone failed to mention that fact when I told him I was coming to get them. Before I left my house, I had asked him if he could mount the rims on my vehicle and he said no. That might have been a good time to inform me that I would have to remove the rims myself when I got there, but he didn’t. Because of his negligence and non-caring attitude, I drove a 120 mile round trip for nothing. I would rather dive into a pool of my own vomit that ever do business with them.

Mu
Review №7

Great place to get used parts. Got me a couple hard to find rest doors for my 1980 cutlass 4 door. Very pleased.

Ri
Review №8

The customer service is excellent. The pricing is fantastic. What youre quoted is what you pay. Very friendly and helpful people. Will be back again and recommend to anyone.

Sc
Review №9

Cool place and great employees

Do
Review №10

Good people and great prices!

Je
Review №11

If I could leave a worse review I would. After my Father bought a transmission assembly he found several parts were missing. We called and they said they would ship, so we gave them a card number to pay for shipping. After about a week and no parts arriving, I called back and they said the card had been declined. Not sure how it was declined since it was my business card, with plenty in the bank. None the less I called back to check the number or give them another to use.I was promptly told I would have to call back later in the afternoon. When I asked if this was what they called service, I was told to have a nice day and hung up on.Im not sure what is going at this place, but I would avoid it like the plague. Worst service I ever had over the phone.Go to a reputable shop to get parts. This is not one of them.

Je
Review №12

My mom drives all the way over here to buy a front bumper for my car that they said would be perfect for it. And once she gets over there she sees that’s its BROKEN! Not once did they mention that is was broken. And every other shop is closed for New Years so thanks a lot for wasting our time.

Ta
Review №13

Scott is very rude and quite frankly a jerk.

Ru
Review №14

If your looking for a used part to fix your car, this is a good place to go.

Jo
Review №15

Scott and the guys are very friendly and usually have what parts are needed.Even the yard disassemblers are very helpful. Prices are very good.I shop here regularly, you should too.

Ma
Review №16

I have been here many times. The prices are good. Decent selection of many makes and models. They probably have what you need.

Ra
Review №17

Horrible customer service!

mi
Review №18

Called for a gauge cluster they had it when and got it great people and great price highly recommend Austins!

Ge
Review №19

Very helpful and a lot of parts for vehicles right here in our on backyard (Douglasville) .

Ru
Review №20

Always a pleasure doing business with this place

Gr
Review №21

Great service, had exactly what I needed!!

Ke
Review №22

Dont know what they have on lot....

Da
Review №23

Poor customer service 😢

Na
Review №24

Great service and they had the parts I needed.

Jo
Review №25

Have the parts when I need them

Lo
Review №26

They were very helpful

Ri
Review №27

Some fair prices

Er
Review №28

Even though its a junk yard, its not organized at all. No labeling of the lots where the cars are suppose to be.

pe
Review №29

Great people easy to deal with.

Ja
Review №30

When youre looking for that part no one else has they normally do

Sh
Review №31

Unprofessional

Fr
Review №32

First day tell me a hundred and twenty-five for them to pick it up to take it to they are parking lot any day after is $15 a day well when I got there the price was totally different they said $175 for when it comes to the lot and $25 a day and their customer service sucks I will never go back over there again

Ca
Review №33

Have a great selection

Je
Review №34

Douglas counties towing service

Ch
Review №35

I wont shop there again.

St
Review №36

Thanks Ron pt.cruzin

Se
Review №37

Nice

Na
Review №38

No problems

jo
Review №39

Good people

Co
Review №40

Prices are astronomical

Information
6 Photos
40 Comments
3.9 Rating
  • Address:2545 Cochran Industrial Blvd, Douglasville, GA 30134, United States
  • Site:http://austinstrucks.com/
  • Phone:+1 770-942-0468
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:Closed
Planning
  • Quick visit:Yes
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