Tyriek made my experience at auto-zone very welcoming. He helped me with all my questions and showed me everything I came in for. He was very polite and had excellent customer service!!!!

Tyriek is the best!! He helped me find my battery warranty by noticing several people under my number. my purchase was done under the wrong name. I was able to get a new battery. He is a Rockstar!

I stopped by this location as my windshield wiper blades needed to be replaced. To say the least, I was dreading stopping by because I’m not too savvy when it comes to vehicles. Thankfully, I ran into Tyriek and he was super welcoming and helped me throughout the entire process. He even offered to help install them for me and teach me how it’s done. I walked out of AutoZone with new wiper blades and now, I know how to replace them myself. Thank you to this young gentleman for going above and beyond to help and making this stop very efficient and seamless. He deserves a raise!

Had the parts I needed Very helpful employees!

Great team. Helpful and knowledgeable.

Tyriek’s customer service was awesome, kept me happy and he’s very friendly and knowledgeable. Thank you young man appreciate your kindness.

Autozone Douglasville was a perfect experience. I had a dying car battery that was just about to leave me stranded. I pulled up to the store and by chance an employee was out front with a battery analyzer. He checked my battery and determined it needed replacing. Inside Dustin cheerfully waited on me, found my replacement (while helping at least three other customers), then installed my new battery in about five minutes, in the rain. THANK YOU Autozone!

My girlfriend went in there to goo for a flat tire. There was 1 other customer and 2 ppl working. They did not offer to help her with the tire, even though she obviously had no idea what she was doing and was dressed for a business meeting (I was listening on the phone). She then cut her hand pretty deep on a display and they offered no first aid. I wont be spending another dollar here to contribute to these lazy and inconsiderate workers. What kind of men would let a woman go through that, knowing they have the ability to help. smh

People are very nice an help me today put a battery in my car in the rain where no other place would help Thank you Ty an the young lady who put the battery in my car 😀

My go to store any location. Have had experience with bad parts from all stores autozone duralast has my back life time warrenty on most parts

Brought a car in to use the engine light reader. They loaned me one and printed out the results. A very nice staff as well.

This one is kinda slow today. At least there engine code reader was working. But the printer was low on toner and the print could not be read.

Awesome experience! Very knowledgeable staff. Antonio and Brittney were great help. Will definitely be back.

Im a customer waiting to talk to someone while looking around the store to see if I can find such a part, but I could not find what I needed so I came back to ask for assistance but that did not work either so when something like this happens to a customer like myself dont worry about it, I will not be coming back here to purchase anything anymore with a promise

At first it was pretty shaky. I couldnt find anyone to help me, but then there was an older man like he probably was knocking on 80 who helped us. He really knew his stuff and that is what you want. He was very nice and helpful. He just made it a pleasant visit.

Fun place prices are ok if you like bowling this is the place in douglasville.

Brittany was over the top Amazing 👏 🙌 I didnt really know what was going on with my car and once I explained the problem to her she told me exactly what I needed and helped me to get everything I needed to fix it Autozone needs more Brittanys I will definitely be a returning Customer im Very Satisfied 🤗

Brittany and Montae were extremely knowledgeable and soooo helpful. They both have an amazing personality and attitude. I would recommend doing business here anytime.

The young fella changed my battery with the high top fade. He was extremely helpful, funny and courteous

Parts are fine. One employee knew what he was doing and one who did not know what she was doing

My daughter Experience employees She would not give her refund back on a part she return and she had her Receipt.

The are lazy af told me they couldn’t change my Fog light because of some made up reason, said it was bolted. 😂 On a 04 Tahoe which the other auto zone on Kings Hwy changed it in under 45 seconds 😭 I recommend not one person go to this store anymore. Thanks for all your help guys you are the pinnacle of our community 🤣 real model employees 😒

Made sure got was needed

Carlton was AMAZING! He was dedicated and helped so much. Everything I needed was done in a timely manner with no hassle. Antonio the store manager was a huge help with the replacement process!! I truly appreciate the both of them!

They had the parts I needed and they were the only place open after 7 on Sunday.

Everyone was so helpful and nice

Very helpful

Associate asked me if I was sure I had front wheel seal, all his computer had was rear seals.

Brittany had the worst attitude. She needs customer service training. Bad for your business

I recently went to autozone to check and purchase a battery if need be. I know basic car parts but I’m not familiar with anything beyond that. Brittany was able to assist me with the battery. She was patient and very knowledgeable about the battery and other inquiries about my car. I truly appreciate her positive attitude as well as her willing to assist me!!!Thanks again Brittany!!!Dee

Great customer Service

Great service, friendly staff

Totally dedicated and helpful, and busy as can be but there is little to no waiting. The sidewalk is under construction but the driveway is open on Hospital Drive. This location is directly across from Krogers and Longhorns (my favorite!!).

Thank you so much Marc for helping me out this morning. My mother and I were puzzled because her vehicle wouldnt start without a jump. We came to your location & you took great care of us. You took the time to explain about the liquid coming out of the battery & answered all questions my mother had and did it with care. With a new battery were now on our way. Driving with confidence again. If anybody needs a caring hand ask for Marc. Thank you.

Brittany and Evan were courteous, knowledgeable, and helpful. Ill be going back to this location if I need anything else for my car, even if just an air freshener. Great customer service always feels good when youre spending your hard earned money.

Ken very knowledgeable. Helpful . personable. A automotive parts genious. Thanks ken for all of your help. I like purchasing parts from this location.

I was looking for a particular type oil filter removal tool. I think they had one very similar to what I needed.

Great service. Very knowledgeable. Great customer service. I’ve had many questions about my car and they were always willing and able to assist.

I enjoy doing business here. The service is always friendly and helpful. Went to replace bulbs on my tail lights, just wanted to borrow the tools. One of the employees did it for me. Will definitely keep doing business here.

Very clean

My sons starter went out on his truck and the store manager was so helpful. Thank you so very much. You are a blessing. May God bless you abundantly.

I had a good shopping experience there

I enjoy walking in and being asked what to be helped with. They are all knowledgeable about cars.

Excellent product and service!

Very helpful employees.

Great service by Dustin today replacing my 4 yr old battery. Thanks...Great Service

Thank you to Mark for helping my daughter and I out. I went in to purchase a headlight for her car and Mark actually changed the bulbs for me. Much appreciated!!

Great customer service from Zach T! He really gave me some great advice of my breaks and went the extra mile-- definitely coming back.

Always has my parts

Had an issue with my car not starting. Wanted to try the starter and asked Grant the manager if I could bring the starter back if that wont the problem and he assured me that was fine. Tried to bring the starter back because it wasnt the problem and grant was there again but denied me the refund and said he never said he would return it. I have a witness that heard him. I will be giving corporate a call about grant and will not be doing business with auto Zone in the future.

Very helpful employees and selection. If you need something they can get it in quickly. The managers are very helpful

Very professional at there work and friendly

Excellent customer service!I was greeted as soon as I walked in and asked how I could be helped.I explained that I needed my car battery and starter tested. My battery and starter were tested and I was given great advice and recommendations.

I arrived at a busy time. They had deliveries to deal with, and other customers, but they still acknowledged me walking in the door. What I came for was near the door, so I walked up to the register soon after walking in. The closest employee was working with a customer, but let me know they would be right with me . I was checked out right away, and he still apologized for the wait...there was no wait. I should have gotten his name, but he was a young black man with facial hair. He is management material, if he isnt already. This team should be rewarded for fostering a positive atmosphere on a cold rainy dayHey, corporate.....pay attention!!!I was at the Hospital Drive location.

Asked three times for help I got skipped by another customer, a employee looked at another guys car before mine and I was here before him, I just asked if I could get my battery checked (nicely). The employee that looked at my battery was nice and helpful, but the manager didnt care to help much. Long wait with barely anyone here.

Very friendly and helpful. CE out to our car and tested our car battery. However,It was hot inside the building. I asked why didnt they turn the heat down, the associate said they dont regulate their heat. She was sweating

Came in to buy a light bulb today for my back license plate and was helped by Zach T one of the employees excellent customer service and patience definitely get a five star rating from me

I am surprised to see such positive reviews for this location, as my experience today did not reflect that at all. I stopped by to purchase a tail light & was dryly asked whether I needed assistance locating anything &then asked the model, make, & year of my car. I politely advised I was aware of the part I needed, but would like information as to where the part was as I could tell from the way I was greeted that I would not appreciate interacting w/ the cashier. I was rudely pointed in the direction of the part. (Please note, there was only a couple in the store at the time of my visit.) Upon check-out, I was asked if I was installing the light myself. The woman checking me out then walked away to obtain bulb grease for the light & proceeded to ring it up without advising me of the price. When asked if it was necessary, I was told it was. Upon research, I have learned it is not. I was not asked whether or not I needed assistance to install this part. The lady behind the counter was simply rude, from her tone of voice, lack of customer services skills, and being dishonest. I will never shop here again. I was so disappointed at the service, I returned my purchase shortly after. After returning my purchase within the hour, I was checked out quickly by the same person, but was not asked the reason I returned the part. This person remained apparently irritable/irritated. After being handed my receipt, she reached over the counter to rip the bottom portion of the return receipt off, without warning me she would do this & without any explanation.Update - 2 days later.After calling to speak with the manager about this interaction in an effort to prevent this from happening to someone else (a seemingly pleasant man who identified himself as Brian), I feel my concern was taken seriously & assured that this would be addressed. Brian took the time to listen to my concerns without interrupting me & was sure to apologize for this interaction. He explained to me what should have happened during this interaction as well as how customer service skills are valued highly at this location. I appreciate the attention my concerns seem be given.

It was good I had to order parts for my truckEvery one nose there parts.

Ive used their auto parts for 25 years,mechanical,electrical. I have purchased lots of parts and thinking back at this moment,I havent had any fail me. Prices are affordable without sacrificing quality for the do it yourself home mechanic.

I like going to this auto zone because theyre friendly and willing to help you. I had one guy come out in the rain to help with my battery. Tell black guy young he have a little thuggish type personality but friendly and cute.I had another employee to help me really nice person young white short guy he was cute as well. But the store manager the older guy is outrageous horrible he literally call a customer a n***** I dont know if you just didnt see me standing there or he just didnt care. After that I just left out the store.

The staff is very helpful and willing to assist. Theyll pull your code for you and advise whats needed. Will check other locations if they dont have the part in stock. Used several times over the past few years, and always satisfied with the service.

Nice store thats well stocked. Rhe stadd there was pleasant and friendly to talk to. They were very helpful to me while I searched for the right attachment for my car. I needed to get an attachment for my aux portal to make my cellphone hands-free. Dont want to get in trouble with the law. It worked out okay. It was sort of static-y and difficult to hear the conversation for the most part. Id recommend this store for any car parts.

Friendly staff, large selection of tools and accessories and knowledgeable help with your question

Friendly and honest. I had a engine light come on. It was a simple and cheap fix.

Came in & was assisted as soon as I stepped in the door 🚪

Team is friendly and knowledgable. Store looks great, is well stocked and If they dont have what you need 99/100 times they can get it for you pretty quickly.

I found what I was looking for and then some. The staff was very helpful when I could not find one thing I needed BUT they found it for me .Thanks

Friendly sale people knowledgeable and very competitive against other car auto parts store...

I went to the autozone for a light build because my light went out and Marchavian Newton was so helpful and nice!!! He is awesome!!!!!! I will now be a loyal customer to this particular store thank you so much he is awesome!!

I have been shopping here for years. This is my go to auto parts store. Very friendly staff and a well stocked store. They are also open later than most others in the area.

If ur gonna work at a parts store u should take an interest in learning about parts and cars

Helpful staff.

I have never been to a auto parts retailer this helpful. I pulled into here looking for a relay, and ended up having my serpentine belt fall off. Brittany and Ty were both very, very knowledgeable. They provided a customer centric environment the moment I walked in, were so informative and nice, and then helped me put my belt back on. They were grabbing tools to help me, stayed after the store was closed, and then when I realized that the belt wouldnt work because the water pump pulley is off, brittany offered me a ride home. We dont find good people often in this world and these two TRULY care for others in need. I honestly cannot explain how grateful I am that they were here, as most people wouldve just closed up and drove off. To top it all off, brittany offered to help me later, and honestly shes a saint. I will be coming to this location from now on, as I have 3 vehicles, and they break all the time. You guys earned a customer for life, if I could give 6 or 7 stars, I would. Please reward these employees, as they earned my neverending trust and loyalty. I was an oreillys customer faithfully until today.

The staff was very helpful and they helped me save money by offering me a discount card I thought that was very nice they didnt have to say anything.

Staff was helpful and courteous in helping me.

Friendly people... the man was so nice he changed my wipers in the rain... #GreatCustomerService

Sure auto care

They always bless me

Somewhere you can get good parts for car if you want your car battery to check or anything you want you can find it right there in AutoZone

Great customer service!

Great service, got exactly what I needed and was in and out in minutes

Mark gave me good and fast service. I will ask for his help anyday.

Very helpful folks behind the counter, just takes a long time to get to one, need more employees.

Good service, found what I needed in a hurry.

Good shopping

Very knowledgeable, and helpful. Great service!!!

The A+1 Of Auto Stores

Store was clean, staff very helpful. Stocked the part needed.

The sale person was very nice

Great customer service go to Mark!

Ok they did an good job

Visited 1 time. No evaluation needed for 5 mins. No stars required

Excellent customer service.

Kent is very good at his job

The staff there are very helpful

Always so patience,and courteous

Someone did not feel like going out to work in the cold. He pretended to stay busy so his colleague would do all the outside run around. I waited about 40 mins before I was been attended to by a customer who had came to get his car checked. Poor customer service.

Called a head of time just to get there and they not have the part. Then tried to get breaks and same thing! There system said they had it, only for the sales rep to look for it and it not be there!!

Despite the long lines at times, everything its great, great staff, helpful.