Thank you Monish for helping me out. you are the best and very easy to work with. Honest man and my bill is exactly what you said.Thank you
Great store and Great employees and Great service .Thank you guys for making it east for us as we were a 15 year old Verizon customer and now we will stick with your store and will stay with TMobile.
What an amazing team in this TMOBILE store, from Store Manager to Employees all of them are amazing. Switched over from 10 yr old Motorola to Iphone 13 and walk out working . Data got transferred from A to Z .Thank you guys.
Monish, Joe, Sagar…none better! They listened and made suggestions that made my life so much easier! This is a great store.
Thank you Mira, I dont know how to explain but JUST WANT TO SAY THANK YOU.
Visited this location today - July 1st and I am glad I visited, new owner and oh boy this guy was amazing, so much experience working with T-Mobile and the whole transaction was so pleasant that I did not realize that I moved over from Att to T-Mobile . Thank you Kid @monshi for all you did to help me, from unlocking my device to get me going .Good luck with your business
Sofia and Karen were amazing they Got my phone up and running they were so kind and Knowledgeable.they provided impeccable customer service.
Jose was very helpful and understanding to my situation. he helped me for over a week fixing my phone. i almost lost all my information on my new which wasn’t backed up but he was patient and kind and spent extra time. he had the skill to get the job done. not only do i recommend t mobile but jose and the east northport store! great store and certainly great staff members.
Bad Bad Bad. Dont ever go there. Sales rep is keep changing and not professional at all. I have been told at trade in my phone for $500. Later I found out from t mobile company said there is no such program. I went to the this store couple times ask to see manager. Sales told me there is no manager there and associates I deal with before are all gone. Suggest I have to call T mobile company and deal with them for the mistake this store makes. Be very careful about this stores sales. No credibility at all... I personally think this store should receive no star at all.
My wife and I switched to T-Mobile and both got new phones last week. We went to the East Northport store and Moe and Kevin helped us. The service was absolutely outstanding. What a difference it makes when two people who are friendly, knowledgeable and have a sense or humor help you. It was a big process to switch over everything to new phones and a new carrier and they helped us do everything and explained everything in detail. Their patience was admirable. Thank you so much Moe and Kevin.
Get customers service. Go to this location you will thank me later.
I switched to T-Mobile recently. I dealt with a young man named Ed who was helpful and thorough about the plans available to me. HIs enthusiasm and friendliness were a breath of fresh air and made the experience a pleasure. I wish all customer service transactions were handled as well.
Went in there to move my numbers over from another carrier paid for their prepaid service only for it to not go through and they told me that they will not issue me a refund even though I never had service with them extremely dissatisfied and disappointed after being told it would take 2 hours. Here we are more than 24 hours later still no service and nothing but excuses and the employee keeps pushing me off and telling me to wait ....had they told me upfront how long this process would take I never would have paid them in the first place buyer beware
Excellent company Excellent service outstanding employees
Great store with the best customer service around! Love the attentiveness of the workers there and they always hook it up on T-Mobile Tuesday! If your in the area and want the best you have to go here
I’ve been to a few T-Mobile stores and this location is one of the best. The staff is real friendly and attentive. They take good care of you. I felt my business was valued here.
Great experience at this store. Eddie was super helpful and got me switched over from at&t in no time at all. Great customer service and an overall enjoyable experience. Would definitely recommend!
Went to the store just to browse. Jose and Hitech were very knowledgeable and polite. Helped me even though I told them I was just browsing and not buying yet. Definitely going back!
Your manager,Moe wentabove and beyond to help me today He was courteous and patient. He is an asset to T-MOBILE.
I went into the store yesterday to upgrade my phone and Mike and Armando were amazing at helping me and gave me outstanding customer service. Even know their store was closing they would not leave until I got my phone completely set up and was satisfied even though they had to stay past closing time to help me. They answered all my questions and when I came in the next day with a few others they also help me out with those. This was the best have been in the 10 years that Ive had T-Mobile and out look forward to going back when I upgrade my daughters iPhone in a few months.
Was visiting NY on vacation. Went in to buy a charger. Joshua was amazing and had us out quick. Told us about tab promos and was super nice.
I love T-Mobile the service is great. The people in the East Northport store are great as well always willing to help and answer any questions you may have. I highly recommend T-Mobile.
My brother and I stopped in this location to switch from AT&T to T-mobile and Eddie was so helpful and knowledgeable. He made the process so easy and enjoyable!!
Awesome experience at this store! Hitesh was very helpful, polite and very acknowledgeable. I highly recommend this store!
Very professional and knowledgeable staff.I had some issues with my phone and sim card which were resolved in a a very timely manner. I would recommend them to anyone who has problems.
Very knowledgeable & helpful staff at this T-Mobile store. Highly recommended.
My visit was really good. the worker who helped me, Eddie, was professional and deserves a rise for really good customer service.
This store is the best kept secret: never crowded, staff is super helpful and knowledgeable.
Thanks for excellent service.