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Extra Space Storage
329 2nd St, Everett, MA 02149, United States
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Extra Space Storage
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Di
Review №1

Came over with my Granddaughter to rent a storage for her. We meet up with Victor the person in charge of the office. He help me and my granddaughter with the unit . He was very kind and knowledgeable about the unit and sizes. I was very happy with the experience that he gave me and my granddaughter

Di
Review №2

Wonderful storage experience. Victor is absolutely amazing! Prompt with follow up and extremely professional. The facility has a historic vibe, is well maintained, and secure. Highly recommended!

Zi
Review №3

I just wanted to say that this location is very customer service friendly and the staff is more than happy to answer all your questions to help find a solution that helps your needs I called in last week and a young woman named Tatyanna answered and help me find the exact storage unit I was looking for. Highly recommend

Po
Review №4

Highly recommend. Great staff and service. Victor and Kristine were helpful throughout. This is my 2nd time here.

To
Review №5

Went over extra space storage to look for a storage and I spoke to one of your Manger Victor he was very helpful and knowledgeable end up very happy with his customers service expertise

Ir
Review №6

Victor is great. Always helpful

ro
Review №7

Kristine was very helpful, and explained how to lease a storage and all true details. Thank you

D.
Review №8

Easy move-in, dock doors make unloading a moving truck very easy!

Re
Review №9

Victor made my entire process incredibly easy. He is kind, thoughtful, and personable and walked through the entire facility with me TWICE until I found a unit I wanted to rent. The prices here are great, the building is really secure, and well lit (especially given it is 140 years old). I will feel really safe being here, even late at night.

Ma
Review №10

Its was a very easy and simple. The workers where very kind and answered any question i had. Being my first time renting a unit ever i came out very satisfied

Do
Review №11

The facility is clean and secure yet accessible. Moreover Victor was a pleasure to deal with so Im very happy to have found ESS in the Boston area. Thank you!

D
Review №12

The manager at 320 2nd street, everett is very helpful, minds his business, and is all around good guy.

jo
Review №13

Great service. Vcitor was a pleasure.

Ag
Review №14

I had an awesome experience with Extra Space Storage in Everett. The space was exactly what I needed and the process of securing a unit, storing my belongings, and moving out was seamless. The manager, Victor, was incredibly helpful, kind, communicative and made sure that all of my needs were taken care of in an extremely timely manner. The only thing I wish was that the space was air conditioned but I would definitely recommend this location just for Victor alone!

Ra
Review №15

Grrat servicrn good fscilty

DE
Review №16

I do not understand why my rate keeps going up . I have been renting for over 8 years . Thank goodness for victor who runs extra space storage in Everett MassachusettsBy

Bo
Review №17

Great Service,Victor was very professional .

Ke
Review №18

Super service from victor ho see him for storage.

Je
Review №19

Kristen was great. So polite, friendly, and professional. Her service was extraordinary. Thank you!

Al
Review №20

Manny and Victor were great. Very helpful and easy to get along with. Very close to nearby Market Basket; easy to stop in on the way. Very close to Rt 16. Only needed for a few months, but would rent here again. And would recommend to anyone in their area just north of Boston.

Bo
Review №21

I would definitely recommend this storage facility to anybody looking to store anything smalle or large facilities very clean the people very friendly I give this place 2 thumbs up

Ni
Review №22

Victor and his team are absolutely amazing. So helpful. Clean unit, easy move in and out!

An
Review №23

Facility is very clean and easy to access. Staff is friendly and accommodating. Will definitely do business with them again.

Sp
Review №24

Good place. Very happy

Sa
Review №25

I have three rental units here and my experience here has been great! Customer Service and the location is great! Acceaability is just perfect! Everything is clean.

Al
Review №26

From day 1 to moving out, great service. Moving out was great, super accommodating and I would absolutely recommend anyone to use this location due to the cleanliness, easy access, and great ownership. I echo another review about the staff being professional, helpful, and not pushy. More stars if I could!

Ma
Review №27

Use this place a lot. Great service.

Lu
Review №28

Always great. Use alot

Ra
Review №29

Great servicio. Ask for Víctor

Fr
Review №30

I needed to store some items in my basement/porch to free up space to work from home. The staff at Extra Space Storage in Everett were great. They were professional, helpful, not pushy. Reserving the space and moving in went smoothly. I appreciate the excellent customer service, and safe storage space.

Ro
Review №31

Good experience

L
Review №32

Victor has been great!

Wi
Review №33

Good service.

Ka
Review №34

The gentleman there was very helpful and informative. He got me the storage I requested for a good price.

Sk
Review №35

Victor is always helpful. Recomend.

Di
Review №36

Truly the most wonderful experience communicating with a storage space about what I needed. Signing the lease was so simple, and the managers kindness (Kyle DeRose-Pike, I believe) was beyond unbelievable. If I could award this place more stars, I would!!! Highly recommend for anyone dealing with storage space needs!!!!

Di
Review №37

Rent for work and always great service.

Cc
Review №38

Great place. Rent often.

an
Review №39

It is clean the price is competitive but when I called the number to use the dumpster on a Saturday no one answered

Al
Review №40

The people who work here are helpful and go out of their way to make sure the customer is happy

En
Review №41

Good experience. Victor was so helpful.

De
Review №42

Great service, and very friendly, ask for manny hes very helpful.

Mo
Review №43

Manny is great. He was very helpful and he was able to accommode a last minute reservation for a few units that I needed. Great customer service and great storage location.

Ke
Review №44

Great customer service and assistance!! Love the place

Do
Review №45

Exceññent

Ca
Review №46

The service here was amazing! Manny the manager was very helpful and detailed about the units.

sa
Review №47

Vert good servivr

Em
Review №48

Amazing experience! Manny was very friendly and helpful. He made the process so easy and fast. It was pleasure to meet him. First, he showed me the unit. After that he gave me the all information about it. He was extremely polite. Thank you!The location is very good. It’s very close to the airport. The area is very clean. Highly recommend it !

Ne
Review №49

Super clean. Nice service. Friendly staff and easy to set up storage unit.Thank you!

Ed
Review №50

Just rented a Unit at Extra Space Storage, Everett. Manny and Victor both helpful and the process went very smoothly. So far so good.

Ju
Review №51

Bait and Switch. This storage facility, which has the manager living on the premises, quoted me a free month, a $24 move in fee, and the cost of a $15 lock which I could not return. Customer service was almost too good that I didn’t pay attention when I signed the contract and thought I would be charged approximately $40.My bill was $99, which is 2.25 times the amount I thought.I have been a Public Storage renter since 1998, and I just moved out of there and didn’t go with them because the customer service and location made my life easier. However, now that the office is closed I got a “sorry, we couldn’t figure it out so we will talk to you Monday” and the manager LIVES AT THE LOCATION.The best part: in 2018 the business is closed on Sundays. Hello? Who does that? So I need to call Bank of America tomorrow to dispute the charge and find a way to get my things out of there by end of business Monday.Run, don’t walk in the other direction and ALWAYS go with Public Storage. I regret my decision and I will not look back when I swiftly get my items out of this awful place. Glad I didn’t move everything in because what a waste and I’m almost tempted to just leave it there because I never want to go anywhere near this dreadful business again.Public Storage-cleaner, better, less expensive.Don’t rent from this awful company!

Re
Review №52

Used this place for a few years when I moved abroad and while getting settled back into the US. The location is a bit off to the side, but the staff and owner are fantastic and youll have access to your items even when the office is closed.Easy to set up auto pay; youre notified by email when payments are due and by mail if the rates change (again I was using my unit for years).

St
Review №53

It was a great experience! You can trust this guys to keep all your belongings!

ca
Review №54

I recently rented a storage space here, and all I can say is, I am very pleased with the service that was provided to me. I was helped by a gentleman named Manny.He was so easy to talk too, it felt like I knew him for ever. His helped me locate my space and helped me remember exactly where it is. He explained everything clear and understandable.If anyone in the area is looking for a storage unit, I will recommend Extra Space in Everett Ma. As for me, I will absolutely keep using them for my go to storage space.

Ph
Review №55

Victor is very helpful.

Jo
Review №56

Very helpful staff. Great place

Ke
Review №57

Great experience, granted I only needed the space for one month while I was in between leases. Staff was friendly and helpful.

cr
Review №58

Rented here and they were very helpful. Good place

Lo
Review №59

Manny and Victor, Were very clear and supportive through the process. I am glad I decided to go with Extra Space Storage.

ma
Review №60

Good experience renting again.

Vi
Review №61

Use this site all the time Víctor is the best

Jo
Review №62

Such a great place. Verte happy

Yu
Review №63

A very good place for storage. Its even open on Labor Day! Their service is efficient. The place is clean. The assistant manager Tanya is really helpful, professional, and interesting. She is energetic and and arranges everything quickly. You can bring your own lock so that you won`t need to buy one.

da
Review №64

Just rented very hapy

Na
Review №65

I have been shopping around for a short while now for a quality storage facility and I have finally found it. When I walked in Sonia instantly greeted me and I felt instantly welcomed. When I started really digging in and asking questions Brandon, he said he is the on-site manager, instantly offered a tour and his knowledge of the facility and assurance of safety was a very welcomed experience. He explained how he himself ensures the safety and security of the facility, which to me was great to hear and meet him in person. It really made me have a connection to the facility and gave me the feeling that he truly cares about his customers and our belongings. The facility was also very clean and well maintained.

as
Review №66

I highly recommend this extra space. .. The facility is always clean, and the staff is very friendly and professional. The woman there named Sonia was very helpful with me and my boyfriends move. She was patient with all of my questions and showed us to our unit. Thanks again! This was the least stressful move in that Ive experienced so far!

Ca
Review №67

Thank you for the service good place

Br
Review №68

Awesome service!

Sh
Review №69

Bryanna is the most wonderful and helpful employee! She is very accommodating, understanding and always so friendly!! Love this place!

bi
Review №70

Victor and manny are always so helpful great plaxe

jo
Review №71

Deb was very helpful explained everything and was very personable

Be
Review №72

Stored my household goods at this location for a total of 5 years, as my wife and I moved several times over the years. The facility is consistently clean with environmental controls. Good loading docks, security entry, and flexible options => we were able to upsize and down scale the space over time (changing between rented units) without any issues. No lost or damaged items, no water or mildew damage in all that time.

Bo
Review №73

Good experience

Jo
Review №74

Great place.

Ma
Review №75

Use them frequently and they are the best. Highly recommend.

El
Review №76

I had a great experience with this place when I needed somewhere affordable to keep my stuff after I moved in with my boyfriend. The staff were so friendly, there was even a few times I found myself there an extra 10 minutes laughing with Sonia. Everything seemed to be clean and secure. I would be happy to use them again in the future if Id need to. Highly recommended! Thank you!!!

Pr
Review №77

Melinda was very helpful and very friendly. My girlfriend made a comment that she was thirsty so Melinda went out of her way to get her some water. I thought that was incredibly sweet of her. Melinda is very knowledgeable and answered every question i had with no hesitation at all! She was extremely energetic and excited to show us around the facility which made us enjoy our visit that much more. Thanks Melinda!

Aa
Review №78

Worked with Victor for a while and i couldnt be happier. This is the best storage facility Ive ever used. Such a great team. Victor is so helpful and treats the facitly as his own. Its a family environment.

Di
Review №79

Great, safe facility and amazingly nice staff. Been here for 6 years Highly recommend!

Ch
Review №80

Great experience always professional and accomadating.

Wi
Review №81

Great service

Ge
Review №82

Very helpful Manny Galvez was great explained how everything works and all the necessary precautions recommended 100%

Ro
Review №83

I never write reviews, but this place has superb service. I stored a huge amount of furniture and other things over the course of 9 months. Experienced nothing but great service and extremely helpful personnel. They stored my stuff safely and cheaply. Couldnt be happier with the service. Highly recommended!

Ma
Review №84

Manny showed me the facility, helped me choose a unit based on my need, and made the process very easy. Great customer service!!!

Ko
Review №85

Vert nicr servoce

Ro
Review №86

Great experience! Victor was very helpful with my situation.

Ju
Review №87

Very clean & great customer service👍

Ca
Review №88

I love this facility. Clean bright. And Victor the manager is awesome and so helpful!And I just left there and Manny was super helpful to me. Thanks Victor and Manny for a great experience!

Ol
Review №89

Wow!!! They were so accommodating! I realized at the last minute that I needed a storage unit. I was driving from Chicago and had one evening to unload my moving truck into a storage unit. Unfortunately, I hit traffic and wasnt going to make it to the leasing office before they closed. Victor met me after hours and got me all set up. He was so nice and accommodating. I cant recommend this place more. I also got a great deal!

Th
Review №90

Vic Duclos was amazing to work with. We had a business storage unit for over a decade with no issues. When it was time to move out Vic was very helpful and flexible. He even told us where to get a great lunch! We absolutely recommend Extra Space Storage, thanks to Vic. He rocks!

Le
Review №91

Frequent the property for storage needs. Highly recommend.

Ja
Review №92

Great place

Jo
Review №93

Good service

Ro
Review №94

Great place use often.

Pa
Review №95

Super helpful staff. Very clean facility. Great prices and options. Couldn’t be happier with service

C
Review №96

Moving is very overwhelming with everything involved, including getting transportation and a storage facility. What a total pleasure it was to work with Extra Space Storage in Everett, Massachusetts. From the very first call with Sonya, everything was processed very professionally and with a friendly attitude. Using the free moving truck was a such a nice surprise, and I was only charged for the gas, and with the move less than 10 miles round trip, I was only charged $10 for everything, which help me tremendously with my budget. Also, the other employee was very helpful with questions I had, and with the return of the truck and my deposit. The facility itself was very clean, and all the dollies provided at the facility made storing my belongings into the unit move at a faster pace! I would recommend Extra Space Storage in Everett, Massachusetts, and I would rate that facility and their employees A++!

cr
Review №97

Very hapy with my experience

Vi
Review №98

Bilingual staff was excellent. Had me set up and was very friendly

Ka
Review №99

Great facility great people. Went with this location over several others much closer to me and am VERY happy with the decision!

Wi
Review №100

It was fantastic stay, really there for me in a pinch and easy sign up/end of lease cancellations

Information
28 Photos
100 Comments
4.9 Rating
  • Address:329 2nd St, Everett, MA 02149, United States
  • Site:https://extraspace.com/storage/facilities/us/massachusetts/everett/501797/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgxMDE3NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 617-394-0407
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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