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Glen Burnie Auto Exchange
7228 Ritchie Hwy, Glen Burnie, MD 21061, United States
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Glen Burnie Auto Exchange
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Ma
Review №1

We bought a pickup truck from them that was previously owned by the state. Its in great shape and a fair price. When it was time to buy, they had all the paperwork ready for title and tags. Very easy! Thank you!

Gl
Review №2

Very nice power and salesman. Place is hidden in plain sight, right next door to new car dealer which will remain nameless. I am Hopeing to buy an SUV that I checked out

Ma
Review №3

Nice place but didnt have what I was looking for. On to the next one.....

Sh
Review №4

3rd car we have purchased great friendly people

Da
Review №5

Minus 5 stars, Dont trust this Dealer, looks like they get MD Inspections from friends, they sold a car to me was pulling to the R side, very dangerous, they offer a solution to you but they try to do a minor repairs, nice cars but but no quality .Dont trust Them !!!

Da
Review №6

Kenny was the best! I was looking for a Prius, and he let me test drive all of them until I found what I wanted, and he got me into the best one they had.They all made me laugh, and shared their food with me. Such a great place!

Ta
Review №7

I took my husband today to purchase a truck and had lots of questions in reference to the type of vehicle I wanted to purchase. We were greeted by two gentlemen, one being Kenny and they were truly pleasant and professional. My husband and I took the vehicle for a test drive and was pleased with the performance. They asked us what we were willing to pay how much we wanted to put down if any and what we wanted our car payment to be? Numbers were ran and it worked out better than expected and my car payment is way better..... yeah guys you ROCK! No hassles No games just business!!! Will be sending business your way. THANK YOU!!!

Gr
Review №8

Very honest and good people. Bought 2 cars there very happy with both

Sa
Review №9

Fantastic place to buy pre-owned cars. Bought two from them so far. Excellent quality cars at great prices, and honest, friendly and respectful employees! You cant go wrong. Give them a try, they wont disappoint!

Ra
Review №10

I have bought several vehicles from Glen Burnie Auto Exchange .They are honest and fair .Two things that arent in abundance when it comes to care sales . Kenny and Kenny are kind and friendly .There have been times they didnt have the specific vehicle I was looking for. After giving them a reasonable amount of time, they found the exact car. You wont find better car dealer. Great cars and reasonable prices .🚗🚙🚘

Du
Review №11

The following is my personal opinion based upon my experience thus far:I bought a 2014 chrystler town and country back in Feb/March time frame with 100,000 miles on it. Within a week or two it was overheating badly, found that the head gasket needed replacing I called Glen Burnie Auto Exchange to see what they were going to do about it. We will have our mechanic call you they said. After a week of no response, I had it done myself. This was a $2700.00 repair on that. I was without the vehicle for over a month because of this. Immediately after the repair, the engine threw piston 3 and the engine had to be replaced.... Finally after all of this, I notice some vibration when driving down the interstate, I went to get an alignment, no big deal. The shop calls me back telling me that they can not do an alignment as the outer tie rod ends need replacing and that the brakes need replacing as well. Well, I do the requested repairs, then take it back in. At this point, they found now that my passenger strut and passenger inner tie rod need replacing as well. Currently the car has 101,700 miles on it. There is no way that they legitamately got a Maryland saftey inspection on it with these issues. They would surely have shown up 1700 miles ago as starting to go. in the 5-6 months that I have owned this car that I paid $10,000 for, I have put over$5000 worth of work into it and it is still not right. I will soon be getting with my lawyer on any legal action that I can take against this dealership. They sold me an expensive lemon that I am now having to repair. The whole point of buying from a dealership is to reduce maintenance costs and get a car that does not need a lot of work. I deeply regret my purchase at this point, and write this review so that they will hopefully make this right without me having to get with my legal counsil, along with letting people know what kind of an operation that they are running here. I do not wish to return the car, I just want my damages reimbursed for the repairs of this vehicle. I think I have just about taken care of everything that it needs at this point. They try to push this extended car warranty on you, which for one, is not worth the paper that it is written on, and also they should be standing behind the cars that they sell with some actual integrity. Furthermore, I feel that they are not properly doing the saftey inspections, there is no way that it would have passed inspection needing one inner tie rod, two outers, brakes, and a strut, that would have been caught and they would have had to repair it before selling it. WARNING! I reiderate, IF YOU ARE THINKING ABOUT BUYING A CAR FROM THIS DEALERSHIP, DO NOT DO IT!!!. You will get burned! I will update this post with any other pertinate information to the situation, hell, If they make me whole and reimburse me for the repairs that should have been taken care of prior to selling the car, I MAY remove this post all together. We will see if I am wrong about their level of integrity, I suppose.

Br
Review №12

Office closed 3 hours last posted opening time. Mechanics spoke no english. Disappointing.

Bu
Review №13

Over priced vehicles.

Ri
Review №14

Great used car buying experience, Kenny Shew and his crew are extremely reasonable and helpful. Would absolutely return for another car purchase in the future when the time arrives !!

de
Review №15

Don’t do it... earl smiled in my face keep resetting the p0420 code knowing it had a bad cat converter.. keep ya money.. don’t be a fool like I was

Ma
Review №16

I’ve been buying cars from them for years. We just purchased another vehicle and got another fantastic car! A great place to purchase a pre owned vehicle!

Ur
Review №17

I love my car but hated the experience; 3 + months to get title and tags - every excuse was to claim ignorance of how to obtain title in DC which is not a good defense, seeing as people buy cars in MD and VA all the time, living in the District. Very bad at communicating the next steps. Left if the dark; awaiting tags. But love my car!

ma
Review №18

Best place to buy used cars. Great selection of cars, Great prices, great people, couldn’t have asked for a better experience!!

Ke
Review №19

I got my car from these guys. They gave me a great deal and were easy to work with. I will be buying my next car from them as well.

Ol
Review №20

I have never bought from a small dealership before but I fell on hard times and lost my car and went to Glenburnie auto exchange and Mr Earl was awesome he was able to get me approved for the truck I wanted and the staff was friendly made the transaction very smooth I would buy again from them thanks a lot Earl for a great Vehicle

Be
Review №21

If I could give negative stars, I would! Husband and I spoke to a gentleman 3 days ago and were very interested in a vehicle. Told him we would have to come back on the weekend and he said he would hold it. Literally spoke to the same guy the night before to confirm vehicle was still available and when we went to go purchase it the next morning, it was sold. Very ignorant and unprofessional!!!!!!

Ca
Review №22

The guys are nice and super friendly. Just know that posted prove is not the end prove. Add a couple thousand dollars to the posted price.

pa
Review №23

I have purchased 5 cars from Kenny H & Kenny S here over the years and they have always worked with me, treated me great and helped me get into a car I wanted at the payments I wanted.

Tr
Review №24

They were so hasty with the deal that they didnt even bother to discuss interest rates, warranties, and insisted on a $2000 down payment, with one of their staff members (Kenny) accusing me and a co-signer for wanting him to pay our taxes for us. Our loan basically covered the entire vehicle as well as tags and titles. I have never been so disgusted by such lack of professionalism, and it certainly didnt persuade me to purchase the vehicle as he continued to bagger me in a condescending tone. Do not shop here - no one will to discuss numbers and terms or even give you a CarFax. They just want to take your money and put you in a car. Trash. Their friendly demeanor is absolutely nothing but a facade.

Em
Review №25

Very nice staff...will work with you as much as possible...you get what you get with the vehicle however...if it passes inspection thats all that matters...had an issue with a vehicle we bought from there and the offered to pay part of the repairs but it happened before we even got out of the city and I feel they should have fixed it at no cost.UPDATE: its has been 1 year since we bought this vehicle. We have put thousand into this vehicle that broke down 3 days after we bought it. Hauling vehicle to scrap yard this weekend. Dealership was Zero help and isnt sympathetic at all. $20,000 for a piece of garbage! Save time and money go elsewhere!

jo
Review №26

Great experience with the guys there they go above and beyond what they are expected to at a dealership to help you get your car

Am
Review №27

These guys are great. Someone needs to make a reality show about them. Love my jeep to bits.

M
Review №28

What a great bunch of guys. Stop in and see them!

Ho
Review №29

Earl is great kenny and kenny are good i highly recomend this place if you need to get a car

mi
Review №30

Great place these guys are great.

Ea
Review №31

Great people... fun to buy from and honest

Ch
Review №32

Cramped auto place, guys were willing to work with you and try to get a deal going

E
Review №33

Great place love the truck.

D
Review №34

Parking lot is a tight squeeze. Prices are way over what they should be and good luck getting someone without an attitude to help you

ST
Review №35

Kenny was great to deal with.

Sc
Review №36

Great guys here.

ha
Review №37

Great service

Ma
Review №38

Its all smoke and mirrors once you get inside to finance, i left that place without a car n drove backnnext morning with same care from another dealer with lower rates and terms.

Ki
Review №39

Customer service is okay. But my car is horrible, everything that could be wrong with it, is wrong with it. Ive only had it a few months and already spent over $1000 in repairs... and it still isnt running correctly.

Ed
Review №40

Great staff

Br
Review №41

Cheap cars and still pricey

De
Review №42

Great experience

Ch
Review №43

Well

Information
24 Photos
43 Comments
4 Rating
  • Address:7228 Ritchie Hwy, Glen Burnie, MD 21061, United States
  • Site:http://gbautoexchange.net/
  • Phone:+1 410-590-3300
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–5PM
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